Job Description Greet customers when they walk through the door Ask customers what they are looking for and show them at least three or four models Build rapport through conversation and honest recommendations Ring up sales and arrange for delivery or pick-up of the customer’s order Upsell extra items when appropriate, such as mattress covers and bed frames Invite customers to search our website for coupons and other ways to save money Inform customers of delivery charge and make sure they know we’ll haul away old mattresses 1+ years’ retail sales experience preferred High school diploma/GED required High-energy, friendly personality Capable of interpreting customers’ words and showing them products that meet their needs Basic addition and subtraction skills Willingness to become subject matter expert Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹50,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Rotational shift Ability to commute/relocate: Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required) Experience: total work: 1 year (Preferred)
Job Description Greet customers when they walk through the door Ask customers what they are looking for and show them at least three or four models Build rapport through conversation and honest recommendations Ring up sales and arrange for delivery or pick-up of the customer’s order Upsell extra items when appropriate, such as mattress covers and bed frames Invite customers to search our website for coupons and other ways to save money Inform customers of delivery charge and make sure they know we’ll haul away old mattresses 1+ years’ retail sales experience preferred High school diploma/GED required High-energy, friendly personality Capable of interpreting customers’ words and showing them products that meet their needs Basic addition and subtraction skills Willingness to become subject matter expert Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹50,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Rotational shift Ability to commute/relocate: Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required) Experience: total work: 1 year (Preferred)
Job Description Greet customers when they walk through the door Ask customers what they are looking for and show them at least three or four models Build rapport through conversation and honest recommendations Ring up sales and arrange for delivery or pick-up of the customer’s order Upsell extra items when appropriate, such as mattress covers and bed frames Invite customers to search our website for coupons and other ways to save money Inform customers of delivery charge and make sure they know we’ll haul away old mattresses 1+ years’ retail sales experience preferred High school diploma/GED required High-energy, friendly personality Capable of interpreting customers’ words and showing them products that meet their needs Basic addition and subtraction skills Willingness to become subject matter expert Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹50,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Rotational shift Ability to commute/relocate: Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Experience: total work: 1 year (Preferred) Work Location: In person
Job Description Greet customers when they walk through the door Ask customers what they are looking for and show them at least three or four models Build rapport through conversation and honest recommendations Ring up sales and arrange for delivery or pick-up of the customer’s order Upsell extra items when appropriate, such as mattress covers and bed frames Invite customers to search our website for coupons and other ways to save money Inform customers of delivery charge and make sure they know we’ll haul away old mattresses 1+ years’ retail sales experience preferred High school diploma/GED required High-energy, friendly personality Capable of interpreting customers’ words and showing them products that meet their needs Basic addition and subtraction skills Willingness to become subject matter expert Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹50,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Rotational shift Ability to commute/relocate: Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Experience: total work: 1 year (Preferred) Work Location: In person
Job Description Greet customers when they walk through the door Ask customers what they are looking for and show them at least three or four models Build rapport through conversation and honest recommendations Ring up sales and arrange for delivery or pick-up of the customer’s order Upsell extra items when appropriate, such as mattress covers and bed frames Invite customers to search our website for coupons and other ways to save money Inform customers of delivery charge and make sure they know we’ll haul away old mattresses 1+ years’ retail sales experience preferred High school diploma/GED required High-energy, friendly personality Capable of interpreting customers’ words and showing them products that meet their needs Basic addition and subtraction skills Willingness to become subject matter expert Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹50,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Rotational shift Ability to commute/relocate: Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Experience: total work: 1 year (Preferred) Work Location: In person
Job Description Greet customers when they walk through the door Ask customers what they are looking for and show them at least three or four models Build rapport through conversation and honest recommendations Ring up sales and arrange for delivery or pick-up of the customer’s order Upsell extra items when appropriate, such as mattress covers and bed frames Invite customers to search our website for coupons and other ways to save money Inform customers of delivery charge and make sure they know we’ll haul away old mattresses 1+ years’ retail sales experience preferred High school diploma/GED required High-energy, friendly personality Capable of interpreting customers’ words and showing them products that meet their needs Basic addition and subtraction skills Willingness to become subject matter expert Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹50,000.00 per month Benefits: Health insurance Provident Fund Ability to commute/relocate: Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required) Experience: total work: 1 year (Preferred) Work Location: In person
Customer Support Executive Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.46 - ₹25,000.02 per month Ability to commute/relocate: Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Education: Higher Secondary(12th Pass) (Preferred) Experience: total work: 1 year (Preferred) Customer service: 1 year (Preferred) Language: English (Preferred) Hindi (Preferred) Work Location: In person
Customer Support Executive Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.46 - ₹25,000.02 per month Ability to commute/relocate: Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Education: Higher Secondary(12th Pass) (Preferred) Experience: total work: 1 year (Preferred) Customer service: 1 year (Preferred) Language: English (Preferred) Hindi (Preferred) Work Location: In person
Job Description Greet customers when they walk through the door Ask customers what they are looking for and show them at least three or four models Build rapport through conversation and honest recommendations Ring up sales and arrange for delivery or pick-up of the customer’s order Upsell extra items when appropriate, such as mattress covers and bed frames Invite customers to search our website for coupons and other ways to save money Inform customers of delivery charge and make sure they know we’ll haul away old mattresses 1+ years’ retail sales experience preferred High school diploma/GED required High-energy, friendly personality Capable of interpreting customers’ words and showing them products that meet their needs Basic addition and subtraction skills Willingness to become subject matter expert Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Experience: total work: 1 year (Preferred) Work Location: In person
Key Responsibilities Customer Communication: Contact international customers via phone or email to discuss overdue payments and find solutions. Negotiation: Negotiate repayment plans, payment arrangements, and potential settlements with debtors. Record Keeping: Accurately maintain detailed records of all collection activities, customer interactions, and payment statuses in a database or system. Issue Resolution: Address customer queries and investigate reasons for delinquency, coordinating with internal teams like finance or customer service to resolve billing issues. Target Achievement: Meet and exceed daily, weekly, and monthly collection targets and key performance indicators (KPIs). Compliance: Adhere to company policies, internal procedures, and international regulations and compliance standards. Reporting: Prepare and present regular reports on collection activities, outstanding debts, and debtor performance to management. Account Management: Monitor overdue accounts, perform account reconciliations, and update customer records. Essential Skills & Qualifications Communication: Excellent verbal and written communication skills in English are essential, along with strong listening skills. Negotiation: Proven ability to negotiate and persuade customers to reach mutually agreeable solutions. Cultural Sensitivity: The ability to communicate effectively with customers from different cultural backgrounds is crucial for success in this role. Analytical Skills: The ability to analyze customer situations and develop appropriate debt recovery strategies. Organizational Skills: Strong organizational and time-management abilities to handle multiple accounts and tasks effectively. Technical Proficiency: Familiarity with CRM (Customer Relationship Management) software and other tools used in the collections process. Detail-Oriented: A high degree of accuracy is required for maintaining detailed records and managing accounts. Education: A bachelor's degree in Finance, Accounting, Business Administration, or a related field is often preferred. Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Work Location: In person
Responsibilities The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries. He/She must show the willingness to learn new things every time and then. Must discuss every matter with its supervisor or team leader to get any issue sorted Giving a resolution to the customers or clients should be the whole and sole responsibility. Should carry out various other professional services like Business Research, Legal services, Financial Analysis etc. Must be very effective in providing customer service by providing resolution to their complicated queries and issues. Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers. Job Types: Full-time, Permanent, Fresher Pay: ₹25,000.00 - ₹40,000.00 per month Experience: total work: 1 year (Preferred) Language: English (Preferred) Work Location: In person