Senior Administrator

As a member of the M&O Systems Support team at Lloyds Register in Chennai, India, you will play a crucial role in providing high-level administrative support autonomously to meet business needs. Your responsibilities will include handling a variety of complex administrative tasks and resolving intricate queries efficiently. You will have the opportunity to work for an organization that values purpose, is driven by strong values, and prioritizes the professional and personal development of its employees through a range of people development programs. This position is a Fixed-term contract for 1 year. In this role, your duties will involve offering first-line administrative and technical support for internal systems, promptly resolving issues for both internal and external clients. You will be responsible for troubleshooting and escalating incidents as needed, overseeing account management processes, and ensuring accurate data management for multiple systems. Additionally, you will manage contract creation processes, maintain shared team mailboxes, and utilize internal ticketing systems to log, manage, and resolve tickets related to account management and system issues. To be successful in this position, you should hold a Bachelor's degree in business administration, Management, Commerce, or a related field, along with a minimum of five years of experience in providing administrative and technical support in a business environment. Previous experience in the Maritime industry is desirable. Proficiency in MS Office, strong organizational skills, problem-solving abilities, and the capacity to work independently or as part of a team in a fast-paced environment are essential. Knowledge of systems such as ServiceNow and Salesforce is advantageous. As an ideal candidate, you are someone who takes accountability for delivering customer needs, can self-manage and prioritize tasks effectively, excels at problem-solving and decision-making, is flexible, proactive, and communicates effectively in a structured manner. You are also open to learning opportunities, comfortable stepping out of your comfort zone, and exhibit a team spirit, particularly in a multicultural environment. Join us at Lloyds Register, a leading international technical professional service provider in the marine and offshore industry, committed to engineering a safer world through safety promotion and education. Be part of a diverse and inclusive workplace that values equality of opportunity and fair treatment for all applicants. If you share our goal of contributing to a safer, sustainable, thriving ocean economy, we encourage you to apply and be part of our inclusive culture where differences are celebrated and embraced.,