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Description
Company Description Join us at Accor, where life pulses with passion! As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition: tokeepinnovatingandchallengingthestatus-quo. Byjoiningus,youwillbecomeaHeartist®,becausehospitalityis, first andforemost, aworkofheart. Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world! Youwillenjoyexclusivebenefits,specificto thesectorandbeyond, aswellasstrongrecognition foryourdailycommitment. Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning, tocreatelasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet. Hospitality is a work of heart , Join us and become a Heartist ®. Job Description Assist to streamline the security Programme to safeguard the property. To safeguard guests, visitors, employees and the property when in the premises. Analyze the various problems confronting the Security Department & develop solutions. Design & develop techniques to prevent or minimize waste, theft or pilferage. Adhere to the Standard Operating Procedures & ensure the same by the security team. Any matter which may effect the interests of Mercure Lucknow Gomti Nagarshould be brought to the attention of the Management. Assist to identify the major facilities and security equipment requirements for the department and the property. Provide effective support to the team to enable them to provide a range of effective and efficient services. Respond to customer queries by resolving issues in a timely and efficient manner to ensure personnel & guest satisfaction. Ensure that the team has been trained for all safety provisions. Motivate and develop staff to ensure smooth functioning of the department. Identify optimal, cost effective use of the resources and educate the team on the same. Submit Annual Security Operations & Capital budgets to the Resident Manager. Ensure to have a thorough knowledge of, the laws of arrest, search and seizure and with the investigation techniques in case of an inquiry. Constant supervision of the team members. Leadership skills that utilize persuasion and motivation to attain organizational goals is the most desirable management quality, followed by honesty, integrity, ethical behavior, tactfulness, openness, and cultural awareness; Ability to accept responsibility; Self confidence, motivation, drive and tenacity; Ability to enhance organizational performance; Ability to clearly delegate tasks and responsibilities; Ability to think strategically, inductively, and creatively; And the propensity to recognize and acknowledge other peoples’ ideas. Inspect the exhibits during conventions to ensure that, public safety and fire regulations are enforced. Coordinate operations with Department Associates, Team Leaders and other Departmental Managers to ensure operational readiness, efficiency in resource utilization, and the prompt delivery of services. Ensure to offer special protection to VIPs and Government Dignitaries. Coordinate all investigations regarding theft or damage of property & personnel injury occurring within the premises with outside agencies & legal representatives. Qualifications Your experience and skills include: Degree or any other equivalent experience. Relevant security experience is an asset Strong interpersonal and problem solving abilities Highly responsible & reliable Additional Information Total 7-8 Years of experience , minimum 1 Year experience in similar role. Show more Show less