Senior Client Relationship Manager

As a Senior Client Relationship Manager at Ageas Federal Life Insurance, you will play a crucial role in maintaining and strengthening relationships with key clients. Your primary responsibilities will include ensuring high levels of client satisfaction, addressing client queries and concerns, and proactively identifying opportunities for cross-selling and up-selling insurance products. Your day-to-day tasks will involve frequent interaction with clients to understand their needs, collaborating closely with internal teams to deliver personalized solutions, managing client portfolios, preparing reports, and providing insights to enhance client engagement and retention. To excel in this role, you should possess strong Client Relationship Management and Customer Service skills. Experience in cross-selling, up-selling, and business development will be beneficial. Excellent communication, negotiation, and interpersonal skills are essential. You should have the ability to analyze data and trends, work both independently and collaboratively within a team, and demonstrate proficiency in MS Office and CRM software. While prior experience in the insurance or financial services industry is advantageous, a Bachelor's degree in Business, Finance, or a related field is required. If you are looking to leverage your expertise to empower individuals to achieve their financial goals and secure their futures, this role offers an exciting opportunity for professional growth and development.,