The role of the Service Engineering - Senior Engineering Manager
As a Senior Engineering Manager on the Service Engineering team, you will be a key driver and enabler in a fundamental shift in how we manage technology assets throughout their lifecycle. You will be responsible for building an engineering team that will deliver an API first application to catalogue all technology assets as Maersk. Augmenting existing COTS data stores with open sources technologies, your team will be responsible for providing a single view of assets, change, incident, and applications at Maersk.Additionally, you will provide senior engineering oversight and guidance to other scrum teams within our Service Engineering organization that run and maintain ServiceNow and Automation platforms.The ideal candidate has experience building and leading development teams and can help drive best practices in the software delivery lifecycle. The candidate should have a focus on customer experience and ensuring we are delivering the right product for the best customer experience.Key Responsibilities
- Manage, mentor, and lead a team of 10-16 experienced engineers.
- Empower, challenge, and coach team members to grow their impact as individual technical leaders by providing them with context and continuous feedback
- Foster a culture of mutual respect, collaboration, and consensus-based decision-making.
- Mentor and lead other engineers on the team to deliver features and enhancements.
- Defines and owns high level architecture designs and technology roadmap with the associated release goals.
- Defines and help develops POCs for new and upcoming strategic technology solutions.
- Defines team wide engineering best practices and mechanisms to measure the adoption.
- Drives technical architecture conversations with platform teams.
- Plan for team capacity and help drive recruitment of high-quality colleagues.
- Represent the team in internal/external technology events and conferences.
Key Tech Skills
- 7+ years of experience with Java, preferably with the Spring framework
- Experience with ServiceNow modules and licensing models
- Experience with Automation and orchestrating complex business flows
- Experience analysing, building, and implementing open-source technologies
- Experience with datastores (SQL, NOSQL, etc) and event-based technologies (Kafka)
- Strong understanding of microservice based architectures and how to achieve composability
- Demonstrable experience delivering rich APIs and integrating complex workflow and applications
- Experience of Test-Driven Development approaches
- Experience delivering solutions that operate with large volumes of data and strict non-functional requirements around performance, flexibility, and scalability.
- Experience with several database systems, on-premises and on cloud.
- Experience delivering solutions leveraging at least two leading cloud platforms, one of which must be Azure, AWS or Google
- Broad knowledge of programming languages, operating system principles, networking, and software development best practices.
Who you are
- Experience building and leading high-performant remote engineering teams with high degrees of psychological safety. Proactively gives and receives feedback; is not afraid to have difficult conversations.
- Ability to seek different perspectives and relevant context to effectively navigate ambiguity.
- Ability to foster an inclusive team culture that enables team members of all backgrounds to succeed and thrive.
- Experience developing and reviewing complex technical requirements and translating them into actionable tasks for engineers.
- Experience leading cross-functional projects and been a main POC for their team across a large organization.
- Experience driving end-to-end architectural discussions across teams and organizations.
- Experience in helping leading development lifecycle process, best practices and operating distributed cloud-based micro services
- Experience of designing systems or components on large projects (£5M).
- Strong preference for Open-Source experience.
- Strong communication skills, both verbal and written, with the ability to drive conversations across multiple teams to a conclusion.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
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