5 years
0 Lacs
Posted:22 hours ago|
Platform:
On-site
Full Time
Are you passionate about building world-class technical training content for global learners?
Join our Training – Content & Portfolio team and help shape the next generation of ServiceNow professionals across the world.
✓ Develop high-quality curriculum across ILT, virtual training, on-demand learning & simulators
✓ Create clear, concise technical narratives, real-world examples & hands-on lab exercises
✓ Build assessments: knowledge checks, exams, performance assessments, certifications
✓ Partner in pre-release planning to translate product portfolio updates into training content
✓ Mentor junior curriculum developers and support multiple release-cycle deliverables
✓ Collaborate with SMEs, instructors & cross-functional teams globally
✓ Support content QA, lab environment validation & ServiceNow University publishing
✓ Lead improvements, identify content gaps & develop innovative learning solutions
✔ 5+ years in instructional design / curriculum development
✔ Strong expertise with Articulate 360, Rise, Captivate, Camtasia, Snagit
✔ Ability to create advanced technical content & hands-on learning experiences
✔ Experience with assessments (tests, certifications, performance tasks)
✔ Strong project management & Agile familiarity
✔ Prior experience in customer-facing education projects
✔ Ability to integrate AI tools into workflows (GenAI, LLM tools, automation)
✔ Excellent written communication & storytelling skills
✔ Flexibility to collaborate across global time zones
✨ Please like, share, or tag someone who’d be a great fit!
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