Senior Executive - SAP SuccessFactors

Hiring - Senior Executive HRIT (SAP SuccessFactors Support)

Function:

About the Role:

We are looking for a hands-on and detail-oriented HRIT professional to manage SuccessFactors support, reporting, and digital HR initiatives. You will handle day-to-day configuration, data accuracy, helpdesk operations, and user enablement across key SuccessFactors modules.

Key Responsibilities:

SuccessFactors Support

• Configure and maintain modules (EC, PMGM, Learning, Recruitment).
• Coordinate with HR teams/vendors for troubleshooting, enhancements, and upgrades.
• Conduct testing and documentation.
  

HRIT Helpdesk

• Manage and resolve user queries within SLAs.
• Analyse ticket trends to recommend improvements.
• Familiarity with ServiceNow/Freshdesk/other tools.
  

Reporting & Analytics

• Create and maintain reports and dashboards in SuccessFactors.
• Support audits, business reviews, and data governance.
  

Digital HR Initiatives

• Support automation, integrations, and process optimisation.
• Drive adoption through user training and engagement.
  

Stakeholder Collaboration

• Work closely with HRBPs, COEs, IT, and end users to translate needs into system solutions.
  

Who Were Looking For:

Education:

Experience:

• 3 to 5 years in HR technology; 2+ years in SAP SuccessFactors.
• Strong understanding of HR processes and digital workflows.
• Experience in reporting and helpdesk/ticketing tools.
  

Whats in it for you?

• 6 months of paid leave for primary caregivers, flexible work options on return for primary caregivers
• 2 months paid leave for secondary caregivers
• Caregiver travel for primary caregivers to bring a caregiver and children under a year old, on work travel
• Coverage for childbirth and fertility treatment

  No place for discrimination at Godrej

• Gender-neutral anti-harassment policy
• Same sex partner benefits at par with married spouses
• Coverage for gender reassignment surgery and hormone replacement therapy
• Community partnerships and advocacy
• Persons with Disability (PwD) care
  

We Are Selfish About Your Wellness

• Comprehensive health insurance plans, as well as accident coverage for you and your family, with top-up options
• Elder care for those who might need to extend support to senior family members
• Preventative healthcare support
• Outpatient Department (OPD) coverage, including vaccinations, dental, vision, etc.
• Uncapped sick leave
• Flexible work options, including remote working and part-time work
• Mental wellness and self-care programmes, resources and counselling
  

Celebrating wins, the Godrej Way

• Structured recognition platforms for individual, team and business-level achievements
• Digital and offline instant recognition platforms
  

An inclusive Godrej