Senior Academic Counselor

Role Overview

We are seeking a results-driven Senior Academic Counsellor to strengthen our Online Degree Vertical. This role is pivotal in guiding prospective learners, driving conversions, and supporting students through their academic journey—from initial enquiry to successful enrollment and beyond. You will leverage strong counselling skills, industry knowledge, and a target-oriented mindset to maximize student engagement and admissions performance.

Key Responsibilities

Student Guidance & Conversion (Primary Focus)

• Conduct counselling sessions with prospective learners to understand goals, eligibility, career aspirations, and budget.
• Recommend the most suitable online degree programs (e.g., BBA, BCA, BA, B.Com, MBA, MCA, M.Com, etc.) based on individual profiles.
• Present program structure, curriculum, fees, eligibility, and admissions process clearly and confidently.
• Handle inbound and outbound leads, manage follow-ups, and ensure high conversion rates.

Enrollment Support & Documentation

• Assist candidates with application submission, documentation, and onboarding processes.
• Track and report student progress through the admissions funnel using CRM systems.
• Provide updates to students and escalate issues for swift resolution.

Performance & Target Achievement

• Meet weekly and monthly conversion and enrollment targets.
• Analyze counselling metrics and continuously improve counselling approaches.
• Collaborate with marketing, operations, and academic teams to enhance lead quality and conversion strategies.

Continuous Improvement

• Participate in training sessions, performance reviews, and feedback evaluations.
• Stay updated on online degree offerings, industry trends, and partner university requirements.

Required Qualifications & Skills

• Experience: 2–3+ years in academic counselling, admissions counselling, or student advising with a strong track record of conversions (preferably in EdTech or online degree verticals).LinkedIn
• Communication: Exceptional verbal and written communication skills.
• Result-Driven: Proven ability to achieve targets and perform in a target-oriented environment.
• Sales-Oriented Counselling: Strong persuasion, objection handling, and consultative counselling skills.
• CRM & Tools: Comfortable with CRM systems, lead management tools, and Microsoft Office.
• Product Knowledge: Familiarity with UGC-approved online universities and degree programs is a plus.

What We Offer

• Competitive salary with performance-linked incentives
• Career growth opportunities in a fast-paced EdTech environment
• Ongoing training & development programs
• Supportive, collaborative team culture

How to Apply

Send your resume + a short cover letter to km29official@gmail.com with the subject line:
“Senior Academic Counsellor – Online Degree Vertical Application”

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person