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Senior Associate - Customer Care

Senior Associate - Customer Care

Talent Advisors

1 - 5 years

3 - 6 Lacs

Gurugram

Posted:1 month ago| Platform:

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Skills Required

Telecom Sales Postpaid Router Voice Support Internet Wireless Customer Service Fiber Outbound Upselling Sales CSE Fibre International BPO Broadband Accenture ISP Wireline ATNT Telecommunication Voice Process Inbound Telecom Fixed Line Broadband Services Blended Modem WiFi Voice

Work Mode

Work from Office

Job Type

Full Time

Job Description

To apply, Call/WhatsApp HR Gufran at 8448837992

Key Responsibilities:

Handle customer interactions via calls, emails, or chats related to telecom services.
Resolve service-related issues efficiently and professionally.
Maintain records of customer interactions and follow-ups.
Adhere to quality standards and achieve performance targets.

Requirements:

Graduate with 1-5 years of customer service experience.
Excellent communication skills in English.
Willingness to work in rotational shifts.
Strong problem-solving and interpersonal skills.

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