Senior Client Advisor

Job Title: Senior Client Advisor

Location:

Company:

We are seeking a dynamic and experienced Client Advisor for our Gurgaon store team. The ideal candidate will possess strong skills, a passion for fashion and luxury retail, and a proven track record of achieving sales targets and delivering exceptional customer service and will be responsible for overseeing all aspects of our retail operations.

Responsibilities:

●    End to end ownership of the AMARIS store.

●    Ability to build and manage relationships with HNI clients and exceptional sales skills to close high-value jewelry sales (INR 5L-50L);

●    Develop and execute sales strategies and initiatives to increase revenue and achieve targets.

●    Foster a positive and collaborative work environment, motivating and inspiring the team to deliver outstanding customer service and exceed customer expectations.

●    Lead by example, actively engaging with customers to build relationships, provide personalized styling advice, and drive sales.

●    Handle customer inquiries, complaints, and escalations in a professional and timely manner.

●    Monitor and analyze sales performance, inventory levels, and other key performance indicators to identify opportunities for improvement and implement corrective actions as needed and directed by reporting managers.

●    Ensure that the boutique maintains high standards of visual merchandising, cleanliness, and organization to create an inviting and luxurious shopping environment.

Requirements:

2-4 years of experience in Direct luxury sales preferably in Indian designer brands.

●    Exceptional ability to sell and engage with HNI clients at a personal level

●    Strong leadership and management skills, with the ability to inspire and motivate a team to achieve sales targets and deliver exceptional customer service.

●    Excellent communication and interpersonal skills, with the ability to build rapport with HNI customers

●    Results-oriented with a track record of driving sales and profitability in a high-pressure retail environment.

●    Knowledge of fashion trends, luxury brands, and the latest developments in the retail industry.

●    Ability to multitask, prioritize tasks, and work well under pressure in a fast-paced environment.

●    Flexibility to work evenings, weekends, and holidays as needed.

Interested candidates can mail their resume to hr@amarisjewels.com