Senior Associate - Siebel Integration

The IT Integrator assembles different IT components in order to create an integrated solution.
Components can consist of software built in-house, software packages, hardware, network and hybrid IT installations.

Responsibilities

The IT integrator delivers or assists in the delivery of

• the technical integration plan / action list
• the technical documents concerning the integration
• the assembly package to be deployed.

The IT integrator provides

• technical support during integration and assembly testing
• assistance during the development and test environment setup

The IT integrator challenges and optimizes

• architectural choices and technical decisions
• the deployment plan of the solution and its associated deliverables

The IT integrator communicates

• status reports and issues

integration decisions and impacts to all stakeholders

Technical & Behavioral Competencies (Mandatory)

Mandatory:

• Good practical knowledge of the production environment, both in terms of hardware and software.
• Good technical knowledge of the specific environment(s), like mainframe, distributed, web, etc
• Knowledge of architecture rules and standards.
• Knowledge of development languages (depending on technical context) - useful for architecture challenging and technical support

• Must have end to end implementation knowledge of at least two Siebel upgrades including the latest versions IP24 or IP25.

• Should have strong knowledge on Siebel Architecture of IP24 and latest versions.

• Hands on experience on troubleshooting the performance issues.
• Should be able to support both Production and Non-Production environments.
• Hands-on experience of working on

  Linux

  platforms.
• Should have strong knowledge on email module including the setup of inbound and outbound mails with the exchange server.

Preferable:

• Strong knowledge on Siebel Migration Application

  for the code deployments from DR to RR environments, performing RR cleanup and other maintenance of Workspaces.
• Knowledge of Siebel in the Cloud
• Experience on Siebel file system partitioning and file system cleanup activities.
• Working on the Disaster Recovery activities.
• Hands-on experience of configuring JMS queues in Siebel.
• Experience of the incident management tool - Service now.
• Hands-on experience on shell scripting to automate various monitoring and support activities.

• Agile environment.
• Follows the Customer processes for projects, incident and change management.
• Being standalone and team worker, analytical minded, meet commitment, ability to work in a dynamic and multi-cultural environment, flexible, customer-oriented, understand risk awareness.
• Motivated self-starter, process-oriented with high attention to detail
• Quick self-starter, pro-active attitude.
• Good communication skills, Good analytical and synthesis skills.
• Autonomy, commitment and perseverance.
• Ability to work in a dynamic and multicultural environment.
• Flexibility (in peak periods extra efforts may be required).
• Open minded and show flexibility in self-learning new technologies/tools.
• You are customer minded and can translate technical issues into non-technical explanations.
• You are always conscious about continuity of services.
• You have a very good team spirit and share your knowledge and experience with other members of the team. Working in collaboration with team.
• Client-oriented, analytical, initiative oriented and able to work independently.
• Be flexible and ready to provide support outside of Business hours (on-call).
• Able to take additional responsibility.
• Able to work from base location Chennai/Mumbai (Whichever is your base location) during hybrid model.

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Adaptability

Active listening

Communication skills - oral & written

Critical thinking

Transversal Skills: (Please select up to 5 skills)

Ability to develop and adapt a process

Ability to inspire others & generate people's commitment

Ability to develop others & improve their skills

Analytical Ability

Ability to understand, explain and support change

Education Level:

Choose an item.

Experience Level

At least 7 years