Senior Associate - HR Operations

Job Description

India - Hyderabad JOB ID: R-213776 LOCATION: India - Hyderabad WORK LOCATION TYPE: On Site DATE POSTED: Apr. 28, 2025 CATEGORY: Human Resources Position Overview: We are seeking a proactive and detail-oriented Senior Associate – HR Operations to join our Human Resources team. This role plays a pivotal part in supporting the end-to-end HR operations lifecycle, managing employee queries, and ensuring seamless HR processes through Workday. The ideal candidate will have hands-on experience with Workday, strong knowledge of HR policies, and demonstrated expertise in managing the employee lifecycle from hire to retire. Key Responsibilities: 1. Workday Management: Administer and maintain HR data in Workday with a high degree of accuracy and confidentiality. Ensure seamless execution of transactions including onboarding, offboarding, transfers, and other employee lifecycle events. Collaborate with internal stakeholders to enhance Workday functionality and troubleshoot system-related issues. 2. Employee Lifecycle (Hire to Retire): Manage the full employee lifecycle including onboarding, confirmation, promotions, transfers, exits, and retirement processes. Coordinate documentation and ensure compliance with company policies and legal requirements. Maintain accurate employee records and ensure timely updates in HR systems. 3. HR Policy & Compliance: Interpret and apply HR policies to ensure consistent and fair HR practices. Stay updated on regulatory changes and ensure company HR policies reflect current legal requirements. Support audits and reporting needs related to HR operations. 4. Employee Query Management: Act as the first point of contact for employee queries related to HR operations, policies, and systems. Provide timely and effective resolution of employee concerns while maintaining high levels of service quality. Escalate complex issues to appropriate HR leadership as needed. Qualifications: Bachelor’s degree in Human Resources, Business Administration, or a related field. 5–8 years of experience in HR operations, preferably in a shared services or corporate setup. Hands-on experience with Workday HCM is a must. Strong understanding of HR policies, employment laws, and compliance frameworks. Excellent communication and interpersonal skills. High attention to detail and ability to manage multiple tasks simultaneously. Proficient in MS Office (Excel, Word, PowerPoint). Preferred Qualifications: Workday certification is a plus. Experience in a global/matrixed organization is desirable. Exposure to HR analytics and reporting tools.