Senior Administrator

As an Administrative Support Specialist at Lloyd's Register in Chennai, India, you will be responsible for providing high-level administrative support within the M&O Systems Support team. You will have autonomy over your workload to meet business needs and undertake a wide range of complex administrative activities while resolving complex queries efficiently. **Key Responsibilities:** - Provide first-line administrative and technical support for internal systems, promptly resolving issues for both internal and external clients. Troubleshoot and escalate incidents as necessary. - Oversee account management processes for internal and external clients across multiple systems, ensuring accurate data management and timely resolution of account-related queries. - Manage contract creation processes for an internal system promptly. Troubleshoot and escalate technical issues as needed. - Maintain shared team mailboxes, ensuring professional and timely responses to all incoming queries and appropriate escalation of unresolved issues. - Utilize internal ticketing systems to log, manage, and resolve tickets related to account management and system issues. Escalate complex matters when required. - Undertake any additional duties as requested by the Team Leader/Senior Business Support Specialist. - Ensure all activities align with internal procedures, contractual requirements, cost structures, and budget constraints. **Qualifications Required:** - Bachelor's degree in business administration, Management, Commerce, or a related field. - Minimum of five years of experience in providing administrative and technical support in a business environment. - Experience in the Maritime industry is desirable. - Proficiency in MS Office applications. - Strong organizational skills with the ability to manage and prioritize multiple tasks. - Excellent problem-solving abilities and an analytical approach to issue resolution. - Ability to work independently and collaboratively in a fast-paced environment. - Knowledge of systems used within the organization such as ServiceNow, Salesforce, etc., is advantageous. In addition to the above responsibilities and qualifications, Lloyd's Register is a leading international technical professional service provider in the maritime and offshore industry. The organization is dedicated to promoting safety and education, shaping the industry's future through innovative technology, and delivering solutions to customers daily. If you are someone who is accountable, self-motivated, proactive, and adept at problem-solving, Lloyd's Register offers you the opportunity to be part of a diverse and inclusive environment where your growth and development are supported. Embrace the culture of caring, sharing, and doing the right thing at Lloyd's Register as you work towards a safer, sustainable future in the maritime industry.,