Senior Client Partner

Character, Enthusiasm, and Skill

From strategic communication to integrated creative solutions, our work spans across:

• Wit and Chai:

  Strategy-first, creative-led communication

• Pratisaad Communications:

  35+ years of mainline expertise

• LMN Communication:

  Specialists in Tier 2 & Tier 3 India (Bharat) penetration

As we grow, we’re looking for individuals who don’t just “manage” accounts but take genuine ownership of client relationships, business outcomes, and team culture.

About the Role

Senior Client Partner

This role is for someone who believes in partnership over servicing, clarity over chaos, and long-term relationships over transactional wins.

What You Will Own

1. Client Leadership & Relationship Building

• Act as the primary strategic partner for key clients, building trust, clarity, and long-term engagement.
• Understand client business deeply market, brand challenges, competitive landscape—and shape solutions that matter.
• Present ideas, thinking, and strategies with conviction and clarity.

2. Strategic Thinking & Problem Solving

• Work closely with strategy and creative teams to translate brand objectives into actionable plans.
• Bring in cross-functional understanding mainline, digital, E&E, media to offer integrated solutions.
• Anticipate challenges and proactively provide solutions, not just responses.

3. Campaign & Project Ownership

• Oversee end-to-end project delivery with excellence, timeliness, and profitability.
• Ensure briefs are sharp, insights are relevant, and creative work stays on strategy.
• Collaborate with production, copy, design, and strategy teams to ensure seamless execution.

4. Business Growth & Upselling

• Identify opportunities to expand client engagements and upsell new services from across the group.
• Work with leadership to forecast, plan, and expand business potential within existing accounts.

5. Team Mentorship & Collaboration

• Guide and groom Client Partners / Executives to build strong account management foundations.
• Promote a culture of clear communication, accountability, and mutual respect.
• Bridge teams creative, design, strategy, production to ensure aligned outcomes.

What You Bring

• 5–8 years of experience in Client Servicing/Account Management within an advertising or creative agency.
• Proven ability to handle mid to large-scale accounts with strategic and creative maturity.
• Strong communication and interpersonal skills able to hold both clients and internal teams with confidence.
• A proactive mindset with the ability to manage multiple priorities in a fast-paced environment.
• Experience across digital, mainline, events & activations, and media is a strong advantage.
• Ability to upsell, deepen client relationships, and unlock new opportunities.
• Natural ability to mentor, guide, and inspire younger team members.

What We Offer

• A culture built on trust, ownership, and creative freedom.
• Room to grow not just as a professional but as a leader.
• The opportunity to work closely with a passionate, multidisciplinary team.
• Competitive salary aligned with your experience and contributions.

Ready to Lead with Character, Enthusiasm, and Skill?

HR@witandchai.com