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2.0 - 7.0 years

13 - 18 Lacs

Bengaluru

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Job Area: Engineering Group, Engineering Group > Hardware Engineering General Summary: QCT's Bangalore Wireless R&D HW team is looking out for experienced Wireless Modem HW model developers to work on Qualcomms best in class chipsets in modem WWAN IPs Roles and Responsibilities You will be contributing to flagship modem core IP development covering 5G(NR) & 4G (LTE) technologies. You will be part of team defining and developing next generation multi-mode 5G modems. You will be working on development and verification of HW models of modem core IP. The models are developed on C++/SystemC platform and used as golden reference for RTL verification and pre Silicon FW development ( virtual prototyping). The candidate must be well versed with C++ and should have good exposure to SystemC and/or System Verilog and/or Matlab. The candidate must have ability to understand HW micro-architecture & its modeling abstraction. Working knowledge of physical layer of wireless technologies like NR,LTE , WLAN, Bluetooth is highly desired. Expertise on digital signal processing and working experience on HW modeling and/or RTL design/ verification of IP are preferred. Candidates with SW/FW background on wireless IP can also apply. Candidates with strong technical knowhow on non-wireless DSP based HW IPs ( with Design / Verification/ Modeling skills) will also be considered. Minimum qualification Bachelors or Masters in Electrical/Electronics/Computers Science from reputed college/university. Minimum Qualifications: Bachelor's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 2+ years of Hardware Engineering or related work experience. OR Master's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 1+ year of Hardware Engineering or related work experience. OR PhD in Computer Science, Electrical/Electronics Engineering, Engineering, or related field.

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2.0 - 7.0 years

14 - 19 Lacs

Chennai

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Job Area: Engineering Group, Engineering Group > Hardware Engineering General Summary: General Summary Join Qualcomms Wireless IP team to design and develop cutting-edge RTL for next-generation cellular and Wi-Fi modem IPs used in mobile, wearable, and IoT platforms. You will work on high-performance, low-power digital designs across the full VLSI development cycle"”from architecture and micro-architecture to RTL implementation and SoC integration. This role offers the opportunity to collaborate with global teams and contribute to market-leading wireless solutions. Key Responsibilities Design and implement RTL for wireless modem IPs and SoC subsystems using Verilog/SystemVerilog. Develop micro-architecture specifications and deliver high-quality, synthesizable RTL. Integrate complex subsystems into SoC environments and support design convergence. Collaborate with system architects, verification, SoC, software, DFT, and physical design teams. Apply low-power design techniques including clock gating, power gating, and multi-voltage domains. Analyze and optimize for performance, area, and power. Ensure protocol compliance and performance of interconnects, buses (AXI, AHB, APB), and bridges. Conduct CDC and lint checks using tools like Spyglass and resolve waivers. Participate in post-silicon debug and bring-up activities. Minimum Qualifications: Bachelor's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 2+ years of Hardware Engineering or related work experience. OR Master's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 1+ year of Hardware Engineering or related work experience. OR PhD in Computer Science, Electrical/Electronics Engineering, Engineering, or related field. Preferred Skills & Experience 2"“15 years of experience in digital front-end ASIC/RTL design. Strong expertise in Verilog/SystemVerilog RTL coding and micro-architecture development. Familiarity with wireless protocols such as IEEE 802.11 (a/b/g/n/ac/ax/be), LTE, or 5G NR is highly desirable. Solid understanding of bus protocols (AXI, AHB, APB) and bridge logic. Experience with wireless modem IPs or similar high-performance digital blocks is a plus. Familiarity with low-power design methodologies and CDC handling. Hands-on experience with tools like Spyglass, 0-in, Design Compiler, PrimeTime, and simulation environments. Exposure to post-silicon debug and SoC integration challenges. Strong documentation and communication skills. Self-motivated with a collaborative mindset and ability to work with minimal supervision. Minimum Qualifications Bachelors or Masters degree in Electronics, VLSI, Communications, or related field. Proven experience in RTL design and SoC development.

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0.0 - 3.0 years

9 - 13 Lacs

Hyderabad

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Job Area: Engineering Group, Engineering Group > Hardware Systems Engineering General Summary: As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital and RF transformation to help create a smarter, connected future for all. As a Qualcomm Hardware Systems Engineer, you will design a complete framework or system that influences the shaping of state-of-the-art mobile, edge, auto, AR/VR, compute, IOT, wearable products. Qualcomm Engineers collaborate with cross-functional teams (e.g., design, software, testing teams, etc.) to identify hardware testing needs and integrate components into products or systems. Minimum Qualifications: Bachelor's degree in Engineering or related field. Successful candidate for this position will join a hardware design team in Hyderabad developing digital platforms and mixed-mode wireless devices utilizing Qualcomm MSMs, RFICs, and power management ASICs for in-house design verification, software/firmware development, and customer reference designs. Candidates should have knowledge on high speed board design concepts, Solid electrical engineering, digital & analog circuit fundamentals, and should have lab skills. knowledge of transmission lines, cross talk, decoupling, low-power supply design, and layout of high performance PWBs is desired. Familiarity with modems, DSPs, microprocessors, memories, LCDs, camera sensors, batteries, and other consumer electronics hardware is desired. Job description: 0 - 3 years of relevant experience. High-speed board design, schematic design, layout reviews, test and integration, and maintaining hardware through the product cycle. Platforms may also incorporate ARM processors, graphics engines, digital audio, USB OTG, Bluetooth, GPS, SPI, I2C, DDR, MIPI, MDDI, and LAN functionality and candidate should have knowledge on these interfaces. Candidate must quickly assimilate onto a specified project, read/write technical specifications/requirements, develop/refine hardware designs, apply integration/lab skills, demonstrate strong problem solving abilities, and work closely with software and RF engineers to actively contribute toward the evolution of a shared platform. Candidate should support bring-up for MSMs and has to run the DVT and MTP performance testing for IPS projects. Additional Extensive knowledge of developing automation scripts based on Python Good working knowledge of EDA tools like HFSS, ADS Must be good at C , C++ programming & Matlab

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1.0 - 3.0 years

4 - 4 Lacs

Gurugram

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Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur/Gurgaon. Please go through the JD and Apply. We shall call back the relevant profiles. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills : Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

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3.0 - 10.0 years

30 - 35 Lacs

Bengaluru

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Join the Wireless Technologies and Ecosystems (WTE) team and be part of a best-in-class team of engineers, working with multi-functional teams to drive innovation and develop products used by millions worldwide. We are looking for a highly reciprocal individual who can excel in a high-paced environment. Be ready to make something extraordinary when you come here. Dynamic, encouraging people and innovative, industry-defining technologies are the norm at Apple. The people who work here have reinvented and defined entire industries with our products and services. The same real passion for innovation also applies to our business practices - strengthening our dedication to leave the world better than we found it. You should join Apple if you want to help deliver the next amazing Apple product. Description Apple s Cellular Software team is seeking talented, highly motivated and disciplined engineers to work across layers on groundbreaking cellular technologies. The position involves identifying and/or developing core cellular technologies that solves everyday problems for customers using iPhone, iPad, Watch and other wireless product lines. We are passionate about keeping our users connected 24/7 wherever they go. This team takes pride in not just coming up with proven software designs but also in disrupting traditional models of the cellular ecosystem. We do whatever it takes to bring user experience to the next level. Our members enjoy the flexibility to work on all aspects of Cellular Protocol software - SIM, NAS, AS and iOS interfaces, to come up with the best possible solution for any given problem. Cellular Power Team is responsible for developing platform power management SW across all the Apple Cellular Modem chips. Team is responsible to verify and enable all the platform as well as RAT power features with the end goal of delivering the best power KPIAre you equally passionate about cellular technologies and have the dream to work on groundbreaking cellular technologies? Then we are looking for you. As part of this team you will impact iPhone user experience worldwide. 3-10 years of experience in wireless product development Experienced in doing low level driver development for cellular modem products Expertise in the area of modem power management system & power flows Strong expertise in design and implementation of modem power management drivers Strong Software Engineering skills including design, programming (using C, C++), scripting (Python preferred, Perl) and debugging Preferred Qualifications Experience in trouble shooting complex race conditions between SW and HW power management flows Hands-on experience in debugging of modem products. Highly motivated and self-directed Excellent debugging skills. Hands-on experience in debugging of modem products. Thrive in a collaborative environment and can clearly communicate while confidently driving multiple projects across many teams. Obsessively passionate and inquisitive, and seek to solve everyday problems in innovative ways. Laser-focused on the smallest details that are meaningful to our customers.

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2.0 - 7.0 years

4 - 5 Lacs

Noida, Gurugram, Delhi / NCR

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Qualifications: Graduate with 18 months of international Networking process experience. Both Side Cab Facility Pay range and compensation Package:The salary range for this position is 4LPA to 5 LPA. Share cv on WhatsApp:- 6367194878

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5.0 - 10.0 years

10 - 20 Lacs

Visakhapatnam, Hyderabad

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Good Day! I hope this message finds you well.We are pleased to share the detailed job description for SDR Team Leader @ AVANTEL LIMITED, Hyderabad. Job Title: SDR Team Leader Company: AVANTEL LIMITED Location: Hyderabad, Telangana, India Experience Required: 5-12+ years (Minimum) About Avantel Limited: AVANTEL LIMITED is a technology-driven public limited company focused on developing innovative wireless communication products and solutions for defense, railways, and telecom sectors. The organization is certified against AS 9100D and ISO 9001:2015 standards for Quality Management System. For more details, visit www.avantel.in. Job Description: Avantel Limited is seeking an experienced and highly motivated Software Defined Radio (SDR) Team Leader to join our dynamic R&D team in Hyderabad. The successful candidate will lead a team of talented SDR developers, driving the design, development, and implementation of cutting-edge wireless communication products and solutions for our critical defense, railways, and telecom clients. Key Responsibilities: Technical Leadership: Provide technical leadership and guidance to a team of SDR developers, ensuring adherence to best practices and high-quality deliverables. Oversee the design, development, and testing of SDR components and systems, from concept to deployment. Architect and implement complex digital signal processing (DSP) algorithms for SDR applications. Drive innovation in SDR technology, exploring new techniques and methodologies to enhance product capabilities. Lead the integration of SDR solutions with other hardware and software components. Team Management & Mentorship: Mentor and coach team members, fostering their technical growth and professional development. Allocate tasks and manage project timelines, ensuring efficient execution and on-time delivery. Conduct code reviews and provide constructive feedback to team members. Collaborate with project managers to define project scope, objectives, and deliverables. Participate in the recruitment and onboarding of new team members. SDR Development Expertise: Lead the implementation of various channel encoding/decoding techniques in digital communication systems. Expertise in designing and implementing advanced Digital Modulation schemes (BPSK/QPSK/8PSK, QAM, etc.). Lead the design, simulation, and implementation of Digital Filters (FIR/IIR) for real-time applications. Extensive hands-on experience with Xilinx Zynq UltraScale/Kria SoM platforms, including application porting and development on PetaLinux. Deep understanding and hands-on experience with FPGA, DSP, and ARM Processor architectures for SDR implementations. Strong knowledge and practical application of SCA (Software Communications Architecture) Standards. Collaboration & Communication: Collaborate effectively with cross-functional teams including hardware engineers, RF engineers, and system architects. Communicate technical concepts and project status clearly to both technical and non-technical stakeholders. Participate in customer discussions and technical presentations as required. Quality Assurance: Ensure compliance with AS 9100D and ISO 9001:2015 Quality Management System standards throughout the SDR development lifecycle. Implement robust testing and validation procedures for SDR solutions. Bachelor's or Master's degree in Electronics and Communication Engineering, Electrical Engineering, Computer Science, or a related field. Minimum 8-12+ years of progressive experience in Software Defined Radio (SDR) development. Proven experience in leading and managing a team of SDR developers. In-depth knowledge and hands-on experience with: Channel encoding/decoding techniques (e.g., Convolutional Codes, Turbo Codes, LDPC). Digital Modulation schemes (BPSK, QPSK, 8PSK, QAM, OFDM). Digital Filter design and simulation (FIR, IIR). Xilinx Zynq UltraScale/Kria SoM, PetaLinux development and application porting. FPGA development (VHDL/Verilog), DSP implementation, and ARM processor programming for SDR. SCA Standards. Proficiency in programming languages such as C, C++, Python, MATLAB, Simulink. Experience with version control systems (e.g., Git). Strong problem-solving abilities and analytical skills. Excellent communication, interpersonal, and leadership skills. Desired Skills (Bonus Points): Experience with RF systems and wireless communication protocols. Familiarity with industry-specific defense or railway communication standards. Experience with Model-Based Design (MBD) tools. Knowledge of network protocols (TCP/IP, UDP). Why Join Avantel? Opportunity to work on cutting-edge technology in critical sectors (defense, railways, telecom). Be part of a company committed to quality and innovation (AS 9100D and ISO 9001:2015 certified). Collaborative and supportive work environment. Challenging and rewarding projects with significant impact. Opportunities for professional growth and development. Please review the attached detailed job description for more information. We look forward to your interest and are happy to discuss any questions you may have. To proceed further in the recruitment process for the SDR Team Leader @ AVANTEL LIMITED, Hyderabad , kindly share your most recent updated resume at your earliest convenience. Please ensure that the resume highlights your relevant experience, skills, and accomplishments related to the role. Thank you and Best regards, Ramakrishna Koganti Senior Manager Talent Acquisition Avantel Limited Ramakrishna.K@avantel.in

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1.0 - 3.0 years

3 - 5 Lacs

Noida

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Responsibilities: Provide international Technical service through voice support. Offer technical support to customers. Demonstrate strong communication skills. Qualifications: Graduate with 18 months of international Networking process experience. Pay range and compensation Package:The salary range for this position is 4LPA to 5 LPA. Job description: Company: Tech Mahindra Position: Sr.Technical Support (Technical support).. Location: Noida Sector 60 (Work from Office) Salary: 4LPA - 5 LPA Perks: Both-side cabs (as per hiring zone) Work Schedule: 5 days working, 2days rotational shifts. Candidates should have excellent communication skills. Should have Good Technical Knowledge on ISP, router, Modem. networking concepts but candidates should be having inbound Calling experience. Required Skills: Excellent communication skills Good technical knowledge on ISP, router, modem, and networking concepts Inbound calling experience Regards Surabhi Jobbasket 7483009703

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0.0 - 5.0 years

3 - 4 Lacs

Noida

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Role & Responsibilities Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service. Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting. Walks customers through common phone hardware and software configurations to maximize service functionality. Provides solutions and resolution resources for customer repair problems. Interfaces with customers over the phone providing status updates and ensuring service has been restored. Escalates appropriate technical issues to upper-level technical support when needed. Preferred Candidate Profile Excellent communication skills Need to have basic worked of ISP, Internet & Wi-Fi Related, Router & Modem Connectivity Issues Should be comfortable working in 24*7 Working Environment Graduation is mandatory(B.Tech, BCA, MCA can apply) Freshers are eligible to apply. Rotational shifts & Rotational week offs. Perks and Benefits Medicare Facilities. Salary up to 3.2 LPA - 4.99 LPA Both side cab facilities. Medical Insurance Life Insurance

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0.0 - 5.0 years

1 - 2 Lacs

Noida, Greater Noida, Delhi / NCR

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iEnergizer We are hiring for Technical Support Executive profile for our Domestic Process, where your job will require interacting with customers over the Call and provide the tech support to the customers. Join the group for more job updates: https://chat.whatsapp.com/LiPByQ2wSKODYYC3jMQg7C : 1. Resolve customer complaints via Call. 2. Responding promptly to customer inquiries. 3. Ensure customer satisfaction and provide professional support. : 1. Should be well versed with networking concepts 2. Strong Handhold over the basic Computes concepts and have decent understanding. : 1. Decent command on spoken English with fluency 2. Flexible with 24*7 Environment 3. Graduate ( B.Tech , B.Sc , BCA, MCA, M.Sc , or B.E) with strong tech knowledge can apply 4. 6 Days Working 5. Immediate joiners preferred Salary: 23,500 CTC What to Bring: 1) Hard copy of your CV 2) Aadhaar card ( ) Shift Details: For Female Candidates: Day Shift For Male Candidates: Rotational Shift : Timings: 10AM - 5PM (Monday to Saturday) Location: iEnergizer , A37 Block A, Sector 60, Noida (Gate Number 2) (Nearest Metro Station - Sector 59) Important: Write " " on top of your CV with pen and meet in H2 cabin for the interview. This is a Work-from-Office role. Regards, HR Tripti Garima Contact on - 8448457237/ tripti.garima@ienergizer.com

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1.0 - 3.0 years

10 - 11 Lacs

Hyderabad

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Education: B.E/ B.Tech in Electronics & Communication Tessolve Semiconductors a venture of He ro Electronix, part of $5B Hero Group companies a Design and Test Engineering Service Company providing End to End Solutions from Product Engineering, Software, Hardware, Wireless, Automotive and Embedded Solutions. Currently we are 2300+ employees worldwide. We are Global Multi- National Company having Engineering and Sales presences in India, Malaysia, Singapore, USA, UK, Europe, and China. Tessolve has strategic and sustainable growth plan to ensure the business stability to our valued customers and to protect the career of our employees even under disturbed Business situations. Areas of Responsibility : Engineer will work on MST test project which is responsible for maintaining sanctity of MST sanity test content across all areas and pool stations stability. Design, develop, and execute test plans and test cases. Identify , document, and track bugs and issues. Collaborate with the development team to understand requirements and resolve issues. Perform regression testing to ensure that new features do not negatively impact existing functionality. Technical Skillset Requ ired: Work experience on Modem technologies (5G and LTE) and testing. Good understanding and work experience of testing concepts like sanity, regression, functional and stress testing. Knowledge of programming languages such as Java, Python, or C .

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0.0 - 5.0 years

1 - 2 Lacs

Noida

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iEnergizer is Hiring Walk-In Interview! Position: Technical Support Executive (Technical Process) Location: Noida (Sector 60) CTC: 23,500/month Qualification: B.Tech / BCA (Tech Graduated) Role: Provide technical support to customers via phone Training: Paid training will be provided Eligibility Criteria: Strong English communication skills Basic understanding of technical concepts Willingness to work in a voice-based process Nearest Metro Station: Sector 59 (Blue Line) To Apply or Confirm Your Attendance: WhatsApp HR Shweta at 8130317502

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1.0 - 6.0 years

2 - 5 Lacs

Chennai

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Hi Mukesh, Please find the Job Description and company profile below Please be available for a technical discussion today. Will confirm the timings shortly. Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the worlds top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes. Designation : Engineer Job Location : Chennai Shift :Night shift Job Responsibilities: Candidate would be responsible for handling customer calls and troubleshooting technical issues related to Devices. Ensure resolution provided in the first interaction with the customer Acquiring knowledge about the newly released products and recent updates. Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service Position and sell Premium support contracts to customers based on their support entitlement. Technical skills: Self-Motivated & Ability to Work Under Pressure Should have good comprehensibility and understandability of what customers want Should have critical thought process and decision-making capability with focus on accuracy Handling Internet Troubleshooting Issues relevant to Computers, Application, Basic Networking, LAN, WAN Technologies Customer centricity and eagerness to drive himself/herself for upgradation in knowledge. Ability to sell/Upsell Soft Skills: Should possess good English verbal skills Excellent logical reasoning Computer Proficiency: Basics understanding of Hardware and Software, Computer fundamentals, Internet and Networking fundamentals Diversity, Equality & Inclusion: Movate is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Please note that we are a purely merit-based employer and have not authorized any agency or individual to collect money or request a security deposit to receive a job offer at CSS Corp We don't send job offers from email services like Gmail, Rediff mail, Yahoo mail, Hotmail, etc. We never request for fees for any purpose during or after the hiring process

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1.0 - 6.0 years

2 - 5 Lacs

Noida, Gurugram, Delhi / NCR

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Hiring For Technical Voice Process Related to (Internet Service Provide) ISP. Location: Noida Salary up to 38k in hand + Incentives up to 20k Both Side Cabs 24/7 Shifts If Interested call or WhatsApp Ruchi@8375848971 Required Candidate profile Candidate must have atleast 6 months of experience in ISP to apply. Good Communication skills needed.

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3.0 - 5.0 years

4 - 8 Lacs

Hyderabad

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Company : Silcosys Solutions Pvt. Ltd. Experience: 3 -5 Years Location : Hyderabad Notice Period : 0- 15 Days Job Description: We are looking for an experienced Software Developer with 3-5 years of expertise in C++ or Core Java and 2-3 years of experience in Android Telephony, RIL, or Modem. The role requires a strong background in object-oriented design, embedded systems, and Linux OS skills. The candidate will be responsible for designing, implementing, and debugging telephony-related software solutions in an embedded environment. Key Responsibilities: 1. Develop and optimize telephony-related software using C++ or Core Java. 2. Work on Android Telephony, RIL, or Modem modules. 3. Implement object-oriented design principles in software development. 4. Debug and troubleshoot telephony and modem-related issues. 5. Collaborate with cross-functional teams to integrate software solutions. Requirements: 1. 3-5 years of experience in C++ or Core Java programming. 2. 2-3 years of experience in Android Telephony, RIL, or Modem. 3. Strong understanding of Object-Oriented Design and implementation. 4. Good experience in Linux/Embedded environments. 5. Strong analytical and debugging skills. 6. Experience in telecommunication systems is a plus. Share your resumes at

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0.0 - 5.0 years

3 - 3 Lacs

Noida

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TELUS Digital is Hiring Freshers and Experienced candidates for Technical Support Executive (Voice/Non Voice) Role & Responsibilities Works with customers on call or Chat (Back office) to identify service-related needs and offers the most appropriate solutions while providing world-class customer service. Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting. Walks customers through common phone hardware and software configurations to maximize service functionality. Provides solutions and resolution resources for customer repair problems. Interfaces with customers over the phone providing status updates and ensuring service has been restored. Schedules a technician dispatch for on-site service calls when necessary. Escalates appropriate technical issues to upper-level technical support when needed. Preferred Candidate Profile Need minimum 1 yr of experience in internet troubleshooting in BPO Industry. Ability to multitask in a Microsoft Windows environment and utilize multiple programs for troubleshooting Have worked on ISP, Internet & Wi-Fi Related, Router & Modem Connectivity Issues Educational Qualification :Any Graduate, Post Graduate can apply Freshers with Graduation can apply for voice role Freshers graduating in 2025 are eligible to apply Excellent communication in English. Comfortable working with 24*7 Environment Job Location - Sector 135 Noida (Work from Office) Perks and Benefits Salary: 3.2 LPA - 3.75 LPA Both side cab facilities (Upto 35 kms from office location) Medical Insurance Life Insurance Interview Process HR Round Online Assessment Operations Round

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0.0 - 3.0 years

4 - 6 Lacs

Chennai

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Job Title: People Hub Coordinator Location: Chennai Shift Hours: 2PM - 11 PM About Toast: Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy. Join us in building our Global People Shared Services team (PeopleHub). We are looking for an enthusiastic individual interested in learning about People Operations and Human Resources, with a passion for customer experience. Reporting to the People Hub (Shared Services) Manager in India, you will provide foundational support for employee requests, HR systems, and critical people processes. This role offers a fantastic opportunity for someone eager to learn, develop operational skills, and contribute to an exceptional employee experience at Toast. Key Responsibilities: Support accurate data entry in HR systems (like Workday and Greenhouse). Maintain clean and consistent employee records through regular checks and updates. Assist with employee lifecycle activities such as onboarding, offboarding, and internal changes. Monitor and manage employee inquiries via the ticketing system, ensuring timely resolution or escalation when required. Collaborate with teams such as Benefits to address employee questions and support program implementation. Keep internal documentation up to date, ensuring clarity and consistency. Contribute to ad hoc projects aimed at improving operations or introducing new programs. Work in a data-sensitive environment, upholding data privacy and maintaining confidentiality as per company policies. Qualifications: Willingness to learn and grow in HR or People Operations. Strong attention to detail and commitment to accuracy. Proficiency in basic computer operations and using Google Workspace. Effective communication skills, with the ability to clearly interact with employees. Excellent time management and organizational abilities. Positive attitude and a collaborative, team-oriented approach. Comfort with following processes and seeking guidance when needed. Preferred Skills: Experience in HR Shared Services, customer service, or administrative support. Familiarity with tools such as Workday, Greenhouse, ServiceNow, or ticketing systems. Interest in areas such as benefits, onboarding, or HR systems. If you are passionate about contributing to an innovative, people-centric environment and are eager to learn, we encourage you to apply!

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1.0 - 5.0 years

13 - 17 Lacs

Bengaluru

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Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Software Engineer, you will design, develop, create, modify, and validate embedded and cloud edge software, applications, and/or specialized utility programs that launch cutting-edge, world class products that meet and exceed customer needs. Qualcomm Software Engineers collaborate with systems, hardware, architecture, test engineers, and other teams to design system-level software solutions and obtain information on performance requirements and interfaces. Minimum Qualifications: "¢ Bachelor's degree in Engineering, Information Systems, Computer Science, or related field. Power/Thermal Software products team at Qualcomm to achieve industry leading Power/Thermal/Limit SW management solution on Qualcomm Mobile, Automotive, Compute, IoT and AR/VR chipsets. In this position, the candidate will be working with cross-functional teams to identify Power optimizations/Perf tuning, thermal/limits HW tuning/characterization/risks assessment and provide optimized solutions with proper Mitigation. The candidate will need to perform system level analysis of Power/thermal use cases, expected to collaborate with Architecture, HW design, Performance, Power/Thermal Systems and various software teams to work towards optimal system level Power/thermal SW solution. In addition, the candidate will need to develop tools and methodologies for competitive analysis to learn about competitors strengths and weaknesses, and come up with thermal mitigations schemes that are best in the industry. Additional About The Role Additional About The Role Systems/HW background with a good understanding of microprocessor architecture and common SoC hardware blocks (Interconnects, Display, Graphics etc.) Operating systems concepts - scheduling, memory management, process management, interrupt handling and device drivers Using debug tools like JTAG debugger, oscilloscopes, logic analyzers. Knowledge on power or Power/thermal management SW development. In-depth knowledge in the areas of Embedded Systems, Microcontrollers, SoC Power, Modem, Multimedia, and Wireless communications, System level debugging and analysis for SoC power optimizations.

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1 - 6 years

3 - 5 Lacs

Chennai

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Hi, Please find the Job Description and company profile below Please be available for a technical discussion today. Will confirm the timings shortly. Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the worlds top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes. Designation : Engineer - (Networking End user Support) Job Location : Chennai Shift :Night shift Job Responsibilities: Candidate would be responsible for handling customer calls and troubleshooting technical issues. Ensure resolution provided in the first interaction with the customer Acquiring knowledge about the newly released products and recent updates. Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service Position and sell Premium support contracts to customers based on their support entitlement. Technical skills: Self-Motivated & Ability to Work Under Pressure Should have good comprehensibility and understandability of what customers want Should have critical thought process and decision-making capability with focus on accuracy Handling Internet Troubleshooting Issues relevant to Computers, Application, Basic Networking, LAN, WAN Technologies Customer centricity and eagerness to drive himself/herself for upgradation in knowledge. Ability to sell/Upsell Soft Skills: Should possess good English verbal skills Excellent logical reasoning Computer Proficiency: Basics understanding of Hardware and Software, Computer fundamentals, Internet and Networking fundamentals Diversity, Equality & Inclusion: Movate is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Please note that we are a purely merit-based employer and have not authorized any agency or individual to collect money or request a security deposit to receive a job offer at CSS Corp We don't send job offers from email services like Gmail, Rediff mail, Yahoo mail, Hotmail, etc. We never request for fees for any purpose during or after the hiring process

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1 - 5 years

3 - 5 Lacs

Noida

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Job Summary: We are seeking a knowledgeable and customer-oriented Telecom Product Customer Service Specialist to join our team. The ideal candidate will have a strong understanding of LAN, VPN, Networking, Modem, and other telecom products. This role involves providing exceptional customer support, troubleshooting technical issues, and ensuring customer satisfaction through effective communication and problem-solving skills. Key Responsibilities: Customer Support: Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Provide detailed information about telecom products and services. Assist customers with setup, configuration, and troubleshooting of LAN, VPN, Networking, and Modem issues. Educate customers on the use of telecom products to enhance their experience. Technical Troubleshooting: Diagnose and resolve technical issues related to telecom products. Guide customers through step-by-step solutions. Escalate complex issues to higher-level technical support when necessary. Product Knowledge: Maintain up-to-date knowledge of telecom products, services, and industry trends. Participate in ongoing training and development programs. Customer Relationship Management: Build and maintain strong relationships with customers. Record and manage customer interactions and transactions in the CRM system. Follow up with customers to ensure their issues are resolved and they are satisfied with the service. Team Collaboration: Work closely with other customer service specialists and technical support teams. Share insights and feedback to improve customer service processes and product offerings. Qualifications: Education: Graduates and Undergraduate can apply. Experience: Minimum of 1 years of customer service experience in the telecom industry. Proven experience with LAN, VPN, Networking, Modem, and other telecom products. Skills: Strong technical troubleshooting skills. Excellent verbal and written communication skills. Ability to explain technical concepts to non-technical customers. Proficiency with CRM software and customer service tools. Strong problem-solving abilities and attention to detail. Ability to work independently and as part of a team. Working Conditions: Full-time position with regular office hours. May require occasional evening or weekend shifts. Ability to work in a fast-paced environment. Benefits: Competitive salary and performance-based incentives. Health Insurance. Paid time off and holidays. Professional development opportunities.

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0 - 2 years

0 - 3 Lacs

Navi Mumbai, Delhi NCR, Bengaluru

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Conduct pre-launch and field testing for mobile devices, including smartphones, FWA (Fixed Wireless Access) routers, and IoT devices,Perform stationery and mobility tests for 5G/4G LTE/VoLTE/VoWiFi/5G across different network conditions.

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1 - 6 years

3 - 5 Lacs

Delhi NCR, Delhi, Noida

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Hiring for International Telecom Customer care Process Voice Process Noida Both Side Cabs 24/7 Shifts If interested call Roger 8882563423 Required Candidate profile Candidate must have atleast 6 months of International Telecom Process Experience to apply. Candidate must have experience in ISP, Router and Modem support.

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1 - 6 years

3 - 5 Lacs

Ghaziabad, Delhi NCR, Noida

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Hiring for Technical Voice Process Location: Noida sec 135 Salary up to 5LPA + Incentives Both side cabs 24/7 shifts If interested call Roger 8882563423 Shreya 8595050095 Required Candidate profile Candidate must have atleast 6 months of work experience in international Tech Support related to ISP, ROUTER & MODEM TROUBLESHOOTING.

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1 - 6 years

3 - 5 Lacs

Delhi NCR, Gurgaon, Noida

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Hiring For Customer Service Voice Process Location: Noida & Gurgaon 24/7 Shifts Both side Cabs Virtual Interviews If Interested Call Roger 8882563423 Required Candidate profile Candidate must have good communication skills to apply. Candidate must have at least 6 months of International Bpo Voice Exp. to apply.

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3 - 8 years

7 - 15 Lacs

Gurgaon

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Participate in a sophisticated team in building a 5G/4G products. Play a significant role in architect, design, and develop 5G products. Support RAN integrations, verification and troubleshooting In-depth knowledge on mobile networks, especially on 3GPP LTE and NR standards in RAN and the interface between Device, radio network and core network. Contribute in technical proposals, pre-sales estimations and preparing statement of work. some body who is working at MODEM

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