Senior Client Advisor

Job Description: As a Senior Client Advisor at Hato, a premium jewelry brand, you will play a crucial role in maintaining and enhancing client relationships, ensuring customer satisfaction, and delivering exceptional service. Your daily tasks will include interacting with clients, providing recommendations, resolving issues, and managing insurance-related inquiries. Key Responsibilities: - Interact with clients to understand their needs and preferences - Provide personalized recommendations based on client requirements - Resolve any issues or concerns promptly and efficiently - Manage insurance-related inquiries and provide necessary information - Ensure customer satisfaction through exceptional service delivery Qualifications Required: - Experience in Client Relations and ensuring Customer Satisfaction - Strong Communication and Customer Service skills - Knowledge of Insurance related to jewelry - Proven ability to provide personalized and high-quality services - Excellent problem-solving and interpersonal skills - Ability to work in a dynamic and fast-paced environment - Previous experience in the luxury goods or jewelry industry is a plus - Bachelor's degree in relevant fields such as Business, Marketing, or Communications,