Description
About NorstellaAt Norstella, our mission is simple: to help our clients bring life-saving therapies to market quicker—and help patients in need.Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle —and get the right treatments to the right patients at the right time.Each Organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) Delivers Must-have Answers For Critical Strategic And Commercial Decision-making. Together, Via Our Market-leading Brands, We Help Our Clients
- Citeline – accelerate the drug development cycle
- Evaluate – bring the right drugs to market
- MMIT – identify barrier to patient access
- Panalgo – turn data into insight faster
- The Dedham Group – think strategically for specialty therapeutics
By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics.As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world class solutions in the USA, UK, The Netherlands, Japan, China and India.
Position Overview
We are seeking a detail-oriented Salesforce QA Specialist to join our dynamic team. The ideal candidate will be responsible for testing and ensuring the quality, performance, and reliability of our Salesforce solutions. This role requires a strong understanding of Salesforce functionalities, testing methodologies, and a passion for delivering top-notch software products.Key ResponsibilitiesIdentify, log, and track defects in a bug-tracking system.
- Test Planning and Design
- Develop, document, and execute comprehensive test plans, test cases, and test scripts for Salesforce applications.
- Ensure test coverage for all functional, integration, regression, and performance testing scenarios.
- Quality Assurance Execution
- Perform manual and automated testing of Salesforce customizations, integrations, and new features.
- Validate Salesforce configurations, workflows, approval processes, and custom objects.
Document test results and provide feedback to the development team for continuous improvement
- Collaboration
- Work closely with developers, salesforce admins, business analysts, and stakeholders to understand requirements and ensure alignment.
- Collaborate in Agile/Scrum teams to deliver high-quality software on time
- Automation Testing
- Develop and maintain automated test scripts using tools such as Selenium, Provar, or other Salesforce-compatible automation frameworks.
- Execute and analyze automated test results to ensure system stability
- Reporting and Documentation
- Provide detailed reports on testing progress, defect status, and quality metrics.
Qualification
Required
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- 2+ years of experience in Salesforce QA or software testing roles.
- Strong understanding of Salesforce platform (Sales Cloud, Service Cloud, etc.).
- Hands-on experience with Salesforce testing tools and automation frameworks.
- Proficiency in test management tools like JIRA, TestRail, or similar.
- Strong analytical and problem-solving skills.
- Familiarity with Agile/Scrum methodologies.
- Salesforce certifications (e.g., Salesforce Administrator, Salesforce QA Specialist) are a plus
Preferred
- Experience with APIs and integration testing.
- Knowledge of Apex, Visualforce, and Lightning components.
- Familiarity with CI/CD pipelines and version control systems like Git.
- Familiarity with CPQ beneficial
Our guiding principles for success at Norstella
01: Bold, Passionate, Mission-First
We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do.
02: Integrity, Truth, Reality
We make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn’t. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals.
03: Kindness, Empathy, Grace
We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication.
04: Resilience, Mettle, Perseverance
We will persevere – even in difficult and challenging situations. Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission.
05: Humility, Gratitude, Learning
We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking.
Benefits
- Health Insurance
- Provident Fund
- Reimbursement of Certification Expenses
- Gratuity
- 24x7 Health Desk
Norstella is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people’s differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individual’s abilities, skills, performance and behavior and our business requirements. Norstella operates a zero tolerance policy to any form of discrimination, abuse or harassment.
Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you.
