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0.0 - 5.0 years
3 - 4 Lacs
Chennai
Work from Office
Positions: Claims Processing Executive Relevant Exp: 0-2 years Preferred Skills / Requirements: Excellent Communication International Voice Process Experience in Healthcare Open to Night shift (6:30pm - 3:30am-IST)
Posted 1 month ago
1.0 - 4.0 years
4 - 6 Lacs
Bangalore/Bengaluru
Work from Office
Greetings !!! We are hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned number: Meet Your HR Contact: HR Ananya +91 88844 96986 Rivera Manpower Services *send cv on whatsapp if line is busy* Job Title: Customer Service Representative Banking (Early Morning Shift) Location: [Manyatha Techpark] Salary: 6 Lakhs Per Annum Shift Timing: Early Morning (2am to 5am First login) Employment Type: Full-Time About the Role: We are seeking a proactive and customer-focused Customer Service Representative to join our banking support team. This role is ideal for individuals with excellent communication skills, a strong service orientation, and a passion for resolving customer queries efficiently. The position involves handling inbound and outbound customer interactions, primarily via phone, email, or chat, in a fast-paced and regulated environment. Key Responsibilities: Handle customer inquiries related to banking products and services (accounts, transactions, cards, loans, etc.) via calls, emails, or chat. Provide accurate information, troubleshoot issues, and resolve complaints in a timely and professional manner. Adhere to compliance standards and maintain confidentiality of customer information. Escalate unresolved issues to appropriate departments and follow up to ensure resolution. Update customer records and maintain detailed logs of interactions. Meet or exceed service level targets such as response time, resolution rate, and customer satisfaction scores. Requirements: Bachelors degree in any discipline (Commerce/Finance preferred). 1-3 years of experience in customer service or support roles, preferably in the BFSI sector. Excellent verbal and written communication skills in English (additional regional language proficiency is a plus). Basic understanding of banking products and processes. Ability to work independently and handle high-pressure situations with professionalism. Willingness to work early morning shifts as per business requirements. What We Offer: Competitive salary package upto 6 LPA. Performance-based incentives. Extensive training and development programs. Opportunity to work with a leading name in the banking sector. Health insurance, paid leaves, and other employee benefits. Warm regards, HR Ananya +91 88844 96986 Rivera Manpower Services
Posted 1 month ago
1.0 - 5.0 years
3 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
0.0 - 5.0 years
3 - 4 Lacs
Bengaluru, Karnataka, India
On-site
Job description Job description : Role: Customer Support. Industry Type- BPO. Employment Type-Full Time, Permanent. Education Qualification- Intermediate or Any Graduation. Work Location: Bangalore 5 Days Working (2 Rotational Week Off) CTC Freshers- 3 L CTC Experienced 4 L Roles & Responsibilities: Handle customer calls and provide information. Explaining about products. Handling calls related to quires, survey and feedback. Handling enquiry and service calls. Have to solve the queries or the problems of the customers. Eligibility Criteria: - 1. Basic English and good communication skills in Hindi, Malayalam & Bengali (Any One Language) 2. Freshers and experienced can apply. 3. Sales experience would be an advantage. 4. Candidate should be willing to work from office. 5. Immediate Joiners preferred. Interview Venue-4th Floor, BMR Complex, 485, Hennur Main Rd, HBR Layout 4th Block, Hennur Gardens, Bengaluru, Karnataka 560043 For more information About JD or Details Contact HR Naim 7406686000
Posted 1 month ago
0.0 - 5.0 years
1 - 2 Lacs
Visakhapatnam, Hyderabad, Chennai
Hybrid
we are looking for candidates to work for voice Customer service process with salary up to 17000 Excellent English Speaking n Telugu must have own laptop and wifi connection Permanent work from home Interested call now HR Sam : 8828571104
Posted 1 month ago
0.0 - 2.0 years
0 - 3 Lacs
Bengaluru
Work from Office
GREETINGS FROM TECH MAHINDRA......!!!! JOB DESCRIPTION : ON Role: Customer Support Associate - Calls and Email support. Nature of Job: Resolving the queries of the customer via calls, Email and Chat. Qualification: Any Arts and Science and Engineering graduates can apply. Should have good communication in " Hindi and English" . Should have basic knowledge about Customer Support roles and responsibilities. Fixed Day shift and Two days Rotational week off. Work Location: Electronic City Phase 2, Bangalore. Experience: Min 0 months to 2 years. Candidates with minimum of 1 year work experience in email and chat will be an added advantage. IMPORTANT NOTE TO APPLY : IF YOU ARE INTERESTED TO APPLY AND READY TO JOIN IMMEDIATELY- Share your Resume to SACHIN HR - SS00990805@techmahindra.com
Posted 1 month ago
1.0 - 5.0 years
1 - 3 Lacs
Thane, Panvel, Navi Mumbai
Work from Office
Details Process: International Voice Process Designation: Executive / Sr. Executive Shift Timing: 5:30PM to 6:30AM (Any 9 hours) Week Off: 2 Days (Saturday-Sunday) Qualification: Hsc / Graduate Experience: Min - 6 Months in International Customer Service Voice Process Location: Ghansoli - MBP - Build no. 3 Role: "1. Handle inbound calls, providing detailed information on visa requirements and application procedures. 2. Assist customers with completing online visa application forms accurately. 3. Resolve inquiries and issues, ensuring high levels of customer satisfaction." Interested candidates can send their resume on JuiliD@hexaware.com
Posted 1 month ago
0.0 - 4.0 years
1 - 2 Lacs
Noida
Work from Office
Hello Job Seekers! Greetings from Shining Stars ITPL! Job Title: Customer Care Executive Work Mode: In-Office Location: Noida Salary: For Fresher:- 15k in hand + incentives For Experience:- 20k in hand + incentives Eligibility: Graduate / Undergrduate. Freshers & Experienced candidates welcome Responsibilities Handle customer queries via calls and other channel. Provide accurate information about company products/service Ensure quick and effective resolution of customer issues Stay updated on products and processes Assist with orders, returns, and exchanges. How to Apply: Interested candidates can share their updated resume via WhatsApp at 6393136499 (Aleesha) or contact directly for more details. Warm regards, Aleesha Rahman HR Executive 6393136499 Shining Stars ITPL
Posted 1 month ago
1.0 - 3.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in person touchpoints. Customer communications can happen over the phone, via text, over chat, or face to face. What are we looking for Ability to establish strong client relationshipThought leadershipAdaptable and flexibleWritten and verbal communicationAbility to work well in a team Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 1 month ago
7.0 - 11.0 years
5 - 8 Lacs
Bengaluru
Work from Office
Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in person touchpoints. Customer communications can happen over the phone, via text, over chat, or face to face. What are we looking for Ability to work well in a teamAbility to establish strong client relationshipWritten and verbal communicationCollaboration and interpersonal skillsProblem-solving skills Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 1 month ago
7.0 - 11.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Skill required: Pharmacovigilance Operations - Pharmacovigilance & Drug Safety Surveillance Designation: Pharmacovigilance Services Specialist Qualifications: MBBS Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Life Sciences R&D vertical. Our services span across the entire life sciences enterprise, from research laboratories, clinical trials support, and regulatory services, to pharmacovigilance and patient services solutions. Employees under this span will be a part of one of the sub-offerings - Clinical, Pharmacovigilance & Regulatory, helping the worlds leading biopharma companies bring their vision to life enabling them to improve outcomes by converging around the patient, connecting scientific expertise with unique insights into the patient experience.Management of the Affiliate Mailbox, reconciliation of reports per process, and performance of all written follow-up attempts to include both Serious and Non-serious cases.Create and manage case identification, data entry, MedDRA coding, case processing, submission, and follow-ups for ICSRs in the safety database as per client guidelines and applicable global regulatory requirements. What are we looking for Required MBBS graduateRequired MBBS graduate Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification MBBS
Posted 1 month ago
0.0 - 5.0 years
1 - 2 Lacs
Hyderabad
Remote
we are looking for candidates to work for voice Customer service process with salary up to 17000 Excellent English Speaking n Telugu must have own laptop and wifi connection Permanent work from home Call Hr Hiba 8097951198 Husna 8828629587
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Hi, Hiring for a Non-Voice Customer Support. Salary: Up to 4.5 LPA Australian / US Shifts 5 days' work & 2 split week offs 2-way cabs provided Call us n get jobs Princy 8147958202 Jo 8971458202 Ruksar 8951958202 Owaiz 9108180134 Asma 9742626669 Perks and benefits PF, Gratuity, Insurance, Cab & Gud wrk environment
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Mumbai Suburban
Work from Office
Profile - International CSE Voice/Blended Process, Shifts: Rotational | 5 Days Working Eligibility: HSC + 6 months BPO/BFSI experience - Graduate - Strong English communication Salary: 21,000–32,000 As per Experience HR Krapanshi 9111762733 Perks and benefits Incentives Cab
Posted 1 month ago
1.0 - 3.0 years
1 - 2 Lacs
Chennai
Work from Office
Opening for Email Chat Support @ Chennai Perungudi location. Experience: 0.9 months to 3 years Role: Non-Voice Process (Email/Chat Support) Location: Chennai Perungudi Required Skills: Written and Oral Communication Skills in English and any languages Tamil, Hindi, Malayalam, & Kannada Qualification: Graduation Mandatory (Any Graduate) Shift: Rotational Shift (1 day Rotational Week Off) Salary: Tamil: 15K to 18K take home Hindi: Upto 20K take home Malayalam: 20K to 21K take home Kannada: 21K take home Please call the numbers below if you're interested, or send your resume to this number. Contact Number: Deepa - 8148107540 Suriya - 8438035540 Praveen - 9840511540 Sasi9952829540
Posted 1 month ago
0.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Greetings from JobShop, India's Largest BPO Recruitment Company. We are hiring the following positions for various clients of ours, to apply with JobShop call Sara on 6360065554 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 1. Domestic Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must call Sara on 6360065554 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must call Sara on 6360065554 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must call Sara on 6360065554 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must call Sara on 6360065554 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must call Sara on 6360065554 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru
Posted 1 month ago
0.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
**"Join Our International Voice Process Team!"** - Are you passionate about customer service? JobShop is hiring for international voice process roles! Assist customers from various countries, providing solutions and support. Enjoy competitive salaries and great benefits. Apply today! 1. Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call HR Burhan On 9538429000 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call HR Burhan On 9538429000 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call HR Burhan On 9538429000 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call HR Burhan On 9538429000 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru
Posted 1 month ago
0.0 years
1 - 3 Lacs
Hyderabad
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Genpact Walk-In drive for Content Moderation roles || Hyderabad location on 1st July 2025 Walk-In Date: 1-July-2025 (Tuesday) Walk-in Timings: 1 PM - 2 PM Walk-in venue: Genpact, F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049 Graduation: Any grad except law is eligible Experience: Only Freshers are eligible (we are not considering undergraduates/result awaited/pursuing candidates) Language known: English Work location: Hyderabad (Only work from office) Shifts: Flexible with any shift Responsibilities Provide resolution to maintain standards of quality Review content and provide resolution based on prescribed guidelines Recognize trends and patterns and raise issues timely Provide insights to help improve the support to the users Maintain a thorough understanding of process and policies Provide excellent customer service to our customers This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech. Qualifications we seek in you Minimum qualifications Any Graduate (except law) Only Freshers are eligible Fluent in English Language Note: Please carry below documents with you: 3 copies of updated resume 3 Passport size photographs Original Aadhar card 2 copies of Aadhar card Payslip (if applicable) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 1 month ago
0.0 - 5.0 years
0 - 3 Lacs
Thane, Navi Mumbai, Kalyan
Work from Office
Naukari Job Post We are Hiring for Customer Service Representative in a BPO (Business Process Outsourcing) # Job Title Customer Service Representative (International Voice/Chat /Collection/ Blended / Retention Process) # Job Summary We're looking for a highly motivated and customer-focused individual to join our team as a Customer Service Representative. You'll provide top-notch support to our international customers via Voice /chat/ Blended, resolving their queries and concerns in a timely and professional manner. # Key Responsibilities - Respond to customer inquiries via Voice ,Blended ,chat in a timely and efficient manner - Resolve customer complaints and concerns in a professional and courteous way - Provide accurate and helpful information about our products/services - Meet productivity and quality standards - Collaborate with internal teams to resolve customer issues # Requirements - Excellent communication and interpersonal skills - Ability to work in a fast-paced environment and handle multiple chats simultaneously - Strong problem-solving and analytical skills - Basic knowledge of computer systems and software - Ability to work flexible hours (may include night shifts, weekends, and holidays) # What We Offer - Competitive salary 10k to 40k and benefits package - Opportunities for career growth and development - Training and support to help you succeed in your role - Collaborative and dynamic work environment - Transport Facility available # How to Apply If you're a motivated and customer-focused individual with excellent communication skills, please submit your application, including your resume and a cover letter, to HR Priya 9136585233 OR priya@careerguideline.com
Posted 1 month ago
1.0 - 6.0 years
3 - 4 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Hi Jobseekers, Greetings from Recoup Info. Job Title: Technical Support Executive- International Chat Process Location: Gurgaon/ Gurugram Experience: 0.6- 5 Years Salary: Up to 31,000 CTC Industry: BPO / Call Centre Functional Area: IT Helpdesk / Technical Support / Customer Service Role Category: Chat Employment Type: Full Time, Permanent --- Job Description: We are actively hiring Technical Support Executives for an international chat process in Gurgaon. Ideal candidates should have a strong technical background and prior experience in international customer service. Key Responsibilities: Handle international customer queries via chat support. Troubleshoot technical issues related to software/hardware/networking. Ensure timely resolution and high customer satisfaction. Maintain service level agreements and key KPIs (D-SAT, C-SAT). Candidate Profile: Technical background is a must (Graduate/Undergraduate eligible). International customer service experience preferred. Proficient in troubleshooting procedures. Excellent communication skills (English B2 to C1 level). Shift & Other Details: 5 Days working, 2 Rotational offs. Night shifts (US/UK process). Immediate joiners preferred. Both-side cab facility provided. Apply now to be a part of a fast-paced, tech-driven support environment! Interested candidates can send connect with me over 888770698 or can send their resume at whatsapp. Thanks and Regards, Rachit Srivastava Assistant Manager- HR Recoup Info
Posted 1 month ago
0.0 - 5.0 years
1 - 5 Lacs
Kharagpur, Kolkata, Siliguri
Work from Office
Top MNC BPS is hiring for the Premium Voice Blended and Chat. Candidate Must be excellent in English Communication. CTC- 3 LPA - 6 LPA Rotational Shift 5 & 6 working Days+ Cab Call / WhatsApp- 6296317938 9147047910 9073639536 9147047911
Posted 1 month ago
0.0 - 4.0 years
3 - 5 Lacs
Pune, Bengaluru
Work from Office
Greetings from KVC CONSULTANTS LTD!! Hiring for Biggest MNC at Bangalore Location for Customer Service Profile. Work Location: Bangalore / Pune Skills: International Customer Support - Blended process Experience: 0-4 Years Qualification: Any graduate FRESHERS -- Rs 3.50 LPA TO 4 LPA For 1+ years of experience - up to 4.50 LPA For 2+ years of experience - up to 6 LPA Job Description: • Managing all customer interactions through calls, emails and chat in a timely and professional manner within an agreed service level. • Complete customer requests for new/additional services according to business rules and processes, within defined service levels and accuracy targets, to get it right first time and avoid repeat calls/follow up/corrective actions and billing accuracy targets. • Demonstrate ownership and accountability throughout all customer contact, representing client in the best possible light to the business customer base and acting as the customer champion. • Understand and interpret customer contracts into day-to-day processes and utilize that knowledge in handling requests. • Engage with key stakeholders over the phone, via e-mail or face to face when requested, building and developing relationships with these customers and partners. • Flexibility to cross-train and support with other complexities in the wider business area. • Assist with any other key tasks as requested. • Ability to adapt to and thrive in a fast-paced, dynamic environment. • Communicate clearly and professionally both verbally and in writing. • Problem-solving skills, including questioning and diagnostic abilities. • Demonstrate an ability to develop and maintain a network of contacts internally and externally. • Understanding of customer contracts and delivery expectations. • Effective listening skills and excellent attention to detail. • Decision Making: Decisions are mainly based on policy, process and published business rules and pre-set investment levels, but agent is empowered to find the best solution for the customer and escalate where this is not possible within defined rules or processes. • Business Knowledge: Strong knowledge of business and consumer tariffs, products, services, devices, processes and business rules is required to achieve single call resolution and provide the best customer experience at all times. DM / WA / CALL ---Schedule your interview kindly call or drop your resume on the given numbers. YAGANSHI 9821182648 SIYA 7565006262 AREESHA-9628373763 VANSHIKA-9628373762 DIVYA-9821182650 KVC CONSULTANTS LTD !! NO PLACEMENT CHARGES
Posted 1 month ago
0.0 years
1 - 3 Lacs
Hyderabad
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Genpact Walk-In drive for Content Moderation roles || Hyderabad location on 28th June 2025 Walk-In Date: 28-JUNE-2025 (Saturday) Walk-in Timings: 12:30 PM - 2:00 PM Walk-in venue: Genpact, F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049 Graduation: Any grad except law is eligible Experience: Only Freshers are eligible (we are not considering undergraduates/result awaited/pursuing candidates) Language known: English Work location: Hyderabad (Only work from office) Shifts: Flexible with any shift Responsibilities Provide resolution to maintain standards of quality Review content and provide resolution based on prescribed guidelines Recognize trends and patterns and raise issues timely Provide insights to help improve the support to the users Maintain a thorough understanding of process and policies Provide excellent customer service to our customers This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech. Qualifications we seek in you Minimum qualifications Any Graduate (except law) Only Freshers are eligible Fluent in English Language Note: Please carry below documents with you: 3 copies of updated resume 3 Passport size photographs Original Aadhar card 2 copies of Aadhar card Payslip (if applicable) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 1 month ago
0.0 - 4.0 years
2 - 3 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Job Requirements: Required: At least one year of experience in call handling within an inbound international contact center. At least one year of experience in HR shared services or a solid understanding of the employee hire-to-retire lifecycle from an HR perspective (preferably US HR) Willingness to work complete night/graveyard shifts. Flexibility for rotational weekly offs and shifts. Availability to work five days from the office. High school diploma or GED equivalent. Excellent organizational skills with the initiative to improve processes and prioritize tasks. Passion for delivering world-class customer service with focused attentiveness and responsiveness to customer needs. Strong verbal and written communication skills. Proficiency in using a PC, Microsoft Office Suite, and other human capital management software. Reliable remote work environment with access to a secure wireless network and strong cellular service (not Wi-Fi calling) for contingency support. Preferred: Role: Voice / Blended - OtherIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / BlendedEducationUG: Any Graduate Role & responsibilities Please apply to this job, we will call you if your profile match the requirement
Posted 1 month ago
0.0 - 3.0 years
0 - 3 Lacs
Ahmedabad
Work from Office
*Interested candidate can call on : 8690111447* * Fluent English required * Comfortable with night shifts * Graduate preferred * Should be aware about International customer support * Fresher/Experience both can apply * Experience preferred in Voice
Posted 1 month ago
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