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4 Mailbox Management Jobs

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8.0 - 12.0 years

0 Lacs

karnataka

On-site

As an Oracle Service Cloud Developer with 8-10 years of experience, you will be responsible for the implementation, customization, and support of Oracle Service Cloud (OSvC). Your role will involve developing custom scripts, processes, workflows, business rules, and integrations with OSvC, utilizing REST APIs for integration with external systems, managing email configurations and mailbox management in OSvC, and working on OSvC BUI as well as Agent Desktop. You will also be expected to maintain and customize OSvC Customer Portal using JavaScript, HTML, and CSS, troubleshoot and resolve complex technical issues, collaborate effectively with cross-functional teams, and utilize Oracle Service Cloud modules such as Knowledge Advanced, Guided Assist, and case routing. The mandatory skills required for this role include extensive experience with Oracle Service Cloud implementation, customization, and support, strong proficiency in PHP, .NET, and JavaScript, good hands-on experience with OSvC BUI and Agent Desktop, expertise in REST API integration, experience in email configuration and mailbox management within OSvC, familiarity with JavaScript, HTML, and CSS for OSvC Customer Portal, strong problem-solving skills, familiarity with Oracle Service Cloud modules such as Knowledge Advanced, Guided Assist, and case routing, and strong communication skills. Desired or secondary skills that are preferred for this role include certifications in Oracle Service Cloud or related technologies, experience with additional Oracle Service Cloud modules or integrations, and knowledge of Agile development methodologies. This is a contractual/temporary position with a contract length of 6 months. The work location is in person. Your total experience should be 8 years, with 8 years of experience specifically in Oracle Service Cloud.,

Posted 4 weeks ago

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2.0 - 4.0 years

4 - 6 Lacs

Mumbai

Work from Office

Reporting Structure Reports to Manager Key Roles/Responsibilities End-to-end case management, including case receipt, facilitation of case follow-up, case download from regulatory authority websites, database entry, peer review and submission to applicable regulatory authorities within stipulated timelines. Mailbox management and tracking of incoming Individual case safety reports (ICSRs). Reconciliation of ICSRs. Enter and/ or submit cases to applicable regulatory authority safety databases. Perform and monitor literature for company molecules. Maintain and update safety logs and safety files. Prepare and share compliance data with QPPV. Provide data for compliance representation/monthly information system. Assist in responding to queries and requests related to safety of products and Pharmacovigilance system from regulatory authorities. Prepare for internal or external audits and inspections. Coordination with different stakeholders for data request etc. for fulfilment of Pharmacovigilance responsibilities. Essential Qualification Bachelors/ Masters degree in Pharmacy Competencies Good communication and interpersonal skills, both written and verbal Ability to manage multiple concurrent tasks Proven ability to meet strict deadlines Ability to work independently and in a team environment Competent in use of desktop applications: Microsoft word, excel and PowerPoint

Posted 3 months ago

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5.0 - 10.0 years

6 - 8 Lacs

gurugram

Work from Office

Protecting Client Restaurant's Bottom Line through resolving disputes efficiently Automate dispute process for orders from platforms like Uber Eats, DoorDash Real-Time Monitoring Recover Lost Revenue Flag Suspicious Customers Financial reconciliation Required Candidate profile Excellent oral & written comm skills Exp. in Retail/Restaurant industry Comprehensive exp. with various restaurant aggregator platforms, POS Understanding of shared services/ COE operating models

Posted Date not available

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2.0 - 5.0 years

5 - 11 Lacs

bengaluru

Hybrid

Global Immigration Engagement Management Associate Consultant will support global immigration client engagement with a wide range of activities: - Work on global co-ordination activities Initiations, Mailbox Management, Reports to ensure that deadlines are met. - Work on client mailbox management and take forward emails/tasks - Work on weekly and monthly client reports for data accuracy and completeness - Follow up with member firms in a timely manner to ensure adherence to agreed SLA - Performing data cleansing exercises in Immigration tools - Accurately capture data in internal trackers - Take forward client requests and connect with assistant manager in your team in order to retrieve the information required and take necessary actions - Ensure up-to-date records of applicants' status and information in the immigration tracking system - Recognize and raise potential matters of risk for the client or the firm to Assistant Manager or Manager for review and resolution in a timely manner - Assist in the preparation of process documents - Work ad-hoc projects as required This role will also have the chance to contribute to the continuous development of our global processes and technology to support the consistency of high levels of service delivery across our client engagements globally. This is an exciting opportunity with scope for progression for the right individual. The successful candidate should have a deep understanding of immigration matters, strong communication skills, credibility, and the ability to drive success within the KPMG network. Responsibilities: Ensure High Quality of Process Delivery: - Demonstrate the awareness of KPMG's risk management policies and procedures and support engagement administration - Work with attention to detail to deliver results to agreed standards - Make optimal use of financial resources. - Prioritize and deals with daily tasks to make most productive use of time - Keep others updated on the status of tasks - Proactively taking more task once completed - Be task orientated and proven ability to produce quality work on a regular basis, to a consistently high standard - Ask for support and escalate upward when appropriate - Contribute to and abide by team decisions - Strong attention to detail even when dealing with routine tasks - Take accountability for making sound and timely decisions within scope of responsibilities - Take a thorough approach to analyze information and making decisions, knowing what commitments are being entered. Risk Management: - Ability to recognize and raise potential matters of risk for the client and/or the firm to Line Manager for review and resolution in a timely manner. - Good awareness of firm's policies and ability to raise concerns to a more senior member of the team for resolution. Billing and Client Engagement Management: - Ensure all time bookings are accurate and timely and achieve chargeable hours target. Technology: - Working on data cleansing exercise in immigration tools (if relevant as part of client transition) - Work on expiry report and share with the AM when report is final and complete - Work on WIP report and share with the AM when report is final and error free Qualifications: - Candidate must have 1-4 years of experience in immigration, global co-ordination management or relevant experience with a recognized immigration service provider - Undergraduate University degree preferred - Good knowledge of immigration processes - Global co-ordination management - Working experience within an Immigration setting - Strong attention to detail - Ability to work in a fast-paced environment, demonstrating a high level of integrity and accuracy - Project Management: Basic level of organization and prioritization skills including ability to project manage multiple GI clients and work under pressure. - Strong professionalism and overall confidence - Highly efficient with technology/tools - Process oriented - Ability to collaborate with diverse teams - Proficient communicator in written and spoken English (other languages advantageous but not required) - Ability to build relationships/ trust both with the internal teams and clients - Experience and ability to work with confidential material - Proficiency in MS Office tools

Posted Date not available

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