Security Manager

Role & responsibilities

1. Surveillance & Monitoring

• Oversee and monitor CCTV operations across all showrooms and key locations.
• Ensure timely review of CCTV footage for any incidents, abnormalities, or compliance checks.
• Coordinate with the IT/Technical team to ensure all surveillance equipment is functional and maintained.

2. Security Force & Vendor Management

• Lead, guide, and supervise the deployed security personnel across all showrooms.
• Work closely with the Security Agency to ensure service expectations, manpower deployment, and performance standards are met.
• Plan duty rosters, shift allocations, and deployment based on operational requirements.
• Conduct regular briefings, training sessions, and performance evaluations for both in-house and vendor security staff.
• Ensure that security protocols, SOPs, and showroom-level procedures are strictly followed.

3. Incident Management

• Respond promptly to security-related incidents, emergencies, or escalations.
• Conduct preliminary investigations and submit detailed incident reports to Management.
• Implement corrective and preventive actions to avoid recurrence.

4. Government Liaison & Compliance

• Coordinate and maintain effective relationships with local police, fire department, and other government authorities.
• Ensure compliance with statutory requirements related to showroom safety and security.
• Facilitate inspections, audits, and statutory procedures as required.

5. Risk Assessment & Preventive Measures

• Conduct regular security audits of showrooms, warehouses, and other premises.
• Identify potential risks and recommend measures to strengthen security systems.
• Periodically update and enforce emergency response plans.

6. Asset & Access Control

• Oversee access control protocols for employees, visitors, vendors, and contractors.
• Ensure safeguarding of company assets, including jewellery, cash, and critical equipment.
• Monitor movement of materials in and out of showrooms as per SOP.

Preferred candidate profile

Prior experience with reputed security agencies (police, military, paramilitary, or private security services).

Minimum 20 years of experience in security management, preferably in retail, jewellery, or high-value asset environments.

Strong leadership, communication, and crisis-handling skills.

Familiarity with CCTV systems, access control technologies, and security auditing practices.

Ability to coordinate confidently with government authorities and external agencies.

Physically fit with high levels of integrity, vigilance, and discipline.