Jobs
Interviews

2681 Semi Voice Jobs - Page 46

Setup a job Alert
JobPe aggregates results for easy application access, but you actually apply on the job portal directly.

0.0 - 5.0 years

2 - 4 Lacs

Bangalore/Bengaluru, Mumbai (All Areas)

Work from Office

Senior Executive Operations Candidate needs to handle Queries Requests & Complaints the goal is to achieve superior customer engagement & improvement in customer experience Voice process Salary Upto 26000 if interested call on Nidhi 8982430907

Posted 1 month ago

Apply

1.0 - 6.0 years

1 - 5 Lacs

Hyderabad

Work from Office

Job Purpose To assist with day-to-day operational management of activities associated with online assessments. The post holder will be a key member of the Digital Assessment Systems function within Hyderabad for operational excellence and high standards of service and will collaborate with colleagues and key stakeholders across professional and academic departments Manage the queries received in Top Desk application regarding Digital Assessments. In addition to the duties and responsibilities listed below, the job holder is required to perform other duties assigned by the team leader from time to time. To understand the assessment regulations and requirements of the University, including academic regulations, and to be able to advise accordingly. Manage the deployment of digital assessments. • Ensure the timely creation of Digital assessments meet deadlines. Troubleshoot and resolve issues related to digital assessment platforms. Maintain accurate status of assessment schedules, submissions, and results. Participate in the continuous improvement of assessment processes and systems. To oversee and manage queries received in Top Desk application ensuring responses are sent within specified SLA. Liaise with academic and administrative teams to ensure smooth communication regarding assessments. Self-Focus In addition to the duties and responsibilities listed above, the job holder is required to perform other duties assigned by the Student Finance team leader from time to time. Actively look for ways to improve services and procedures and bring proposals to the attention of line manager. To gain and maintain knowledge and experience of all relevant areas of work. Process Knowledge Showcase precision, efficiency, dependability, and satisfaction among staff regarding schedules and other deliverables. Guarantee that quality standards consistently meet or surpass the expectations, requirements, or specifications established by stakeholders. Timelines • Mailboxes / TopDesk tickets are managed effeciently and effectively ensuring all the emails/tickets are addressed as per SLA. Ensure that all the required trackers are maintained and updated regularly. All the assessments are built/QA'd on timely manner to ensure SLAs are met always. Process Improvement Suggestions/ideas for enhancing productivity and fostering efficiency within the current process. Skills Ability to meet reporting and processing deadlines. Customer care skills. Thorough, accurate with close attention to detail. Meticulous attention to detail. Systematic approach to work. Ability to understand complex regulations. Good IT skills using MS Office software particularly Excel and databases. Good communication and interpersonal skills. Relevant Experience 4 to 8+ years of work experience. Excel and Word. Experience of working with complex spreadsheets. Experience of working in a customer service environment (voice and/or email). Please call me between 11 and 6 p.m. on 7013876113 HR Razvi Note: Calls will be answered only from given time Monday through Friday.

Posted 1 month ago

Apply

0.0 - 5.0 years

2 - 5 Lacs

Bengaluru

Work from Office

**"JobShop: Your Source for Premier Call Center Careers!"** - Are you seeking a new challenge in the call center industry? JobShop offers a range of opportunities for experienced candidates, including international voice process, domestic voice process, and non-voice roles. - Work with the best companies in Bangalore and enjoy great benefits, competitive pay, and career advancement. Apply now to unlock your potential! Job Details: 1. Domestic Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must call Sara on 6360065554 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must call Sara on 6360065554 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must call Sara on 6360065554 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must call Sara on 6360065554 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must call Sara on 6360065554 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

Posted 1 month ago

Apply

2.0 - 5.0 years

1 - 4 Lacs

Gurugram

Work from Office

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook Genpact Mega Walk-in drive for Customer service: Voice roles (English) on 28th June 2025 (Saturday) || Gurgaon Note: If you have already been interviewed for the same role within last 7 days then kindly ignore the invite. Date: 28th June 2025 Time: 11.30 AM - 1:30 PM Venue: Genpact Plot No 22 B Sector 18, Gurgaon/Gurugram Haryana Pin Code- 122015 Location: Gurgaon Experience: 2-5 years Shifts: Flexible with any shift In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications. Responsibilities Respond to customer queries and customers concern. Provide support for data collection to enable Recovery of the account for end user. Maintain a deep understanding of client process and policies. Reproduce customer issues and escalate product bugs. Provide excellent customer service to our customers. You should be responsible to exhibit capacity for critical thinking and analysis. Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment. Qualifications we seek in you Minimum qualifications Graduate (Any Discipline) Minimum 18 months of relevant experince is required. Preferred qualifications Previous experience in a customer service role chat/email/voice Effective probing skills and analyzing /understanding skills Analytical skills with customer centric approach You should be able to work on a flexible schedule (including weekend shift) Note: Please carry below documents with you: 3 copies of updated resume 3 Passport size photographs Original Aadhar card 2 copies of Aadhar card Payslip (if applicable) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training

Posted 1 month ago

Apply

0.0 - 4.0 years

2 - 4 Lacs

New Delhi, Gurugram, Delhi / NCR

Work from Office

About company:- Leading MNC in cybercity Process:- Email/Backoffice/Chat Qualification:- 12th pass Salary:- 19k to 24k For faster response WHATSAPP cv to HR 79827 39499

Posted 1 month ago

Apply

0.0 - 2.0 years

2 - 4 Lacs

New Delhi, Gurugram, Delhi / NCR

Work from Office

BPO - Hiring For Voice, Non Voice - Email and Chat Process -2.65 LPA -GGN under graduate most welcome Rotational shift, cabs whatsapp CV now to schedule interview HR 79827 39499

Posted 1 month ago

Apply

0.0 - 4.0 years

3 - 4 Lacs

Bengaluru, Karnataka, India

On-site

Greetings from JobShop!!! We are hiring candidates for International Voice/Non Voice Support Job Criteria: 1) Immediate joiners required Should be available to join us immediately. 2) Excellent verbal communication skills 3) Fresher or Minimum 6 months of experience in an international voice process 4) Mandatory experience in Customer Support, upselling, cross-selling, and international sales 5) Ability to handle real-time voice calls and chats with technical queries Shift Timings & Off:5-day work week with rotational shifts Predominantly night shifts Compensation: CTC: 3 to 5.6 LPA (varies based on candidate experience) Additional Information:Work from office Two-way cab facility available upto 25km radius from office based on the shift timings. Work Location:Bangalore Interview Location : 4th Floor, BMR Complex, 485, Hennur Main Rd, HBR Layout 4th Block, Hennur Gardens, Bengaluru, Karnataka 560043 Selection Process: 1) HR Interview 2) OPs Manager 3) Versant Contact: Shefali 7975181576

Posted 1 month ago

Apply

1.0 - 3.0 years

2 - 3 Lacs

Chennai, Tamil Nadu, India

On-site

Job Description: We are currently seeking a dynamic and experienced individual to join our clients team as a Customer Care Executive. The ideal candidate will have a strong background in customer handling, with specific experience in managing escalations. Fluency in English and Tamil or Kannada or Telugu or Malayalam or Hindi any one regional language is essential for this role. Key Responsibilities: Handle escalated customer inquiries and complaints with professionalism and efficiency. Investigate and resolve complex customer issues in a timely manner to ensure customer satisfaction. Provide guidance and support to junior customer care representatives in resolving escalated cases. Collaborate with other departments to address recurring customer concerns and implement solutions. Maintain accurate records of customer interactions and escalations for future reference and analysis. Requirements: Bachelor's degree or equivalent. Proficiency in English with fluency in Kannada, Malayalam and Hindi. Minimum 2 years of experience in customer handling, with a focus on managing escalations. Excellent communication and interpersonal skills. Strong problem-solving abilities and the ability to remain calm under pressure. Immediate joiners preferred.

Posted 1 month ago

Apply

1.0 - 3.0 years

3 - 4 Lacs

Chennai

Work from Office

Senior Claims Processing Executive - US Voice Process Location: Chennai, India Shift: Night Shift (Aligns with US Daytime) Division: Tech Enabled Services (TES) Are you ready to be part of a dynamic team supporting US Workers Compensation claims? We are hiring Senior Claims Processing Executives (S-CPE) to play a critical role in ensuring seamless communication between clients and insurance providers while safeguarding data privacy. What You'll Do Contact insurance companies via calls (primary) and emails (as needed) to verify claim and bill status. Analyze and evaluate Workers Compensation claim payments using proprietary software and tools. Perform accurate and timely data entry of reimbursement details. Follow up with payers to ensure claims and supporting documentation are received and processed. Prepare and submit Workers’ Compensation bills or appeal letters with necessary documentation. Safeguard patient information by adhering to HIPAA guidelines. Consistently meet quality and productivity targets. Collaborate with team members to improve processes and efficiency. What We're Looking For Education : Diploma or Bachelor’s degree in any discipline. Experience : 2-3 years in a US-based BPO, healthcare insurance industry, or similar roles. Proficient in MS Office Suite and Windows applications. Skills : Strong verbal communication skills. Ability to multitask (e.g., data entry while conversing). Professional and confident communication via phone, email, and fax. High attention to detail and ability to manage large volumes of work. Thrive in a fast-paced environment while meeting tight deadlines. Why Join Us? Be part of a team driving tech-enabled services with a focus on healthcare. Work in a supportive environment fostering professional growth. Competitive compensation and the opportunity to work with a global client base. Note : This is an on-site role based in Chennai, India. We are seeking immediate joiners only. Regular and timely attendance is essential. Quick Apply Contact us at +91 7339674035 or email vijai.k@cielhr.com to apply!

Posted 1 month ago

Apply

1.0 - 5.0 years

2 - 2 Lacs

Thane

Work from Office

80%Chat 20% voice Shift : 7-4 / 3.30 - 12.30 any 9 hrs drop in 12.30 drop 3000 allowance Week off : 1 rotational Minimum qualificaton : Graduate Experience: Graduate 1 yr Salary : 18.5k in hand 23.055ctc Required Candidate profile Age : 35 ROI : Amcat / Hr / Ops / Pmap assesment only 1 attempt

Posted 1 month ago

Apply

0.0 - 5.0 years

2 - 5 Lacs

New Delhi, Gurugram, Delhi / NCR

Work from Office

India's TOP 1 MNC is hiring for Freshers to 6 Years experienced candidates for different Customer support role. INTERNATIONAL & DOMESTIC processes are available FRESHERS and Experienced candidates can apply. Any graduates and Undergraduates can apply. 12th Qualification is mandatory SALARY = 15.2K to 35K Inhand + Incentives ( SALARY is clearly depends on Qualification & Experience) Night Shift, Day shift (Domestic), Evening & Rotational Shifts available INTERNATIONAL CHAT , VOICE & BLENDED Processes are available. ___________________________________________________________________________________________ CALL IMMEDIATELY SHARE WITH FRIENDS & COLLEAGUES Please Ping on WhatsApp as well ( Name, Number, Mail id, Fresher/Experienced) Sr HR Shweta - 9125496161 ( Call & WhatsApp) - Please call twice, if not connected. Email: hrconsultant.shweta@gmail.com TOUCH CONSULTANTS_NO CHARGES NEW DELHI

Posted 1 month ago

Apply

0.0 years

0 - 2 Lacs

Hyderabad

Remote

Drive Date : 26th and 27th June'2025 Schedule : 24/7 ( Rotational Shifts and week off ) Days off: Typically, 2 consecutive days in a week, but on one week each month (on average) they can be separated to align schedules. Location : Hyderabad Contact : Saqlain Roles & Responsibilities Check the images, match with the website. Verify the content with website. Understanding sensitive content View the content, check the Brand Name and Website, Check if non-Family safe content, rate the content. etc' Skills Required Communication Skills, Problem-solving Skills, Community Management, Experience Fresher. UG 2025 passed out candidates are not eligible. Soft skills Ability to work independently. Good communication skills, both verbal and oral Quick learner and adaptable to learn new processes, concepts, and skills. Organized and able to manage time and tasks efficiently. Strong attention to detail and a desire to deliver accurately, efficiently and to a high standard. Have a neutral mindset towards different video content that needs classification, regardless of the content itself. Result-oriented, self-motivated, independent and inquisitive Able to thrive in a fast-paced and team-oriented environment. Interested in social media and current events.

Posted 1 month ago

Apply

1.0 - 6.0 years

2 - 4 Lacs

Bengaluru

Work from Office

Greetings! Scorelabs Hiring for Non-Voice process Ensure customer satisfaction and provide professional customer support. Maintaining a positive, empathetic, and professional attitude towards customers at all times. Required Candidate profile Should Have a Minimum 1 Year Of Experience in Semi Voice Process Should have good communication skills Responding promptly to customer inquiries. Call Hr Suvarna - 9502739374

Posted 1 month ago

Apply

0.0 - 3.0 years

0 - 2 Lacs

Bengaluru

Work from Office

Role & responsibilities Handle customer queries via chat, email, and/or minimal voice interaction for international clients (e.g., US/UK processes) Resolve concerns related to account details, product support, orders, billing, or troubleshooting Accurately log customer interactions and update internal systems Maintain high quality standards in written responses with proper grammar and clarity Achieve individual performance metrics such as response time, resolution rate, and customer satisfaction Adhere to data privacy and compliance protocols Preferred candidate profile ducation: Graduates and undergraduates (with minimum 6 months of BPO experience) are eligible B.Sc / B.Tech / B.E / Postgraduates are NOT eligible as freshers Candidates with B.Sc / B.Tech / B.E / Postgraduate qualifications must have minimum 1 year of experience in a customer support role (non-voice/semi-voice/voice) Skills: Excellent written and reading comprehension in English Typing speed of 30+ WPM with 90%+ accuracy Good analytical ability and attention to detail Willingness to work in a high-volume environment with strict timelines Basic computer skills and multitasking capability Compensation & Benefits: Competitive salary with performance-based incentives Transport facility one way free cab Health insurance, paid leaves, and employee wellness programs Comprehensive process training and career growth opportunities Why Join Firstsource? Work with one of the most trusted names in global BPO Professional, inclusive, and growth-driven environment Hands-on experience with international clients and advanced systems Internal mobility and upskilling support How to Apply: Send your resume to Kanak Kumari Phone- 6361345172 or mail to- kanak.kumari@firstsource.com Location- FIRSTSOURCE SOLUTIONS LTD. HR - *Kanak* 3rd floor, Block - Dragon Fly (Last Block). *Brigade Tech Gardens.* Kundalahalli, Brookefields Green Avenue, Kundalahalli, ITPL Main Rd, Phase 2, Brookefield, Bengaluru, Karnataka 560037. Please mention below details on the CV before submitting. HR - *Kanak* *Carry one of the original id proof hard copy along with you.* * Brigade Tech Gardens 1800 102 0115 https://maps.app.goo.gl/LfMaKY839v2e9S1AA Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Posted 1 month ago

Apply

0.0 - 5.0 years

1 - 4 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Hiring for Multiple Domestic BPO in Noida and Delhi locations. Salary upto 30k per month 6 Days working Day shifts\ No Cabs Only Graduates can apply Average Communication Skills Required Easy Selections call or Whatsapp @ HR Harpreet: 9501852537

Posted 1 month ago

Apply

0.0 - 5.0 years

2 - 2 Lacs

Kolkata

Work from Office

It’s International chat Process. Excellent communication skills HSC/ Graduate, Both can apply International Chat Process (For fresher): 21 K CTC & 17 K in hand & For Experienced (Must have 1 year any BPO exp on paper) , CTC- 23 K & 18.5 K In hand Required Candidate profile Training will be done on day time only Shift – Night shift (04:00 PM to 11: 00 AM, Any 9 hours Shift) Cab facility: in odd hours only (11:00 PM to 05:00 AM; either pick/drop) Weekly Offs –2 Rotational

Posted 1 month ago

Apply

0.0 - 5.0 years

1 - 5 Lacs

Bengaluru

Work from Office

About the company: Orange Health is India's leading on-demand diagnostics lab for urban Indian consumers and is positioned as the fastest diagnostics lab in India. We were recognized as the Diagnostics Startup of the Year 2025. Launched in January 2021, Orange Health Labs is amongst the most loved brands in the healthcare sector, with over 30,000 reviews and the highest rating on Google for all its facilities across the country, and an NPS close to 90! Orange Health Labs is among the best places to work, with a team of 1,000+ people across the company. We believe in treating colleagues with respect and investing in their growth for the long term. You can learn more about our work culture on our careers page and LinkedIn page. Our vision is supported by some of the worlds leading investors like Accel, General Catalyst, Y Combinator, Bertelsmann India, Amazon, and other marquee names. We have been recognized as a Future Unicorn for two consecutive years by Hurun India. About the role: As a Customer Support Executive, you will be responsible for responding to customer inquiries, resolving issues, and maintaining customer satisfaction through chat support. What will you get to do? Respond to customer inquiries through a semi voice process in a timely and professional manner. Provide customers with accurate information and solutions to their queries. Escalate complex issues to the appropriate team members. Maintain customer satisfaction by providing exceptional customer service. Collaborate with team members to improve customer support procedures and practices. Monitor and track customer feedback and suggest improvements to the team. Meet and exceed performance metrics such as response time, resolution time, customer satisfaction score, and productivity. Skills we are looking for Communication skills: You should be effectively able to interact with customers in Hindi and English in order to provide comprehensive and straight-to-the-point resolutions. Multitasking and problem solving: Have the ability to switch attention from one task to another and be able to get to the bottom of every issue with as little inquest as possible. We aim for a user wait time of under 1 minute and resolution time: Because users expect answers that can help them resolve their problem quickly. Active listening: In order to understand the message of our user, comprehend the information and respond thoughtfully. Attention to detail: In order to increase your productivity and reduce the likelihood of error. Fluency in English and Hindi is mandatory. Why join us? Market competitive salary. Well known for a collaborative culture with a top 10% rating on Glass door. Fastest-growing health tech company in India with marquee investors. Opportunity to build a product that will have a significant impact on people's health and well-being. Shift Timings and Guide Lines: Looking for immediate joiners in Chat Support and Call Support agents. 6 days working (rotational shifts and week-offs) No work from home option Rounds of interview (All face-to-face): -Round 1: Hiring Manager and Trainer -Round 2: Versant test

Posted 1 month ago

Apply

0.0 - 5.0 years

3 - 5 Lacs

Gurugram

Work from Office

Customer Support Voice/Blended Process Gurugram location Any grad./undergrad. can apply Freshers are also welcome 5 days working 2 roster off Night shifts Both side cabs Incentives Salary- upto 26k for freshers & upto 40k for exp. Kashish-9910738003 Required Candidate profile Candidate must have excellent written & spoken communication skills Candidates must be comfortable working in any shifts from office Candidate must be an immediate joiner Face 2 Face interviews only Perks and benefits Both side cabs upto 3500 miv Incentives

Posted 1 month ago

Apply

0.0 - 5.0 years

2 - 3 Lacs

Hyderabad

Work from Office

Hiring for UK process non voice process Graduate and under graduate can apply Excellent communication Skill Fresher and Experience both can apply Typing speed 25 words in min Both side cab facilities Contact - Yash- 7454978934 Required Candidate profile Respond to customer inquiries via chat (non-voice) Resolve issues with clear, concise, and grammatically sound written communication Maintain high-quality service standards with timely responses

Posted 1 month ago

Apply

1.0 - 6.0 years

2 - 4 Lacs

Pune

Work from Office

International Voice Process Experience - Min. 6 months exp. In International Voice Process CTC-Up to 4.92+Bonus Location -Pune No Relocations Night Shifts WFO-5 Days Working Excellent Communication HR Anugrah: 7737536478 / genesisanugrah@gmail.com Required Candidate profile The candidate must have at least 6 months of experience in International Voice Process. Should have good communication. Semi-Voice exp. can also apply. No Relocation outside of Maharashtra. Perks and benefits Both Side Cabs Salary+Loyalty bonus

Posted 1 month ago

Apply

1.0 - 4.0 years

2 - 4 Lacs

Bengaluru

Work from Office

Hiring: Customer support (In chat) Experience: min. 1 year in chat support Graduates only Location: Bangalore CTC: up to 4 LPA Contact: 9653852049 (HR gaurav)

Posted 1 month ago

Apply

1.0 - 2.0 years

0 - 3 Lacs

Pune, Bengaluru

Work from Office

Customer Support Executive - International Voice Process . Job Summary: We are seeking dynamic and customer-focused individuals to join our International Voice Process team. The role involves handling inbound and/or outbound calls for international clients, resolving queries, providing product/service information, and ensuring a high level of customer satisfaction. Mandatory Points Bachelors degree preferred For " freshers " & for " experience " under graduation can also apply . Flexible with night shifts Experience only in International voice process is eligible "EXCELLENT" Communication Required Key Responsibilities: Handle customer queries via phone calls in a professional manner. Provide accurate, valid, and complete information by using the right methods/tools. Resolve customer complaints promptly and ensure customer satisfaction. Document all call information according to standard operating procedures. Follow communication scripts, policies, and procedures. Meet personal/team qualitative and quantitative targets. Escalate unresolved issues to the appropriate internal teams. Requirements: Excellent verbal communication skills in English (mandatory). Minimum [6 months/1 year] of experience in an international voice process (preferred but not mandatory). Strong listening, problem-solving, and customer service skills. Ability to work in a fast-paced environment and meet targets. Willingness to work in night shifts and rotational shifts. Basic computer literacy MS Office, typing skills, CRM tools. Preferred Skills: Familiarity with CRM systems and practices. Sales or upselling experience (for sales process). Technical support knowledge (for tech support process). Benefits: Attractive salary with performance-based incentives. Transport facility (pickup and drop). Night shift allowance. Medical insurance. Opportunity for growth and career advancement. Interview Round: 1st round - versant test 2nd round - CD Round 3rd round - OPS Round ( all virtual mode ) Interested Candidate can send there 'RESUME' in this below mention mail nischitha_a@trigent.com Or can also contact us on 6366478114

Posted 1 month ago

Apply

0.0 - 5.0 years

1 - 4 Lacs

Kolkata, Lucknow

Work from Office

We are hiring for chat process and international voice process Freshers and Experience both can apply Easy selection, Walk-in Interview, non voice chat support hiring Night Shift walk in interview Salary up to 25000 Farah 9372154643

Posted 1 month ago

Apply

10.0 - 15.0 years

17 - 20 Lacs

Hyderabad

Work from Office

We are looking for a skilled professional to lead our service line team at Omega Healthcare Management Services Pvt. Ltd., with 10-15 years of experience in the CRM/IT Enabled Services/BPO industry. Roles and Responsibility Develop and implement strategies to enhance service line operations and customer satisfaction. Lead and manage a team of professionals to achieve business objectives and goals. Collaborate with cross-functional teams to identify and resolve complex issues. Analyze market trends and competitor activity to stay ahead in the industry. Foster strong relationships with clients and stakeholders to drive business growth. Identify and mitigate risks to ensure compliance with regulatory requirements. Job Proven track record of success in managing service lines and leading high-performing teams. Strong understanding of CRM/IT enabled services/BPO industry trends and best practices. Excellent leadership, communication, and interpersonal skills. Ability to analyze complex data and make informed decisions. Strong problem-solving and strategic thinking skills. Experience in driving process improvements and implementing change initiatives.

Posted 1 month ago

Apply

2.0 - 7.0 years

10 - 13 Lacs

Chennai

Work from Office

Looking for a skilled professional to join our team as a General Support-Lateral in the CRM/IT Enabled Services/BPO industry. The ideal candidate will have 2-7 years of experience. Roles and Responsibility Provide exceptional customer service and support to clients through various communication channels. Manage and resolve complex customer complaints and issues professionally and promptly. Collaborate with internal teams to ensure seamless delivery of services and products. Develop and maintain thorough knowledge of company policies, procedures, and products. Identify and escalate potential issues or trends to senior management. Analyze customer feedback and suggest improvements to processes and procedures. Job Minimum 2 years of experience in a similar role, preferably in a BPO or IT enabled services environment. Strong problem-solving skills and the ability to think critically and creatively. Excellent communication and interpersonal skills are required to work effectively with diverse groups. Ability to work in a fast-paced environment and adapt to changing priorities and deadlines. Strong analytical and organizational skills with attention to detail and accuracy. Experience working with CRM software and other technology platforms is an asset.

Posted 1 month ago

Apply
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Featured Companies