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Senior Customer Support Agent | Non - Voice Process

Senior Customer Support Agent | Non - Voice Process

Glorious Hr Services

2 - 7 years

3 Lacs

Bengaluru

Posted:1 day ago| Platform:

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Skills Required

B2C BPO Customer Service Ticketing Live Chat Chat Support Aht Inbound Retention Telecom Customer Support Escalations Email Handling International Voice CSAT International BPO

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hiring: Email / Chat Process Customer Support (BPO) Location: Bangalore (Work from Office) CTC: Up to 3.24 LPA Shift: Day / 247 rotational shifts Working Days: 6 days working | 1 day rotational off Notice Period: Immediate Joiners Only About the Role We are hiring Customer Support Executives (Email / Chat Process) for a leading international BPO. This role involves handling customer queries through email and chat, ensuring excellent customer satisfaction. Experience : Minimum 1 year in customer support (email/chat preferred) Qualification : Graduate / Undergraduate Skills: Excellent written and verbal communication Good typing speed & accuracy Customer handling BPO metrics (CSAT, AHT, SLA) Apply now.... CONTACT: Archana- 9332827358

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Glorious Hr Services

www.glorioushrservices.com

IT Services and IT Consulting

Ajmer Rajasthan

11-50 Employees

51 Jobs

Key People

Jane Doe

CEO
John Smith

Chief Operating Officer
Emily Johnson

Head of Recruitment

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Senior Customer Support Agent | Non - Voice Process