SAP Service consultant

SAP Service Consultant Senior

Minimum Experience – 8 to 15 years

Job Location – Hyderabad/Mumbai

Overview:

skilled SAP Service Consultant

Key Responsibilities:

• Implement SAP Service Solutions: Contribute to the full project lifecycle, from scoping to deployment, ensuring solutions meet client needs.
• Design with Best Practices: Apply SAP best practices to solution design.
• Follow SAP Activate: Adhere to the SAP Activate methodology.
• Analyze and Enhance: Analyze client Service Management processes and propose SAP-based improvements.
• Configure and Customize: Configure and customize the SAP Service module to meet project specifications.
• Ensure System Functionality: Participate in testing, optimize performance, and ensure systems meet client expectations.
• Collaborate with Clients: Work closely with client IT and business teams.
• Manage Data and Cutover: Guide data migration and lead system cutover for SAP Service.
• Train and Support: Provide user training and ongoing post-implementation support.
• Document Thoroughly: Maintain detailed project documentation.
• Facilitate Communication: Act as a liaison between clients and the technical team.

Minimum Qualifications:

• Minimum of 7 years of experience in SAP Service Management, with majority in consulting roles.
• Hands-on experience in Service Management processes and SAP Service, configuring, developing, and managing all aspects of SAP S/4 Service module and integrations.
• Configure SAP Service module, and design integrations with CRM systems, Field Service add-ons.
• Perform gap analysis and propose innovative solutions to align SAP Service functionalities with business goals.
• Stay updated with the latest SAP innovations, S/4HANA, and especially SAP Public Cloud advancements, and best practices.
• Collaborate with cross-functional teams, including SD, MM, and FI/CO, to ensure seamless integration.
• Conduct user training and provide post-go-live support to ensure smooth adoption.
• Troubleshoot and resolve SAP Service-related issues efficiently.
• Understanding of capabilities of other Service management solutions like SFDC Service Cloud, SAP CRM
• Proven track record of leading SAP Service implementations.
• Strong business acumen and understanding of business processes.
• Ability to communicate complex technical concepts to non-technical stakeholders.
• Knowledge of SAP S/4HANA, SAP S/4HANA Private Cloud, SAP S/4HANA Public Cloud, and Service add-on applications.
• Experience with cutover and data migrations in Service.

About Company

At Cognitus, we are shaping the future of enterprise innovation. As an SAP Gold Partner and Co-Innovation Partner, we help organizations drive growth, agility, and transformation through a unique blend of cutting-edge technology and deep industry expertise.

With a global presence across 17+ locations and expertise spanning diverse industries such as Aerospace and Defense, Professional Services, Manufacturing, Consumer Products, Wholesale Distribution and more, Cognitus offers cutting-edge cloud and AI-powered solutions to help companies adapt, grow, and thrive. From regulatory compliance and data migration to contract lifecycle management and real-time billing, our smart solutions deliver real value where it matters most. We specialize in rapid implementations of SAP cloud ERP leveraging the latest SAP technologies to help clients stay ahead of the curve and unlock competitive advantage.