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3.0 - 8.0 years
5 - 12 Lacs
mumbai, hyderabad
Work from Office
What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. So what does a Senior Operations Manager really do? Think of yourself as one of the leaders of your department, so not just anyone is qualified for this role! Here at TaskUs, we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because its time to imagine what its like being a Senior Operations Manager. TaskUs is the fastest growing tech-enabled business services company in the world. We exist to provide ridiculously innovative customer support, AI operations, and content security to the worlds most disruptive companies We believe our Frontline employees come first, always. At TaskUs, leaders eat lastin other words, we expect you to put your line of direct reports before yourself. We think in terms of #FrontlineFirst because we know good ideas can come from anyone at anytime. Thats probably why were ranked 40th on Glassdoors 2019 100 Best Places to Work list. A special place requires special people. Qualified candidates have a sense of humility, an adventurous spirit, and a relentless work ethic. If you are looking for more than the standard 9 to 5, youve found it. We exist to make the worlds best companies better. We aim to have fun while doing it. So what does a Senior Operations Manager really do? Think of yourself as one of the leaders of your department, so not just anyone is qualified for this role! Here at TaskUs, we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because its time to imagine what its like being a Senior Operations Manager. Imagine yourself going to work with one thing on your mind: in a company like TaskUs, its more than just the KPIs if you want to solve business problems through innovation. As you tackle your new tasks for the day, you know that it will all lead to one thing that your department believes in: to provide the best possible customer experience to your clients. As a Senior Operations Manager, you will oversee and direct the activities of a number of campaigns along with all Operations Managers, Team Leaders and Staff assigned to his campaigns. You will also be responsible for a wide spectrum of responsibilities and must be able to multitask with ease and proficiency. Along with this, you are also responsible for the regular and often daily interactions with all the company departments/ campaign team leaders and the whole management team. Maintain an open line of communication between staff and senior management. You will manage and staff the operations assigned. You will also be responsible for all aspects of operations which include but not limited to monitoring operations staffing, provide temporary coverage and training; provision of excellent clientele service, problem resolution and the like. What else? Well, you will also develop individual & team goals and implement a plan to carry out objectives. You will guide Operations Managers in a meeting of all team & individual goals. Along with this, you must ensure compliance with all established policies and procedures. You also need to also Assist the Operations Director in crafting operations procedures. So, do you have what it takes to become a Senior Operations Manager? Requirements: So, what is it were looking for? Well, since this is a Senior Operations Manager post, we need someone who already has the skills to even call themselves a Senior Operations Manager! In other words, someone who has at least 3 years of related working experience, preferably someone who has experience in being a Senior Manager/Director specializing in BPO Operations and Management or equivalent. We need someone who has handled at least 600 FTEs. Someone with strong computer skills, especially in using MS Office applications and Google applications. We need someone whos responsible and has a good track record of meeting and delivering targets. Someone who can articulate him/herself well enough with others, like teammates and clients. So definitely someone with excellent verbal and written communication and customer service skills. We need someone who can multitask and work in a fast-paced high-stress environment. Someone who can lead and is great in analyzing situations and data. Someone who has the ability to build productive business relationships with clients. Someone who has strong organizational, analytical and managerial skills. Lastly, we need someone who possesses a professional, courteous, and resilient attitude. TaskUs is the fastest growing tech-enabled business services company in the world, delivering the customer support, AI operations and content security services that power the worlds most innovative companies. Listed as one of Glassdoors 100 Best Places to Work, USA Todays Best Company Cultures and Best Companies for Women by Comparably, TaskUs is a Frontline-First company that puts its people at the heart of everything they do. TaskUs has been recognized as one of the Inc. 500 Fastest Growing Private Companies in America for the past seven years consecutively. Founded in 2008 by Bryce Maddock and Jaspar Weir, the company raised over $250mm in 2018 from the worlds largest private equity firm, Blackstone. TaskUs currently has over 15,000 employees and offices across the U.S., Philippines, India, Taiwan, and Mexico. TaskUs, Inc. is an equal opportunity employer. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL .
Posted 1 day ago
1.0 - 6.0 years
4 - 8 Lacs
gurugram
Work from Office
Knowledge of GST &TDS Handling Accounts Accounts Receivable & payable Prepare & Post Monthly Journals Invoice Bookings. Bank Reconciliation. Accounts Payable Control Accounts Receivable Control
Posted 1 day ago
2.0 - 6.0 years
0 Lacs
nagpur, maharashtra
On-site
As an Infoscion, your primary role will be to actively aid the consulting team in different phases of the project. This includes problem definition, effort estimation, diagnosis, solution generation, design, and deployment. You will explore alternatives to recommended solutions based on research, build POCs, create requirement specifications from business needs, define processes, and detailed designs. You will support configuring solution requirements, diagnose issues, identify solutions, and contribute to initiatives providing high-quality solutions to customers. Key Responsibilities: - Actively support the consulting team in project phases - Explore alternatives for solutions and build POCs - Create requirement specifications and detailed designs - Support configuring solution requirements and diagnose issues - Contribute to unit level and organizational initiatives Qualification Required: - Minimum 2 years of technical experience in Siebel implementation and support projects - Strong technical knowledge of Siebel Application 8.x modules - Knowledge of Siebel EAI, EAIM, Configuration, Scripting, Workflow, and Open UI - Experience with Open UI is preferable Additional Details: Ability to develop value-creating strategies, good knowledge of software configuration management systems, awareness of latest technologies and industry trends, logical thinking and problem-solving skills, understanding of financial processes and pricing models, ability to assess current processes and suggest technology solutions, industry domain knowledge, client interfacing skills, project and team management. Preferred Skills: - Technology: Siebel CRM, Siebel Open UI.,
Posted 2 days ago
0.0 - 2.0 years
5 - 8 Lacs
bengaluru
Work from Office
Youll make a difference by: Monitor accounts receivable aging reports to ensure a timely collection of outstanding balances. Experience with accounting systems and software (e.g. SAP). Knowledge of excel. Familiarity with reporting and reconciliations. Collaborate with customers to ensure smooth communication regarding reporting issues. Maintain customer documentation. Your success is grounded in: 0 - 1 Year experience. Commitment to excellent customer service. General Accounting Principles knowledge. Strong attention to detail, goal oriented. Thrives in a team environment. Good customer relationship skills to manage a variety of customer interactions. Excellent communication (written and verbal) in English. Good in MS Excel, MS Word & MS PowerPoint. Self Determination, Initiative, Learning, Communication Skills, Network Built on Trust, Team Player, Customer Focus, Professional Ethics, Siemens Value.
Posted 4 days ago
1.0 - 4.0 years
4 - 8 Lacs
bengaluru
Work from Office
Youll make a difference by: Responsible for Sales Support activities for SI RAM Customer in USA. Your success is grounded in: BCom/MCom /BE/BTech/MBA/Equivalent with good academics. Excellent written and spoken English skills, exposure (work experience with US customer etc. is added advantage). 1-3 years work experience in Sales function, Bid Support, handling pre-sales support functions to assist in pre-bid/RFP/RFI/ opportunity process. Knowledge about techno-commercial terms, various documentation,sales processes and other related functions. Manage time effectively and adhere to quick turnaround times, KPIs. Good Knowledge in various office tools/applications (eg. Excel / PPT) and reporting regularly to stakeholders. Good team player, quick learner, flexible working for extended/deadline-based tasks. Flexible to work in US -Indian time Zones. Basic knowledge on tools like SAP, SieSales(Salesforce), Microsoft Dynamics, Power BI would be added advantage.
Posted 4 days ago
3.0 - 8.0 years
6 - 10 Lacs
mohali
Work from Office
Qualified candidates have a sense of humility, an adventurous spirit, and a relentless work ethic. If you are looking for more than the standard 9 to 5, youve found it. We exist to make the worlds best companies better. We aim to have fun while doing it. So what does an Operations Manager really do? Think of yourself as a leader and the master of your department, so not just anyone is qualified for this role! Here at TaskUs we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because its time to imagine what its like being an Operations Manager. Imagine yourself going to work with one thing on your mind: that in most companies, its all about the KPIs but in TaskUs its all about solving business problems through innovation. As you tackle your new tasks for the day, you know that it will all lead to one thing that your department believes in: to provide the best possible customer experience to your clients. As Operations Manager, you are also responsible for making sure that KPIs are being met consistently. You need to come up with ways in which to effectively make each employee reach their best potential. With this, you must also be creative because you need to devise effective plans on how to make each employee reach their target. As a leader, you must also gain the trust and respect of your employees because lets face it -- how can you lead when people dont believe you? You need to be able to reach out to them, drop by their workstations, have short chit-chats, and make them feel important. You need to be able to identify their strengths and weaknesses, take advantage of them and assign them tasks that will help them work on their weaknesses and showcase their talents. This way, you are able to manage relationships better and develop people at the same time. Do you have what it takes to become an Operations Manager? Requirements: So, what is it were looking for? Well, since this is an Operations Manager post, wed need someone who already has the skills to even call themselves a Manager! In other words, someone who has at least three years of related working experience, preferably someone who already knows how the system works -- specializing in a customer experience operations and management. We need someone whos responsible and has a good track record of meeting and delivering targets. Someone who can articulate him/herself well enough with others, like teammates and clients. We need someone who can multitask and work in a fast-paced environment. Someone who can lead and is great in analyzing situations and data.
Posted 6 days ago
4.0 - 6.0 years
4 - 9 Lacs
hyderabad, chennai, bengaluru
Hybrid
Roles and Responsibilities Design, develop, test, and deploy Siebel applications using Siebel tools such as BIP, OData, REST, SOA, UI Framework, Workflows etc. Collaborate with cross-functional teams to identify business requirements and design solutions that meet customer needs. Develop customizations for Siebel products including configuration changes and data migration projects. Troubleshoot issues related to Siebel application performance tuning and provide technical support to end-users. Participate in project planning activities such as estimating effort required for projects. Desired Candidate Profile 4-6 years of experience in Siebel development with expertise in Siebel CRM (Core) & EAI (Enterprise Application Integration). Bachelor's degree in Any Graduate stream except B.Tech/B.E. specialization. Strong understanding of Siebel architecture and its components including Business Objects Integrator (BOI), Data Migration Manager (DMM), Enterprise Search Engine (ESE), User Administration Toolkit (UAT). Experience working on multiple projects simultaneously with strong communication skills.
Posted 6 days ago
3.0 - 6.0 years
2 - 5 Lacs
mumbai
Work from Office
remote typeOn-site locationsMumbai, MH time typeFull time posted onPosted 2 Days Ago job requisition idREQ427820 Take over the Site, actively call out snags and snag closure. Vendor Management aligning with all suppliers to establish and maintain operational stability Operational issues on real time basis which requires assistance, guidance and approval. Landlord Management Aligning with Landlord to resolve issues on timely basis. Interacting with Client for monthly walkthrough. Tracking & control Inventory of HK consumables, stationery and Unboxings distribution. Ensure adherence to policies and procedures applicable to the FM function. Plan, organize and arrange any event for JLL and client. Ensure compliance of regulations / requirements of JLL management and client. Provide assistance in general administrative activities as required. Reviewing HK manpower deployment on daily basis. Regular meeting with to understand the day-to-day requirement. Reviewing 52 weeks soft services PPM checklists. Reviewing all checklists on weekly basis to ensure smooth operations. To maintain consistency on agreed SLA & KPI. Ensure all the mandatory trainings are conducted as per schedule and track for attendance. Ensure 100% usage of online work permit tool and upload incidents in the incident tool. Proper handing & taking over tabs which are utilized for taking equipment readings. Facility walk around and ensure Walk around map & Guide is followed and maintained. Coordinate with DM team for any issues that need help. Important and VIP client visits to be coordinated with Events team and should be managed without escalations. Ensure to close the Seibel tickets on time & weekly once do analysis for repeated complaints and highlight to CE Ensure to support for all client audits /Internal & External audits Ensure the functionality of all technology tools in the facility Ensure to implement EHS practices (PPEs etc) in and around the office Ensure to update the new assets in the asset tracker & update the relevant stake holders Attending the shift briefing To ensure Housekeeping muster, deployment and ensure acknowledgment on the register for and penalties/comments for the improvement in housekeeping services. To ensure that the housekeeping duty manager or housekeeping in-charge of the facility is being updated on the clients/VIP visits. To ensure that the housekeeping related issues are discussed with housekeeping duty manager and also on priority for the shift and ensure there is an action and tracking for the issue closure. To ensure a facility walk through to check on all rest rooms, breakout area, workstations, meeting rooms, cabins, common areas, development areas for the quality of the housekeeping services. Identification, on time closure and reporting of snags. To discuss and assist facility manager on monthly basis on the vendor performance matrix. Ensure all the Siebel housekeeping calls are closed on priority and within TAT without escalations To ensure caterers maintain a high standard of hygiene & cleanliness in the services areas During food run out situation, ensure the matter is escalated to catering lead and coordinate with the catering vendor or any other alternative arrangements To ensure random food samples test is done by Accenture authorized vendor and results are taken up accordingly. To manage and supervise the quality, quantity and the cost of meal and refreshments being served in the cafeteria. To ensure that the operating hours, menus will be prominently displayed in all prominent places in the cafeteria. To conduct quarterly traffic analysis and ensure that waiting time on the cash counter and food counters and Sodexho counters shall be within tolerable limits. To ensure that the table & chairs are cleaned at all times and the frequency shall be modulated according to the traffic. To ensure that tracking is done on the vendor crockery like spoons, plates etc. to ensure no shortages. Should conduct monthly random Kitchen audit of the vendors. Escalate Facility Manager and then Accenture Lead on escalations. Ensure the hygiene of the cafeteria vendors operating in stalls. Ensure PPE are used by vendor staff while serving, cooking and washing. Location On-site Mumbai, MH Scheduled Weekly Hours: 48 . Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.
Posted 6 days ago
3.0 - 6.0 years
2 - 5 Lacs
ranchi
Work from Office
remote typeOn-site locationsBengaluru, KA time typeFull time posted onPosted 2 Days Ago job requisition idREQ427819 Take over the Site, actively call out snags and snag closure. Vendor Management aligning with all suppliers to establish and maintain operational stability Operational issues on real time basis which requires assistance, guidance and approval. Landlord Management Aligning with Landlord to resolve issues on timely basis. Interacting with Client for monthly walkthrough. Tracking & control Inventory of HK consumables, stationery and Unboxings distribution. Ensure adherence to policies and procedures applicable to the FM function. Plan, organize and arrange any event for JLL and client. Ensure compliance of regulations / requirements of JLL management and client. Provide assistance in general administrative activities as required. Reviewing HK manpower deployment on daily basis. Regular meeting with to understand the day-to-day requirement. Reviewing 52 weeks soft services PPM checklists. Reviewing all checklists on weekly basis to ensure smooth operations. To maintain consistency on agreed SLA & KPI. Ensure all the mandatory trainings are conducted as per schedule and track for attendance. Ensure 100% usage of online work permit tool and upload incidents in the incident tool. Proper handing & taking over tabs which are utilized for taking equipment readings. Facility walk around and ensure Walk around map & Guide is followed and maintained. Coordinate with DM team for any issues that need help. Important and VIP client visits to be coordinated with Events team and should be managed without escalations. Ensure to close the Seibel tickets on time & weekly once do analysis for repeated complaints and highlight to CE Ensure to support for all client audits /Internal & External audits Ensure the functionality of all technology tools in the facility Ensure to implement EHS practices (PPEs etc) in and around the office Ensure to update the new assets in the asset tracker & update the relevant stake holders Attending the shift briefing To ensure Housekeeping muster, deployment and ensure acknowledgment on the register for and penalties/comments for the improvement in housekeeping services. To ensure that the housekeeping duty manager or housekeeping in-charge of the facility is being updated on the clients/VIP visits. To ensure that the housekeeping related issues are discussed with housekeeping duty manager and also on priority for the shift and ensure there is an action and tracking for the issue closure. To ensure a facility walk through to check on all rest rooms, breakout area, workstations, meeting rooms, cabins, common areas, development areas for the quality of the housekeeping services. Identification, on time closure and reporting of snags. To discuss and assist facility manager on monthly basis on the vendor performance matrix. Ensure all the Siebel housekeeping calls are closed on priority and within TAT without escalations To ensure caterers maintain a high standard of hygiene & cleanliness in the services areas During food run out situation, ensure the matter is escalated to catering lead and coordinate with the catering vendor or any other alternative arrangements To ensure random food samples test is done by Accenture authorized vendor and results are taken up accordingly. To manage and supervise the quality, quantity and the cost of meal and refreshments being served in the cafeteria. To ensure that the operating hours, menus will be prominently displayed in all prominent places in the cafeteria. To conduct quarterly traffic analysis and ensure that waiting time on the cash counter and food counters and Sodexho counters shall be within tolerable limits. To ensure that the table & chairs are cleaned at all times and the frequency shall be modulated according to the traffic. To ensure that tracking is done on the vendor crockery like spoons, plates etc. to ensure no shortages. Should conduct monthly random Kitchen audit of the vendors. Escalate Facility Manager and then Accenture Lead on escalations. Ensure the hygiene of the cafeteria vendors operating in stalls. Ensure PPE are used by vendor staff while serving, cooking and washing. Location On-site Bengaluru, KA Scheduled Weekly Hours: 48 . Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.
Posted 6 days ago
3.0 - 6.0 years
2 - 5 Lacs
bengaluru
Work from Office
remote typeOn-site locationsBengaluru, KA time typeFull time posted onPosted 2 Days Ago job requisition idREQ427819 Take over the Site, actively call out snags and snag closure. Vendor Management aligning with all suppliers to establish and maintain operational stability Operational issues on real time basis which requires assistance, guidance and approval. Landlord Management Aligning with Landlord to resolve issues on timely basis. Interacting with Client for monthly walkthrough. Tracking & control Inventory of HK consumables, stationery and Unboxings distribution. Ensure adherence to policies and procedures applicable to the FM function. Plan, organize and arrange any event for JLL and client. Ensure compliance of regulations / requirements of JLL management and client. Provide assistance in general administrative activities as required. Reviewing HK manpower deployment on daily basis. Regular meeting with to understand the day-to-day requirement. Reviewing 52 weeks soft services PPM checklists. Reviewing all checklists on weekly basis to ensure smooth operations. To maintain consistency on agreed SLA & KPI. Ensure all the mandatory trainings are conducted as per schedule and track for attendance. Ensure 100% usage of online work permit tool and upload incidents in the incident tool. Proper handing & taking over tabs which are utilized for taking equipment readings. Facility walk around and ensure Walk around map & Guide is followed and maintained. Coordinate with DM team for any issues that need help. Important and VIP client visits to be coordinated with Events team and should be managed without escalations. Ensure to close the Seibel tickets on time & weekly once do analysis for repeated complaints and highlight to CE Ensure to support for all client audits /Internal & External audits Ensure the functionality of all technology tools in the facility Ensure to implement EHS practices (PPEs etc) in and around the office Ensure to update the new assets in the asset tracker & update the relevant stake holders Attending the shift briefing To ensure Housekeeping muster, deployment and ensure acknowledgment on the register for and penalties/comments for the improvement in housekeeping services. To ensure that the housekeeping duty manager or housekeeping in-charge of the facility is being updated on the clients/VIP visits. To ensure that the housekeeping related issues are discussed with housekeeping duty manager and also on priority for the shift and ensure there is an action and tracking for the issue closure. To ensure a facility walk through to check on all rest rooms, breakout area, workstations, meeting rooms, cabins, common areas, development areas for the quality of the housekeeping services. Identification, on time closure and reporting of snags. To discuss and assist facility manager on monthly basis on the vendor performance matrix. Ensure all the Siebel housekeeping calls are closed on priority and within TAT without escalations To ensure caterers maintain a high standard of hygiene & cleanliness in the services areas During food run out situation, ensure the matter is escalated to catering lead and coordinate with the catering vendor or any other alternative arrangements To ensure random food samples test is done by Accenture authorized vendor and results are taken up accordingly. To manage and supervise the quality, quantity and the cost of meal and refreshments being served in the cafeteria. To ensure that the operating hours, menus will be prominently displayed in all prominent places in the cafeteria. To conduct quarterly traffic analysis and ensure that waiting time on the cash counter and food counters and Sodexho counters shall be within tolerable limits. To ensure that the table & chairs are cleaned at all times and the frequency shall be modulated according to the traffic. To ensure that tracking is done on the vendor crockery like spoons, plates etc. to ensure no shortages. Should conduct monthly random Kitchen audit of the vendors. Escalate Facility Manager and then Accenture Lead on escalations. Ensure the hygiene of the cafeteria vendors operating in stalls. Ensure PPE are used by vendor staff while serving, cooking and washing. Location On-site Bengaluru, KA Scheduled Weekly Hours: 48 . Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.
Posted 6 days ago
2.0 - 3.0 years
1 - 5 Lacs
pune
Work from Office
The Financial Analyst position is part of the reporting and analysis team within the Distributor Finance department in Global Business Services. The Analyst supports month-end closes processes for our division partners and manages the calculation, payment and accounting for various distributor incentives. This position also provides reporting on department performance and executes monthly processing controls to ensure accuracy. This position involves regular interaction with distributors, division finance and Ecolab sales management teams. Whats in it For You: You will join a growth company offering a competitive salary and benefits The ability to make an impact and shape your career with a company that is passionate about growth The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best Feel proud each day to work for a company that provides clean water, safe food, abundant energy and healthy environments What You Will Do: Provide month end reporting to multiple divisions summarizing Distributor Finance activity for processed resales, refunds, and handling fees Provide progress reporting throughout the month, identify significant variances to forecast or historical trends and identify drivers Manage distributor incentive programs including tracking new and expired incentives, managing rebate accruals, and administering timely processing of rebate payments Administer key monthly controls including inventory trending analysis to validate accuracy of processing and quickly identify and resolve issues KPI reporting to ensure complete and accurate resale processing in SAP Evaluate potential improvements and scope expansion based on changing business needs Provide support, ad hoc reporting, and analysis to internal and external customers Ensure that all reporting processes and systems are documented Support various ad-hoc requests from Divisional partners Monthly/Quarterly risk reviews with Divisional partners Miscellaneous project support Basic Qualifications: Bachelors degree in finance, Accounting or Economics 2-3 years of professional experience Proven analytical and decision-making skills Ability to interact with internal and external stakeholders at all levels Effective oral and written communication skills and strong presentation skills Excellent organizational and time management skills; ability to multi-task and prioritize Proficiency in Microsoft Office Suite software (Excel, Word, Access, Outlook), workflow software, and ad hoc reporting tools and databases Demonstrated project management and leadership skills Must be self-motivated, and both detail and process oriented Fluent English in speaking and writing Ability to utilize problem resolution skills in a fast paced and sensitive area Ability to work as a member of a team Ability to analyze and summarize data and draw meaningful conclusions Ability to work independently and balance priorities Strong attention to detail Ability to handle confidential and sensitive information Ability to deal with ambiguity/subjectivity
Posted 6 days ago
3.0 - 8.0 years
5 - 12 Lacs
gurugram
Work from Office
What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. So what does a Senior Operations Manager really do? Think of yourself as one of the leaders of your department, so not just anyone is qualified for this role! Here at TaskUs, we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because its time to imagine what its like being a Senior Operations Manager. TaskUs is the fastest growing tech-enabled business services company in the world. We exist to provide ridiculously innovative customer support, AI operations, and content security to the worlds most disruptive companies We believe our Frontline employees come first, always. At TaskUs, leaders eat lastin other words, we expect you to put your line of direct reports before yourself. We think in terms of #FrontlineFirst because we know good ideas can come from anyone at anytime. Thats probably why were ranked 40th on Glassdoors 2019 100 Best Places to Work list. A special place requires special people. Qualified candidates have a sense of humility, an adventurous spirit, and a relentless work ethic. If you are looking for more than the standard 9 to 5, youve found it. We exist to make the worlds best companies better. We aim to have fun while doing it. So what does a Senior Operations Manager really do? Think of yourself as one of the leaders of your department, so not just anyone is qualified for this role! Here at TaskUs, we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because its time to imagine what its like being a Senior Operations Manager. Imagine yourself going to work with one thing on your mind: in a company like TaskUs, its more than just the KPIs if you want to solve business problems through innovation. As you tackle your new tasks for the day, you know that it will all lead to one thing that your department believes in: to provide the best possible customer experience to your clients. As a Senior Operations Manager, you will oversee and direct the activities of a number of campaigns along with all Operations Managers, Team Leaders and Staff assigned to his campaigns. You will also be responsible for a wide spectrum of responsibilities and must be able to multitask with ease and proficiency. Along with this, you are also responsible for the regular and often daily interactions with all the company departments/ campaign team leaders and the whole management team. Maintain an open line of communication between staff and senior management. You will manage and staff the operations assigned. You will also be responsible for all aspects of operations which include but not limited to monitoring operations staffing, provide temporary coverage and training; provision of excellent clientele service, problem resolution and the like. What else? Well, you will also develop individual & team goals and implement a plan to carry out objectives. You will guide Operations Managers in a meeting of all team & individual goals. Along with this, you must ensure compliance with all established policies and procedures. You also need to also Assist the Operations Director in crafting operations procedures. So, do you have what it takes to become a Senior Operations Manager? Requirements: So, what is it were looking for? Well, since this is a Senior Operations Manager post, we need someone who already has the skills to even call themselves a Senior Operations Manager! In other words, someone who has at least 3 years of related working experience, preferably someone who has experience in being a Senior Manager/Director specializing in BPO Operations and Management or equivalent. We need someone who has handled at least 600 FTEs. Someone with strong computer skills, especially in using MS Office applications and Google applications. We need someone whos responsible and has a good track record of meeting and delivering targets. Someone who can articulate him/herself well enough with others, like teammates and clients. So definitely someone with excellent verbal and written communication and customer service skills. We need someone who can multitask and work in a fast-paced high-stress environment. Someone who can lead and is great in analyzing situations and data. Someone who has the ability to build productive business relationships with clients. Someone who has strong organizational, analytical and managerial skills. Lastly, we need someone who possesses a professional, courteous, and resilient attitude.
Posted 6 days ago
3.0 - 8.0 years
5 - 9 Lacs
kolkata
Work from Office
About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Oracle Siebel Configuration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements in a dynamic work environment. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Develop and implement Oracle Siebel configurations based on business requirements.- Collaborate with cross-functional teams to ensure seamless integration of applications.- Troubleshoot and resolve technical issues in Oracle Siebel configurations.- Provide technical guidance and support to junior team members.- Stay updated with the latest trends and advancements in Oracle Siebel Configuration. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Siebel Configuration.- Strong understanding of database concepts and SQL queries.- Experience in customization and configuration of Oracle Siebel applications.- Knowledge of integration technologies such as web services and EAI.- Hands-on experience in troubleshooting and debugging Oracle Siebel configurations. Additional Information:- The candidate should have a minimum of 3 years of experience in Oracle Siebel Configuration.- This position is based at our Kolkata office.- A 15 years full-time education is required. Qualification 15 years full time education
Posted 1 week ago
2.0 - 5.0 years
5 - 12 Lacs
gurugram
Work from Office
RESPONSIBILITIES: • In-depth knowledge & Understanding of Siebel Server Architecture. • Experience in setting up environments for Siebel Installation, installing Siebel enterprise server, SSO setup, DAP configuration setups, Repository migration, DDL Sync, Setting up of different Siebel clients (Web client, Remote client, PDA, Wireless) • Should have good hands-on Siebel CRM/OBIEE Integration using SSO authentication. • DevOps Role (Siebel Admin) plus any scripting knowledge is Preferred • Capable of handling any Siebel server crash and getting back the system to stable condition. Experience in Database Admin/OBIEE/BIP background • Basic WebLogic Administration SKILLS: • Should have good experience on Siebel Upgrade. • Should have good experience on Siebel Performance tuning. • Should be ready to work on shifts. • Should have good troubleshooting skills. • Should have experience on installing 3rd party webservers. • Should have experience on Troubleshooting EAI component crashes and analysing crash Fdr and component log files. • Should have knowledge on System Administration activities such as configuring application components, parameters, and Troubleshooting component crashes. Note- Communication skills is a mandatory requirement.
Posted 1 week ago
3.0 - 8.0 years
0 Lacs
karnataka
On-site
The Senior IT Engineer - Siebel will play a pivotal role as a Lead Software Engineer within a software development team, focusing on the development, implementation, and maintenance of enterprise applications serving a vast consumer base exceeding 8 million individuals. Collaborating within the Agile Release Train, in coordination with the Scrum Master, Product Owner, system analysts, and test engineers, you will be instrumental in delivering functional features in regular 12-week cycles (one Program Increment). Your expertise in Customer Relationship Management (CRM) systems will be critical in translating intricate technical details into user-friendly business language. To excel in this role, you should demonstrate: - A minimum of 8 years of hands-on experience in Siebel CRM and Configuration, with a specialization of at least 5 years in Siebel Scripting and eScripting. - Proficiency in JavaScript/JavaScript Frameworks (such as jQuery), HTML/CSS, and Web Services (REST or SOAP) acquired over at least 3 years. - Extensive experience (5+ years) in Siebel SOAP Structure, including working with WSDLs, XSDs, XMLs, and Siebel EAI, while familiarity with Siebel Workflows, Business Process Automation, Workflow and Exception Handling is essential. - A comprehensive understanding of SQL with a minimum of 4 years of practical experience. - In-depth knowledge (8+ years) of configuring the Siebel Customer Relationship Management (CRM) product, with expertise in modifying Integration Keys, Table keys, IC Hierarchies, and synchronizing IO objects. - Proficiency in Siebel/Genesys CTI and at least 4 years of experience in designing, building, and testing advanced systems are crucial. - Previous exposure to SAFe and DevOps processes is advantageous. - Effective communication skills to articulate solutions in a business-friendly manner. - A proactive attitude towards continuous learning and staying abreast of CRM and knowledge management trends, with the ability to present proof-of-concept proposals to the management team. If you are a seasoned IT professional with a solid foundation in Siebel technologies and a passion for driving innovative solutions within a collaborative software development environment, this Senior IT Engineer - Siebel role offers an exciting opportunity to showcase your expertise and contribute to the success of enterprise-level applications.,
Posted 1 week ago
20.0 - 25.0 years
3 - 7 Lacs
bengaluru, karnataka
Work from Office
Youll make a difference by: We're looking for a team player who can handle corporate security and crisis management. This is at an entry level position. You will have the opportunity to learn and support us in enabling business operations with resilience, building security measures. You would be primarily exposed to topics like project security, travel risk, situation & threat analysis etc. and a vast multicultural network of security & risk professionals. Your success is grounded in: Graduate/Post graduate degree preferably in a social science/international relations background but also open to other backgrounds with an interest/experience in corporate security, intelligence analysis and risk management. Good English communication skills - speaking & writing. Desk research skills in geopolitical & international relations. Excel/data visualization skills or an interest in the same are desirable. Key Responsibility Areas (KRAs) include threat assessment and monitoring of key project locations in India & other countries with special emphasis on high-risk regions, detailed threat assessment reports, creation of ad-hoc travel advisories and monitoring compliance of advisories. To be able to assist Project Management teams during the bidding stage and execution phase of projects which includes suggesting right systems to be embedded in project cost calculations, detailed reporting, outlining security and geopolitical risk factors in multiple project areas. Assisting in Governance topics. Risk Intelligence with experience working on various avenues in corporate security, geopolitics, physical security concepts and close protection. Daily/Monthly reporting. Good knowledge of MS Office tools, Outlook. Interest or knowledge of Power BI and other data visualization tools.
Posted 2 weeks ago
6.0 - 11.0 years
18 - 22 Lacs
gurugram
Work from Office
About The Role Job Title - S&C GN Strategy OM&OD-Manager Management Level:Manager Location:Bangalore, Gurgaon and Mumbai Must have skills: experience in management consulting with focus on shared services / GBS / functional operating models, in shared services design , global operating models , organization structuring , or large-scale transformation programs. Good to have skills valuation, Proven experience in shared services design, global operating models, organization structuring, or large-scale transformation programs. Job Summary :As part of a high-performing strategy team, you will work with leading global and local clients to co-create agile, resilient, and data-driven operating models that align with evolving business strategies and future-of-work trends. You will play a key role in shaping client transformation journeys, managing senior stakeholder relationships, and mentoring junior team members. Roles & Responsibilities: Lead client engagements in shared services design, operating model development, and organizational redesign. Drive data-driven strategy and workforce transformation initiatives. Translate business strategy into actionable operating models and transformation roadmaps. Leverage analytics and visualization tools to generate insights and recommendations. Collaborate stakeholders as a trusted advisor. Mentor and develop junior team members, fostering a culture of inclusivity and continuous learning. Strengthen relationships with global client teams to identify value opportunities Professional & Technical Skills: Ability to demonstrate high integrity and credibility Database management skills (MS Access) Expertise in designing target operating models (TOM) and enterprise-wide organizational structures. Strong understanding of global business services (GBS) and shared services frameworks. Experience in job architecture redesign and role clarity initiatives. Ability to align organizational structures with business strategy and digital transformation goals. Additional Information: Practice :Operating Model & Organization Design I Areas of Work: Operating Model; Organization Design; Job Architecture Re-Design; Shared Services Design and Implementation; Location Strategy | The Operating Model and Organization Design is part of Accentures Business Strategy Practice and focuses on advancing our clients key strategic priorities and objectives. We help our clients architect agile operating models embracing future of work, workforce and workplace powered by transformational technology, ecosystems, and analytics utilizing Accentures best-in-class methodology. About Our Company | Accenture Qualification Experience:Post MBA - 6 to 10 years of relevant experience in management consulting with focus on shared services / GBS / functional operating models. Educational Qualification:MBA from a tier 1 institute
Posted 2 weeks ago
20.0 - 25.0 years
6 - 10 Lacs
bengaluru
Work from Office
Youll make a difference by: To work as part of a team and deliver high quality work by interacting with the customers and providing exceptional service. Responsible for handling customer queries by following the predefined processes through emails/tickets. Excellent communication skills with a neutral accent. Timely response to queries from internal customers/ stakeholders. Responsible for achieving the KRAs/KPIs assigned to each one of them. Interaction with Internal customers and business. Support for License Management together with the existing team. Participating on daily stand ups/team meetings. Repair & Recovery of missing customer licenses based on existing rules and preconditions. Customer correspondence by phone and email. Appropriate time documentation in our ticketing tool ASSIST. Observance of rules, regulations, and practice. Your success is grounded in: B.E/B.TECH degree in Computer / Electronics / Electrical (EEE /ECE/E&I/Equivalent ) with 1-4yr experience. Customer service Skills - Call/Email/Ticket Handling. Experience with providing Hardware, configuring support, Understanding of Electrical Drawing/Circuits. Fluency in communication skills, written and verbal (English). Incident Management and Call Centre Application Support. MS Office applications. Ownership Skills. Analytical skill for logs troubleshooting. Flexible to shifts. Initiative. Result & Quality Orientation. Professional Ethics. Team Player. Siemens Values. This role is based in Bangalore. But youll also get to visit other locations in India and globe, so youll need to go where this journey takes you. In return, youll get the chance to work with teams impacting entire cities, countries and the shape of things to come.
Posted 2 weeks ago
2.0 - 4.0 years
4 - 8 Lacs
bengaluru
Work from Office
Youll make an impact by: Work closely with collectors/Front Office to drive towards effective solutions results in improvement in accuracy and automation. Responsible for providing data to the team leader in the absence of a Senior/Process expert. Suggest & drive improvement projects within the process. Participate in internal and external audits, providing necessary documentation and explanations as required. Provide training to new joiners & resolving queries in a timely manner. Supporting carve in and carve out testings. Actively participating in internal and org level events. Your success is grounded in: Basic Accounting knowledge. Experience in cash allocation. Knowledge of write off's, write back's, etc. Know-how of SAP FICO and MM modules. Flexible working in shifts. Willing to work in a hybrid environment.
Posted 2 weeks ago
20.0 - 25.0 years
6 - 10 Lacs
bengaluru
Work from Office
Youll make an impact by: Order Entry Receive order from the customer. Validate order details (product, quantity, price, terms). Enter order into the system (ERP/CRM). Order Management Check inventory availability. Confirm order with customer. Schedule delivery or production. Credit Management Perform credit check. Approve or decline order based on creditworthiness. Communicate credit decisions to the sales team and customer. Order Fulfillment Pick and pack items from inventory. Generate shipping documents. Ship the order to the customer. Confirm delivery. Invoicing Generate invoice based on order and delivery confirmation. Send invoice to the customer. Record invoice in the accounting system. Accounts Receivable Monitor outstanding invoices. Send payment reminders and follow-ups. Resolve any billing disputes. Cash Application Receive payment from the customer. Apply payment to the correct invoice. Update the accounts receivable ledger. Reporting and Analysis Generate reports on sales, outstanding receivables, and payment status. Analyze trends and identify areas for process improvement. Provide insights to management and other stakeholders. Youll win us over by: Should be graduate. Relevant 2 Yrs of Experience.
Posted 2 weeks ago
20.0 - 25.0 years
6 - 10 Lacs
bengaluru
Work from Office
Youll make an impact by: Order Entry Receive order from the customer. Validate order details (product, quantity, price, terms). Enter order into the system (ERP/CRM). Order Management Check inventory availability. Confirm order with customer. Schedule delivery or production. Credit Management Perform credit check. Approve or decline order based on creditworthiness. Communicate credit decisions to the sales team and customer. Order Fulfillment Pick and pack items from inventory. Generate shipping documents. Ship the order to the customer. Confirm delivery. Invoicing Generate invoice based on order and delivery confirmation. Send invoice to the customer. Record invoice in the accounting system. Reporting and Analysis Generate reports on sales, outstanding receivables, and payment status. Analyze trends and identify areas for process improvement. Provide insights into management and other stakeholders. Youll win us over by: A university degree. Around 2 years of experience in order processing, logistics, customer service. Knowledge of ERP software (preferably SAP) and/or educational background in logistics and basic knowledge on Excel. Ability to work in a team. Good communication and customer service skills. Open-mindedness and constructive attitude to performed tasks. Willingness to work for extended hours on weekdays/ weekends during month end / quarter end close. Open to work in Customer warehouse.
Posted 2 weeks ago
3.0 - 6.0 years
7 - 11 Lacs
gurugram
Work from Office
Assistant Manager Process Excellence What this job involves: High level of independence Do you work independently without close supervision We can offer you an exciting role where you can use this passion to enhance your skills and play an important role in delivering consistent and qualitative benefits as a part of the Process Excellence team for JLL. You will be responsible for working closely with the Director Process excellence in establishing the analytics practice for the Global JLL business services teams. The candidate would be expected to understand the product services offered by JBS and JLL to identify business metrics that should be tracked, visualized, and predicted. You will be expected to design, deploy & present analytics-based insights which can help JBS JLL take informed decisions on driving business metrics through Descriptive, Diagnostic, Predictive and Prescriptive analytics as applicable. Highest qualitative delivery The Assistant Manager will be responsible for identifying relevant data sources and sets to mine for business needs and collect large structured and unstructured datasets. The role requires a good understanding, knowledge of statistical modelling and visualization techniques along with exceptional problem-solving skills. He She will be responsible for identifying, conceptualizing and implementing analytics practices across various business lines supported within the business services. The candidate should have a track record of working on data strategies, identifying and integrating new datasets that can be leveraged. The candidate should have experience in doing current state assessment, effort estimation and benefit quantification. The candidate should have an eye for detail and should also be able to probe the operations teams to gather additional information that may be required before the deployment of the appropriate analytics solution. Additional responsibilities You may be required to provide training on analytics concepts to the operations teams and larger process excellence teams. Sounds like you To apply, you need to have: Impeccable expertise Were looking for University Graduates Post-Graduates or equivalent work experience in analytics. A minimum of seven (7) years industry experience required either in the corporate environment, third party service provider or as a consultant; Strong attention to detail; Knowledge of F&A, HR functions would be an added advantage. Proven ability to manage multiple projects simultaneously balancing project work with high priority requests. Excellent written, verbal communication and presentation skills. Team player with capability to work independently. High energy and positive attitude. Immaculate knowledge Experience in databases SQL, AZURE, AWS etc. with demonstrated projects using analytics applications (R, Python, SAS). Demonstrated experience in managing E2E analytics-based projects. Ability to create project plans and articulate timelines for completion along with key milestones and expected outcomes. Team player with capability to work independently. High energy and positive e attitude
Posted 2 weeks ago
3.0 - 6.0 years
8 - 12 Lacs
bengaluru
Work from Office
Youll make a difference by: Creation and maintenance of Template company codes within Localization process (=means Country template in SHERPA X). Set up ARAP Fit customizing for new template code. Set SD/MM ORG Settings for new template company code. Update SD org. structure and finalize ARAP FIT customizing. Set GL ORG Setting for new template company code. Customize and adapt SAP templates for local country requirements, ensuring compatibility with local financial, tax, and legal systems. Implement country-specific configuration changes to support localization in modules such as SAP FI/CO, SAP MM, SAP SD, etc. Modify and develop custom code to address local regulatory requirements and business processes. Collaborate with local business teams to understand and document specific requirements for different countries. Work on implementing localization features (e.g., tax regulations, country-specific reports, legal requirements) within SAP, ensuring that the templates meet the local requirements. Research and keep up-to-date with regional laws, tax codes, and localization requirements to ensure SAP solutions comply with evolving regulations. Your success is grounded in: Strong communication skill and interpersonal skills. Experience in SAP S/4 Hana for minimum 3 years. working in a global project with international stakeholders.
Posted 3 weeks ago
3.0 - 6.0 years
4 - 8 Lacs
bengaluru
Work from Office
Youll make an impact by: Key Responsibility Areas (KRAs) include threat assessment and monitoring of key project locations in India & other countries with special emphasis on high-risk regions, detailed threat assessment reports, creation of ad-hoc travel advisories and monitoring compliance of advisories. To be able to assist Project Management teams during bidding stage and execution phase of projects which includes suggesting right systems to be embedded in project cost calculations, detailed reporting, outlining security and geopolitical risk factors in multiple project areas. Assisting in Governance topics. Risk Intelligence with experience working on various avenues in corporate security, geopolitics, physical security concepts and close protection. Daily/Monthly reporting. Youll win us over by: Graduate/Post graduate degree preferably in a social science/international relations background but also open to other backgrounds with an interest/experience in corporate security, intelligence analysis and risk management. Good English communication skills - speaking & writing. Desk research skills in geopolitical & international relations. Excel/data visualization skills or an interest in the same are desirable. Good knowledge on MS Office tools, Outlook. Interest or knowledge of Power BI and other data visualization tools.
Posted 3 weeks ago
8.0 - 13.0 years
10 - 20 Lacs
hyderabad, chennai, bengaluru
Work from Office
Title: MDM Lead Siebel UCM & EAI Location: Chennai/ Bangalore/ HYD Duration: FTE Minimum Qualification: Overall 9+ years of experience working as Siebel EAI Developer and UCM knowledge. Expertise in creation of new realtime interface using SOAP and REST services and troubleshooting issues in production and lower environment. Candidate must possess at least a Graduate or bachelors degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent. Specific Accountability Should have hands on development experience in Siebel UCM, Siebel EAI , Siebel Configuration & Scripting and Siebel Workflows. Have an excellent understanding of Siebel Application data model and architecture. Understand functional requirement and convert to Siebel design and implement with Siebel technologies including Siebel UCM ,EAI,CSW and PL/SQL. Should be able to build/modify real time interfaces(Webservice/Queue based) as per requirements. Also should be able to troubleshoot integration issues in production/UAT system by analyzing the logs. Should be able to create integration mapping document by discussing with the relevant stake holders and prepare design. Should have strong experience in SOAP and REST API integration both inbound and outbound.Must have thorough knowledge on Siebel EAI OOB workflows and Business services and its capabilities. Should have experience in XML transformation and should worked on transport adapers like HTTP adaper,MQ Series etc.Also should be able to create integration objects , data maps. Preferably to have Master Data Management(Universal Customer Hub) domain experience and Data quality experience . Must have worked on Siebel IP17 or later versions and Web tools. Preferably to have major upgrade experience. Integration of Siebel through data layer with ETL Tools like ODI/Informatica will be an added advantage. Involve in production support activities including troubleshoot and resolve production issues, data quality issues, ticket resolution and BAU monitoring. Interested, Share your reume to Mahadeen@culminantexes.com
Posted 3 weeks ago
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