2 - 7 years
6 - 8 Lacs
Posted:1 hour ago|
Platform:
Work from Office
Full Time
• Excellent verbal, written, and listening communication skills.
• Experience using email, chat, and voice channels for client communication. • Highly motivated, goal-oriented, and proactive mindset. • Ability to identify opportunities, analyze issues, and recommend effective solutions. • Strong attention to detail with excellent follow-up skills. • Ability to multitask, manage deadlines, and work effectively under pressure. • Comfortable engaging with clients via phone, chat, and email. • Creative decision-making skills with the ability to work independently.
Contact new and existing clients (advertisers or agencies) via calls, chats, and emails to identify sales opportunities.
• Understand client business goals and recommend the most suitable digital advertising solutions. • Drive optimal product adoption to enhance overall client experience and satisfaction. • Manage and grow a portfolio of small and medium business (SMB) clients, when applicable. • Provide pre-sales and post-sales support within the defined scope of products and services. • Develop in-depth expertise in digital advertising solutions and platforms. • Identify trends, analyze performance data, and proactively resolve client challenges. • Share valuable product insights and feedback based on advertiser interactions and usage experience. • Create and showcase success stories of clients who achieve business growth using digital solutions. • Utilize internal tools effectively to communicate with clients and drive their business success.
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