Senior Client Advisor

Role Overview: You will be joining Hato, a premium jewelry brand known for its exquisitely crafted diamond and gemstone rings. As a Senior Client Advisor based in Bengaluru, your primary responsibility will be to maintain and enhance client relationships, ensure customer satisfaction, and provide exceptional customer service. Your daily tasks will involve interacting with clients, offering recommendations, addressing concerns, and handling insurance-related queries. Key Responsibilities: - Maintain and enhance client relationships - Ensure customer satisfaction by delivering exceptional customer service - Interact with clients to provide recommendations and resolve issues - Manage insurance-related inquiries effectively Qualification Required: - Experience in Client Relations and ensuring Customer Satisfaction - Strong Communication and Customer Service skills - Knowledge of Insurance related to jewelry - Proven ability to provide personalized and high-quality services - Excellent problem-solving and interpersonal skills - Ability to work in a dynamic and fast-paced environment - Previous experience in the luxury goods or jewelry industry is a plus - Bachelor's degree in relevant fields such as Business, Marketing, or Communications,