2681 Semi Voice Jobs - Page 49

Desired Candidate Profile Minimum 6 months of experience in a similar role (Technical Support). Strong understanding of Blended Process, Semi Voice processes, and International BPO environments. Excellent communication skills in English language (written & spoken). Ability to work on rotational shifts including night shifts. Both side cab facility will be provided by the organization.

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Genpact Walk-In drive for Content Moderation roles || Hyderabad location on 25th June 2025 Walk-In Date: 25-JUNE-2025 Walk-in Timings: 11:30 am -12:30 pm Walk-in venue: Genpact, F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049 Graduation: Any grad except law is eligible Experience: Only Freshers are eligible (we are not considering undergraduates/result awaited/pursuing candidates) Language known: English Work location: Hyderabad (Only work from office) Shifts: Flexible with any shift Responsibilities Provide resolution to maintain standards of quality Review content and provide resolution based on prescribed guidelines Recognize trends and patterns and raise issues timely Provide insights to help improve the support to the users Maintain a thorough understanding of process and policies Provide excellent customer service to our customers This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech. Qualifications we seek in you Minimum qualifications Any Graduate (except law) Only Freshers are eligible Fluent in English Language Note: Please carry below documents with you: 3 copies of updated resume 3 Passport size photographs Original Aadhar card 2 copies of Aadhar card Payslip (if applicable) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Role & responsibilities Key Responsibilities: Monitor and manage high volumes of inbound and outbound emails related to telecom services such as billing, service activation, complaints, technical support, and promotions. Respond promptly to customer inquiries, ensuring accurate and clear communication. Categorize and prioritize emails based on urgency and nature of requests. Coordinate with technical, sales, and support teams to resolve customer issues efficiently. Maintain detailed records of email communications and customer interactions in CRM or email tracking systems. Escalate unresolved issues to appropriate departments or higher management. Assist in drafting email templates and standard operating procedures (SOPs) for common queries. Ensure compliance with telecom regulations and company policies in all email communications. Generate reports on email process metrics such as response time, resolution time, and customer feedback. Continuously improve email communication workflows and processes. Understanding of telecom products, services, and terminology is an advantage. Excellent communication and interpersonal skills Candidates with a B.Com, B.B.A, B.A , or any Postgraduate degree and experience in Customer Support are welcome to apply. Please bring the original physical copy of any of your identification documents for verification. B.TECH , B.Sc, Any Post Graduation freshers are not eligible. Anyone who attended interview before 30 days are not eligible to attend walkin. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

We are Hiring for Non voice process !! Qualification : Grad / UG ( Min 1yr exp ) Location:Bangalore Salary:Upto 35K+inc Shifts :Rotational Virtual interview !! Call or whatsapp manya @8105833817 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

Hiring for Non voice chat process Graduate or undergraduate with min 6 months exp can apply 5 days working Rotational shift cab provided immediate joining Sal 3.5 lpa-5.3 lpa walk In Interview Call : HR Lavanya- 9611701014(WhatsApp or Call )

We are Hiring for International voice process !! Qualification : Grad / UG ( Min 1yr exp ) Location:Bangalore Salary:Upto 35K+inc Shifts :Rotational Virtual interview !! Call or whatsapp manya @6364803282 / 6364833816 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

HI Warm Greetings, Hiring: Banking Process Non-Voice (Day Shift) Location: Bengaluru, Karnataka Position Type: Full-Time Work Schedule: 6 days a week Shift Timing: Day Shift Experience Required: Minimum 1 year in customer support Education: Graduation (Any Stream) Role Overview We are seeking dedicated professionals to join our Banking Non-Voice Process team. In this role, you will assist customers with their banking-related inquiries through written communication channels. Key Responsibilities Respond to customer queries related to: Account information Debit/Credit card issues Loan inquiries and interest rates Provide accurate and timely information to customers via chat and email. Maintain detailed records of customer interactions. Collaborate with internal teams to resolve complex issues. Candidate Requirements Bachelor's degree in any discipline. Minimum of 1 year experience in customer support. Excellent written communication skills in English. Strong logical reasoning and problem-solving abilities. Proficiency in using computers and familiarity with banking terminologies. Perks & Benefits Fixed day shift Opportunity to work with a leading banking institution. Professional growth and development opportunities. Supportive work environment.

Greetings, for candidates who are okay with Work From Office looking in a leading MNC we have a profile for you . We are looking for the candidates having 1 year of International Customer Care Experience. Profile - Customer Support Executive (Voice) Qualification * Good Verbal --- communication skills in English *1 year International Customer Care Experience Salary - 4 - 6.5lpa Working days -5 (Rotational Shifts) To get your telephonic interviews scheduled kindly call/Whatsaap *Khushi 7869457739 *Kanak 898289979 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD

Hi Warm Greetings from Rivera Manpower Services, Currently we are hiring for top MNCNote : Minimum One year Experience is International voice Process is a Must. Please call and book your interview slots: Deepa-9380300644/Chethana-7829336034 If not reachable, for further clarification you can drop your resume in WhatsApp to the number mentioned. Designation: Sr. Associate Location: BangaloreCTC: Upto 5.5LPAProcess: International Voice Process(>1y exp) ROLES AND RESPONSIBILITIES Handle inbound and outbound customer calls in a professional and courteous manner. Resolve customer queries, issues, and complaints effectively and promptly. Provide accurate information about products/services, company policies, and procedures. Record all interactions and follow-up actions in the CRM system. Meet individual and team performance metrics (e.g., call handling time, customer satisfaction). Escalate unresolved or complex queries to the appropriate departments. Stay up-to-date with product knowledge, system updates, and process changes. Maintain a positive and empathetic attitude toward customers at all times. Ensure compliance with company standards, security policies, and confidentiality agreements. Work in rotational shifts, including weekends and holidays if required. Immediate Joiners onlyRequired Candidate profile* Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory.*Only Customer Service Experience.* International Voice Background preferred.Perks and Benefits *Both Ways Cab Provided.*incentives*insurance Regards, Deepa - 9380300644 Preferred candidate profile

Golden opportunity for freshers and Experience Fresher salary upto 3.5 LPA Experience salary upto 5LPA For More Details HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in NOTE - LOOKING FOR IMMEDIATE JOINERS ONLY. Job Description Responsible for UK And US client, handling queries, appropriate assistance. Patience when handling tough cases. Excellent communication and problem-solving skills. Candidate should possess excellent oral and written communication skills. Respond to customer queries in a timely and accurate way. Own and resolve customer issues efficiently, effectively and em-pathetically. Following up with customers for any further information. Provide accurate, valid, and complete information by using the right tools. Should be flexible with the shifts. Eligibility: Grad or undergraduate fresher with good skills and fluency in English. Should be flexible with rotational shifts. 5 days of working 2 Days Off. Should have Minimum 1Year of experience in International Voice Process / Non Voice Process or FRESHERS GRADUATE. For More Details HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in

Greetings from The Job Factory !!!! We are India's Largest BPO Recruitment Company. Golden opportunity for freshers and Experience Salary Range : 5.5L.P.A + Incentive For more details Contact : HR Divyanshi @ 9972832623 (Call or whatsapp ) Email ID : divyanshithejobfactory@gmail.com Role & responsibilities : Manage inbound and outbound calls from international customers to provide assistance and resolve inquiries. Deliver exceptional customer service by efficiently addressing customer queries and providing effective solutions. Assist with product or service-related questions, troubleshooting, and technical support (if applicable). Maintain a high level of product knowledge to provide accurate information and resolve customer concerns. Accurately document and update customer information in the companys CRM system. Follow company policies and service level agreements (SLAs) to ensure high customer satisfaction. Communicate in a clear, polite, and professional manner to ensure a positive customer experience. Meet individual and team performance targets, such as call handling time, customer satisfaction scores, and first-call resolution. Collaborate with other team members and departments to improve service delivery. Preferred candidate profile : Fluency in English: Excellent verbal communication skills in English (knowledge of additional languages is a plus). Communication Skills: Clear, confident, and customer-centric communication skills. Problem-Solving: Ability to handle complex issues with professionalism and patience. Adaptability: Comfortable with a fast-paced environment and adjusting to changing customer needs. Technical Skills: Basic knowledge of computer applications and CRM software. Time Management: Strong time management skills to handle high call volumes efficiently. Experience: Previous experience in customer service, technical support, or a voice-based role is preferred. Freshers are also encouraged to apply. Education: Minimum high school diploma; a college degree is preferred. Shift Flexibility: Willingness to work flexible hours, including weekends and holidays. Perks and benefits : Competitive Salary: Attractive salary based on experience and skills. Performance-Based Incentives: Rewards and incentives for achieving KPIs such as customer satisfaction, call quality, etc. Health Benefits: Comprehensive medical insurance and healthcare plans. Retirement Benefits: Provident fund, retirement savings, or pension options. Paid Time Off: Generous vacation days, sick leave, and public holidays. Employee Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs. Work-Life Balance: Flexible working hours and paid time off to support work-life balance. Career Growth Opportunities: Opportunities for internal promotions and career development. Training & Development: Ongoing training to help you enhance both personal and professional skills. Recognition & Rewards: Regular recognition for top performers, including Employee of the Month awards. For more details Contact : HR Divyanshi @ 9972832623 (Call or whatsapp ) Email ID : divyanshithejobfactory@gmail.com

Kick start your career! We are hiring Customer Care Executive Experience: 0-2 yrs Location: Chennai Salary: Best in industry + Incentives Shift: Day shift Interested candidates reach out to: Siraje HR - 9360429199 Required Candidate profile Freshers- Can apply! Language – Good Communication in English with 1 regional language (Hindi/Kannada)

**"Looking for Call Center Jobs? JobShop Has Multiple Openings!** - Get placed at top BPOs in Bangalore with a single application. Start earning quickly with the best companies in the city. - JobShop has the perfect role for freshers and experienced candidates alike! Job Details: 1. Domestic Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call Us on 9964080000 / 6360065554 Or You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call Us on 9964080000 / 6360065554 Or You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call Us on 9964080000 / 6360065554 Or You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call Us on 9964080000 / 6360065554 Or You can also visit our website jobshop.ai to chat with our HR Recruiters 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must Call Us on 9964080000 / 6360065554 Or You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

We have an urgent opening with our esteemed client. Our client is one of the world's largest providers of products and services to the energy industry. With more than 45,000 employees, representing 130 nationalities in more than 80 countries. Experience : Min 2 years+ experience in any calling OR coordination OR Operations role (Excellent Comm Skills is must) Location : Chakala, Andheri East Roles & Responsibilities : (Training will be provided) Major Functions: Acts as the system administrator for global Real Estate Services system(s) for specified data requirements and end-user support Maintains data integrity and consistency of contract or project records in both electronic and hardcopy formats Assists with contract and/or project administration through preparation and validation of payment requests, and monitoring critical dates and reconciliation of billed to paid amounts Develop and publish required reports from electronic data Performs routine maintenance processes to ensure integrity and consistency of electronic data with the System Assists management with cost/benefit analysis when necessary Other duties as assigned As the requirement is a bit urgent, an early response on this would be highly appreciated. Alternatively, if you know someone suitable and available please refer or share their contact details at shakil.shaikh@upgrad.com Regards, Shakil

solving with Customer queries over calls, chats & email International/Domestic BPO Voice/Non voice Process / chat Day shift /Night shift 5/6 days working Location- Malad, Thane, Airoli , Bhayender HR - Pooja contact no, -9760312532 Required Candidate profile Graduate/HSC candidate Fresher/Experience candidate Immediate joiners Good communication skills Comfortable with rotational/night shifts Perks and benefits Bonus incentive cab Facility night allowance

Role : Customer Service Representative Exp: Freshers - Graduation is mandatory or UG with min 6m exp in International voice process Location : Bangalore,Pune,Mumbai Shifts : US Shifts - Night shifts Should be flexible to work in Night shifts (US Shift) and should be flexible to work for 6 days a week Return to office ( work from office mandatory ) therefore Bangalore/ Mumbai/ Pune based candidates ONLY. Exposure to US contact center preferable Rotational work week can be Mon-Fri or Tue-Sat or Wed-Sun Job Responsibilities / Authorities Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool • Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes • Walk customers/ Provide navigational support on self service portal • Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines • Place outbound calls to customers when required in line with Client / Company guidelines • Work productively whilst maintaining exceptional call/data quality standards in line with targets • Contribute to the team through open and regular communication with peers / supervisors • Adhere to all company or departmental policies and procedures (personnel and operational) • Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process • Maintain regular and punctual attendance in line with company policies and procedures • Minimise customer complaints and escalations by providing exceptional service and call control Knowledge & Skill Requirement Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer • Good technical aptitude with an ability to learn quickly • Excellent verbal and written communication skill Experience Profile Prior international BPO work experience preferred • Freshers acceptable For more details Call Sathish 9113095742 Refer Your Friends

Immediate joiners required for Gurgaon and Noida Based BPO's for Customer Support: Manya: 6386120495 Himank: 9451173720 In case not able to connect WhatsApp your resume @ 9451173720 Direct Interview with Company HR's *No Placement Charges* Required Candidate profile 1:Any Grad/Ug 2:Fresher/Experienced (Must have relevant Documents) 3:24x7 Shifts//Cabs in odd hours 4:Immediate Joiners Preferred 5:Salary CTC 2-5 LPA (16-35K In-hand) 6:Excellent Communication Skills Perks and benefits PF ESIC PLI's TA Appraisals Medical Insurance Cabs

Job Opportunity Immediate Joining! Position: Multiple Openings Location: Airoli, Navi Mumbai Salary: 15,000 20,000 + Monthly Incentives (Based on Interview) Role & Responsibilities: Perform day-to-day job duties as assigned (Details to be discussed during interview) Communicate effectively in Marathi, Hindi, and basic English Work in a fixed day shift environment Eligibility Criteria: Minimum Qualification: 12th Pass Freshers & Experienced candidates are welcome Basic computer knowledge is a must Immediate joiners preferred Perks & Benefits: Fixed day shift PF + ESIC & other employee benefits Incentives based on performance How to Apply: Send your CV via WhatsApp For More Details, Contact HR :- 8551021894

SBI General Insurance Process:- Inbound customer service HSC/GRADUATES 1 year any BPO experience Salary - 16.5inhand 21k CTC. Location:- Rabale. Rotational Day Shift - 8am to 8pm working window any 9hr shift. Rotational Weekly off. Required Candidate profile How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person :- HR Priyanka Mob No:- 7875990932

Process- SBI GI Renewal (Outbound Renewal Calls) Salary HSC+1 year Exp - 17k inhand 22k CTC. Graduate+1 year Exp - 18k inhand 23k CTC. Rounds of Interviews:- HR round Operations round Sunday Weekly off. Working days - 6days. Required Candidate profile Location -Rabale. Shift timing- 9am to 6pm How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person :- HR Priyanka Mob No:- 7875990932 Perks and benefits Team Parties, Friendly Workplace, Holidays

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

BPO for technical support Customer support Voice process Excellent communication req Chennai, Hyderabad, Pune, Gurgaon, Bangalore Freshers and Experienced both can apply US Shift Cab provided 2 days rotational off Graduation not mandatory Sal max 4 lpa + Incentivs Immediate joining required Please call Durga 9884244311 for further info Regards Durga 9884244311

Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Hyderabad Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com !!!Thanks & Regards HR TEAM!!!

We are Hiring for International voice process !! Qualification : Grad / UG ( Min 1yr exp ) Location:Bangalore Salary:Upto 35K+inc Shifts :Rotational Virtual interview !! Call or whatsapp manya @9606523804 / 9606553812 / 9606521172 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

Job description We Are Hiring for International voice / Chat Profile -: Associate / Senior Associate (Customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : HYB Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @ 9606553812 / 6364808230 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!