Senior Engagement Manager

Department Program management

Role: Engagement Manager

Designation - Senior Manager

Work Location: Mumbai

Location:

Role:

Responsibilities:

• Client Engagement:

  Act as the primary point of contact for Axis Bank, ensuring strong, positive relationships and customer satisfaction.

• Business Development:

  Identify, explore, and pursue various business opportunities within Axis Bank to generate new business.

• Funnel Creation:

  Develop and maintain a consistent funnel of IT engagements, ensuring a steady flow of business opportunities.

• Communication:

  Maintain regular communication with key stakeholders at Axis Bank, understanding their needs and translating them into actionable plans.

• Strategic Planning:

  Work closely with the internal team to develop strategies that align with Axis Bank's objectives and drive mutual growth.

• Proposal Management:

  Prepare and present compelling business proposals, ensuring alignment with client needs and expectations.

• Performance Tracking:

  Monitor and report on the progress of engagements, providing regular updates to both the client and internal management

• Feedback Loop:

  Collect and analyze feedback from Axis Bank to continuously improve services and solutions offered.

Requirements:

• Experience:

  8-12 years of experience in an engagement or business development role, preferably within the IT or financial services sector.

• Communication Skills:

  Excellent verbal and written communication skills, with the ability to build rapport and trust with clients.

• Technological Understanding:

  Solid understanding of technology and IT services, with the ability to discuss and promote tech solutions effectively.

• Analytical Skills:

  Strong analytical and problem-solving abilities, with the capability to identify opportunities and devise effective strategies.

• Adaptability:

  Ability to work in a fast-paced environment, manage multiple priorities, and adapt to changing client needs and market conditions.

• Team Player:

  Collaborative mindset with the ability to work effectively with internal teams to deliver exceptional client outcomes.

Education:

• Bachelor's degree in Business, Marketing, IT, or a related field. Advanced degree or relevant certifications are a plus.

Compensation:

• Competitive base salary with an attractive incentive structure based on performance and business generation.