Senior Fashion Consultant

Job Description

We are seeking an experienced and style-savvy Senior Fashion Consultant to join our dynamic team. The ideal candidate will have a proven track record in achieving sales targets, delivering outstanding customer service, and mentoring junior consultants to excel. As a senior member of the team, you will play a key role in driving store performance, maintaining high levels of client satisfaction, and upholding the brand's image and standards. Responsibilities Sales & Client Engagement: Consistently achieve or exceed individual and team sales targets. Develop strong relationships with clients to ensure repeat business and long-term customer loyalty. Provide personalized styling advice and fashion consultations based on individual client needs, preferences, and current trends. Identify opportunities to upsell and cross-sell across product lines. Client Satisfaction & Brand Representation: Ensure the highest standards of customer service throughout the client journey. Handle client complaints or concerns promptly and professionally, escalating when necessary. Represent the brand in a polished and professional manner at all times. Stay up to date with fashion trends, seasonal collections, and product knowledge to better serve clients. Team Leadership & Mentoring: Support and guide junior fashion consultants in meeting their sales targets. Share product knowledge, styling techniques, and best practices to foster team development. Lead by example in customer interactions and work ethic. Assist in training new hires and providing feedback to management on team performance. Operational Support: Contribute to visual merchandising and store presentation according to brand guidelines. Assist with inventory management, including stock replenishment and cycle counts. Participate in store events, promotions, and client outreach initiatives. Requirements: Minimum 5-7 years of experience in luxury retail or fashion consulting. Proven ability to meet and exceed sales targets. Excellent interpersonal, communication, and customer service skills. Strong fashion sense with knowledge of current industry trends. Leadership qualities and a proactive, team-oriented mindset. Must have worked under renowned fashion houses or designers specializing in bridal and couture wear. Show more Show less