Senior Instructional Designer

For Technical Curriculum Developer – V)

🚀 We’re Hiring: Senior Technical Curriculum Developer | Hyderabad (Hybrid)

Are you passionate about building world-class technical training content for global learners?

Join our Training – Content & Portfolio team and help shape the next generation of ServiceNow professionals across the world.

Technical Curriculum Developer – V

💼 What You Will Do

✓ Develop high-quality curriculum across ILT, virtual training, on-demand learning & simulators

✓ Create clear, concise technical narratives, real-world examples & hands-on lab exercises

✓ Build assessments: knowledge checks, exams, performance assessments, certifications

✓ Partner in pre-release planning to translate product portfolio updates into training content

Generative AI & Agentic AI

✓ Mentor junior curriculum developers and support multiple release-cycle deliverables

✓ Collaborate with SMEs, instructors & cross-functional teams globally

✓ Support content QA, lab environment validation & ServiceNow University publishing

✓ Lead improvements, identify content gaps & develop innovative learning solutions

🎯 What We’re Looking For

✔ 5+ years in instructional design / curriculum development

✔ Strong expertise with Articulate 360, Rise, Captivate, Camtasia, Snagit

✔ Ability to create advanced technical content & hands-on learning experiences

✔ Experience with assessments (tests, certifications, performance tasks)

✔ Strong project management & Agile familiarity

✔ Prior experience in customer-facing education projects

✔ Ability to integrate AI tools into workflows (GenAI, LLM tools, automation)

✔ Excellent written communication & storytelling skills

✔ Flexibility to collaborate across global time zones

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If you’re passionate about building impactful, enterprise-grade learning experiences — we want to meet you.

✨ Please like, share, or tag someone who’d be a great fit!