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Ranawat Group
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Senior CRM Executive

Senior CRM Executive

Ranawat Group

7 - 12 years

4 Lacs

pune

Posted:1 day ago| Platform:

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Skills Required

data analysis customer relationship cold calling customer service customer engagement crm software business development sales customer support marketing inside sales relationship management lead generation customer handling retention crm follow ups

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled Senior CRM Executive to join our team, with 5-7 years of experience in the field. The ideal candidate will have a strong background in customer relationship management and excellent communication skills.

Roles and Responsibility

Develop and implement effective CRM strategies to enhance customer engagement and retention.

Manage and maintain accurate records of customer interactions and transactions.

Collaborate with cross-functional teams to identify and address customer needs and concerns.

Analyze customer data to provide insights for business growth and improvement.

Build and maintain strong relationships with customers through regular communication and follow-ups.

Identify and pursue new business opportunities to drive revenue growth.

Job Requirements

Proven experience in customer relationship management, preferably in a similar industry.

Excellent communication, interpersonal, and problem-solving skills.

Ability to work in a fast-paced environment and meet deadlines.

Strong analytical and organizational skills with attention to detail.

Experience with CRM software and systems, including data analysis and reporting.

Ability to think creatively and develop innovative solutions to complex problems.

Apply Now.

Disclaimer - This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before

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Senior CRM Executive