Work from Office
Full Time
Key Responsibilities
• Act as the single point of contact for assigned parents and students, ensuring consistent communication and support
• Own the entire customer lifecycle from onboarding to engagement and retention
• Coordinate smooth transitions between sales, academic, and support teams
• Conduct regular check-ins to track student progress and gather feedback
• Address concerns and resolve escalations with empathy and efficiency
• Maintain accurate and up-to-date records in Zoho CRM
• Identify and act on opportunities for upselling, renewals, and referrals • Collaborate with internal teams to enhance service delivery and customer satisfaction
• Share customer insights to inform product and operational improvements
Key Skills & Competencies
• Strong sense of ownership and accountability
• Excellent interpersonal and relationship-building abilities
• Effective multitasking and time management skills
• Proactive problem-solving and critical thinking
• High emotional intelligence and customer empathy
• Clear and professional verbal and written communication
• Familiarity with CRM tools, especially Zoho CRM
• Ability to thrive in a dynamic, customer-centric environment
Yupptv
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
hyderabad
3.5 - 6.0 Lacs P.A.
bengaluru
8.0 - 13.0 Lacs P.A.
kochi, kannur, kozhikode
3.0 - 4.5 Lacs P.A.
varanasi, bengaluru
Experience: Not specified
3.0 - 4.0 Lacs P.A.
Experience: Not specified
1.0 - 1.5 Lacs P.A.
1.0 - 4.75 Lacs P.A.
noida, faridabad
2.5 - 7.5 Lacs P.A.
ahmedabad, rajkot, vadodara
2.75 - 5.0 Lacs P.A.
gurgaon
Experience: Not specified
Salary: Not disclosed
1.68 - 3.6 Lacs P.A.
