Senior Admission Counselor — NMIMS Online Programs

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About Eduplor

Eduplor.in is an education enablement platform focused on helping working professionals and students access high-quality online degree programs. We partner with leading universities like NMIMS to drive enrollments and guide learners through their educational journey.

Role Summary

As a Senior Admission Counselor for NMIMS, you will be responsible for converting leads into enrollments for NMIMS’s online MBA and BBA programs. You will engage with prospective students over phone, email, and digital channels; understand their needs; and counsel them – with the goal of guiding them to select NMIMS’s offerings. You’ll also be involved in pipeline management, reporting, coordination with university teams, and continuous improvement of the counseling process.

This is a mid-level role (2–3 years of experience required), demanding strong sales acumen, consultative counseling skills, and result orientation.

Key Responsibilities

• Engage prospective students via inbound/outbound calls, WhatsApp, emails, and other channels to counsel them on NMIMS online MBA / BBA programs
• Qualify leads based on eligibility, need, timeline, and readiness
• Fully explain program structure, curriculum, faculty, fee structure, admission process, placement support, ROI, etc.
• Address objections, provide clarity, and build trust
• Maintain regular follow-ups and manage lead nurturing until conversion
• Achieve monthly / quarterly enrollment / revenue targets
• Use and update CRM rigorously (lead status, notes, follow-ups, disposition)
• Generate reports and dashboards to track performance, conversion rates, drop-offs, etc.
• Collaborate with marketing to refine lead generation and messaging
• Liaise with NMIMS’s admissions / academic / operations team for documentation, approvals, queries, and escalations
• Suggest process improvements to enhance conversion rates and student experience
• Mentor junior counselors (if applicable)

Requirements

• Experience:

  2–3 years in Admissions Counselling / EdTech / Inside Sales / Education Consulting.

• Education:

  Graduate in any discipline (MBA preferred).
• Excellent verbal and written communication skills.
• Strong persuasion and negotiation abilities.
• Target-oriented with a consultative counselling approach.
• Proficient in using CRM tools and Microsoft Office.
• Ability to manage time effectively and multitask.

Preferred / Desirable

• Prior experience with NMIMS or other online degree programs
• Understanding of management education landscape in India
• Exposure to digital marketing funnels, lead generation, and data-driven sales

KPIs / Metrics of Success

• Lead-to-enrollment conversion rate
• Monthly / quarterly enrollment count
• Average sales cycle length
• Drop-off / attrition rate from lead to enrollment
• CRM hygiene / data accuracy
• Revenue contribution
• Feedback / satisfaction ratings from admitted students

• Competitive base salary + performance-based incentives / commission
• Career growth to team lead / operations / marketing roles
• Training, upskilling, and exposure to senior leadership
• Health benefits, leave policy, and other standard perks
• Recognition and rewards for high performance

How to Apply

hr@eduplor.in

Shortlisted candidates will be contacted for a telephonic interview.