Posted:1 month ago|
Platform:
Work from Office
Full Time
Hi Jobseekers,
Greetings from Recoup Info.
Job Title: Technical Support Executive- International Chat Process
Location: Gurgaon/ Gurugram
Experience: 0.6- 5 Years
Salary: Up to 31,000 CTC
Industry: BPO / Call Centre
Functional Area: IT Helpdesk / Technical Support / Customer Service
Role Category: Chat
Employment Type: Full Time, Permanent
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We are actively hiring Technical Support Executives for an international chat process in Gurgaon. Ideal candidates should have a strong technical background and prior experience in international customer service.
Handle international customer queries via chat support.
Troubleshoot technical issues related to software/hardware/networking.
Ensure timely resolution and high customer satisfaction.
Maintain service level agreements and key KPIs (D-SAT, C-SAT).
Technical background is a must (Graduate/Undergraduate eligible).
International customer service experience preferred.
Proficient in troubleshooting procedures.
Excellent communication skills (English B2 to C1 level).
5 Days working, 2 Rotational offs.
Night shifts (US/UK process).
Immediate joiners preferred.
Both-side cab facility provided.
Apply now to be a part of a fast-paced, tech-driven support environment!
Interested candidates can send connect with me over 888770698 or can send their resume at whatsapp.
Thanks and Regards,
Rachit Srivastava
Assistant Manager- HR
Recoup Info
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