35090 Salesforce Jobs - Page 7

DESCRIPTION The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities As an experienced technology professional, you will be responsible for: 1. Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs 2. Providing technical guidance and troubleshooting support throughout project delivery 3. Collaborating with stakeholders to gather requirements and propose effective migration strategies 4. Acting as a trusted advisor to customers on industry trends and emerging technologies 5. Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team About AWS: Diverse Experiences - AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture - Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS Bachelor’s degree required 10+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms and applications, such as Avaya, Cisco, Genesys, Verint, NICE, Salesforce, etc. Hands-on technical practitioner and individual contributor Hands-on experience working on the design, development and deployment of contact center solutions at scale PREFERRED QUALIFICATIONS 10+ years of experience building call center / collaboration / telephony platforms in a Cloud or On-Premises environment, particularly building application integration capabilities for CRM/ WFM platforms Familiarity with Amazon Connect capabilities, benefits, and required deployment skills. Responsibility for designing, implementing and operating contact centers or telecommunication infrastructures within an enterprise environment Visible IT Industry thought leadership on relevant topics related to enterprise IT call centers and infrastructure. Experience implementing and optimizing AI-powered customer service solutions Experience with AI/ML technologies in contact center applications, including Natural Language Understanding (NLU), Natural Language Processing (NLP), prompt engineering, large language model implementation, chatbot development and optimization, and AI/ML model training and fine-tuning Serverless development experience including complex integrations with Amazon Lex, Lambda, Kinesis, Dynamo DB, Bedrock and 3rd party AI services Software Development / DevOps experience with integrating contact center platforms, CRMs, and WFMs Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

About Karomi ManageArtworks (A flagship product brought to you by Karomi, a leading Enterprise SaaS provider) enables 4000 leading Global and Indian brands. We offer everything to get artwork projects going & manage every step of the packaging and artwork process. Companies reach markets faster with our end-end packaging & artwork management system while achieving 100% compliance. Overview We are looking for a proactive and customer-focused Business Growth Executive - SaaS to strengthen relationships with our strategic clients across India and international markets, ensure their success with the platform, and drive account growth. The ideal candidate will have strong client management skills, a solution-oriented mindset, and the ability to collaborate across internal teams to deliver a seamless customer experience. Key Deliverables Act as the primary point of contact for assigned key accounts Build and nurture long-term relationships with customers, understanding their business goals and aligning them with our product offerings Ensure customer retention and satisfaction by addressing issues promptly and proactively Identify upsell and cross-sell opportunities and work closely with the sales team to convert them Lead periodic account reviews, performance tracking, and stakeholder engagements Liaise with internal teams (Product, Support, Implementation) to resolve client queries and deliver value Track account health and usage metrics; ensure clients are leveraging the platform effectively Maintain documentation, update CRM tools, and prepare regular status reports Represent the customer voice internally to influence product enhancements and service delivery Required Qualifications 1-3 years of experience in account management, client success, or B2B relationship management, preferably in a SaaS or enterprise tech environment Excellent communication, presentation, and interpersonal skills Strong problem-solving ability and a customer-first attitude Ability to manage multiple stakeholders and coordinate with cross-functional teams Experience using CRM tools (e.g., Salesforce, Zoho) and basic data analysis for account tracking Willingness to travel occasionally for client meetings, expos, forums, and industry events Bachelor’s degree in Business, Engineering, or related field Nice to have: Experience in the CPG, Pharma, or Food & Beverage industry Understanding of packaging/artwork workflows or regulatory compliance software Exposure to global client management

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Enterprise Technology & Infrastructure Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. A key leader, the Software Principal Engineer / Architect will drive and uplift design, implementation, and maintenance of secure cloud environments leveraging cloud-native services and internal tools for proactive risk reduction on GCP and other environments. This role requires deep expertise in public cloud principles with software engineering best practices, and cutting-edge technologies. The PMTS/Architect will champion and drive complete automation for multi-cloud journey, ensure parity across cloud environments, and serve as a subject matter expert with partners and stakeholders. Description: Your charter will be to deliver high quality infrastructure automation tools, frameworks, workflows, and validation platforms on public cloud (GCP) that help upgrade Hyperforce and bring it to GCP. You have deep technical knowledge of cloud scale infrastructure systems and will be responsible for leading and contributing to key projects in design, development, validation tools, that are used by a variety of internal teams at Salesforce. You will be a pioneer in some of these areas and will work on complex scaling challenges as we move our 1P customers to new infrastructures seamlessly. The ideal candidate learns quickly, works efficiently in a fast paced ambiguous and matrixed environment, is team driven, solves complex problems permanently, has an affinity for data, and a bias for action. What improvement do you think Hyperforce should have? You get to improve it, this is your chance to make Hyperforce better, and prove it in GCP. Responsibilities: Lead the development of new process and tooling that enables a cloud first approach to capacity delivery on GCP. Architect, Design, Develop, and Maintain key services, such as Build Automation, Security Engineering, Resiliency & Performance engineering & Identity & Access control in GCP. Write chaos engineering tools to expose defects/loopholes for Hyperforce in GCP, and port it back to AWS in future. Directly influence our journey towards zero-touch, highly scalable, and reliable infrastructure services. Provide technical and architectural leadership in a global and diverse organization. Automate, optimize and drive efficiency of effort, code, and process. Design, implement, and maintain the infrastructure on which the Salesforce service runs. Resolve complex technical issues and drive innovations that improve system availability, resiliency, and performance. Create, maintain and share technical documentation used by engineers and other team members. Provide mentorship to other team members and partner with other SMEs across the organization. Required Skills/Experience: 5+ years of public cloud engineering on public cloud platforms: GCP, AWS, or Azure. Deep understanding of cloud provisioning and infrastructure as code platforms. 5+ years design and implementation experience of large infrastructure projects with multiple teams. 5+ years experience with one or more of the following languages and scripting - Python, Golang, Java, Terraform. Understanding of Linux internals, compute/network technologies, algorithms & data structures, Kubernetes (K8s). Expert judgement, analytical, and problem solving skills. Bachelor's Degree in CS or any engineering discipline. Excellent written and verbal communication skills with outstanding attention to details. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

About the Role Seeking a Salesforce Developer to deliver customized solutions, applications, and integrations that optimize real estate business processes. This role will focus on designing, developing, and implementing Salesforce-based digital solutions that enhance customer relationship management, streamline property operations, and support sales and leasing teams. With a platform-wide focus, the Salesforce Developer will assess and implement scalable Salesforce architecture to support business strategy while working closely with the Salesforce Managers, Salesforce Consultants, Techno-functional teams and QA/QC team. This person must have a customer-first mindset, strong expertise in Salesforce development, and the ability to integrate Salesforce with third-party applications. Collaboration and technical proficiency are key, along with the ability to provide technical guidance to the broader technology team. Objectives of this Role Coordinate closely with Salesforce Managers, Salesforce Consultants, Techno-functional teams and QA/QC team to execute Salesforce-driven technical solutions. Design and develop application architecture within Salesforce, ensuring optimal performance and scalability. Maintain Salesforce Sales & Service Cloud primarily. Plus, scalable to other clouds such as Marketing, Commerce, Field Services, etc, as an when required. Develop technical solution designs, functional specifications, and documentation to support business processes for the development activities assigned by the Managers. Validate and authenticate API integrations between Salesforce and integrated platforms. Ensure data integrity, security, and governance within Salesforce while developing, by defining and/or adhering to well-structured access controls and permissions. Deliver development in a timely and governed manner. Be a key contributor to the technology team, ensuring seamless integration across marketing, CRM, community management, and development functions. Work closely with the Managers, Solutions Architects and Consultants to ensure compliance with software integrity, reusability, and security standards. Work closely with the Managers and Solutions Architects Monitor to optimize the performance of Salesforce applications, ensuring high efficiency and seamless business operations. Job Type: Full-time Pay: ₹1,500,000.00 - ₹2,500,000.00 per year Work Location: In person Speak with the employer +91 9136626418

About the Role: Grade Level (for internal use): 09 The Team: You will join a very collegial and professional global marketing operations team that optimizes processes, technology, data and analytics to power a high-performing marketing organization and drive alignment across the funnel by managing critical, high-visibility projects, leveraging a wide variety of platforms. The Impact: Your position on the Global marketing operations team is critical to driving alignment and focus on campaign creation and launch via both marketing automation and content experience platforms, as well as in managing the day-to-day execution and fulfilment of marketing campaigns; responsibilities also include aligning campaigns with Marketo programs and related assets, performing assigned tasks in a workflow management tool for managing daily projects. The Senior Specialist plays an integral role in driving and refining critical elements of our marketing projects, with respect to overall process improvement, data quality and key operational excellence performance metrics. What’s in it for you: Our marketing team is responsible for capturing the attention of target audience, promoting the strong SPGMI brand and facilitating our clients’ decision-making processes. If you are a meticulous person, have a technical mindset and love to think outside the box, we want to talk to you! The ideal candidate will partner with SPGMI Marketing Managers on executing promotional campaigns, running and analyzing reports and driving in the campaign design process. Senior Specialist – Marketing Operations Responsibilities Plan, manage, and execute marketing campaigns using an integrated marketing automation platform (Marketo) and CRM system (Salesforce) to drive pipeline growth. Design and manage lead nurturing programs to move prospects efficiently through the sales funnel. Implement and optimize lead scoring and grading models to help Sales prioritize the highest-quality leads. Monitor and analyze campaign performance; deliver actionable insights and recommendations for continuous improvement. Ensure all campaigns align with overall marketing goals, brand guidelines, and messaging standards. Own and support process development, implementation, and continuous improvement initiatives for assigned marketing teams, including rollouts and change management to enhance workflows and efficiency. Collaborate closely with marketing stakeholders and the events, website, and social media teams to integrate marketing automation, email marketing, and other digital tactics into campaign execution. Manage daily tasks, deadlines, and requests using the Monday.com workflow management tool to ensure timely delivery of marketing projects. Oversee calendars, processes, and program documentation to enable smooth execution and on-time delivery of campaigns and initiatives. Develop and maintain a strong understanding of universe list creation methodologies, providing guidance and recommending optimizations for audience targeting and list builds. Compile, analyze, and present data through reports and dashboards to support marketing strategy and performance measurement. Proactively identify gaps and opportunities in workflows and processes, and recommend solutions for continuous improvement. Stay current on industry trends, best practices, and new technologies in marketing automation, CRM, and digital marketing operations. ________________________________________ What We’re Looking For Basic Qualifications MBA or Bachelor’s degree in Marketing, Business, or a related field — or equivalent experience. Minimum 2 years of experience in marketing operations or a similar role, ideally within the financial services sector. Marketo Certified Expert preferred At least 2 years of hands-on experience with a Marketing Automation Platform (e.g., Marketo, Eloqua, Pardot) or an Email Service Provider (ESP). Excellent oral and written communication skills; strong command of Microsoft Office tools, especially intermediate-to-advanced Excel skills. Strong organizational skills with the ability to manage multiple priorities and projects simultaneously while meeting tight deadlines. Self-starter with a proven track record of taking initiative and driving results. Ability to work independently and collaboratively in a fast-paced, team-oriented environment. Strong analytical and problem-solving skills with high attention to detail. Experience with database management or report building tools is a plus. Willingness to work rotational shifts based on business needs. Preferred Qualifications Prior experience with marketing automation tools (e.g., Marketo, Eloqua, Pardot, MailChimp, Constant Contact), CRM tools (Salesforce.com or equivalent), and/or webinar hosting platforms (ON24, Webex, Adobe Connect, etc.). Basic understanding of AI Automation concepts or tools. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence . What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), OPRTON202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 318210 Posted On: 2025-08-20 Location: Ahmedabad, Gujarat, India

Date: Jul 26, 2025 Job Requisition Id: 60795 Location: Hyderabad, TG, IN YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future. We are looking forward to hire Salesforce Sales Cloud Professionals in the following areas : Experience 10-13 Years Job Description Lead the design and development of technical solutions, ensuring they align with business objectives and requirements. Define technical standards and best practices, frameworks and methodologies and reference architecture and design patterns for the development and implementation of the technical solution. Work closely with Engineering Manager to establish guidelines for software engineering practices including code organization, branching strategies, code coverage & quality,CI/CD pipelines, security/performance guidelines. Create and maintain technical documents, such as architectural diagrams, system documentation, and standard operating procedures. Provide technical leadership and guidance to development teams, ensuring adherence to defined best practices and standards. Participate in architecture and design reviews to identify and address technical risks and issues early in the development lifecycle. Identify and mitigate technical debt and other technical issues that impact the performance and maintainability of software systems. Conduct research on emerging technologies and making recommendations on how to leverage them to improve existing systems and processes. Establish standards and best practices, frameworks and methodologies and reference architectures and implementations for Technical, Business and Industry solutions. Groom and mentor Junior Technical Architects in the team. Required Technical/ Functional Competencies System Design: Has good understanding of system design principles. Can independently design moderately complex systems and can explain design decisions to stakeholders. Technical Architecture Design: Has good knowledge and experience in implementing technical architectures. Can design technical architectures that meet basic business requirements. Able to work independently with some guidance and may require support in more complex scenarios. Emerging Technologies: Manages emerging technology projects, ensures best practices are being followed. Develops and implements emerging technology strategies that support the organization's strategic objectives. Architecture tools and frameworks: Has expert knowledge of architecture Industry tools & frameworks with accreditation/certification in the relevant areas. Ability to tailor architectural methods, tools selection & customization as per need. Can independently make decisions in tool selection process and provide future direction for tools and framework selection. Design Principles and Implementation: Good understanding of design principles and implementation techniques. Can work independently on simple design tasks but may require support for complex projects. Demonstrates the ability to apply standard design practices effectively. Product/ Technology Knowledge: Implement code or configure/customize products, drive adoption of industry standards and practices, and contribute to development of reusable assets and innovative solutions. Work on complex modules independently. Analyze various frameworks/tools and present recommendations, contribute to development of training and certification material, and demonstrate thought leadership through whitepapers and webinars. Estimation and Resource Planning: Good Understanding of estimation and resource planning techniques, such as the WBS model. Identify the resources required to complete a task and use appropriate estimation models for low to medium complexity scenarios. S/w Engineering Principles & Best Practices: Good understanding of software design patterns and principles. Knowledge of version control systems and basic DevOps concepts with awareness of testing methodologies and tools. Able to develops and maintains medium-complexity software components. Writes clean, maintainable code and follows best practices. Participates in code reviews and offers constructive feedback. Collaborates with cross-functional teams and can work independently on projects. Required Behavioral Competencies Accountability: Being a role model for taking initiative and ensuring others take initiative, removing obstacles for others, taking ownership for results and deadlines for self and others, and acting as a role model for being responsible. Agility: Works with a diverse set of situations, people and groups and adapts and motivates self and team to thrive in changing environment. Collaboration: Reaches out to others in team to ensure connections are made and team members are working together. Looks for ways to integrate work with other teams, identifying similarities and opportunities, making necessary changes in work to ensure successful integration. Customer Focus: Engages in executive customer discovery to predict future needs of customers and drives customer relationships with a long-term focus and takes actions to enhance customer loyalty. Communication: Communicates and presents complex ideas, information, and data to multiple, broad, and demanding stakeholders internal and/or external to the Organization. Helps others communicate better with their audience. Demonstrates honest, direct, and transparent communication and facilitates conversations within the team and its close collaborators. Drives Results: Proactively seeks challenging and differentiated opportunities and drives and motivates team members to take on more responsibility. Resolves Conflict: Balances the business interests of all stakeholders and manages any conflicts offering mutually beneficial options. Certifications At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale. Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Finance Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Role - Accountant - Indirect Taxation Location - Hyderabad Job Responsibilities Review VAT/GST/Sales Tax returns in multiple countries, ensuring timely and accurate submissions. Ensure compliance with local indirect tax laws, including monitoring thresholds and registration requirements. Support statutory audits and tax authority audits by providing required documentation and explanations. Validate VAT/GST rates applied on sales and purchases in ERP systems. Perform monthly VAT reconciliations between the general ledger and VAT returns. Record and process VAT journal entries, adjustments, and corrections. Initiate Tax related payments on timely and accurately. Analyze transaction-level data for inconsistencies or anomalies in VAT treatment. Reconcile VAT accounts to ensure balances are accurate and explain any variances. Work with AP/AR to ensure correct VAT coding and handling. Maintain and validate indirect tax master data for vendors/customers/materials. Act as a liaison with internal departments (procurement, finance, IT, Internal Audit) on tax implications. Support business expansion by performing UAT, on indirect tax implications of new markets, products, or business models. Assist in automation of VAT processes within ERP systems Participate in tax engine implementation in Vertex. Improve and document processes and controls to reduce errors and improve efficiency. Communicate with external/internal auditors, tax authorities, GPO/RPO and regulatory bodies when required. Understand the diverse VAT/GST regimes (e.g., EU VAT, UK VAT, Indian GST, US Sales Tax, etc.). Track regulatory changes in tax laws and interpret their impact. Handle multi-currency, multi-GAAP environments and FX related conversions and related fixing journal entries. Manage language, cultural, and time-zone differences when working with local teams or authorities. Key Skills required 2 to 5 years of experience with good understanding of Indirect tax/sales tax/VAT Deep knowledge of international VAT/GST/Sales Tax frameworks Strong Excel, ERP system skills and Blackline Reconciliation tool Familiarity with e-invoicing, tax engines, and reporting tools Analytical and reconciliation skills Communication and stakeholder management Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Job Title: Senior Email Marketer & Lead Generation Specialist Experience Required: 8+ years in email marketing and lead generation Roles and Responsibilities Email Marketing Strategy: Develop, execute, and optimize end-to-end email marketing campaigns for customer acquisition, engagement, and retention. Plan audience segmentation, content strategy, A/B testing, and deployment schedules. Personalize email content based on customer journey mapping and behavioral triggers. Lead Generation: Design and manage integrated campaigns for qualified lead capture and nurturing. Work with sales to define and refine ideal customer profiles and scoring criteria. Implement automation to drive leads from awareness through conversion funnel. Campaign Performance & Reporting: Track, analyze, and report on key campaign metrics (open rate, CTR, conversions, ROI). Use data-driven insights to propose improvements and drive continuous optimization. Provide detailed reporting to management and recommend actionable strategies. Compliance & Deliverability: Ensure all email campaigns meet data privacy regulations (GDPR, CAN-SPAM, etc.). Maintain high deliverability standards and manage sender reputation. Team Collaboration: Work closely with content, design, and sales teams to align campaign objectives. Mentor and guide junior marketers in email marketing best practices. Essential Tools & Platform Familiarity Candidates should have in-depth, hands-on knowledge of: Email Marketing Platforms: Mailchimp, HubSpot, Salesforce Marketing Cloud, Marketo, ActiveCampaign, Sendinblue, or similar. Lead Generation/CRM Tools: LinkedIn Sales Navigator, Zoho CRM, Salesforce, Apollo, Leadfeeder. Automation & Analytics: Zapier, Google Analytics, SEMrush, Power BI, or Tableau for campaign reporting. List Building & Verification: Hunter.io, Clearbit, ZeroBounce, NeverBounce for email list management and hygiene. A/B Testing & Personalization: Experience with tools enabling advanced segmentation, split testing, and dynamic content. Compliance & Deliverability: Knowledge in deliverability tools like GlockApps, Postmark, and general compliance platforms. Key Skills B2B/B2C lead gen via email Campaign management & automation Data analysis and reporting Strategic segmentation and personalization Compliance awareness (GDPR/CAN-SPAM) Excellent written and verbal communication Job Type: Full-time Pay: ₹29,498.94 - ₹77,936.45 per month Work Location: In person

Job Description: Job Purpose ICE Mortgage Technology is the leading cloud-based platform provider for the mortgage finance industry. ICE Mortgage Technology solutions enable lenders to originate more loans, reduce origination costs, and reduce the time to close, all while ensuring the highest levels of compliance, quality, and efficiency. We are seeking a highly motivated individual to drive this team. The Service Operations – Assistant Manager will be responsible for leading the Team Leader’s to operational success. This includes ongoing day-to-day management of the team’s activities, as well as participation in calls and meetings with ICE management in the US. A background in financial services (specifically mortgages and lending) is required along with operational experience. Responsibilities Manage a team of Team Leader’s providing Data and Document Services to US based mortgage companies. Ability to train and mentor Data and Document Lead / associate. Collaborate with cross functional teams. Oversee the activities of the team and optimize their performance daily. Act as escalation point for the Team Leader to overcome any obstacles to service delivery. Ensure that Data Security is maintained. Demonstrate strong follow-through and consistently keep commitments to customers and Employees. To manage Jira and Salesforce Tickets. Assist reporting Manager in day-to-day activities i.e., SLA Management, Staffing Management, Administrative responsibilities, Recruitment, Retention, Review, Performance Management, Removal etc. To carry out above function for the team during day shift and/or night shift as circumstances may warrant. SOW / Contract Delivery Product feedback & Client Feedback Management New Product adoption and roll out Connection with PSO team / Product team / cross functional teams ; including decision making Client engagement and on-boarding. Responsible to Drive / Monitor training. Client level monitoring and reporting of Quality of delivery Knowledge and Experience Bachelor’s degree ( Non-Technical, should not be BCA, BBA or BTech) or academic equivalent 7 or more years of experience in the mortgage lending or financial services market 3 or more years of experience managing a small- or mid-sized BPO/kpo team. Broad understanding of cloud technologies Proficiency with Microsoft Office (Excel and Word) and Microsoft Windows Ability to document standard procedures, and effectively train and motivate employees. Strong written and verbal communication skills Strong problem solving and decision-making skills. Excellent time management and organizational skills Ability to work efficiently and independently. Ability to work under pressure and time constraints, handling multiple tasks simultaneously. Initiative and strong sense of ownership. People management. Leadership skills. Proven ability to create and maintain strong customer relationships. Must be comfortable communicating with both technical and non-technical audiences.

Overview: The Salesforce Innovation Architect drives business transformation by leveraging Salesforce's capabilities, including AI tools such as Einstein and Agentforce as well as Data Cloud, Marketing Cloud and Personalization to align with PepsiCo's strategic vision. Responsibilities: Create and implement a Salesforce Einstein and Agentforce technical road map that aligns with organizational goals, focusing on identifying disruptive ideas and solutions through Salesforce Platform to drive business value realization. Act as SME to business stakeholders and DevSecOps teams, ensuring effective communication and alignment on innovation initiatives. Planning and execution of proof of concepts (PoCs) to pilot new capabilities of Agentforce and Einstein AI with minimal risk to business continuity. Work with Salesforce Marketing Cloud, Service Cloud and Sales Cloud team to implement the approved Einstein and Agentforce PoCs. Collaborate with key stakeholders to gather insights, understand their needs, and ensure their buy-in for innovation projects, co-driving value creation. Educate & support business stakeholders on the latest Salesforce AI based features and best practices, empowering them to innovate and leverage Salesforce tools effectively. Stay informed on industry trends and advancements in Salesforce technology. Owns and strives to deliver the KPIs assigned to measure the success of initiatives. Enable training for team members to upskill them on AI capabilities and foster a culture of innovation. Qualifications: Bachelor’s degree in IT, Computer Science or equivalent with 12 to 16 years of IT experience, 8+ years as a Salesforce Architect with recent focus on AI capabilities in Salesforce. Proven experience with Salesforce’s AI capabilities (Einstein & Agentforce), including hands-on knowledge of capabilities and best practices, along with a track record of managing innovation initiatives and aligning solutions with organizational goals. Salesforce Certified Architect. Certification in Salesforce AI (Associate + Specialist) preferred. Well-versed with Agile methodologies and processes. Attention to detail and experience in gathering requirements. Ability and desire to work with a high degree of independence and ownership in a geographically distributed team consisting of other developers and project management resources.

About the Role Seeking a Salesforce QA/QC Engineer to ensure the quality, reliability, and performance of Salesforce-based solutions tailored for the real estate industry. This role will focus on designing and executing comprehensive testing strategies, including functional, regression, and automation testing, to optimize business processes and customer experiences. With a platform-wide focus, the Salesforce QA/QC Engineer will assess and implement robust testing frameworks to support business strategy. This person must have a detail-oriented mindset, strong expertise in Salesforce testing methodologies, and the ability to collaborate with developers, business analysts, and end-users. Collaboration and technical proficiency are key, along with the ability to provide quality assurance best practices across the technology team. Objectives of this Role Partner with development and business teams to execute comprehensive QA strategies for Salesforce applications. Design and implement manual and automated test cases to validate Salesforce functionality and integrations. Develop test plans, test scripts, and test data to ensure business requirements are met. Ensure the integrity of Salesforce data and processes by conducting rigorous regression and UAT testing. Validate and authenticate API integrations within the Salesforce ecosystem, ensuring seamless data exchange between integrated platforms Be a key contributor to the technology team, ensuring high-quality customer experiences through structured testing approaches. Work closely with the Salesforce Managers, Architects, Consultants and development teams to ensure test environments align with best practices and compliance standards. Identify, document, and track defects, ensuring timely resolution and improvements. Monitor and optimize the quality of Salesforce applications, ensuring performance, security, and usability are maintained at the highest standard. Job Type: Full-time Pay: ₹1,500,000.00 - ₹2,500,000.00 per year Experience: as a Salesforce QA/QC Engineer: 5 years (Required) Work Location: In person

ABOUT TIDE At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. ABOUT THE ROLE This role sits within Tide's Banking Payments CRM team, where you'll join a group of passionate marketers focused on driving engagement and growth across core payment products like transfers, international payments, and direct debits. Our mission is to help members move money quickly, securely, and cost-effectively- freeing them up to focus on running their business. WHAT WE ARE LOOKING FOR A CRM professional with a strong background in lifecycle marketing and a deep understanding/interest of financial or payment products. You'll have a proven track record of building and executing CRM strategies that drive adoption, increase transaction volumes, and boost revenue. Familiarity with payment flows (domestic and international), knowledge of industry trends in banking and fintech, and experience navigating regulatory considerations will be highly valued. You should be confident working with CRM tools and marketing automation platforms, with strong analytical skills to measure performance and optimise campaigns around clear business outcomes. As a CRM Manager in Payments, you'll be: Responsible for the planning and execution of CRM strategies for Banking payment products, aligning to the overall business objectives and growth targets. Provide strategic guidance to the senior CRM team members on CRM best practices and emerging trends. Have the opportunity to manage a team of 1, fostering a collaborative and innovative work environment. Mentor and develop team members, ensuring a high level of expertise and efficiency within the CRM function. Utilise advanced data analytics to refine member segments and personalise communication strategies. Implement advanced targeting techniques to optimise campaign effectiveness and increase customer lifetime value. Implement predictive modelling and analytics to anticipate customer behaviour and proactively address potential churn. Collaborate closely with marketing, sales, and product teams to align CRM initiatives with overall business goals. Drive cross-functional initiatives to enhance the overall customer experience and optimise banking payments revenue. Develop and oversee customer advocacy and loyalty programs to promote member retention and brand advocacy. What makes you a great fit: 5+ years of experience in CRM, with a focus on app first tech businesses. Experience with financial/banking products and customer databases. Experience with CRM analytics, predictive modelling, and segmentation techniques. In-depth knowledge of CRM technologies. Strong project management and strategic thinking skills. Excellent spoken and written English skills Excellent communication and stakeholder management skills. Ability to use industry tools like Iterable, Salesforce, Looker, GSuite, and Jira Passion for problem-solving and finding solutions to difficult situations WHAT YOU'LL GET IN RETURN Competitive salary Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget WFH Setup allowance 12 days of Casual leaves 12 days of Sick leaves 3 paid days off for volunteering or L&D activities TIDEAN WAYS OF WORKING At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members' diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone's voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone's voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice .

As a Customer Support at Blackbaud, you will serve as a trusted advisor to our B2B clients, helping them maximize the value of our software solutions. You will troubleshoot complex technical issues, provide expert guidance on product functionality, and collaborate with cross-functional teams to ensure seamless delivery and support. Your work will directly impact organizations in the social good sector, empowering them to achieve their missions more effectively. You will support multiple enterprise-grade solutions, working closely with Engineering, Product Management, and Customer Success to resolve escalated issues, contribute to product readiness, and continuously improve the customer experience. Key Responsibilities Deliver high-quality technical support via chat, phone, and web channels, ensuring timely and effective resolution of customer issues. Triage and troubleshoot software incidents, escalating complex or code-related issues to Sustained Engineering as needed. Leverage diagnostic tools such as browser developer tools, API testing platforms (e.g., Postman), and log analysis tools to investigate and troubleshoot technical issues with moderate guidance Author and maintain Knowledgebase articles using KCS (Knowledge-Centered Service) methodologies to promote self-service and reduce case volume. Participate in after-hours support rotations based on product, region, or team requirements. Maintain accurate and professional case documentation, ensuring all interactions are clear, concise, and actionable. Analyze case trends and categorize incidents to identify root causes and inform product improvements. Act as a liaison between customers and internal teams for service-related needs, ensuring a seamless support experience. Stay current on product updates, new features, and industry best practices to provide informed support. Communicate technical concepts clearly to both technical and non-technical audiences. Embrace change and contribute to continuous improvement initiatives within the support organization. Qualifications Hands-on experience in Technical support, IT helpdesk, or contact center role, preferably in a B2B SaaS environment. Strong troubleshooting skills with the ability to diagnose and resolve technical issues independently. Familiarity with CRM or case management systems (e.g., Salesforce, Zendesk). Excellent written and verbal communication skills. Demonstrated ability to learn new technologies quickly and adapt to evolving environments. Customer-first mindset with a commitment to delivering exceptional service. Ability to collaborate across teams and manage multiple priorities in a fast-paced setting. High school diploma required; additional technical certifications or coursework are a plus. Experience with one or more of the following: Educational or professional experience in troubleshooting web applications, cloud platforms, infrastructure, or single-page applications. General understanding of authentication processes, including Single Sign-On (SSO) and Multi-Factor Authentication (MFA). Prior experience in a technical support environment, especially supporting educational software, parents, or K–12 schools. Familiarity with the North American education system. College degree in Accounting or Finance, or hands-on experience in bookkeeping. Proven technical troubleshooting experience in a customer-facing role. Experience with merchant processing, payment facilitators, payment platforms, or credit card/payment services providers. Understanding of APIs (Application Programming Interfaces) and their role in system integrations. Experience in troubleshooting email deliverability, including knowledge of SPF, DKIM, and DMARC protocols. Familiarity with alternative payment methods such as PayPal, Venmo, and Apple Pay. Stay up to date on everything Blackbaud, Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

We are seeking a Data Analyst to manage the order processing tasks for our clients related to washroom equipment using the Salesforce application. This role requires working in the night shift (EST) and demands high attention to detail and excellent communication skills. Key Responsibilities: Process Bills of Lading (BOL) in the client system. Ensure accurate data entry and validation. Communicate effectively with internal teams for updates and issue resolution. Manage multiple tasks efficiently while maintaining high-quality standards. Utilize Salesforce or similar CRM tools for data management. Process orders in the Salesforce application accurately and efficiently. Handle email communications related to order processing and client inquiries. Maintain detailed records of all transactions and communications. Ensure timely processing and resolution of orders. Collaborate with team members to improve order processing workflows. Requirements: Education: Bachelor’s degree in Science (BSc), Commerce (BCom), or Technology (BTech). Experience: Minimum 1+ years in back-office support roles. Strong written and verbal communication skills. Exceptional attention to detail and accuracy. Ability to work independently and handle multiple tasks efficiently. MS Excel proficiency (VLOOKUP, Pivot Tables, Data Validation, etc.). Proficient in using Salesforce or similar CRM software. Shift Timings: 07:00 PM to 04:00 AM, 09:00 PM to 06:00 AM, 10:00 PM to 07:00 AM Work Days: Monday to Friday Technical Specifications: Laptop Specifications: Screen Size: 14 Inches o Screen Resolution: FHD (1920×1080) Processor: Intel i5 or higher RAM: Minimum 8GB (Must) Type: Windows Laptop Internet Speed: 100 MBPS or higher About ARDEM ARDEM is a leading Business Process Outsourcing and Business Process Automation Service provider. For over twenty years ARDEM has successfully delivered business process outsourcing and business process automation services to our clients in USA and Canada. We are growing rapidly. We are constantly innovating to become a better service provider for our customers. We continuously strive for excellence to become the Best Business Process Outsourcing and Business Process Automation company.

Location: On-site, Koratty Infopark, Thrissur Type: Full-time Experience : 6+ Years of experience Work : 5 days a week Responsibilities 1. Marketing Strategy & Planning: Define and execute the marketing roadmap aligned with organizational goals and sales targets. Position the company effectively in domestic and international markets. Identify new market opportunities, competitor movements, and emerging tech trends. 2. Sales Enablement & Collaboration: Partner with the sales team to align on GTM (Go-To-Market) strategies, ICP (Ideal Customer Profile), and messaging. Develop high-converting sales collateral, pitch decks, case studies, and client communications. Support account-based marketing (ABM) initiatives to nurture enterprise leads. 3. Demand Generation & Lead Nurturing: Lead integrated campaigns across digital, email, events, and performance marketing to generate qualified leads. Own and optimize the marketing funnel — from awareness to conversion. Leverage automation tools to manage and track campaign performance and lead nurturing . 4. Branding & Content Leadership: Build a consistent brand identity across all platforms and touchpoints. Oversee creation of engaging content — blogs, videos, whitepapers, and social media. Champion storytelling that connects emotionally with target audiences and differentiates the brand. 5. Digital Marketing & Analytics Oversee SEO/SEM, website performance, social media, and paid campaigns. Use analytics to track KPIs such as CAC, MQLs, conversion rates, and campaign ROI. Continuously improve campaign performance using insights and A/B testing. 6. Team & Budget Management: Build and lead a high-performing marketing team. Manage marketing budgets with a strong focus on cost-efficiency and measurable impact. Drive internal marketing to build a strong employer brand in alignment with HR. Requirements 6+ years of progressive experience in marketing within IT services or SaaS. Proven success in lead generation, sales alignment, and digital marketing. Strong experience with CRM and marketing automation tools (e.g., HubSpot, Salesforce, Zoho). Exceptional communication and stakeholder management skills. Creative mindset with data-driven decision-making ability. Understanding of agile marketing and modern tech stacks is a plus. A strategic brain with an execution mindset. The ability to connect cross-functional dots — sales, marketing, delivery. Passion for technology and innovation. Leadership presence and entrepreneurial thinking. How to Apply Interested candidates should apply here or send their CV with cover letter to: livin@webandcrafts.com About Us Webandcrafts is a global IT solutions provider headquartered in Thrissur. From our origins in website development, we've evolved into a comprehensive digital services company offering custom mobility solutions, web and mobile applications, e-commerce development, and strategic digital marketing services to clients worldwide. Our talented team of developers, designers, and digital marketers has a proven track record of helping industry leaders transform and enhance their digital presence.

DESCRIPTION This role is open to candidates based in Delhi or Bangalore. AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. The Amazon Web Services (AWS), India Global Sales Operations (APJ AGS GSO) team is seeking a a self-directed, motivated, and structured sales operations professional who is passionate about enhancing operational efficiency of our sales organization by driving process improvements, leveraging technology, and collaborating closely with global and regional stakeholders as we grow our business and expand our product mix. This includes managing the Operating Cadence governance, supporting the Monthly Metric Review (MMR), the APJ AGS leadership team Business Management Review (BMR), and the Area BMR processes, identifying technologies to streamline workflows and reduce manual efforts, and standardizing processes with global and regional teams. They will have the ability to earn trust through performance and relationship building, have strong business acumen and be able to connect financial data to technology, and develop processes to assist the teams in meeting their objectives. They will develop detailed revenue attainment and support customer adoption plans, report progress against those plans to management and help improve cross-organizational processes and systems. They will partner with other AWS team leaders in finance, marketing, billing, product management, and customer support to create and refine the tools needed to generate productivity increases. The successful candidate must be able to roll-up their sleeves and dive deep into unclearly defined spaces and instill proper levels of structure and control. They should be passionate about their work, detail-oriented, analytical, and have excellent problem-solving abilities. They should be experienced at working with applications to automate manual processes. They should have superb communication and customer-relationship skills, excellent process optimization acumen, and be a passionate advocate for their customers to other internal stakeholders. Key job responsibilities Managing financial reporting and analysis for a business vertical, ensuring timeliness, completeness and accuracy of reporting Developing metrics and reports to manage sales pipeline, billed revenue and quota attainment Leading development of and implementation of forecast models/methodologies, owning quantitative analysis of sales team performance Developing and implementation of performance dashboards that encompass key metrics Making recommendations and supporting the evolution, integration, and implementation of business intelligence and CRM tools, Identify opportunities to improve the operating cadence and reporting processes, implementing process enhancements and automation where possible. Leading territory planning, account segmentation & quota development Own the Operating Cadence calendar for the business, including scheduling regular business reviews, updating and publishing the calendar, and communicating changes to stakeholder groups. Support the Monthly review process for the business, including coordinating data collection, analysis, presentation preparation, and facilitation of the monthly review meeting. Support the leadership team, ensuring all necessary metrics, performance updates, and action items are captured and communicated effectively. Collaborate cross-functionally with other geo and global teams to ensure alignment and consistency in cadence, processes, and performance management. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. BASIC QUALIFICATIONS Bachelor’s degree in Business Administration, Finance, Economics, Computer Science, or related field 10+ years of experience in a sales operation, business operation, or finance role, preferably in a global, matrixed organization 5+ years of experience with development and implementation of systems, processes and tools utilized for CRM, variable compensation, revenue reporting and forecasting Strong business-process design experience, written and verbal communication skills, as well as the ability to work effectively across internal and external organizations Excellent data analysis and data visualization capabilities, with proficiency in tools like Excel, Salesforce, Tableau and PowerPoint. PREFERRED QUALIFICATIONS Strong project management and process improvement skills. Experience with recurring-revenue business models; ability to predict and forecast business based on deep dive of past trends, new wins and seasonality. Effective communication and presentation skills, with the ability to translate data into actionable insights Experience in the IT industry, with specific knowledge about cloud and IT trends; clear understanding of AWS leverage to drive digital transformation Exhibits sound business judgment, strong analytical skills, and a proven track record of taking ownership and leading data-driven analyses to support and grow a business Demonstrated problem-solving and critical thinking skills, with a solutions-oriented mindset. Experience working within a high-growth, technology company would be highly beneficial Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION Drive revenue growth through strategic deal structuring and negotiations with advertisers and agencies utilizing Amazon's Demand-Side Platform (DSP) for programmatic advertising Key job responsibilities Key Responsibilities: Lead complex deal negotiations with potential and existing DSP partners Analyze financial models and business cases for DSP agreements Collaborate with legal, finance, and operations teams to structure deals Develop pricing strategies and contract terms Review and approve deal terms within designated authority limits Monitor DSP partner performance and contract compliance Provide guidance to junior deal desk team members Requirements: 5+ years experience in sales, business development, or deal structuring in a digital advertising environment Bachelor's degree in Business, Finance, or related field Strong financial modeling and analytics skills Experience with contract negotiations and deal structuring Excellent stakeholder management abilities Advanced Excel and data analysis skills About the team At Amazon Ads, we sit at the intersection of Advertising, Media and eCommerce. With millions of customers visiting us every day to find, discover, and buy products, we believe that advertising, when done well, can enhance the value of the customer experience and generate a positive ROI for our advertising partners. We strive to make advertising relevant so that customers welcome it - across Amazon’s ecosystem of mobile and desktop websites, proprietary devices, and the Amazon Advertising Platform. If you’re interested in innovative advertising solutions with a relentless focus on the customer, you’ve come to the right place! BASIC QUALIFICATIONS 3+ years of sales experience Experience with sales CRM tools such as Salesforce or similar software Experience in advertising Experience in DSP/ad network sales PREFERRED QUALIFICATIONS Experience building high-velocity ad products Experience working in e-commerce Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

IT-Software / Software Services 1 position Experience : 4+ Years Location : Gurugram, Haryana Eligibility : Graduation Roles & Responsibilities: Lead & Coach Sales Team – Manage outbound & inbound sales processes, set targets, and ensure team performance. Pre-Sales Excellence – Dive into client needs, understand technical requirements, and create compelling pitches. Full-Cycle Sales Management – Own the journey from lead generation to deal closure. Proposal & Presentation Crafting – Deliver polished, business-focused proposals with strong ROI narratives. Sales-Marketing Synergy – Partner with marketing to launch campaigns, run events, and optimize lead funnels. Event & Travel Readiness – Represent DianApps at industry expos, conferences, and client meetings (travel is mandatory). Data-Driven Strategy – Use KPIs, reporting, and analytics to drive predictable revenue. Cross-Team Collaboration – Work with delivery, design, and product teams to ensure seamless client onboarding. What We’re Looking For : Experience: 4–7 years in B2B tech sales, pre-sales, or business development (IT services, SaaS, or digital solutions preferred). Education: Technical degree (Engineering/Technology) is a must; MBA in Sales/Marketing is a plus. Proven Track Record – Consistent achievement in meeting/exceeding sales targets. Tech-Savvy Communicator – Confident in discussing technical solutions from a business perspective. CRM & Tools Expertise – Hands-on with Pipedrive, HubSpot, Salesforce, Zoho CRM, ERP systems, and sales automation tools. Industry Awareness – Familiar with emerging tech trends, SaaS models, and enterprise digital transformation. Team Leadership Skills – Experience managing and scaling high-performing sales teams. Exceptional Communication – Excellent written, verbal, and presentation skills. Relentless Drive – Self-starter, proactive, and outcome-oriented. The Essentials: Employment Type: Full-time, On-site (Gurgaon Office – Mandatory Presence). Travel: Required for events, client meetings, and industry networking.

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills & Competencies Deep expertise in Salesforce administration, including configuration, automation tools (Flows, Process Builder), security models, and data management. Strong analytical and problem-solving skills with a keen attention to detail and the ability to translate data into actionable insights. Excellent communication and interpersonal skills, with a proven ability to collaborate with stakeholders and provide effective user support and training. Qualifications Bachelor’s degree or equivalent experience with 3+ years in a hands-on Salesforce Administrator role. Salesforce certifications are a strong plus. Role & Responsibilities Administer and configure the Salesforce platform (Classic & Lightning), implementing workflows, process automation, and security models to meet business requirements. Manage data integrity through cleansing, migration (Data Loader/Workbench), and the development of insightful reports and dashboards to support business decisions. Serve as the primary technical support contact for all Salesforce users, providing troubleshooting, training, and documentation to drive user adoption and proficiency. Collaborate with stakeholders to analyze business processes, identify opportunities for improvement, and implement automation to enhance system efficiency. Stay current with Salesforce releases and new features, evaluating and implementing them to continuously improve the platform. Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

About the Role: Grade Level (for internal use): 09 The Team: You will join a very collegial and professional global marketing operations team that optimizes processes, technology, data and analytics to power a high-performing marketing organization and drive alignment across the funnel by managing critical, high-visibility projects, leveraging a wide variety of platforms. The Impact: Your position on the Global marketing operations team is critical to driving alignment and focus on campaign creation and launch via both marketing automation and content experience platforms, as well as in managing the day-to-day execution and fulfilment of marketing campaigns; responsibilities also include aligning campaigns with Marketo programs and related assets, performing assigned tasks in a workflow management tool for managing daily projects. The Senior Specialist plays an integral role in driving and refining critical elements of our marketing projects, with respect to overall process improvement, data quality and key operational excellence performance metrics. What’s in it for you: Our marketing team is responsible for capturing the attention of target audience, promoting the strong SPGMI brand and facilitating our clients’ decision-making processes. If you are a meticulous person, have a technical mindset and love to think outside the box, we want to talk to you! The ideal candidate will partner with SPGMI Marketing Managers on executing promotional campaigns, running and analyzing reports and driving in the campaign design process. Senior Specialist – Marketing Operations Responsibilities Plan, manage, and execute marketing campaigns using an integrated marketing automation platform (Marketo) and CRM system (Salesforce) to drive pipeline growth. Design and manage lead nurturing programs to move prospects efficiently through the sales funnel. Implement and optimize lead scoring and grading models to help Sales prioritize the highest-quality leads. Monitor and analyze campaign performance; deliver actionable insights and recommendations for continuous improvement. Ensure all campaigns align with overall marketing goals, brand guidelines, and messaging standards. Own and support process development, implementation, and continuous improvement initiatives for assigned marketing teams, including rollouts and change management to enhance workflows and efficiency. Collaborate closely with marketing stakeholders and the events, website, and social media teams to integrate marketing automation, email marketing, and other digital tactics into campaign execution. Manage daily tasks, deadlines, and requests using the Monday.com workflow management tool to ensure timely delivery of marketing projects. Oversee calendars, processes, and program documentation to enable smooth execution and on-time delivery of campaigns and initiatives. Develop and maintain a strong understanding of universe list creation methodologies, providing guidance and recommending optimizations for audience targeting and list builds. Compile, analyze, and present data through reports and dashboards to support marketing strategy and performance measurement. Proactively identify gaps and opportunities in workflows and processes, and recommend solutions for continuous improvement. Stay current on industry trends, best practices, and new technologies in marketing automation, CRM, and digital marketing operations. ________________________________________ What We’re Looking For Basic Qualifications MBA or Bachelor’s degree in Marketing, Business, or a related field — or equivalent experience. Minimum 2 years of experience in marketing operations or a similar role, ideally within the financial services sector. Marketo Certified Expert preferred At least 2 years of hands-on experience with a Marketing Automation Platform (e.g., Marketo, Eloqua, Pardot) or an Email Service Provider (ESP). Excellent oral and written communication skills; strong command of Microsoft Office tools, especially intermediate-to-advanced Excel skills. Strong organizational skills with the ability to manage multiple priorities and projects simultaneously while meeting tight deadlines. Self-starter with a proven track record of taking initiative and driving results. Ability to work independently and collaboratively in a fast-paced, team-oriented environment. Strong analytical and problem-solving skills with high attention to detail. Experience with database management or report building tools is a plus. Willingness to work rotational shifts based on business needs. Preferred Qualifications Prior experience with marketing automation tools (e.g., Marketo, Eloqua, Pardot, MailChimp, Constant Contact), CRM tools (Salesforce.com or equivalent), and/or webinar hosting platforms (ON24, Webex, Adobe Connect, etc.). Basic understanding of AI Automation concepts or tools. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence . What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), OPRTON202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 318210 Posted On: 2025-08-20 Location: Ahmedabad, Gujarat, India

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory , our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook . Inviting applications for the role of Manager- Finance Planning & Analysis In this role you will part of Financial Planning & Forecasting: Ensuring annual budgeting and quarterly forecasting and analysis requirements are achieved accurately, completely and in a timely basis. Responsibilities Financial Planning & Forecasting: Ensuring annual budgeting and quarterly forecasting and analysis requirements are achieved accurately, completely and in a timely basis Financial Performance Tracking, Analysis, & Reporting: Provide and present meaningful, concise, and clear analysis, including variance analysis to senior management on financial issues and performance (actual versus budget/forecast/prior quarter/prior year etc.) Driving Profitable Growth: Proactively support leadership with timely financial insights to help them grow revenue and profitability Stakeholder management: Strategic Finance Business Partnership by interacting with senior business and finance leaders to support them with key decision making Financial Modelling and Scenario building: Support team with ad-hoc scenario building by using necessary financial models Audit & Controllership activities: Facilitating audit & ensuring compliance with statutory and internal audit requirements MIS reporting: Publishing various dashboards to leadership team. Revenue accruals: Monitoring month/quarter end book closure activities. Ensuring revenue is booked timely and accurately. Potentially support multiple functional leaders ( e.g. HR, IT) in managing their budgets. Qualifications we seek in you! Minimum qualifications Experience in FP&A Proficient in the use of Microsoft Office Suite, specifically Excel, PowerPoint, and Word. Strong analytical skills. Strong ability to effectively communicate, both orally and in writing. Significant exposure of Power BI dashboards, Salesforce, TM1, IBM Cognos and Oracle R12 is preferred but not mandatory Preferred qualifications CA / MBA Finance Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color , religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Manager Primary Location India-Gurugram Education Level Bachelor's / Graduation / Equivalent Job Posting Aug 20, 2025, 8:35:31 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Job Title: Senior Salesforce Developer – Vlocity / Salesforce Industries (E&U Domain) Location: Chennai, India (Onsite) Experience: 5+ Years Job Description: We are looking for a skilled and experienced Senior Salesforce Developer with expertise in Salesforce Vlocity (Salesforce Industries), specifically in the Energy & Utilities (E&U) domain. The ideal candidate should have strong hands-on experience with OmniScript, Integration Procedures, DataRaptors, and other Salesforce Industries tools. This is a full-time onsite opportunity based in Chennai. Key Responsibilities: Design and develop industry-specific solutions using Salesforce Industries (Vlocity) components like OmniScript, DataRaptors, Integration Procedures, and FlexCards Work closely with stakeholders to understand business requirements in the Energy & Utilities (E&U) domain Develop, test, and deploy scalable and reusable Salesforce solutions Integrate Salesforce with external systems using REST/SOAP APIs Collaborate with functional and technical teams to deliver quality results on time Maintain clear technical documentation and adhere to development best practices Troubleshoot and resolve issues related to configuration, customisation, and performance Participate in code reviews and mentor junior developers as needed Required Skills & Experience: 5+ years of Salesforce development experience Strong hands-on experience in Salesforce Vlocity / Salesforce Industries Proficient in building solutions using OmniScript, Integration Procedures, DataRaptors, and FlexCards Solid understanding of Salesforce platform configuration and customisation (Apex, LWC/Visualforce, Flows) Experience with Energy & Utilities (E&U) domain-specific processes and data models Experience with version control (Git), CI/CD tools, and Agile methodologies Salesforce Certification is mandatory (e.g., Platform Developer I/II, Vlocity Developer) Excellent communication and collaboration skills

Job Title: Senior Salesforce Developer – Vlocity / Salesforce Industries (E&U Domain) Location: Chennai, India (Onsite) Experience: 5+ Years Job Description: We are looking for a skilled and experienced Senior Salesforce Developer with expertise in Salesforce Vlocity (Salesforce Industries), specifically in the Energy & Utilities (E&U) domain. The ideal candidate should have strong hands-on experience with OmniScript, Integration Procedures, DataRaptors, and other Salesforce Industries tools. This is a full-time onsite opportunity based in Chennai. Key Responsibilities: Design and develop industry-specific solutions using Salesforce Industries (Vlocity) components like OmniScript, DataRaptors, Integration Procedures, and FlexCards Work closely with stakeholders to understand business requirements in the Energy & Utilities (E&U) domain Develop, test, and deploy scalable and reusable Salesforce solutions Integrate Salesforce with external systems using REST/SOAP APIs Collaborate with functional and technical teams to deliver quality results on time Maintain clear technical documentation and adhere to development best practices Troubleshoot and resolve issues related to configuration, customisation, and performance Participate in code reviews and mentor junior developers as needed Required Skills & Experience: 5+ years of Salesforce development experience Strong hands-on experience in Salesforce Vlocity / Salesforce Industries Proficient in building solutions using OmniScript, Integration Procedures, DataRaptors, and FlexCards Solid understanding of Salesforce platform configuration and customisation (Apex, LWC/Visualforce, Flows) Experience with Energy & Utilities (E&U) domain-specific processes and data models Experience with version control (Git), CI/CD tools, and Agile methodologies Salesforce Certification is mandatory (e.g., Platform Developer I/II, Vlocity Developer) Excellent communication and collaboration skills

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Analyst - Insights & Enablement Job Description Summary Mastercard Overview Mastercard is a global technology company behind the world’s fastest payments processing network. It serves as a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®. Mastercard ensures every employee has the opportunity to be a part of something bigger and to change lives. The company believes that as it grows, so should its employees, connecting everyone to endless, priceless possibilities. Services within Mastercard The Services team is a key differentiator for Mastercard, providing cutting-edge services that help customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Insights & Enablement within Services The Insights & Enablement team ensures the right infrastructure and tools are in place to enable data-driven decisions and optimize productivity. They partner across Services to enhance reporting insights, increase efficiency, and automate processes. The Services Business Development Insights & Enablement Team (Services BD I&E) supports the front-line business development sales team for Mastercard Data & Services. This team ensures that BD teams focus on what they do best - selling. This Sales Enablement function designs and builds the sales capabilities that the Services team needs to effectively materialize its revenue growth potential, while simplifying current sales support activities to enable the team to spend more time with clients. Role & Responsibilities: Reporting to the Director, Services BD Insights and Enablement, the Senior Analyst will lead and support the implementation, optimization, and ongoing enhancement of the Contract Lifecycle Management (CLM) platform for the Services organization. This role demands a proactive contributor who can drive strategic improvements, mentor junior team members, and collaborate cross-functionally to deliver impactful outcomes. Key Responsibilities include: Lead the preparation and refinement of Services Contracting workflows, ensuring alignment with evolving business needs. Drive the definition and documentation of business requirements for migrating legal and contractual constructs into the CLM environment. Oversee testing and validation of new CLM features, proactively identifying issues and coordinating resolution efforts. Strategically leverage tools such as Ironclad, Salesforce, Signavio, CPQ, and other Sales Enablement platforms to enhance execution and efficiency across responsibilities. Provide guidance and mentorship to Analysts and junior team members within the team. All About You: Advanced proficiency in MS Office applications, including Excel (data modelling and analysis), PowerPoint (executive-level presentations), Word (professional documentation), and Visio/ Signavio (process mapping). Proven experience in Sales Enablement, Automation, and Business Process Transformation, with a track record of delivering measurable improvements. Strong collaboration skills with internal stakeholders and cross-functional teams; able to influence and align diverse perspectives. Effective communicator with experience presenting to and engaging with senior leadership. Demonstrated leadership in managing multiple initiatives, prioritizing deliverables, and ensuring timely execution. Comfortable navigating ambiguity and responding to urgent, unanticipated requests with agility and confidence. Flexible and adaptable to work with global teams across multiple time zones. Note: THIS IS NOT A DATA SCIENCE/ DATA ANALYTICS ROLE. While we are open to such profiles, but this role is not focused on growing technical Data Science/ Analytics competencies. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Sr. Salesforce Engineer Hyderabad Hybrid Exp: 5 - 8 Yrs Client Interview: F2F Job Description Job Summary: We are looking for a visionary and hands-on Senior Salesforce Engineer to lead the design and delivery of scalable, secure, and high-performance Salesforce solutions across the enterprise. This role demands deep technical expertise, a strategic mindset, and a proven track record of influencing architecture decisions and mentoring engineering teams. The ideal candidate will drive innovation and ensure that Salesforce serves as a core pillar of our digital transformation journey. Key Responsibilities: Solution Architecture: Define, design, and implement enterprise-scale architecture leveraging Salesforce core capabilities, Data Cloud, Experience Cloud, and cross-cloud integrations. Lead technical design sessions and code reviews to ensure best practices. Technology Strategy: Contribute to the long-term vision and roadmap of Salesforce ecosystem within the enterprise, aligning platform capabilities with business goals. Cross-Platform Engineering: Lead complex integrations across Salesforce, Snowflake, AWS, and other enterprise systems. Champion data strategy and API-first design. Innovation & Optimization: Identify and implement opportunities for platform optimization, performance tuning, and automation through DevOps and CI/CD best practices. Stakeholder Collaboration: Act as a technical advisor to business and product teams, translating high-level requirements into actionable, scalable solutions. Governance & Standards: Establish engineering standards, enforce code quality, and ensure platform governance in collaboration with security and compliance teams. Mentorship & Leadership: Provide technical leadership and mentoring to developers across multiple teams. Foster a culture of continuous learning, collaboration, and innovation. Qualifications: Education: Bachelors or Master’s degree in Computer Science, Engineering, or a related field. Experience: 6+ years of experience in software engineering, with at least 4 years in the Salesforce ecosystem including complex multi-cloud implementations. Technical Skills: Expert in Apex, Lightning Web Components (LWC), SOQL, Sales Cloud, and Experience Cloud Deep experience with Data Cloud, MuleSoft, REST/SOAP APIs, and external integrations (e.g., Snowflake, PostgreSQL, AWS Lambda) Strong background in DevOps, CI/CD tooling (AutoRABIT, Azure DevOps), and source control Familiarity with Event-driven architecture, Pub/Sub, and modern API gateways Leadership & Soft Skills: Strong architectural thinking, decision-making, and documentation skills Proven experience guiding distributed teams and cross-functional initiatives Excellent communicator who can bridge technical and non-technical stakeholders Role & responsibilities Preferred candidate profile