Job description We are seeking a Data Architect - RWD and Analytics Products to lead the design and implementation of scalable real-world data (RWD) solutions architecture. This role sits within the Product team but maintains strong collaboration with Engineering to ensure technical feasibility and execution. The ideal candidate has expertise in healthcare data, claims, EHR, lab and other types of RWD and is skilled in translating business needs into scalable, high-impact data products. This role will be instrumental in shaping data-driven products, optimizing data architectures, and ensuring the integration of real-world data assets into enterprise solutions that support life sciences, healthcare, and payer analytics. Responsibilities Define and drive the requirements for RWD data products. Collaborate with leadership, product managers, customers, and data scientists to identify high-value use cases. Translate business and regulatory requirements into scalable and performant data models and solutions. Develop architectures to support payer claims, labs, ehr-sourced insight generation and analytics. Partner with healthcare providers, payers, and life sciences companies to enhance data interoperability. Work closely with Engineering to design and implement responsive analytics layer and data architectures. Provide technical guidance on ETL pipelines, data normalization, and integration with third-party RWD sources. Architect solutions to aggregate, standardize, and analyze EHR and molecular data, ensuring compliance with healthcare regulations (HIPAA, GDPR). Define best practices for claims data ingestion, quality control, and data transformations. Develop frameworks for processing structured and unstructured EHR data, leveraging NLP and data harmonization techniques. Ensure compliance with HIPAA, GDPR, and regulatory frameworks for healthcare data products. Define and implement data governance strategies to maintain high data integrity and lineage tracking. Requirements Deep understanding of payer data, claims lifecycle, EHR, labs and real-world data applications. Ability to translate business needs into technical solutions and drive execution. Strong understanding of data product lifecycle and product management principles. Experience working with cross-functional teams, including Product, Engineering, Clinical, Business and Customer Success. Excellent communication skills to engage with both technical and non-technical stakeholders. Expertise in RWD and payer data structures (claims, EMR/EHR, registry data, prescription data, etc.). Proficiency in SQL and NoSQL databases (PostgreSQL, Snowflake, MongoDB, etc.). Strong knowledge of ETL processes and data pipeline orchestration. Experience with big data processing (Spark, Databricks, Hadoop). Understanding of payer and provider data models used in healthcare analytics. Strong presentation and documentation skills to articulate solutions effectively. Experience working with payer organizations, PBMs, life sciences, and health plans. Experience with OMOP, FHIR, HL7, and other healthcare data standards. Knowledge of data governance, metadata management, and lineage tracking tools. Experience in pharmaceutical RWE studies and market access analytics. Familiarity with BI tools (Tableau, Power BI, Looker). Understanding of data mesh and federated data architectures.

Description About Norstella At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quicker—and help patients in need. Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle —and get the right treatments to the right patients at the right time. Each Organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) Delivers Must-have Answers For Critical Strategic And Commercial Decision-making. Together, Via Our Market-leading Brands, We Help Our Clients Citeline – accelerate the drug development cycle Evaluate – bring the right drugs to market MMIT – identify barrier to patient access Panalgo – turn data into insight faster The Dedham Group – think strategically for specialty therapeutics By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world class solutions in the USA, UK, The Netherlands, Japan, China and India. About Us We are on the brink of an exciting new chapter, andwe're looking for a visionary Editor in Chief to lead the charge. As a key player in our dynamic organization, you will have the unique opportunity to build and shape a new team from the ground up. Our mission is to deliver cutting-edge news and insights that captivate and inform our audience. Shape the Future of Pharmaceutical Industry Intelligence At Citeline, a Norstella company, we're seeking a visionary Editor in Chief to build and lead our new editorial operations in India. This is a unique opportunity to shape the future of premium business intelligence in the pharmaceutical, biotech, and medical technology sectors. The Opportunity As Editor in Chief, you'll establish and lead a new editorial hub that will become integral to our global news operation. You'll build and mentor a team of talented journalists while driving innovation in how we deliver business-critical intelligence to our professional subscribers. This role combines editorial leadership with strategic vision, offering the chance to: Build and shape a new editorial team from the ground up Drive technological innovation in content creation and delivery Lead the development of data-driven journalism initiatives Collaborate with global editorial teams across multiple time zones Shape the coverage of one of the world's most innovative and regulated industries What You'll Do Strategic Leadership Develop and implement the editorial vision for our global operations with an initial focus on India operations. Build and lead a team of India-based editors, reporters, and data journalists who will cover the global pharma and medtech markets. Drive innovation in content creation, including AI integration and data visualization Ensure the highest standards of editorial quality and accuracy Collaborate with global editorial leaders to align content strategy Operational Excellence Establish robust newsroom processes focused on efficiency and accuracy Oversee the creation of compelling, subscription-worthy content Lead the integration of new technologies and tools Manage editorial planning and resource allocation Drive continuous improvement in content quality and delivery Innovation And Growth Identify opportunities for new content streams and formats Lead the adoption of AI and other technologies to enhance content creation Develop data-driven approaches to content strategy Foster a culture of innovation and excellence What You'll Bring Leadership Experience Proven track record in senior editorial leadership, preferably in B2B publishing Experience building and managing high-performing editorial teams covering complex global industries Strong understanding of digital content strategy and innovation Ability to coordinate coverage across multiple time zones Operational And Technical Acumen Forward-thinking approach to content technology and AI Experience with data-driven content creation Understanding of digital content platforms and analytics Setting and achieving editorial KPIs which lead to increased new business and customer retention Industry Knowledge Strong experience in business journalism or industry analysis delivering content to sophisticated global audiences Understanding of the pharmaceutical, biotechnology, or healthcare sectors Strong track record of building networks across different regions The Ideal Candidate Will Have 10+ years of editorial experience with significant leadership responsibility Track record of successful team building and development Experience in premium B2B content creation Strong understanding of business news and intelligence subscription models Experience working across global teams and time zones Bachelor's degree in journalism, sciences, or business (advanced degree a plus) Why Citeline? You'll be part of Citeline's global editorial leadership team, working closely with editors across our international network. Your role will be crucial in expanding our 80+ year legacy of delivering pharmaceutical intelligence to a worldwide audience. This role offers the unique opportunity to build something new while leveraging the resources and reputation of an established global leader. We're looking for someone who can see the big picture while maintaining an unwavering commitment to editorial excellence. Join An Organization That Is transforming how the pharmaceutical industry makes critical decisions Values innovation and embraces new technologies Offers genuine opportunity for professional growth and impact Provides competitive compensation and benefits Supports flexible and hybrid working arrangements Citeline, part of the Norstella group, is a leading provider of pharmaceutical industry intelligence, trusted by over 3,000 organizations worldwide, including the top 10 global pharma companies. Our suite of publications includes Pink Sheet, Scrip, Medtech Insight, and more, offering critical insights that shape industry decisions. The Guiding Principles For Success At Norstella 01: Bold, Passionate, Mission-First We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do. 02: Integrity, Truth, Reality We make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn’t. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals. 03: Kindness, Empathy, Grace We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication. 04: Resilience, Mettle, Perserverance We will persevere – even in difficult and challenging situations. Our ability to recover from mis-steps and failures in a positive way will help us to be successful in our mission. 05: Humility, Gratitude, Learning We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking. Benefits Health Insurance Provident Fund Reimbursement of Certification Expenses Gratuity 24x7 Health Desk Norstella is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people’s differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individual’s abilities, skills, performance and behavior and our business requirements. Norstella operates a zero tolerance policy to any form of discrimination, abuse or harassment. Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you. Show more Show less

Description About Norstella At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quicker—and help patients in need. Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle —and get the right treatments to the right patients at the right time. Each Organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) Delivers Must-have Answers For Critical Strategic And Commercial Decision-making. Together, Via Our Market-leading Brands, We Help Our Clients Citeline – accelerate the drug development cycle Evaluate – bring the right drugs to market MMIT – identify barrier to patient access Panalgo – turn data into insight faster The Dedham Group – think strategically for specialty therapeutics By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world class solutions in the USA, UK, The Netherlands, Japan, China and India. The Role At Citeline (a Norstella company), we have an exciting opportunity for a Data Journalist to join our international editorial team and become part of an industry-leading pharma, medtech and consumer health intelligence business. Our editorial team is passionate about delivering accurate, timely, and impactful information that shapes industry decisions. Our dedicated team of writers based in countries around the world collaborate around the clock to keep our subscribers up to date, not just on what’s happening in the pharma/medtech/consumer health industries, but what it means for them. You’d be joining a group of products with an 80+-year reputation for in-depth news and analysis and a wealth of journalistic experience and industry knowledge. We are looking for an experienced data journalist who understands that data makes for stronger and more compelling stories and helps to drive our subscription revenue and volume. As a member of our team, you’ll work with a group of journalists to create insightful and captivating news stories and features that deliver value to our subscribers and support their decision-making. If you use statistics to facilitate the writing and reporting of stories and news on a range of pharmaceutical industry related topics, then you may be a perfect match for this role. Duties and responsibilities Use Norstella databases and other data sources to create data-driven stories and brainstorm ideas on their development and visualisation Create compelling data visualisations and find patterns in data Identify opportunities for sharing data and tools Assess leads and pitch captivating story ideas to editors Work well independently or in a team Explore opportunities for using AI in content creation Requirements Present data insightfully and with context to other team members and management Prioritise and multitask to meet deadlines Write detailed articles presenting your data analysis Visually depict complex ideas clearly, accurately and creatively Possess excellent organisational skills and work well in a team Possess exceptional writing and research skills Use statistical tools and graphics packages to present data stories to a wider audience, including those with a non-statistical background Collaborate with the editorial team to provide data and support data analysis for the creation of editorial content Process, clean and verify the integrity of data used for analysis and editorial content Work independently on longer-term data reports/analysis/projects Develop interactive data/graphics around key subjects Produce data-rich content Produce trend analyses using data Identify and integrate new data tools, methods, techniques into editorial content Extensive experience with modelling statistical relationships and predictive analytics, using both regression-based and machine-learning methods Use statistical tools to identify statistical trends and present results in a clear manner Qualifications A bachelor’s degree in computer science, maths, statistics or a related field At least five years of experience in journalism, corporate data science or academic social or natural science Excellent knowledge of programming languages, such as R or Python Advanced MS suite skills, particularly Excel Ability to work with data visualisation tools Excellent written and verbal communication skills. Our guiding principles for success at Norstella 01: Bold, Passionate, Mission-First We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do. 02: Integrity, Truth, Reality We make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn’t. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals. 03: Kindness, Empathy, Grace We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication. 04: Resilience, Mettle, Perseverance We will persevere – even in difficult and challenging situations. Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission. 05: Humility, Gratitude, Learning We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking. Benefits Health Insurance Provident Fund Life Insurance Reimbursement of Certification Expenses Gratuity 24x7 Health Desk Norstella is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people’s differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individual’s abilities, skills, performance and behavior and our business requirements. Norstella operates a zero tolerance policy to any form of discrimination, abuse or harassment. Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you. Show more Show less

Description About Norstella At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quicker—and help patients in need. Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle —and get the right treatments to the right patients at the right time. Each Organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) Delivers Must-have Answers For Critical Strategic And Commercial Decision-making. Together, Via Our Market-leading Brands, We Help Our Clients Citeline – accelerate the drug development cycle Evaluate – bring the right drugs to market MMIT – identify barrier to patient access Panalgo – turn data into insight faster The Dedham Group – think strategically for specialty therapeutics By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world class solutions in the USA, UK, The Netherlands, Japan, China and India. Job Description We are looking for a skilled and experienced DevOps Engineer with expertise in AWS services, infrastructure as code using Terraform, serverless architectures, Grafana, Prometheus, and experience with New Relic and Kubernetes being a plus. The candidate will be responsible for designing, implementing, and maintaining our cloud-based infrastructure, and ensuring the reliability, scalability, and security of our systems. Responsibilities Design, deploy, and maintain AWS infrastructure using infrastructure as code (IaC) using tools such as Terraform and Cloudformation Build and deploy applications in a repetitive and automated way Design and implement serverless architecture using AWS services such as Lambda, API Gateway, DynamoDB, S3, and others Monitor, troubleshoot, and optimize performance of cloud-based applications using monitoring and analytics tools such as Grafana and Prometheus Collaborate with development teams to ensure the reliability, scalability, and security of our systems Automate processes using CI/CD tools such as TeamCity or Jenkins. Implement security best practices and ensure compliance with regulatory requirements Continuously improve our infrastructure and processes to meet evolving business needs and technology trends. Qualifications Bachelor's or Master's degree in Computer Science or a related field 3+ years of experience in a DevOps role, with a focus on AWS services and infrastructure as code Experience with Terraform or other IaC tools such as CloudFormation or CDK Strong understanding of serverless architectures, microservices, and containerization using Kubernetes or other container orchestration tools Experience with monitoring and analytics tools such as Grafana, Prometheus, and New Relic Familiarity with CI/CD tools such as Jenkins, GitLab, or CircleCI Proficient in at least one scripting language (Bash, Python, JavaScript) Proficiency with Linux administration/engineering Deep understanding of cloud-scale and micro/macro-services architectures, experience in operating high performance, highly scalable, and fault-tolerant multi-tenant SaaS based applications. Strong problem-solving skills and the ability to troubleshoot issues in a complex environment. Excellent communication and collaboration skills to work effectively with cross-functional teams. A passion for continuous learning and keeping up with the latest technology trends in the DevOps and cloud computing space. Our guiding principles for success at Norstella 01: Bold, Passionate, Mission-First We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do. 02: Integrity, Truth, Reality We make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn’t. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals. 03: Kindness, Empathy, Grace We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication. 04: Resilience, Mettle, Perseverance We will persevere – even in difficult and challenging situations. Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission. 05: Humility, Gratitude, Learning We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking. Benefits Health Insurance Provident Fund Reimbursement of Certification Expenses Gratuity 24x7 Health Desk Norstella is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people’s differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individual’s abilities, skills, performance and behavior and our business requirements. Norstella operates a zero tolerance policy to any form of discrimination, abuse or harassment. Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you. Show more Show less

Description About Norstella At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quicker—and help patients in need. Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle —and get the right treatments to the right patients at the right time. Each Organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) Delivers Must-have Answers For Critical Strategic And Commercial Decision-making. Together, Via Our Market-leading Brands, We Help Our Clients Citeline – accelerate the drug development cycle Evaluate – bring the right drugs to market MMIT – identify barrier to patient access Panalgo – turn data into insight faster The Dedham Group – think strategically for specialty therapeutics By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world class solutions in the USA, UK, The Netherlands, Japan, China and India. Job Description We are looking for a skilled and experienced DevOps Engineer with expertise in AWS services, infrastructure as code using Terraform, serverless architectures, Grafana, Prometheus, and experience with New Relic and Kubernetes being a plus. The candidate will be responsible for designing, implementing, and maintaining our cloud-based infrastructure, and ensuring the reliability, scalability, and security of our systems. Responsibilities Design, deploy, and maintain AWS infrastructure using infrastructure as code (IAC) using tools such as Terraform and CloudFormation Build and deploy applications in a repetitive and automated way Design and implement serverless architecture using AWS services such as Lambda, API Gateway, DynamoDB, S3, and others Monitor, troubleshoot, and optimize performance of cloud-based applications using monitoring and analytics tools such as New Relic, Grafana and Prometheus Collaborate with development teams to ensure the reliability, scalability, and security of our systems Automate processes using CI/CD tools such as Azure DevOps, TeamCity or Jenkins. Implement security best practices and ensure compliance with regulatory requirements Continuously improve our infrastructure and processes to meet evolving business needs and technology trends Qualifications Bachelor's or Master's degree in Computer Science or a related field 4-5+ years of experience in a DevOps role, with a focus on AWS services and infrastructure as code Experience with Terraform or other IaC tools such as CloudFormation or CDK Strong understanding of serverless architectures, microservices, and containerization using Kubernetes or other container orchestration tools Experience with monitoring and analytics tools such as Grafana, Prometheus, and New Relic Familiarity with CI/CD tools such as Azure DevOps, Jenkins, GitLab, or CircleCI Proficient in at least one scripting language (Bash, Python, JavaScript) Proficiency with Linux administration/engineering Deep understanding of cloud-scale and micro/macro-services architectures, experience in operating high performance, highly scalable, and fault-tolerant multi-tenant SaaS based applications. Strong problem-solving skills and the ability to troubleshoot issues in a complex environment. Excellent communication and collaboration skills to work effectively with cross-functional teams. A passion for continuous learning and keeping up with the latest technology trends in the DevOps and cloud computing space. Our guiding principles for success at Norstella 01: Bold, Passionate, Mission-First We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do. 02: Integrity, Truth, Reality We make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn’t. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals. 03: Kindness, Empathy, Grace We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication. 04: Resilience, Mettle, Perseverance We will persevere – even in difficult and challenging situations. Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission. 05: Humility, Gratitude, Learning We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking. Benefits Health Insurance Provident Fund Reimbursement of Certification Expenses Gratuity 24x7 Health Desk Norstella is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people’s differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individual’s abilities, skills, performance and behavior and our business requirements. Norstella operates a zero tolerance policy to any form of discrimination, abuse or harassment. Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you. Show more Show less

Description About Norstella At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quicker—and help patients in need. Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle —and get the right treatments to the right patients at the right time. Each Organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) Delivers Must-have Answers For Critical Strategic And Commercial Decision-making. Together, Via Our Market-leading Brands, We Help Our Clients Citeline – accelerate the drug development cycle Evaluate – bring the right drugs to market MMIT – identify barrier to patient access Panalgo – turn data into insight faster The Dedham Group – think strategically for specialty therapeutics By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world class solutions in the USA, UK, The Netherlands, Japan, China and India. THE TEAM Building on this success, we know there is more scope for data acquisition, data pipeline orchestration. advanced data processing, real time data ingestion and data science. The Data Engineering team consists of a blend of data engineers and data scientists with wide-ranging skills located across the globe. As part of our growth, we are looking for new data engineers to help building data engineering pipelines and to support the production of new products. We have multi-functional teams consisting of pharmaceutical industry experts, R&D, data engineering and data scientists to rapidly prototype new visualizations and interactive reports using both our existing and newly acquired datasets. SCOPE OF THE ROLE In this role as a Senior Data Engineer, you will: Design and optimisation of database solutions that sit upstream of main production environment. Creation of optimized upstream database systems in Snowflake / RDS, e.g. consolidated/standardized clinical trial or pricing database (across multiple geographies). Working with stakeholders from different departments to develop data strategies that align with the organization's goals. Collaborating with business teams and data scientists to improve data models that feed business intelligence tools. Overseeing the department's data integration work, including writing scripts and maintaining a data warehouse and analytics environment. Pulling, processing and structuring new data sets, from public and private sources, e.g. research abstracts. Developing and maintaining data pipelines that are scalable and can handle increasing amounts of data. Automate data pipelines using Step Function, Airflow and AWS serverless compute services. Develop & maintain data publication and synchronization processes, supporting Norstella Data platform (NDP). Productionising Snowflake Data Warehouse for all data platforms. Mentoring the Data engineers by assisting them technically. Managing the Data Engineering budgets. How You'll Succeed You will work with NDP team to understand a problem which is hindering developing and releasing effective new data products which we believe we can help with. After understanding the problem and how it can be solved, you will work with the team to provide carefully curated and transformed data for the product. The data sources may be already available in Snowflake, and simply require dedicated views, or be more complex such as ingestion of external datasets, use of Data acquisition Framework (DAF) to gather data, or to join with data from other companies within the Norstella group. Working with the broader product team, this dataset will be continuously updated, cleaned, and refined. After iterating the design with the visualisation team, the prototype will be demoed and if suitable converted into a full production product. This will involve productionising the pipeline using Step Function / Airflow and other AWS cloud services, ensuring it is automatically refreshed with data if required, and putting in place monitoring and alerts so any issues can be identified and solved rapidly. What It Takes Bachelor’s degree in computer science, similar technical field of study or equivalent practical experience. Excellent SQL querying skills and stored procedure creation skills. Experience handling large data sets in formats such as XML, JSON and CSV. Building data pipelines. Good Python knowledge, with a focus on data manipulation. AWS Data services (S3, Glue, MWAA, Lambda, Step Functions, Secrets Manager, SQS, SES, etc.) Superior communication skills, friendly approach to business and the ability to grow and adapt as business does. Finger on the pulse with new & emerging technologies. Desirable AWS certifications. Snowflake / Any Columnar / Any RDS certifications. Experience with data visualisation tools such as Tableau, Power BI or QuickSight. The guiding principles for success at Norstella 01: Bold, Passionate, Mission-First We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do. 02: Integrity, Truth, Reality We make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn’t. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals. 03: Kindness, Empathy, Grace We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication. 04: Resilience, Mettle, Perseverance We will persevere – even in difficult and challenging situations. Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission. 05: Humility, Gratitude, Learning We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking. Benefits Health Insurance Provident Fund Life Insurance Reimbursement of Certification Expenses Gratuity 24x7 Health Desk Norstella is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people’s differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individual’s abilities, skills, performance and behavior and our business requirements. Norstella operates a zero tolerance policy to any form of discrimination, abuse or harassment. Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you. Show more Show less

Description About Norstella At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quicker—and help patients in need. Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle —and get the right treatments to the right patients at the right time. Each Organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) Delivers Must-have Answers For Critical Strategic And Commercial Decision-making. Together, Via Our Market-leading Brands, We Help Our Clients Citeline – accelerate the drug development cycle Evaluate – bring the right drugs to market MMIT – identify barrier to patient access Panalgo – turn data into insight faster The Dedham Group – think strategically for specialty therapeutics By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world class solutions in the USA, UK, The Netherlands, Japan, China and India. Job Description We are seeking a dynamic and innovative AI Software Tester with hands-on experience in integrating AI/ML utilities into test automation frameworks. The ideal candidate has actively worked with AI-driven testing tools or implemented machine learning-based solutions to improve testing processes within the last year. This role will be instrumental in shaping the future of intelligent testing within our organization, with a strong focus on test optimization, defect prediction, self-healing test frameworks, and intelligent test data generation. Responsibilities Test Automation Development: Design, implement, and maintain automated test scripts Work with tools like Functionize, with AI plugins, or custom ML models for enhancing test coverage and efficiency Design, develop, and maintain automated test frameworks integrated with AI/ML components. Implement or enhance AI utilities such as self-healing locators, visual testing, predictive analytics, or intelligent defect clustering. Collaborate with DevOps and development teams to integrate AI/ML tools within CI/CD pipelines. Analyze large volumes of test data to identify patterns, improve test coverage, and reduce defect leakage using AI techniques. Evaluate and benchmark AI-powered testing tools and provide recommendations for adoption. API Testing using tools like Postman or Rest Assured to verify endpoint functionality, response times, and error handling. Database Testing: Validate data integrity through database testing, including writing and executing complex SQL queries to ensure accuracy and consistency within databases like SQL Server and Snowflake. Integrate automated tests into Azure DevOps pipelines, ensuring continuous integration and continuous delivery (CI/CD) processes are streamlined and efficient. Functional Testing: Conduct in-depth functional and nonfunctional testing to ensure applications work as expected in various user scenarios. Develop and implement testing strategies that leverage AI techniques to ensure thorough coverage across functional, performance, API, and database testing domains. Collaboration & Mentorship: Collaborate with cross-functional teams, including developers and product managers, to ensure a high standard of quality is maintained. Mentor junior team members and share best practices for test automation. Cloud Experience: Leverage cloud technologies such as Azure and AWS to ensure testing and deployment environments are robust and scalable. Requirements 6+ years of experience in Automation Testing with strong knowledge of at least one programming/scripting language (e.g., Python, Java, JavaScript). Familiarity with AI-based automation tools like Functionize 1+ year of hands-on experience working with AI/ML-based testing tools or utilities (VS Code) Experience with LLMs (e.g., ChatGPT, MS Copilot, Claude, Gemini) and prompt design techniques. Ability to experiment, test, and iterate to find optimal prompt formats and structures. Familiarity with tools like OpenAI API, LangChain, or similar orchestration frameworks is a plus. Solid experience with Azure DevOps for CI/CD pipeline integration. Expertise in writing complex SQL queries for validating data and performing comprehensive database testing. Experience with API testing using tools like Postman, Rest Assured, or similar. Strong experience with SQL Server and Snowflake for database validation. Knowledge of cloud technologies such as Azure or AWS. Exposure to implementing AI features such as Self-healing test scripts, Visual validation Strong analytical and problem-solving skills. Benefits Health Insurance Provident Fund Life Insurance Reimbursement of Certification Expenses Gratuity 24x7 Health Desk Our guiding principles for success at Norstella 01: Bold, Passionate, Mission-First We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do. 02: Integrity, Truth, Reality We make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn’t. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals. 03: Kindness, Empathy, Grace We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication. 04: Resilience, Mettle, Perseverance We will persevere – even in difficult and challenging situations. Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission. 05: Humility, Gratitude, Learning We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking. Norstella is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people’s differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individual’s abilities, skills, performance and behavior and our business requirements. Norstella operates a zero tolerance policy to any form of discrimination, abuse or harassment. Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you. Show more Show less

Description About Norstella At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quicker—and help patients in need. Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle —and get the right treatments to the right patients at the right time. Each Organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) Delivers Must-have Answers For Critical Strategic And Commercial Decision-making. Together, Via Our Market-leading Brands, We Help Our Clients Citeline – accelerate the drug development cycle Evaluate – bring the right drugs to market MMIT – identify barrier to patient access Panalgo – turn data into insight faster The Dedham Group – think strategically for specialty therapeutics By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world class solutions in the USA, UK, The Netherlands, Japan, China and India. The Role As part of the Technical Support Team, you will be required to work closely with Cloud Operations, Product Management, and Development to provide product knowledge, configuration assistance, and second level technical support to Norstella’s client base. As a Tier II Engineer and the first escalated contact for client requests, you support the Norstella SaaS platforms as well as the related Integrations that work with it. You will work hand in hand with the different Support teams as well as the established Tier II team. This role is frontend user support with the opportunity to learn backend systems. Responsibilities Provide tier two technical support for Norstella SaaS platforms and related integrations Triage technical issues, resolve problems independently and escalate when appropriate. Taking ownership of client technical issues, including initial troubleshooting, identification of root causes, and issue resolution and communication Enhancing internal and external knowledge-based solutions with effective articles Achieve and maintain targeted case statistics such as number of cases closed or issues resolved, along with other established goals Provide professional-level conversations with customers to gather information, troubleshoot, and resolve their technical requests Identify and escalate issues through our SWARM process Document actions in tickets to effectively communicate information internally and to clients Qualifications 5+ years of experience in supporting SaaS solutions for international customers BS Degree or equivalent skill experience Excellent communication skills and the ability to work in a fast-paced, team environment Experience in a cloud (SaaS) environment Very customer-oriented and friendly - drive to achieve a satisfied client, not just a technical resolution Self-starter, able to learn new technologies "on the fly" Collaborative team player Ability to prioritize, manage time effectively and multitask Qualifications(Preferred) SQL scripting experience Automation (Terraform) and/or JavaScript scripting experience Base understanding and experience with AWS and/or Azure Experience with object-oriented programming languages (i.e. – Java, C#) Our guiding principles for success at Norstella 01: Bold, Passionate, Mission-First We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do. 02: Integrity, Truth, Reality We make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn’t. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals. 03: Kindness, Empathy, Grace We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication. 04: Resilience, Mettle, Perseverance We will persevere – even in difficult and challenging situations. Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission. 05: Humility, Gratitude, Learning We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking. Benefits Health Insurance Provident Fund Reimbursement of Certification Expenses Gratuity 24x7 Health Desk Norstella is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people’s differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individual’s abilities, skills, performance and behavior and our business requirements. Norstella operates a zero tolerance policy to any form of discrimination, abuse or harassment. Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you. Show more Show less

Description About Norstella At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quicker—and help patients in need. Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle —and get the right treatments to the right patients at the right time. Each Organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) Delivers Must-have Answers For Critical Strategic And Commercial Decision-making. Together, Via Our Market-leading Brands, We Help Our Clients Citeline – accelerate the drug development cycle Evaluate – bring the right drugs to market MMIT – identify barrier to patient access Panalgo – turn data into insight faster The Dedham Group – think strategically for specialty therapeutics By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world class solutions in the USA, UK, The Netherlands, Japan, China and India. Overview Job Description We are seeking a skilled Salesforce Developer to design, develop, and implement solutions within the Salesforce platform to enhance business processes. The ideal candidate will have hands-on experience with Salesforce customization, configuration, and development, as well as a deep understanding of the Salesforce ecosystem. Key Responsibilities Salesforce Development Develop custom applications using Apex, Visualforce, and Lightning Web Components (LWC). Create and maintain triggers, workflows, and process automation to streamline business processes. Integrate Salesforce with external systems using APIs and middleware tools. Customization and Configuration Customize standard and custom objects, fields, record types, and page layouts. Implement security controls, including user roles, profiles, and sharing rules. Configure Sales, Service, and Marketing Cloud modules to meet business needs. Collaborative Problem Solving Work closely with salesforce admins, business stakeholders, product owners, and other developers to gather and analyze requirements. Propose technical solutions aligned with business objectives. Troubleshoot and resolve system performance issues or defects. Maintenance and Optimization Monitor and optimize Salesforce system performance. Conduct regular system audits to ensure data quality and system efficiency. Provide technical support and training to end-users as needed. Review of salesforce release notes, identifying risks in current build and features of interest that could benefit the organisation Documentation and Best Practices Document system designs, development processes, and configuration details. Adhere to Salesforce best practices and coding standards to ensure maintainability and scalability. Qualification Required Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience as a Salesforce Developer (minimum 2-3 years). Strong proficiency in Apex, Visualforce, and Lightning Web Components (LWC). Hands-on experience with Salesforce declarative features (Flows, Process Builder, Validation Rules). Knowledge of Salesforce integrations using REST, SOAP, and other APIs. Salesforce Platform Developer I certification. Preferred Salesforce Platform Developer II or other relevant certifications. Experience with version control systems like Git. Familiarity with Agile development methodologies. Understanding of DevOps practices and tools such as Jenkins or Salesforce DX. Familiarity with CPQ a bonus Key Skills Problem-solving and analytical thinking. Excellent communication and teamwork skills. Strong attention to detail and a proactive approach to system improvement. Our guiding principles for success at Norstella 01: Bold, Passionate, Mission-First We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do. 02: Integrity, Truth, Reality We make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn’t. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals. 03: Kindness, Empathy, Grace We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication. 04: Resilience, Mettle, Perseverance We will persevere – even in difficult and challenging situations. Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission. 05: Humility, Gratitude, Learning We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking. Benefits Health Insurance Provident Fund Reimbursement of Certification Expenses Gratuity 24x7 Health Desk Norstella is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people’s differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individual’s abilities, skills, performance and behavior and our business requirements. Norstella operates a zero tolerance policy to any form of discrimination, abuse or harassment. Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you. Show more Show less

Description About Norstella At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quicker—and help patients in need. Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle —and get the right treatments to the right patients at the right time. Each Organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) Delivers Must-have Answers For Critical Strategic And Commercial Decision-making. Together, Via Our Market-leading Brands, We Help Our Clients Citeline – accelerate the drug development cycle Evaluate – bring the right drugs to market MMIT – identify barrier to patient access Panalgo – turn data into insight faster The Dedham Group – think strategically for specialty therapeutics By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world class solutions in the USA, UK, The Netherlands, Japan, China and India. Key Responsibilities A Data Engineer is responsible for developing and maintaining data processing systems and infrastructure. Here are some key duties and responsibilities typically associated with this role: Design and Build Data Pipelines: Create and maintain optimal data pipeline architecture for extracting, transforming, and loading (ETL) data from various sources. Data Management: Assemble large, complex data sets that meet functional and non-functional business requirements. Data Processing: Process incoming files by matching databases, creating resulting execution files, monitoring and reporting file contents, and posting files in required locations and alerting team members to facilitate campaign delivery. These file processing tasks are weekly or monthly. Weekly file processing tasks must be performed on Tuesday-Wednesday each week during strict time periods (between 6am-10am Eastern Standard Time) and require candidate to be online/available from 8am-12pm EST each Tues-Wed. Process Improvement: Identify, design, and implement internal process improvements, such as automating manual processes and optimizing data delivery. Collaboration: Work with stakeholders, including data scientists, analysts, and executives, to support their data infrastructure needs and assist with data-related technical issues. Data Quality: Ensure data quality and reliability by developing and testing architectures that enable data extraction and transformation for predictive or prescriptive modeling. Skills And Qualifications Technical Proficiency: Experience with data pipeline and workflow management tools, such as Apache Airflow, AWS Glue, or similar. Programming Skills: Proficiency in programming languages like SQL, Python, Java, or Scala. Database Management: Experience with relational SQL and NoSQL databases, including Postgres and Cassandra. Big Data Tools: Familiarity with big data tools like Hadoop, Spark, or Kafka. Analytical Skills: Strong analytical skills with the ability to combine data from different sources and interpret trends and patterns. Education And Experience Degree: A bachelor’s degree in computer science, Engineering or a related field. Experience: Previous experience as a data engineer ideally in the digital advertising industry. This role is crucial for transforming raw data into client reporting and actionable insights. Benefits Health Insurance Provident Fund Reimbursement of Certification Expenses Gratuity 24x7 Health Desk Our guiding principles for success at Norstella 01: Bold, Passionate, Mission-First We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do. 02: Integrity, Truth, Reality We make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn’t. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals. 03: Kindness, Empathy, Grace We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication. 04: Resilience, Mettle, Perseverance We will persevere – even in difficult and challenging situations. Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission. 05: Humility, Gratitude, Learning We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking. Norstella is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people’s differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individual’s abilities, skills, performance and behavior and our business requirements. Norstella operates a zero tolerance policy to any form of discrimination, abuse or harassment. Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you. Show more Show less

Description About Norstella At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quicker—and help patients in need. Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle —and get the right treatments to the right patients at the right time. Each Organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) Delivers Must-have Answers For Critical Strategic And Commercial Decision-making. Together, Via Our Market-leading Brands, We Help Our Clients Citeline – accelerate the drug development cycle Evaluate – bring the right drugs to market MMIT – identify barrier to patient access Panalgo – turn data into insight faster The Dedham Group – think strategically for specialty therapeutics By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world class solutions in the USA, UK, The Netherlands, Japan, China and India. Job Description Team Overview The Market Research Operations team supports the qualitative and quantitative market research function at Norstella. The group ensures the derivation of valuable and actionable insights and strategies via data analysis to facilitate the delivery of the highest quality deliverables to pharmaceutical manufacturers and healthcare clients. Position Description As the Sr. Director/Vice President of Market Research Operations, you will lead and execute day-to-day operations of Norstella’s market research and advisory services. The position is responsible for setting up operational teams, ensuring productivity and efficiency, preparing and executing business plans and presenting performance reports to executive leadership. Lead the market research operations team, ensuring timely and high-quality delivery of market research projects. Partner with market research leaders in market access and strategic intelligence business units to drive productivity and efficiency. Design, develop, and execute department plans to drive operational efficiencies and function at scale. Oversee local budgets, resource mobilization, overall performance, and prepare monthly reports for executive leadership. Establish strong processes and automation to increase the efficiency and quality of deliverables. Guide operational teams on the design and conduct of market research projects and products. Ensures analytical insights meet strategic implications, nurtures junior team members to achieve the necessary depth and breadth of insights. Establish a culture of high-performance, feedback and accountability. Requirements Advanced degree (Masters, PhD) with a life science or business administration focus. 10-15 years of successful experience leading market research operations. Expertise in cultivating high-performing and efficient operation teams. Well-versed in US life sciences industry and landscape. Demonstrated success in identifying the needs of cross-functional stakeholders and executing successful business plans Knowledgeable in qualitative and quantitative market research methodologies. Ability to plan and execute business plans and run delivery at scale Excellent communication skills, and ability to lead, motivate, and cross-collaborate. The guiding principles for success at Norstella 01: Bold, Passionate, Mission-First We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do. 02: Integrity, Truth, Reality We make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn’t. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals. 03: Kindness, Empathy, Grace We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication. 04: Resilience, Mettle, Perseverance We will persevere – even in difficult and challenging situations. Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission. 05: Humility, Gratitude, Learning We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking. Benefits Health Insurance Provident Fund Life Insurance Reimbursement of Certification Expenses Gratuity 24x7 Health Desk Norstella is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people’s differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individual’s abilities, skills, performance and behavior and our business requirements. Norstella operates a zero tolerance policy to any form of discrimination, abuse or harassment. Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you Show more Show less

Description About Norstella At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quicker—and help patients in need. Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle —and get the right treatments to the right patients at the right time. Each Organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) Delivers Must-have Answers For Critical Strategic And Commercial Decision-making. Together, Via Our Market-leading Brands, We Help Our Clients Citeline – accelerate the drug development cycle Evaluate – bring the right drugs to market MMIT – identify barrier to patient access Panalgo – turn data into insight faster The Dedham Group – think strategically for specialty therapeutics By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world class solutions in the USA, UK, The Netherlands, Japan, China and India. Job Description Norstella is seeking an experienced Data Engineer with a background in Data Warehouse & Technology, to manage and deliver our expanding program of work for integrating business applications to the data warehouse. The Data Engineer will be responsible for designing, implementing, deploying, and supporting various data management technologies and architectures. You will be a critical team member and developing the means to collect and ingest data, developing data models and data engines, creating automated data pipelines, and taking the lead in making them production ready. You will assist with integrating with existing applications and will have the opportunity to accelerate the delivery of and improve the quality of the enterprise data & insight. Key duties and responsibilities Analyse data sources and prepare data ingestion pipelines. Stage data, assess the quality of the data, cleanse data. Design and implement ETL jobs and transformations to populate a data lake and data warehouse. Integrate data pipelines to the enterprise data warehouse following the architecture principles. Perform and monitor data loads and optimize data for extraction and reporting use. Administer the data warehouse by performing appropriate database management functions (e.g., maintain space availability, set indexing, monitor utilization, jobs, performance, check databases integrity) to ensure optimum capacity and data warehouse performance. Monitor, report, and analyse usage trends to maintain quality control and high performance of the data retrieval from a database or other data storage. Administer users access with data governance policies. Participating in data workshops as necessary Collaborating with business and technology partners to grow and develop the data engineering practice. Key requirements 4+ years of experience working in cloud technology especially AWS stack AWS data stack experience is a must (AWS Glue), Apache airflow experience. Strong Python, T-SQL, C# development skills (min 4 years hands-on experience) for building and redefining data pipelines is required. Data modelling experience in data warehouse concepts like fact tables, lookup tables, both designing and creating database objects like tables, views, stored procedures, functions, row level security is a must. 4+ years of experience working with Data Lakehouse especially Snowflake Good analytical skills, ability to learn quick and synthesize the information. Experience in fast moving projects with tight deadlines. Strong communication skills, both verbal and written. The successful candidates will be expected to communicate effectively with both business and technical teams when troubleshooting issues. Excellent debugging, problem solving and testing skills. Good interpersonal skills and capable of working individually and as part of a team. BS degree in Computer Science, Information Systems, or equivalent experience Preferred Experience Real-time data processing with Apache Kafka Experience in working with / supplying data to visualization tools such as Qlik, Tableau, Power BI or similar. Good understanding of data integration patterns. Experience with / exposure to software development for analytic applications. Our guiding principles for success at Norstella 01: Bold, Passionate, Mission-First We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do. 02: Integrity, Truth, Reality We make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn’t. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals. 03: Kindness, Empathy, Grace We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication. 04: Resilience, Mettle, Perseverance We will persevere – even in difficult and challenging situations. Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission. 05: Humility, Gratitude, Learning We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking. Benefits Health Insurance Provident Fund Reimbursement of Certification Expenses Gratuity 24x7 Health Desk Norstella is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people’s differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individual’s abilities, skills, performance and behavior and our business requirements. Norstella operates a zero tolerance policy to any form of discrimination, abuse or harassment. Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you. Show more Show less

Description About Norstella At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quicker—and help patients in need. Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle —and get the right treatments to the right patients at the right time. Each Organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) Delivers Must-have Answers For Critical Strategic And Commercial Decision-making. Together, Via Our Market-leading Brands, We Help Our Clients Citeline – accelerate the drug development cycle Evaluate – bring the right drugs to market MMIT – identify barrier to patient access Panalgo – turn data into insight faster The Dedham Group – think strategically for specialty therapeutics By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world class solutions in the USA, UK, The Netherlands, Japan, China and India. THE TEAM Building on this success, we know there is more scope for data acquisition, data pipeline orchestration. advanced data processing, real time data ingestion and data science. The Data Engineering team consists of a blend of data engineers and data scientists with wide-ranging skills located across the globe. As part of our growth, we are looking for new data engineers to help building data engineering pipelines and to support the production of new products. We have multi-functional teams consisting of pharmaceutical industry experts, R&D, data engineering and data scientists to rapidly prototype new visualisations and interactive reports using both our existing and newly acquired datasets. SCOPE OF THE ROLE In This Role As a Data Engineer, You Will Design and optimization of database solutions that sit upstream of main production environment. Creation of optimised upstream database systems in Snowflake / RDS, e.g. consolidated/standardised clinical trial or pricing database (across multiple geographies). Pulling, processing and structuring new data sets, from public and private sources, e.g. research abstracts. Automate data pipelines using Step Function, Airflow and AWS serverless compute services. Develop & maintain data publication and synchronization processes, supporting Norstella Data platform (NDP). Production sing Snowflake Data Warehouse for all data platforms. How You'll Succeed You will work with NDP team to understand a problem which is hindering developing and releasing effective new data products which we believe we can help with. After understanding the problem and how it can be solved, you will work with the team to provide carefully curated and transformed data for the product. The data sources may be already available in Snowflake, and simply require dedicated views, or be more complex such as ingestion of external datasets, use of Data acquisition Framework (DAF) to gather data, or to join with data from other companies within the Norstella group. Working with the broader product team, this dataset will be continuously updated, cleaned, and refined. Data Engineering After iterating the design with the visualisation team, the prototype will be demoed and if suitable converted into a full production product. This will involve productionising the pipeline using Step Function / Airflow and other AWS cloud services, ensuring it is automatically refreshed with data if required, and putting in place monitoring and alerts so any issues can be identified and solved rapidly. What It Takes Bachelor’s degree in computer science, similar technical field of study or equivalent practical experience. Excellent SQL querying skills and stored procedure creation skills. Experience handling large data sets in formats such as XML, JSON and CSV. Building data pipelines. Good Python knowledge, with a focus on data manipulation. AWS Data services (S3, Glue, MWAA, Lambda, Step Functions, Secrets Manager, SQS, SES, etc.) Superior communication skills, friendly approach to business and the ability to grow and adapt as business does. Finger on the pulse with new & emerging technologies. Desirable AWS certifications. Snowflake / Any Columnar / Any RDS certifications. Experience with data visualisation tools such as Tableau, Power BI or QuickSight. Norstella is an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people's differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individual's abilities, skills, performance and behaviour and our business requirements. Norstella operates a zero tolerance policy to any form of discrimination, abuse or harassment Our guiding principles for success at Norstella 01: Bold, Passionate, Mission-First We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do. 02: Integrity, Truth, Reality We make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn’t. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals. 03: Kindness, Empathy, Grace We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication. 04: Resilience, Mettle, Perseverance We will persevere – even in difficult and challenging situations. Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission. 05: Humility, Gratitude, Learning We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking. Benefits Health Insurance Provident Fund Reimbursement of Certification Expenses Gratuity 24x7 Health Desk Norstella is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people’s differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individual’s abilities, skills, performance and behavior and our business requirements. Norstella operates a zero tolerance policy to any form of discrimination, abuse or harassment. Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you. Show more Show less

Description About Norstella At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quicker—and help patients in need. Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle —and get the right treatments to the right patients at the right time. Each Organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) Delivers Must-have Answers For Critical Strategic And Commercial Decision-making. Together, Via Our Market-leading Brands, We Help Our Clients Citeline – accelerate the drug development cycle Evaluate – bring the right drugs to market MMIT – identify barrier to patient access Panalgo – turn data into insight faster The Dedham Group – think strategically for specialty therapeutics By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world class solutions in the USA, UK, The Netherlands, Japan, China and India. Responsibilities Business/ Customer Develop a strong command on the business processes, operating procedures as per SOPs and expertise in research and analysis of clinical trials/drug/company profiles/Deals information from public domain in a quick and accurate manner Demonstrate a strong understanding of business models & processes, authoring tool and other tools and extensions used by the team, cultivate robust decision making skills on the process Strengthen knowledge of data sourcing and retrieval by exposure to various websites and insights on industry trends, developments and various terms in business research Complete all mandatory and aspirational courses on- time, upskill continuously on domain and behavioral aspects through CTS training programs Strongly contribute towards achieving team objectives, displaying enthusiasm, while remaining scientifically and intellectually rigorous Work with team leads and Process leads on the assigned tasks and KPIs, should be able to multi-task effortlessly on team assignments Display excellent communication skills to interact with teams, client and internal management Process Research, verify and validate data and information from various sources, including company websites, trial registries, SEC filings, publications, regulatory sites and journals as per SOP Write and update Clinical trial / Drug profile /Deals information based on research findings based on in-house style guidelines and writing style and complete the reports Should be able to meet the individual productivity and quality as per assigned target as well as coordinate with other team members/managers on special project requirements from client; Ensure all agreed standards of quality and accuracy are met at all times Manage and coordinate training needs-both fresh and refresher type on domain and process to ensure independent work from the team while maintaining good quality Provide process improvement ideas and share best practices with(in) teams, identify and report on process efficiencies identified to the lead/Manager and ensure implementation of the same Ensure efficient multi-tasking of all team assignments and take up POC role for tasks on a rotational basis and report progress to leads in timely manner Assist the leads in maintaining trackers and team reports, planning and execution of work and overall team task handling People Ensure/follow up/assist the team members on timely completion of deliverables, providing training as necessary to ensure data quality; Report to the manager on performance status and any escalations Actively participate and contribute to team initiatives: regular team meetings, knowledge sharing sessions, etc. Coordinate with other TA teams for work completion Handle the training needs of the team and keep a check on team quality Additional Information Measurement Criteria Turnaround Timelines (TAT), quality and Productivity QA of team, Training Efficiency Proper documentation and file management Policy and Schedule adherence Complete Mandated training programs and Lean Six Sigma Requirements Educational Guidelines : Graduate/Post Graduate/ Doctorate degree in life sciences/Pharmacy/Medical sciences or equivalent degrees Technical Skills - Knowledge of Fundamental Analysis and MS Office Suite Sector specific qualification is an added advantage Experience Guidelines 3-4 years of work experience. Experience in Business Research and Analysis/ Secondary data research in life science/healthcare domain is preferred Benefits Health Insurance Provident Fund Reimbursement of Certification Expenses Gratuity 24x7 Health Desk Our guiding principles for success at Norstella 01: Bold, Passionate, Mission-First We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do. 02: Integrity, Truth, Reality We make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn’t. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals. 03: Kindness, Empathy, Grace We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication. 04: Resilience, Mettle, Perseverance We will persevere – even in difficult and challenging situations. Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission. 05: Humility, Gratitude, Learning We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking. Norstella is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people’s differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individual’s abilities, skills, performance and behavior and our business requirements. Norstella operates a zero-tolerance policy to any form of discrimination, abuse or harassment. Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you. Show more Show less

Description About Norstella At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quicker—and help patients in need. Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle —and get the right treatments to the right patients at the right time. Each Organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) Delivers Must-have Answers For Critical Strategic And Commercial Decision-making. Together, Via Our Market-leading Brands, We Help Our Clients Citeline – accelerate the drug development cycle Evaluate – bring the right drugs to market MMIT – identify barrier to patient access Panalgo – turn data into insight faster The Dedham Group – think strategically for specialty therapeutics By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world class solutions in the USA, UK, The Netherlands, Japan, China and India. The Role We are looking for a highly driven and detail-oriented Program Manager to lead and deliver complex data science and analytics projects . The ideal candidate will bring a strong blend of technical understanding , program management expertise , and stakeholder engagement skills to drive successful execution in a fast-paced environment. This role will be pivotal in planning, coordinating, and delivering data-driven initiatives by working closely with data scientists, engineers, business stakeholders, and leadership. Responsibilities Drive end-to-end delivery of data science programs, from requirements gathering to production deployment. Manage cross-functional project teams including data scientists, analysts, engineers, and product managers. Define project scope, timelines, milestones, and deliverables while proactively identifying and mitigating risks. Develop and maintain program plans, dashboards, and progress reports for stakeholders. Ensure alignment of project goals with business objectives, regularly engaging with senior leadership and business owners. Track and manage budgets, resources, and vendor interactions (if any). Lead agile ceremonies (scrum, sprint planning, retrospectives) and improve delivery cadence and quality. Promote best practices in MLOps, model governance, and responsible AI, where applicable. Work closely with QA and DevOps teams for integration and deployment. Requirements 10+ years of total experience, with at least 4-5 years managing data science / ML / AI projects. Proven track record of delivering complex technical programs in data and analytics domains. Strong understanding of the data science lifecycle – from problem definition, data preparation, modeling, evaluation, to deployment. Hands-on experience with project management tools (e.g., Jira, Confluence, MS Project). Proficiency in agile methodologies and stakeholder communication. Excellent analytical, organizational, and interpersonal skills. Technical background in data science, statistics, computer science, or related fields is a plus. Experience working in healthcare, or similar data-rich industries. Familiarity with cloud platforms (AWS, GCP, Azure) and modern data/ML pipelines. PMP, PMI-ACP, or similar certifications are a plus. Benefits Health Insurance Provident Fund Life Insurance Reimbursement of Certification Expenses Gratuity 24x7 Health Desk Our guiding principles for success at Norstella 01: Bold, Passionate, Mission-First We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do. 02: Integrity, Truth, Reality We make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn’t. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals. 03: Kindness, Empathy, Grace We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication. 04: Resilience, Mettle, Perseverance We will persevere – even in difficult and challenging situations. Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission. 05: Humility, Gratitude, Learning We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking. Norstella is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people’s differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individual’s abilities, skills, performance and behavior and our business requirements. Norstella operates a zero tolerance policy to any form of discrimination, abuse or harassment. Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you. Show more Show less

Description About Norstella At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quicker—and help patients in need. Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle —and get the right treatments to the right patients at the right time. Each Organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) Delivers Must-have Answers For Critical Strategic And Commercial Decision-making. Together, Via Our Market-leading Brands, We Help Our Clients Citeline – accelerate the drug development cycle Evaluate – bring the right drugs to market MMIT – identify barrier to patient access Panalgo – turn data into insight faster The Dedham Group – think strategically for specialty therapeutics By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world class solutions in the USA, UK, The Netherlands, Japan, China and India. Job Description Billing Collate all relevant information required for billing in a timely manner Review the data input in the CRM and accounting system to ensure accuracy of final bill Issue invoices in timely manner and send them to customers through various channels (portal, e-mail etc.) Invoice portal upload and maintenance Timely resolution of invoice dispute and PO chasing, Customer account maintenance, reconciliations and query resolution Support shared AR Inbox. Credit Control Reduce overdue debtor days. Build effective relationships with customers to obtain payment on time. Use best judgement and initiative to chase for payment by telephone, email & dunning. Negotiate payment plans with Finance management approval. Customer account reconciliation, obtaining relevant tax documentation to facilitate payment. Customer account research with the ability to analyze and resolve payment related issues. Responding to information requests from Management and Sales regarding customer account status. Customer account reconciliation, obtaining relevant tax documentation to facilitate payment. Customer account research with the ability to analyze and resolve payment related issues. Ensure timely and effective escalation of delinquent customer debt Provide periodic account status report to Finance and Sales Management Qualifications/skills 2+ years of billing experience 2+ years of Credit control experience Strong verbal and written communication skills Skill in establishing and maintaining effective working relationships Approachable customer service orientation and “can do” attitude Accuracy and attention to detail Strong organizational skills Ability to organise and prioritize multiple tasks Able to work under pressure and meet deadlines Intermediate level proficiency with Microsoft Excel skills required Experience with NetSuite and Salesforce systems preferred Benefits Health Insurance Provident Fund Reimbursement of Certification Expenses Gratuity 24x7 Health Desk The Guiding Principles For Success At Norstella 01: Bold, Passionate, Mission-First We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do. 02: Integrity, Truth, Reality We make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn’t. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals. 03: Kindness, Empathy, Grace We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication. 04: Resilience, Mettle, Perseverance We will persevere – even in difficult and challenging situations. Our ability to recover from mis-steps and failures in a positive way will help us to be successful in our mission. 05: Humility, Gratitude, Learning We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking. Norstella provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Show more Show less

Description About Norstella At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quicker—and help patients in need. Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle —and get the right treatments to the right patients at the right time. Each Organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) Delivers Must-have Answers For Critical Strategic And Commercial Decision-making. Together, Via Our Market-leading Brands, We Help Our Clients Citeline – accelerate the drug development cycle Evaluate – bring the right drugs to market MMIT – identify barrier to patient access Panalgo – turn data into insight faster The Dedham Group – think strategically for specialty therapeutics By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world class solutions in the USA, UK, The Netherlands, Japan, China and India. Job Description Team Overview The Market Research team supports the qualitative and quantitative market research function at MMIT. The group ensures the derivation of valuable and actionable insights and strategies via data analysis to facilitate the delivery of the highest quality deliverables to pharmaceutical clients. This position will support the analysis, interpretation, and subsequent reporting of life science market research data. Position Description As a Market ResearchAnalyst, you will cleanse, process, and analyze qualitative and quantitative data to support the generation of insights and strategic recommendations in deliverables for MMIT’s market research products to answer business questions for pharmaceutical clients and to contribute to MMIT’s goal of smoothing access to therapies.To succeed in this role, you will: Developquestions for multi-stakeholder surveys of various lengths and complexity to drive market research findings Analyzemarket research data, both qualitative and quantitative, via a variety of statistical methods Generateslide templates and formats to visualize data and associated insights in an easily digestible manner Highlightkey trends in data and answers to client research goals Integratean insightful and actionable narrative into multiple pharmaceutical client deliverable types across a variety of therapeutic areas Craftexecutive summary slides to encapsulate key insights of the greatest client impact Reviewdeliverables to ensure accuracy, quality, and client readiness Establishfoundational therapeutic area and market access content knowledge Recommend content, deliverables, and process enhancements Qualifications Bachelor’s or advanced degree from a top institution and a strong record of academic achievement One to three years of professional experience in market research, marketing analysis, product management, consulting, biotech, pharmaceuticals, or managed care industry Prior experience analyzing qualitative and quantitative data to identify insights Ability to prepare visually appealing and easily digestible summary reports with client-ready quality Strong detail-orientation, organizational skills, and commitment to delivering high-quality work Ability to balance multiple projects and perform in a deadline-driven environment Well-developed time management and problem-solving skills Strong writing skills and a strong interest in effective communication at all levels of the organization Strong interpersonal skills and the ability to work effectively as part of a team Knowledge of the pharmaceutical and managed care industries preferred Survey writing experience is preferred Strong skills with MS Office applications (Word, Excel, and PowerPoint) The guiding principles for success at Norstella 01: Bold, Passionate, Mission-First We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do. 02: Integrity, Truth, Reality We make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn’t. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals. 03: Kindness, Empathy, Grace We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication. 04: Resilience, Mettle, Perseverance We will persevere – even in difficult and challenging situations. Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission. 05: Humility, Gratitude, Learning We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking. Benefits Health Insurance Provident Fund Reimbursement of Certification Expenses Gratuity 24x7 Health Desk Norstella is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people’s differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individual’s abilities, skills, performance and behavior and our business requirements. Norstella operates a zero tolerance policy to any form of discrimination, abuse or harassment. Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you. Show more Show less

Description About Norstella At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quicker—and help patients in need. Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle —and get the right treatments to the right patients at the right time. Each Organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) Delivers Must-have Answers For Critical Strategic And Commercial Decision-making. Together, Via Our Market-leading Brands, We Help Our Clients Citeline – accelerate the drug development cycle Evaluate – bring the right drugs to market MMIT – identify barrier to patient access Panalgo – turn data into insight faster The Dedham Group – think strategically for specialty therapeutics By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world class solutions in the USA, UK, The Netherlands, Japan, China and India. Sr Software Engineer – Full Stack (Support RWD) Why MMIT? At MMIT, we simplify the complexities of healthcare to smooth access to life saving therapies. Our collective teams achieve this through prioritizing cultivating industry leading data coupled with cutting edge technology to solve some of healthcare’s most complex challenges. MMIT is regarded as a trusted go-to-market partner that identifies barriers to patient access and helps coordinate major stakeholders to move therapies from pipeline to prescription—answering the “what” of how payers cover therapies and the “why” behind those decisions. MMIT’s product portfolio has been built by listening to our clients, and with expert teams of pharmacists, clinicians, data specialists and market researchers who provide foresight, clarity and confidence. In 2022, MMIT joined forces with other market-leading pharmaceutical-solutions providers—Evaluate, Citeline, Panalgo and The Dedham Group—to launch Norstella, which aims to deliver must-have answers for critical strategic and commercial decision-making along the entire drug development journey. The Role We are looking for an experienced Sr Software Engineer with great communication skills, deep experience in software engineering, and most importantly, the ability and willingness to keep learning in this ever-changing technology landscape. Responsibilities Work on data intensive projects with significant complexity Be an excellent teammate, focusing on results, collaboration and winning as a team Have a strong sense of ownership of the solutions that your team works on Be willing to work with and invest yourself in learning new technologies, programming languages, databases etc. Be proactive, and a self-learner. Communicate effectively Be an "agile" person. You desire a fast-paced dynamic work environment Review existing technologies for suitability and make recommendations for change Develop, test, and maintain high-quality software applications using NestJS, NodeJS, React JS, AWS, and Database technologies. Work with designers and project managers to understand client requirements and translate them into technical specifications Collaborate with other developers on the team to ensure code quality and consistency Write clean, maintainable, and efficient code that meets our coding standards Troubleshoot and debug issues in production and non-production environments Develop and maintain automated tests to ensure software quality and reliability Participate in code reviews and contribute to improving our coding practices and standards And other duties as assigned Requirements Minimum bachelor’s degree in computer science and engineering or related field of study, or equivalent experience 5+ years of experience in NestJS and NodeJS programming. 5+ years in building highly performant and scalable web applications using modern tech stacks – HTML5/CSS3/React JS/TypeScript/JavaScript 3+ years of experience with experience working with cloud technology (preferably AWS), and various AWS services like S3, API Gateway, App Sync Expertise in AWS Cloud/AWS UI technology stack Experience with web scraping and web scraping frameworks Solid experience with Docker containerization and orchestration Experience with RESTful API and API security frameworks, service-oriented and/or microservices architecture 2+ years of experience in Agile practices 3+ years of experience with modern relational and NoSQL databases (Experience with relational and/or non-relational databases like Mongo, PostgreSQL, DynamoDB, MySQL etc is a big plus) Experience with “Test First” (TDD) software development process Experience within pharma/healthcare sector is a plus Our guiding principles for success at Norstella 01: Bold, Passionate, Mission-First We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do. 02: Integrity, Truth, Reality We make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn’t. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals. 03: Kindness, Empathy, Grace We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication. 04: Resilience, Mettle, Perseverance We will persevere – even in difficult and challenging situations. Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission. 05: Humility, Gratitude, Learning We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking. Benefits Health Insurance Provident Fund Reimbursement of Certification Expenses Gratuity 24x7 Health Desk Norstella is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people’s differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individual’s abilities, skills, performance and behavior and our business requirements. Norstella operates a zero tolerance policy to any form of discrimination, abuse or harassment. Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you. Show more Show less

Description About Norstella At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quicker—and help patients in need. Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle —and get the right treatments to the right patients at the right time. Each Organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) Delivers Must-have Answers For Critical Strategic And Commercial Decision-making. Together, Via Our Market-leading Brands, We Help Our Clients Citeline – accelerate the drug development cycle Evaluate – bring the right drugs to market MMIT – identify barrier to patient access Panalgo – turn data into insight faster The Dedham Group – think strategically for specialty therapeutics By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world class solutions in the USA, UK, The Netherlands, Japan, China and India. Job Description We are looking for a skilled and experienced DevOps Engineer with expertise in AWS services, and experience in managing both Windows and Linux platforms. Strong experience with infrastructure as code using Terraform, serverless architecture and experience with New Relic and Kubernetes being a plus. The candidate will be responsible for designing, implementing, and maintaining our cloud-based infrastructure, and ensuring the reliability, scalability, and security of our systems. Responsibilities Design, deploy, and maintain AWS infrastructure using infrastructure as code (IaC) using tools such as Terraform and CloudFormation Build and deploy applications in a repetitive and automated way Design and implement solutions using AWS services such as EC2, Lambda, API Gateway, S3, FSX, EKS, RDS, and others Manage patching, and automating Windows/Linux server tasks at scale Build, optimise and support Microsoft RDS/Terminal Services infrastructures Monitor, troubleshoot, and optimize performance of cloud-based applications using tools such as New Relic, CloudWatch and CloudTrail Collaborate with development teams to ensure the reliability, scalability, and security of our systems Automate processes using CI/CD tools such as Azure DevOps, Jenkins and Ansible Implement security best practices and ensure regulatory compliance Continuously improve our infrastructure and processes to meet evolving business needs and technology trends Qualifications Bachelor's or Master's degree in Computer Science or equivalent experience 4-5+ years of experience in a DevOps role, with a focus on AWS services and IaC Experience with Terraform or other IaC tools such as CloudFormation High proficiency of Windows and Linux administration/engineering Strong understanding of AWS management, serverless architectures, microservices, and containerization using Kubernetes or other container orchestration tools Experience with monitoring and analytics tools such as New Relic, CloudWatch and CloudTrail Familiarity with CI/CD tools such as Azure DevOps, Jenkins, GitLab Proficient in at least one scripting language (Bash, Python, PowerShell) Deep understanding of cloud-scale and micro/macro-services architectures, experience in operating high performance, highly scalable, and fault-tolerant multi-tenant SaaS based applications Strong problem-solving skills and the ability to troubleshoot issues in a complex environment Excellent communication and collaboration skills to work effectively with cross-functional teams A passion for continuous learning and keeping up with the latest technology trends in the DevOps and cloud computing space Our guiding principles for success at Norstella 01: Bold, Passionate, Mission-First We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do. 02: Integrity, Truth, Reality We make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn’t. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals. 03: Kindness, Empathy, Grace We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication. 04: Resilience, Mettle, Perseverance We will persevere – even in difficult and challenging situations. Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission. 05: Humility, Gratitude, Learning We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking. Benefits Health Insurance Provident Fund Reimbursement of Certification Expenses Gratuity 24x7 Health Desk Norstella is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people’s differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individual’s abilities, skills, performance and behavior and our business requirements. Norstella operates a zero tolerance policy to any form of discrimination, abuse or harassment. Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you. Show more Show less

Description About Norstella At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quicker—and help patients in need. We turn that into a reality by helping our clients navigate the complexities at each step of the drug development life cycle, from pipeline to patient. As one of the largest global pharma intelligence solution providers, Norstella unites market-leading companies that all have a shared goal of helping bring life-saving therapies to market quicker—and help patients in need. Each Organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) Delivers Must-have Answers For Critical Strategic And Commercial Decision-making. Together, We Help Our Clients Assess the market need and competitive landscape Know precisely which drugs to prioritize in their portfolios Connect the dots between patients and clinical trials Reduce costs, mitigate risk and stay in compliance Find out where the launch difficulties will be—before they’re difficulties By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. At Norstella, we don’t just deliver information and insights. We deliver answers you can act on. Job Description Have you wondered how lifesaving drugs and therapies are created, tested, marketed and made available to patients in need? Have you wondered how clinical trials are conducted at a global scale? How governments and health authorities regulate various organizations participating in this marketplace? Have you wondered how those companies and insurance providers price a certain drug, and how a care provider determines the right treatment for a given patient? If yes, Norstella could the next step in your career. Reporting into Technology Manager, Senior Software Engg will work with internal and external developers responsible for the development and subsequent support of the various platform services components underpinning all the customer facing applications across Norstella. As part of a large technology group, the Senior Software Engg will work with product management, architecture and other software engineering teams in support of the product development roadmap. We are looking for an experienced senior software engineer with great communication skills, deep experience in software engineering, and most importantly, the ability and willingness to keep learning in this ever-changing technology landscape. Education: Minimum bachelor’s degree in computer science and engineering or related field of study, or equivalent experience Key Duties And Responsibilities Work on projects with significant complexity Be an excellent teammate, focusing on results, collaboration and winning as a team Have a strong sense of ownership of the solutions that your team works on Be willing to work with and invest yourself in learning new technologies, programming languages, databases etc. Be proactive, and a self-learner. Communicate effectively Be an "agile" person. You desire a fast-paced dynamic work environment Review existing technologies for suitability and make recommendations for change Key Requirements Excellent understanding of the foundational technologies of the web: HTML, CSS, JavaScript (including knowledge of JS frameworks and libraries, jQuery, React), AJAX Proficiency in modern programming languages like Node.js, C#, Python, Java, .NET 5+ years in Software Engineering Experience with service-oriented and/or microservices architecture Hands-on experience working with cloud technology (preferably AWS), and various AWS services like S3, API Gateway, App Sync 3+ years hands-on experience working with cloud technology (preferably AWS), and various AWS services like Lambda functions, API Gateway, DynamoDB, RDS etc. Proficiency with RESTful API and API security frameworks, service-oriented and/or microservices architecture Advanced knowledge of maintaining and debugging live software systems Strong investigation, code analysis and code review skills Experience with relational and/or non-relational databases like PostgreSQL, DynamoDB, MySQL etc is a big plus Experience with Data Structures, Algorithms, and general Computer Science concepts Good understanding of code design principles Experience with Agile development and delivery – Scrum, Lean, XP, Kanban methodologies Experience within pharma/healthcare sector is a plus Experience with “Test First” (TDD) software development process Experience with Agile development and delivery – Scrum, Lean, XP, Kanban methodologies Hands on DevOps experience – Terraform, Serverless, AWS Cloud Formation, CI/CD in AWS, Security groups, auto scaling etc, Git/GitHub, Monitoring, Log Analytics Benefits Health Insurance Provident Fund Reimbursement of Certification Expenses Gratuity 24x7 Health Desk Our guiding principles for success at Norstella 01: Bold, Passionate, Mission-First We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do. 02: Integrity, Truth, Reality We make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn’t. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals. 03: Kindness, Empathy, Grace We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication. 04: Resilience, Mettle, Perseverance We will persevere – even in difficult and challenging situations. Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission. 05: Humility, Gratitude, Learning We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking. Norstella is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people’s differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individual’s abilities, skills, performance and behavior and our business requirements. Norstella operates a zero tolerance policy to any form of discrimination, abuse or harassment. Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you. Show more Show less