Posted:16 hours ago|
Platform:
Work from Office
Full Time
Hi Jobseekers, Greetings from Recoup Info. Job Title: Technical Support Executive- International Chat Process Location: Gurgaon/ Gurugram Experience: 0.6- 5 Years Salary: Up to 31,000 CTC Industry: BPO / Call Centre Functional Area: IT Helpdesk / Technical Support / Customer Service Role Category: Chat Employment Type: Full Time, Permanent --- Job Description: We are actively hiring Technical Support Executives for an international chat process in Gurgaon. Ideal candidates should have a strong technical background and prior experience in international customer service. Key Responsibilities: Handle international customer queries via chat support. Troubleshoot technical issues related to software/hardware/networking. Ensure timely resolution and high customer satisfaction. Maintain service level agreements and key KPIs (D-SAT, C-SAT). Candidate Profile: Technical background is a must (Graduate/Undergraduate eligible). International customer service experience preferred. Proficient in troubleshooting procedures. Excellent communication skills (English B2 to C1 level). Shift & Other Details: 5 Days working, 2 Rotational offs. Night shifts (US/UK process). Immediate joiners preferred. Both-side cab facility provided. Apply now to be a part of a fast-paced, tech-driven support environment! Interested candidates can send connect with me over 888770698 or can send their resume at whatsapp. Thanks and Regards, Rachit Srivastava Assistant Manager- HR Recoup Info
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