Senior Analyst - Travel and Transport

What You’ll Do

• Oversee day-to-day operations of employee ground transport including office commute, intercity travel, and event-specific transportation.
• Liaise with transport vendors for cab services, bus operators, and car rental agencies to ensure smooth service delivery.
• Develop and maintain rosters for shuttle services or employee pickup/drop-off schedules.
• Manage real-time tracking systems (if applicable) and ensure adherence to safety and punctuality standards.
• Ensure all vehicles used for employee transport are compliant with legal and safety regulations.
  

• Coordinate the requisition and allocation of rental cars for official use.
• Negotiate rental contracts and manage vendor relationships to ensure service quality and cost efficiency.
• Track usage, fuel consumption, and maintenance schedules for rented vehicles.
• Implement systems for vehicle booking and usage monitoring.
  

• Evaluate, onboard, and manage contracts with multiple vendors for air, ground, and car rental services.
• Ensure compliance with Service Level Agreements (SLAs), maintain performance dashboards, and lead quarterly business reviews (QBRs).
• Handle vendor billing, invoice verification, and coordination with finance for timely payments.
  

• Prepare monthly MIS reports detailing travel and transport costs, vendor performance, and usage analytics.
• Identify areas for cost reduction and implement best practices.
• Assist in preparing annual budgets for travel and transport expenses.
  

Qualifications

• Graduate in Business Administration, Travel & Tourism, Logistics, or related field.
• 15-18 years of experience in corporate travel and ground transport management.
  

Skills

• Experience working with travel management systems (e.g., SAP Concur, Travelport, Amadeus, etc.) will be an added advantage.
  

• Strong organizational and multitasking skills.
• Excellent negotiation and vendor management abilities.
• Good understanding of travel compliance, visa processes, and insurance.
• Proficiency in MS Office (especially Excel) and travel/transport management software.
• Effective communication and interpersonal skills.
• Ability to handle high-pressure situations and emergency response coordination.
• Strong analytical skills and cost-conscious mindset.
  

• Requires extensive travel between sites.
• Should be available after working hours in case of travel or transport emergencies.
• Flexibility in work timings depending on business travel schedules.