35090 Salesforce Jobs - Page 6

Role & responsibilities Owning full sales cycle from lead generation to close, demonstrating ZIGRAMs Risk Solutions Suite, advancing the sales cycle, and negotiating and closing deals Cultivate sales through outbound prospecting and inbound leads Consistently meet and exceed individual monthly, quarterly, and annual growth targets Quota carrying for NBB (New Booked Business) Work with all levels of GTM leadership to continuously improve key sales management processes like territory planning and lead/pipeline/opportunity management Maintain excellent data discipline in CRM for your book of business Develop and actively pursue list of targeted Key Accounts by creating individual plans of action to penetrate these accounts Accurately forecast sales opportunities on CRM Monitor and report sales activity within the system Preferred candidate profile 2 to 5 years of quantifiable experience selling products, new logo acquisition sales in B2B software with a strong track record of success; experience with full lifecycle of enterprise sales from qualification, solution definition to closing. Understanding of the SaaS business model and enjoy selling to a technical audience, while building mutual trust. Experience in international (USA /EMIA and APAC) markets, SaaS experience & with technology background Strong willingness and ability to uncover opportunities by communicating a highly differentiated value proposition Excellent verbal and written communication skills with strong phone/video conference presence Ability to work independently, learn quickly, and be proactive. Previous Sales Methodology training, CRM experience, and strong customer references preferred Note: Selected candidate will be required to work from the Gurgaon office for the first 3 months, and subsequently relocate to the Mumbai office permanently.

Job Title: Senior Salesforce FSL Developer Experience: 5+ Years Location: Noida, Bangalore, Hyd and open for Genpact locations Shift Timings: 1 to 11 PM IST (10-Hour Shift) Working mode: Hybrid, 3 days in a week Budget: 20 LPA - 25 LPA Immediate Joiners to 30 days preferred. Responsibilities: Design, develop, test, and deploy custom solutions within Salesforce Field Service (FSL), including custom Lightning Web Components (LWC), Apex classes, triggers, workflows, process builder flows, and integrations. Configure and customize FSL features such as scheduling, dispatching, optimization, mobile workflows, and work orders. Develop and maintain integrations between FSL and other systems, using APIs and middleware. Collaborate with business stakeholders to gather requirements, analyze business processes, and translate them into technical specifications. Participate in code reviews and ensure adherence to coding best practices and standards. Troubleshoot and resolve technical issues related to FSL implementations. Stay up-to-date with the latest Salesforce releases, features, and best practices, particularly in the FSL domain. Provide technical guidance and mentorship to junior developers. Contribute to the development and maintenance of technical documentation. Participate in Agile/Scrum development processes. Required Skills and Experience: Relevant experience in Salesforce development, with a strong focus on field service. Extensive experience with Apex, Visualforce, Lightning Web Components (LWC), and other Salesforce development tools. Deep understanding of Salesforce FSL architecture, data model, and functionality. Experience with FSL mobile app customization and offline capabilities. Proficiency in REST and SOAP APIs, and experience with integrating Salesforce with external systems. Strong understanding of object-oriented programming principles and design patterns. Experience with Agile/Scrum methodologies. Excellent problem-solving and analytical skills. Strong communication and collaboration skills. Salesforce certifications (e.g., Platform Developer I/II, Field Service Lightning Consultant) are highly desirable.

About StarClinch StarClinch is a dynamic and innovative platform revolutionizing the entertainment and event management industry. We connect clients with artists, performers, and event professionals, creating unforgettable experiences. At StarClinch, creativity meets technology to deliver user-centric solutions. Responsibilities: ​ - Take prospect from initial contact phase to qualified phase over the phone/email - Generate revenue by pitching prospects and converting them to sales - Meet and exceed pipeline contribution goals - Respond quickly to assigned leads (TAT - 24 hours) - Willingness to be measured by weekly, monthly & quarterly metrics - Use and become an expert on the Customer Relationship Management (CRM) system. - Fully Responsible for meeting targets as assigned Periodically Requirements - If you know live performer's space well. StarClinch is the place for you Requirements : ​ - Experience from Event Industry and Artist Management space is a must - Brilliant Negotiations Skills - Good Communication Skills, Smart Worker - Flexible, Able To Shift Priorities To Accommodate Changing Demands - The ability to break the ice, and engage in extensive networking & socializing at various platforms - Experience in working on CRM (eg- PipeDrive, Salesforce, Zoho) would be a plus Perks & Benefits: Health + Accidental Insurance worth ₹7 Lacs Free Doctor Consultations Annual Guaranteed Bonus Exposure to how things work in a startup The extensive learning curve in the field Informal dress code Flexible working hours Premium Office and workspace

Company Name - Trantor Software Project - Genpact Job Title: SF Business Analyst Experience: 5+ Years Location: Noida, Bangalore, Hyd and open for Genpact locations Working mode: Hybrid, 3 days in a week Budget: 20 LPA to 25 LPA A Salesforce business analyst plays a crucial role in optimizing operations and improving processes by leveraging Salesforce technologies. Here are some key responsibilities and qualifications for this role Responsibilities Analyzing and capturing requirements, documenting and relaying those to the Technology team members. Modelling business processes and identifying opportunities for process improvements. Identifying issues, risks and benefits from the existing (as-is) and proposed (to-be) solutions and outlining their impact on business. Writing concepts, functional design, user stories and acceptance criterias, use cases and business process design/requirement documents. Being involved in implementation, training, and testing of the solutions Supporting business transition and helping to establish change. Building relationships with customers at ground level and mid management level, to help manage the account, with support from the Program/Implementation Manager/Lead. Qualifications we seek in you! Minimum Qualifications / Skills B.E or B.Tech or MCA Relevant experience in business analysis FSL field (FSL is good to have) Technical Skills: Proficiency in Salesforce platform, including FSL, and understanding of business processes. Communication Skills: Excellent verbal and written communication skills to effectively interact with stakeholders. Problem-Solving Skills: Ability to analyze business needs and develop effective solutions. Must have experience in writing the functional design documents and user stories for agile development projects. Experience in leading requirements gathering workshops and business analysis for relevant years in agile projects. Experience in complicated software projects.

Wood Mackenzie is the global data and analytics business for the renewables, energy, and natural resources industries. Enhanced by technology. Enriched by human intelligence. In an ever-changing world, companies and governments need reliable and actionable insight to lead the transition to a sustainable future. That’s why we cover the entire supply chain with unparalleled breadth and depth, backed by over 50 years’ experience. Our team of over 2,400 experts, operating across 30 global locations, are enabling customers’ decisions through real-time analytics, consultancy, events and thought leadership. Together, we deliver the insight they need to separate risk from opportunity and make confident decisions when it matters most. WoodMac.com Wood Mackenzie Brand Video Wood Mackenzie Values Inclusive – we succeed together Trusting – we choose to trust each other Customer committed – we put customers at the heart of our decisions Future Focused – we accelerate change Curious – we turn knowledge into action Role Purpose Sales Operations Manager is responsible for leading and participating in operational support, ensuring product entitlement is correctly set up and maintained, and related systems are working effectively and continuing to meet the needs of the business. This team serves as key liaison between internal departments such as Research, Sales, Marketing, and Technology. The role holder is required to build up an extensive knowledge of Wood Mackenzie’s Sales operations processes, with particular focus on product and entitlement. Main Responsibilities Manager Oversight and manage the efficient flow of new product requests, changes, retirals through pipeline Work closely with cross-functional teams, including Technology, Product, Operations, Sales and business teams Manage daily operational support to the Sales, Finance, Legal, Contracts, Customer Organisation and wider Operations team as required Pro-actively manage product road-map, including entitlement and set up and ensure key stakeholders are aware and working on actions Ensure set up, testing and validation on products releases meets business requirements and quality standards Acquire in-depth knowledge of business complexities and the optimal way to cater for these in the Salesforce, including understanding downstream impacts to Finance, Legal and other functions Become a key Stakeholder in cross functional initiatives with Sales, Finance, Legal, Marketing, wider Sales Operations in support of wider business processes, projects and activities Regularly review and maintain key documentation regarding team policies, sales processes, and requirements Partner with Sales Leadership on initiatives and communications as needed Deliver effective Line Management and development of the Operations (Entitlement) Team members to ensure the team are performing at expected levels Ensure the team remains adequately resourced to support the business About You Experience managing teams Experience within an operations environment (processes, projects, systems use and improvement, Sales data). Note: Building up a detailed knowledge of Sales Operations processes is key in delivering the right outcomes across the role. Strong working knowledge of entitlement or license management platforms (e.g. Salesforce, ServiceNow, Jira) Previous experience of providing and driving best-practice operational support Ability to partner with demanding stakeholders and time critical work Able to self-prioritize and manage work with rigor to high standards; Able to follow process and produce quality deliverable independently Attention to data quality and proactively seeks process optimization Ability lead and influence others effectively About Wood Mackenzie Wood Mackenzie is the global data and analytics business for the renewables, energy, and natural resources industries. Enhanced by technology. Enriched by human intelligence. In an ever-changing world, companies and governments need reliable and actionable insight to lead the transition to a sustainable future. That’s why we cover the entire supply chain with unparalleled breadth and depth, backed by over 50 years’ experience. Our team of over 2,400 experts, operating across 30 global locations, are enabling customers’ decisions through real-time analytics, consultancy, events and thought leadership. Together, we deliver the insight they need to separate risk from opportunity and make confident decisions when it matters most. Expectations Build and maintain impactful relationships beyond our team Strong communication skills with ability to present clear information Ability to make timely decisions and take action A high level of attention to detail Good organisation and time management skills, with the ability to work autonomously Ability to elicit stakeholder requirements Confident, self-motivated, professional, proactive, and entrepreneurial We are a hybrid working company and the successful applicant will be expected to be physically present in the office at least 2 days per week to foster and contribute to a collaborative environment, but this may be subject to change in the future. While this is expected to be a full-time role, part-time or flexible working arrangements will be considered Wood Mackenzie Values Inclusive – we succeed together Trusting – we choose to trust each other Customer committee – we put customers at the heart of our decisions Future Focused – we accelerate change Curious – we turn knowledge into action WoodMac.com Wood Mackenzie brand video Equal Opportunities We are an equal opportunities employer. This means we are committed to recruiting the best people regardless of their race, colour, religion, age, sex, national origin, disability or protected veteran status. You can find out more about your rights under the law at www.eeoc.gov If you are applying for a role and have a physical or mental disability, we will support you with your application or through the hiring process.

Sales Research & Intelligence Analyst Relevant Experience: Entry-level Employment Type: Contract-to-Hire (3 - 6 month contract) Work Mode: Hybrid – 3 days in-office per week Industry: Fintech (Open Banking / Open Finance SaaS) Location: Coimbatore, Tamil Nadu Notice Period : 30 Days About us Banfico is a growth-stage SaaS fintech involved in designing and launching innovative Verification Of Payee & Open Banking solutions. We are a bootstrapped profitable organisation with corporate presence in Europe, LATAM and the Middle East. Our portfolio of clients contains more than 200 financial institutions including some large banks. We are seeking a detail-oriented and proactive Sales Research & Intelligence Specialist to support our sales team in identifying and mapping potential client opportunities within the financial services sector (banks, EMIs, PSPs, fintechs) across Europe. This role is research-focused, providing the sales team with accurate, up-to-date intelligence on target organisations and decision-makers, enabling more effective outreach and relationship building. It does not involve direct sales or cold calling. Top performers will have the opportunity to secure a full-time role and grow with us as we expand globally. Eligibility Criteria Graduates or Postgraduates in Marketing, Finance, Business, or related fields (Batch of 2024 or 2025) Minimum CGPA of 7.5 (or equivalent) Strong analytical mindset, business acumen and fintech interest Roles & Responsibilities Conduct market and account research to identify potential clients, understand regulatory environments, and map key players in assigned geographies. Identify and profile decision-makers, sourcing and validating accurate contact information. Monitor industry trends, competitive activity, and account-specific news to produce actionable intelligence for the sales team. Maintain CRM data accuracy, ensuring accounts and leads are well-organised, tagged, and ready for use in campaigns or events. Research and prepare target lists for industry events, including pre-event and post-event support. Collaborate with sales and marketing teams to align research with strategic priorities and tailor audience segmentation. Required skills & experience Fresher or up to 1 year of experience through internships, project work, or full-time roles in sales research / business research. Strong research and analytical mindset, comfortable using tools like online databases, LinkedIn Sales Navigator, and company websites for information gathering. Familiarity with any CRM platform (HubSpot, Salesforce, Zoho, etc.) is an added advantage. Interest in or exposure to the European Financial Services space (Open Banking, Payments) will be a plus. Good working knowledge of Microsoft Excel / Google Sheets for tracking, analysing, and reporting data. High level of accuracy and attention to detail in data handling. Self-driven, organized, and able to juggle multiple tasks in a dynamic environment. Benefits Opportunity to progress in the role as our organization grows. Prime Location: Coimbatore, India (Prime location next to PSG Tech! But globally connected virtual team members across Europe, LATAM, and the Middle East) Contract to Hire—Option to convert from contract to full-time direct employment after 6 months based on performance

Job Overview As a Renewal Manager, you will partner with a book of SMB accounts to deliver renewal contracts in a timely manner. Using leading industry tools such as Salesforce and Clari, you will build quotes with historical account data and insights, as well as negotiate contracts based on customer goals and expectations. With the additional support of cross-functional experts, you’ll ensure high renewal rates, customer satisfaction, and account growth. About Us When you join iCIMS, you join the team helping global companies transform business and the world through the power of talent. Our customers do amazing things: design rocket ships, create vaccines, deliver consumer goods globally, overnight, with a smile. As the Talent Cloud company, we empower these organizations to attract, engage, hire, and advance the right talent. We’re passionate about helping companies build a diverse, winning workforce and about building our home team. We're dedicated to fostering an inclusive, purpose-driven, and innovative work environment where everyone belongs. Responsibilities Owns the renewal experience for assigned accounts to provide a seamless customer service experience Reviews, revises, and delivers renewal quotes to customers Follows a defined process and SLAs for delivery of renewal quote Negotiates renewal commercial terms directly with customers Coordinates and supports growth opportunities tied to a renewal Engages internally for legal, financial, product and/or service concerns with the customer Develops, submits, and manages Renewal Forecast and reports up to management Continuously improve the renewal experience by connecting with clients to determine ongoing satisfaction; provides demonstrated value of iCIMS product services and emphasizes the client’s return on investment Manages the contract renewal process inclusive of affirming and/or reestablishing the value of iCIMS software to all key client stakeholders and presenting our long-term vision as a technology partner Engages with customers to identify growth opportunities and at-risk situations Assesses customer needs and effectively links product value, features/benefits to those needs Develops and maintains current product knowledge and can explain the business value of our offerings Maintains accurate and current records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken Consistently ensures that business is always conducted with integrity and that behavior aligns with client core values Partner internally on the overall customer journey to ensure customer satisfaction. This may include supporting a customer with questions about the solutions, providing best practices, conducting high level walkthroughs, and/or routing questions to the appropriate resource. Support customer understanding of the iCIMS support model and training resources to drive proficiency and self-service capability. Effectively prioritize and manage customer projects, own customer satisfaction by driving accountability and creating positive experience with customers. Qualifications Experience in a customer facing role with accountability for renewals or customer success in a SaaS environment or experience in a talent acquisition role responsible for TA technology stack success. Experience forming relationships at multiple levels of the customer to communicate and negotiate renewal contracts. Ability to prioritize competing requests from customers, partnering internally with key stakeholders to ensure smooth process. Experience working in a sales driven role tied to software negotiation. Ability to use and present data and analytics to build practical insights for customers. EEO Statement iCIMS is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at iCIMS. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you’d like to request an accommodation due to a disability, please contact us at careers@icims.com. Compensation And Benefits Competitive health and wellness benefits include medical insurance (employee and dependent family members), personal accident and group term life insurance, bonding and parental leave, lifestyle spending account reimbursements, wellness services offerings, sick and casual/emergency days, paid holidays, tuition reimbursement, retirals (PF - employer contribution) and gratuity. Benefits and eligibility may vary by location, role, and tenure. Learn more here: https://careers.icims.com/benefits

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Salesforce Service Cloud. Experience: 5-8 Years.

We are looking for a high-performing Associate Director – Sales to join our leadership team and drive revenue growth through strategic client acquisition, expansion, and retention. This role is ideal for someone who thrives in a fast-paced, metrics-driven environment and has a proven track record in SaaS/B2B sales. Key Responsibilities Revenue Growth: Drive quarterly and annual sales targets by managing and growing enterprise and mid-market accounts. Sales Strategy: Develop and execute go-to-market strategies, pricing models, and outreach plans aligned with product capabilities and market demand. Team Leadership: Build, mentor, and scale a high-performing sales team. Foster a culture of performance, accountability, and collaboration. Pipeline Management: Oversee the end-to-end sales process – from lead generation and qualification to closure and handover. Customer Engagement: Cultivate relationships with key decision-makers (C-level, VPs) to position our platform as a strategic solution. Forecasting & Reporting: Use CRM tools (e.g., Salesforce/HubSpot) to manage pipelines, forecast revenue, and provide data-driven insights. Collaboration: Work cross-functionally with marketing, product, and customer success teams to ensure customer satisfaction and retention. Market Intelligence: Stay updated on SaaS industry trends, competitor activities, and emerging customer needs. Requirements 8–12 years of experience in B2B sales, with a minimum of 3 years in a leadership role Strong understanding of SaaS business models, ARR/MRR, CAC, LTV, churn metrics Proven track record of exceeding sales targets and scaling enterprise accounts Excellent communication, presentation, and negotiation skills Experience using CRM and sales automation tools Entrepreneurial mindset with a bias toward action and ownership Bachelor’s degree required; MBA preferred Nice To Have Experience in a high-growth SaaS startup or scale-up Domain knowledge in Logistics SAAS

The role: We are seeking a highly motivated and results-driven Account Executive, Sales (India) to drive growth and client acquisition in the Indian market. This is an individual contributor role focused on originating and closing business. Responsibilities: Manage the full sales cycle from, lead generation and qualification to proposal, negotiation, and deal closure. Collaborate with internal stakeholders including product, legal, and operations to align client requirements with platform capabilities. Building and maintaining a strong, qualified pipeline and consistently delivering against revenue targets. Accurately managing Salesforce, CRM data, pipeline forecasting, and activity reporting. Consistently exceed quarterly metrics and quota. Background/Experience: 2–5 years of experience in B2B sales, preferably in fintech, banking, or SaaS with a focus on financial services or supply chain finance. Familiarity with SCF instruments (e.g., factoring), credit products, or digital lending platforms. Proven ability to engage and close deals with mid to large enterprises. Excellent communication, negotiation, and stakeholder management skills. Excellent verbal and written communication skills, as well as multilingual skills and always maintaining an enthusiastic ‘can-do’ attitude. Self-driven, entrepreneurial, and adaptable to a fast-paced, high-growth environment. Location: We are accepting applicants from the following cities: Delhi NCR Mumbai Bengaluru Chennai Ahmedabad

Company Description Melonleaf Consulting is a leading Salesforce Silver Partner specializing in Consulting, Implementation, and Innovative Technology services. With an offshore support center in India, we provide exceptional support and development potential to clients worldwide. Our certified professionals excel in Salesforce solutions, CRM Strategy, Design, Requirements Analysis, Integrations, and Trainings. We have extensive expertise across various Salesforce products like Sales Cloud, Service Cloud, Marketing Cloud, Health Cloud, and more, making us a trusted partner for global implementations and customizations. We serve diverse industries including Healthcare, BFSI, Education, Manufacturing, Pharmaceuticals, and Technology. Role Description This is a full-time on-site role located in Gurugram for a Salesforce Practice Head. The Salesforce Practice Head will be responsible for leading and managing the Salesforce practice, delivering top-notch consulting and implementation services, and ensuring successful project executions. They will guide a team of Salesforce professionals, drive client engagement, develop strategic roadmaps, and oversee integrations and customizations. The role will also involve collaboration with clients to understand their needs and provide tailored Salesforce solutions, ensuring the practice aligns with overall business goals. Qualifications Strong expertise in Salesforce Product Suite including Sales Cloud, Service Cloud, Marketing Cloud, Health Cloud, and CPQ Experience in CRM Strategy, Requirements Analysis, and System Design Integration skills including Web Services, SOAP API, REST API, and Custom integration Proficiency in Apex and Lightning Development Marketing Automation experience with platforms like Pardot, Marketo, and HubSpot Data Analytics skills using tools such as Einstein, Tableau, and Domo Project management capabilities and leadership experience Excellent communication, problem-solving, and client management skills Relevant certifications such as Salesforce Certified Architect or Salesforce Certified Technical Architect are beneficial Ability to work independently and manage multiple projects effectively Experience in the healthcare industry is a plus

Experience : 4.00 + years Salary : INR 1500000-1800000 / year (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full time Permanent Position (*Note: This is a requirement for Uplers) What do you need for this opportunity? Must have skills required: CRM, Marketing Automation, Data Analytics, Campaign Management, Campaign Strategist, Salesforce, Hubspot, Marketo, EmailMarketing Uplers is Looking for: Job Description: We are seeking a dynamic and experienced Subject Matter Expert (SME) / CRM Strategist in CRM and Marketing Automation to join our team. This role is pivotal in leveraging platform-specific expertise to drive client success, operational excellence, and sustained revenue growth. As a Platform and Domain Champion (Should be expert / champion in one of the following Marketing Automation Platform - SFMC / Braze / Klaviyo / BloomReach / Iterable / HubSpot / Sailthru), you will lead strategic initiatives to optimize CRM and marketing automation efforts for individual clients, delivering Excellent ROI / Performance for Marketing Channels Platform/Domain Expertise: Serve as the go-to authority for CRM and marketing automation platforms, continuously staying informed about the latest industry trends, platform updates, and best practices. Provide expert advice to internal teams (Campaign Managers / Executives) and clients, ensuring that the platform's potential is fully realized to meet business goals and KPIs. Channel-Specific Strategy Development: Design and implement channel-specific CRM and marketing automation strategies that align with business goals, drive customer engagement, and boost ROI. Identify growth opportunities within CRM and marketing automation platforms to increase client engagement, lead generation, and revenue streams for the end client. Leverage data analytics to assess campaign performance and continuously refine strategies to maximize client outcomes. Revenue Retention & Client Success: Develop long-term strategies to ensure client satisfaction and foster loyalty, resulting in high retention rates and consistent revenue streams. Proactively engage with clients, addressing their challenges and offering customized solutions that meet evolving business requirements. Partner with client success teams to deliver value-driven outcomes that meet or exceed client expectations, promoting cross-functional collaboration Operational Efficiency & Process Optimization: Work Closely with Campaign Managers / Executives to deliver Multi channel campaign for clients within the SLAs with error-free execution. Work closely with other SMEs and Campaign Managers to collaborate on Digital Strategies to deliver Better ROI across multiple Channels. Ensure that initiatives are delivered on time and within scope, meeting both client and business objectives. Skills Required/Educational Qualifications: 4+ Years of experience in CRM / Marketing Automation. Should possess MBA or similar Master's Degree in Marketing. Proven expertise in CRM and Marketing Automation platforms (e.g., Salesforce, HubSpot, Marketo, or similar). Strong strategic thinking skills with the ability to translate business objectives into actionable CRM and marketing automation strategies. Experience in data-driven decision-making, with proficiency in analytics tools to assess campaign performance and ROI Strong leadership skills with experience managing and developing high-performing teams. Exceptional communication and presentation skills, capable of influencing internal stakeholders and clients Exceptional communication and collaboration skills, able to align cross-functional teams around shared goals Ability to work in a fast-paced, dynamic environment with a focus on delivering results and driving continuous improvement Note: This opening is for Internal Hiring How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!

Description This role is open to candidates based in Delhi or Bangalore. AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. The Amazon Web Services (AWS), India Global Sales Operations (APJ AGS GSO) team is seeking a a self-directed, motivated, and structured sales operations professional who is passionate about enhancing operational efficiency of our sales organization by driving process improvements, leveraging technology, and collaborating closely with global and regional stakeholders as we grow our business and expand our product mix. This includes managing the Operating Cadence governance, supporting the Monthly Metric Review (MMR), the APJ AGS leadership team Business Management Review (BMR), and the Area BMR processes, identifying technologies to streamline workflows and reduce manual efforts, and standardizing processes with global and regional teams. They will have the ability to earn trust through performance and relationship building, have strong business acumen and be able to connect financial data to technology, and develop processes to assist the teams in meeting their objectives. They will develop detailed revenue attainment and support customer adoption plans, report progress against those plans to management and help improve cross-organizational processes and systems. They will partner with other AWS team leaders in finance, marketing, billing, product management, and customer support to create and refine the tools needed to generate productivity increases. The successful candidate must be able to roll-up their sleeves and dive deep into unclearly defined spaces and instill proper levels of structure and control. They should be passionate about their work, detail-oriented, analytical, and have excellent problem-solving abilities. They should be experienced at working with applications to automate manual processes. They should have superb communication and customer-relationship skills, excellent process optimization acumen, and be a passionate advocate for their customers to other internal stakeholders. Key job responsibilities Managing financial reporting and analysis for a business vertical, ensuring timeliness, completeness and accuracy of reporting Developing metrics and reports to manage sales pipeline, billed revenue and quota attainment Leading development of and implementation of forecast models/methodologies, owning quantitative analysis of sales team performance Developing and implementation of performance dashboards that encompass key metrics Making recommendations and supporting the evolution, integration, and implementation of business intelligence and CRM tools, Identify opportunities to improve the operating cadence and reporting processes, implementing process enhancements and automation where possible. Leading territory planning, account segmentation & quota development Own the Operating Cadence calendar for the business, including scheduling regular business reviews, updating and publishing the calendar, and communicating changes to stakeholder groups. Support the Monthly review process for the business, including coordinating data collection, analysis, presentation preparation, and facilitation of the monthly review meeting. Support the leadership team, ensuring all necessary metrics, performance updates, and action items are captured and communicated effectively. Collaborate cross-functionally with other geo and global teams to ensure alignment and consistency in cadence, processes, and performance management. About The Team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications Bachelor’s degree in Business Administration, Finance, Economics, Computer Science, or related field 10+ years of experience in a sales operation, business operation, or finance role, preferably in a global, matrixed organization 5+ years of experience with development and implementation of systems, processes and tools utilized for CRM, variable compensation, revenue reporting and forecasting Strong business-process design experience, written and verbal communication skills, as well as the ability to work effectively across internal and external organizations Excellent data analysis and data visualization capabilities, with proficiency in tools like Excel, Salesforce, Tableau and PowerPoint. Preferred Qualifications Strong project management and process improvement skills. Experience with recurring-revenue business models; ability to predict and forecast business based on deep dive of past trends, new wins and seasonality. Effective communication and presentation skills, with the ability to translate data into actionable insights Experience in the IT industry, with specific knowledge about cloud and IT trends; clear understanding of AWS leverage to drive digital transformation Exhibits sound business judgment, strong analytical skills, and a proven track record of taking ownership and leading data-driven analyses to support and grow a business Demonstrated problem-solving and critical thinking skills, with a solutions-oriented mindset. Experience working within a high-growth, technology company would be highly beneficial Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - AWS India - Delhi Job ID: A3063383

Experience : 4.00 + years Salary : INR 1500000-1800000 / year (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full time Permanent Position (*Note: This is a requirement for Uplers) What do you need for this opportunity? Must have skills required: CRM, Marketing Automation, Data Analytics, Campaign Management, Campaign Strategist, Salesforce, Hubspot, Marketo, EmailMarketing Uplers is Looking for: Job Description: We are seeking a dynamic and experienced Subject Matter Expert (SME) / CRM Strategist in CRM and Marketing Automation to join our team. This role is pivotal in leveraging platform-specific expertise to drive client success, operational excellence, and sustained revenue growth. As a Platform and Domain Champion (Should be expert / champion in one of the following Marketing Automation Platform - SFMC / Braze / Klaviyo / BloomReach / Iterable / HubSpot / Sailthru), you will lead strategic initiatives to optimize CRM and marketing automation efforts for individual clients, delivering Excellent ROI / Performance for Marketing Channels Platform/Domain Expertise: Serve as the go-to authority for CRM and marketing automation platforms, continuously staying informed about the latest industry trends, platform updates, and best practices. Provide expert advice to internal teams (Campaign Managers / Executives) and clients, ensuring that the platform's potential is fully realized to meet business goals and KPIs. Channel-Specific Strategy Development: Design and implement channel-specific CRM and marketing automation strategies that align with business goals, drive customer engagement, and boost ROI. Identify growth opportunities within CRM and marketing automation platforms to increase client engagement, lead generation, and revenue streams for the end client. Leverage data analytics to assess campaign performance and continuously refine strategies to maximize client outcomes. Revenue Retention & Client Success: Develop long-term strategies to ensure client satisfaction and foster loyalty, resulting in high retention rates and consistent revenue streams. Proactively engage with clients, addressing their challenges and offering customized solutions that meet evolving business requirements. Partner with client success teams to deliver value-driven outcomes that meet or exceed client expectations, promoting cross-functional collaboration Operational Efficiency & Process Optimization: Work Closely with Campaign Managers / Executives to deliver Multi channel campaign for clients within the SLAs with error-free execution. Work closely with other SMEs and Campaign Managers to collaborate on Digital Strategies to deliver Better ROI across multiple Channels. Ensure that initiatives are delivered on time and within scope, meeting both client and business objectives. Skills Required/Educational Qualifications: 4+ Years of experience in CRM / Marketing Automation. Should possess MBA or similar Master's Degree in Marketing. Proven expertise in CRM and Marketing Automation platforms (e.g., Salesforce, HubSpot, Marketo, or similar). Strong strategic thinking skills with the ability to translate business objectives into actionable CRM and marketing automation strategies. Experience in data-driven decision-making, with proficiency in analytics tools to assess campaign performance and ROI Strong leadership skills with experience managing and developing high-performing teams. Exceptional communication and presentation skills, capable of influencing internal stakeholders and clients Exceptional communication and collaboration skills, able to align cross-functional teams around shared goals Ability to work in a fast-paced, dynamic environment with a focus on delivering results and driving continuous improvement Note: This opening is for Internal Hiring How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. NTT DATA, Inc. currently seeks a “BPO Business Support Associate” to join our team in “Chennai,India.” We are looking for an outgoing Customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The Customer service associate will be instrumental in addressing queries, concerns, and service issues, by communicating in a professional, positive manner. You will apply your multitasking skills by listening and responding to customer via Chat/Emails, navigating computers, documentation simultaneously. Should have the ability to swiftly gain customer confidence and trust. To ensure success in this position you will have the ability to maintain a sound knowledge of products and services and be an effective communicator. Top candidates are detail-oriented, motivated, and have excellent people skills. Position's General Duties and Tasks We are looking for an outgoing Customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The Customer service associate will be instrumental in addressing queries, concerns, and service issues, by communicating in a professional, positive manner. You will apply your multitasking skills by listening and responding to customer via Chat/Emails, navigating computers, documentation simultaneously. Should have the ability to swiftly gain customer confidence and trust. To ensure success in this position you will have the ability to maintain a sound knowledge of products and services and be an effective communicator. Top candidates are detail-oriented, motivated, and have excellent people skills. In these roles you will be responsible for: Providing front-line Customer service to Policyholders, beneficiaries, agents, and internal customers via Chat/email. Ensuring customer satisfaction and strive to meet service standards. Providing Outstanding customer service Processing and logging incoming chats/emails into the CRM system. Identifying customer needs, Forwarding, and escalating inquiries to relevant individuals and departments. Communicating effectively and professionally with both internal and external customers to resolve questions and issues. Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team. Collaborating with management or other team members as appropriate to proactively address service issues and concerns. Analyse and clear inquiries of the Team and address it appropriately. Reaching out to various stakeholders for any further inquiry. Coordinating training and mentoring activities for new team members. Maintaining confidentiality of information. Performing other duties as the need arises. Required Skills for this role include: Candidate should have a minimum of 2+ years’ experience in Chat support that required you to work regularly scheduled shifts. Possesses excellent verbal and written communication skills Proficient experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. 2+ months of experience in a role that required attention to detail, accuracy, and accountability for your work product. 2+ months of experience in a role that required you to communicate (verbal/written) effectively in a professional/office setting. Typing speed of 35 wpm. Ready to work in complete night shifts Any Graduation with English as a compulsory subject. Ability to sit at a desk/remote for extended periods. Proficient with MS Office suites and leading CRM tools such as Salesforce Preferred Skills include: Previous insurance industry experience that required knowledge of Life insurance and annuity policies where you handled interactions(chat/email) from customers inquiring about payments, policy information, or claims. Required schedule availability for this position is Monday-Saturday (6.00 PM to 4.00 AM IST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime basis business requirement.

We are looking for a Business Development Manager to identify new opportunities, build strong client relationships, and drive revenue growth. The role demands a mix of strategic thinking, sales execution, and market insight. You will work closely with leadership to expand the business pipeline, convert opportunities, and build long-term partnerships. Key Responsibilities Identify, qualify, and pursue new business opportunities across target markets. Build and maintain strong client relationships to understand their needs and provide tailored solutions. Develop and execute go-to-market strategies to achieve revenue targets. Drive the complete sales cycle—from prospecting to closure—with a consultative approach. Conduct market research to identify emerging trends, competitor moves, and untapped opportunities. Collaborate with cross-functional teams (marketing, product, delivery) to ensure seamless client onboarding and satisfaction. Prepare and present business proposals, pitches, and RFP responses. Track metrics (pipeline health, conversion rates, revenue growth) and report to leadership. Skills & Qualifications 4–8 years of experience in business development, sales, or account management (B2B preferred). Proven track record of meeting or exceeding sales targets. Strong communication, negotiation, and presentation skills. Ability to build credibility and trust with CXO-level stakeholders. Strong analytical and problem-solving mindset. Proficiency with CRM tools (Salesforce, HubSpot, Zoho, or similar). Self-driven with the ability to thrive in a fast-paced, target-oriented environment.

Location : Rohini West, New Delhi Department : Counselling / Sales Experience : Minimum 4–10 Years (preferably in the education sector) Employment Type : Full-Time Compensation : Up to 7.5 LPA + Uncapped Incentives About Aimlay: Aimlay is a premier educational counselling firm with over 15 years of experience, dedicated to helping working professionals achieve their academic and career aspirations. We specialize in providing tailored higher education guidance, Ph.D. research support, personality development programs, and professional writing services. Our mission is to empower individuals with accessible education, helping them unlock their full potential while balancing their professional commitments. Job Summary: We are seeking an experienced and dynamic Team Leader – Counselling to lead a team of Education Counsellors. The ideal candidate will have a proven track record in team management, client relationship building, and meeting sales targets in the education domain. This role requires a proactive and target-driven professional with excellent communication and leadership skills. Key Responsibilities: Lead and manage a team of Education Counsellors. Drive the team towards achieving sales targets and monthly quotas. Monitor and report team productivity and performance on a daily and weekly basis. Build and maintain strong, long-term client relationships. Ensure timely and accurate follow-up with leads and existing clients. Oversee CRM/database usage to track leads, client interactions, and conversion ratios. Conduct weekly reporting of team sales goals and performance to upper management. Provide training and mentorship to the team to enhance productivity. Identify new sales opportunities and develop client acquisition strategies. Address client queries efficiently to ensure satisfaction and loyalty. Stay updated on all company products, services, and industry trends. Required Skills & Competencies: Proven 5-7 years of experience in leading a counselling/sales team in the education industry. Excellent verbal and written English communication skills. Strong client handling, negotiation, and interpersonal skills. Ability to inspire, coach, and lead by example. Target-driven mindset with a focus on results. Quick learner with the ability to adapt and deliver under pressure. Sound knowledge of CRM tools and reporting systems. Technical Expertise: Proficiency in CRM/database tools (e.g., Salesforce, Zoho, Lead squared). Intermediate-level MS Excel/Google Sheets for tracking and reporting. Email etiquette and basic digital communication tools. What we offer: Transparent pay: Up to ₹7.5 LPA + uncapped incentive potential—see your effort reflected in earnings Real growth: Continuous learning, structured mentorship, and upward mobility within an EdTech pioneer. Vibrant environment : Young, supportive teams with monthly recognition, engagement events, and an open-door policy. Ready to make a difference? Send your resume to sakshi.bhardwaj@aimlay.com or call or WhatsApp on 9821322533 . Apply now—join us in shaping futures.

We are seeking a driven Part-time Digital Marketing Analyst with a minimum of 2 years of experience. This role requires a blend of strategic thinking and creativity that align with our business goals. You'll be instrumental in enhancing our SEO and digital marketing efforts. Digital marketing professionals are responsible for developing, implementing, and managing marketing strategies to promote a brand, product, or service through online channels. Requirements: A minimum of 2 years of experience in digital marketing, preferably within an IT consulting company, Salesforce consulting company or similar technology-focused environment. Strong understanding of digital marketing channels and strategies, with proven success in driving brand awareness Experience with SEO/SEM, and analytics tools. Knowledge of Salesforce and its ecosystem, demonstrating the ability to effectively communicate its value proposition. Creative thinker with strong analytical skills, capable of developing innovative marketing solutions to meet business challenges. Exceptional communication and collaboration skills, with the ability to work effectively in a team-oriented environment. Bachelor's degree in marketing, Business, Communications, or a related field. Key Responsibilities: Support in executing comprehensive digital marketing campaigns across various channels (SEO, SEM, social media, display advertising). Identify target audiences and create buyer personas. Perform regular site audits using tools like SEMrush, Screaming Frog, or Google Search Console to identify technical issues. Address issues like broken links, duplicate content, missing meta tags, and crawl errors. Optimize website structure, metadata, and content for search engines. Must have experience with SEO. Track and analyze website traffic using tools like Google Analytics. Implement strategies to boost organic traffic through SEO best practices. Optimize site content, navigation, and speed to improve user experience and search engine rankings. Monitor traffic trends and refine strategies based on performance data. Use Google Analytics, SEMrush, or other analytics tools to monitor traffic sources, user behavior, and engagement. Track KPIs such as traffic, engagement, conversion rates, and revenue. Conduct keyword research to improve organic search rankings. Align keywords with content strategies, ensuring proper usage in blogs, web pages, and meta tags. Use tools like SEMrush, Google Keyword Planner, or Ahrefs to find keywords with high search volume, low competition and monitor competitors' keywords and traffic. Optimize titles, headings, meta descriptions, and alt texts for target keywords. Ensure proper internal linking to boost on-page SEO and user experience. Update and refresh older content to maintain relevance and rankings. Analyze backlinks for quality, relevance, and domain authority using tools like SEMrush or Moz. Track and improve the domain authority score using tools like Moz or Ahrefs. Build high-quality backlinks, create authoritative content, and maintain a consistent brand presence online. Analyze competitors' SEO strategies, content performance, and backlink profiles. Manage social media platforms to build brand presence and engagement. Track metrics like likes, shares, comments, and conversions. Help creating engaging content that highlights our Salesforce consulting services and solutions, demonstrating thought leadership and industry expertise. Analyze market trends and competitor activities to identify opportunities for growth and improvement. Assist in Managing and optimizing website and social media profiles for maximum visibility and engagement. Must have previous experience working with IT consulting company or Salesforce consulting companies. Identify gaps in your strategies compared to competitors. Plus, to have at least 2+ years’ experience in specific to Salesforce consulting. Plus be aware Salesforce IT consultancy marketing process. Must have experience in how to generate Salesforce lead from marketing campaign. Must have experience researching, planning and prospecting the Salesforce. Must be able to generate new Salesforce business pipeline primarily through prospecting with help of Salesforce marketing. Must be able to understand Salesforce leads process that are driven by inbound/outbound effort. Manage company WordPress website to generate leads. Work with online collaboration activities and campaigns to generate leads and new business opportunities. Must be able to work with YouTube, and social media like LinkedIn to generate leads and opportunities that helps you to win new business opportunities. Track, analyze and report the success of those campaigns and events. Proven track record of achieving Salesforce marketing metrics and consistent achievement of year-over-year quota attainment. Must have experience in Salesforce including Information Technologies (IT), cloud/SaaS products and consultancy Lead and Prospect Business Processes. Must be able to partner with core seller to identify and source net new Salesforce pipeline and assist by researching lines of business and personas. Empower the sales team with marketing content and campaigns that help drive sales. Stay abreast of the latest digital marketing tools and Salesforce updates to continuously enhance our marketing efforts. Plus to have experience in branding and copywriting Plus to have brand management experience. Other Responsibilities: You will have very well communication skills and outstanding listening skills. Proactively identify new Salesforce marketing opportunities. Develop market strategies by researching lists of high-potential Salesforce prospects. You are responsible for working with the customer base through a strategic and consultative approach to win new Salesforce business prospects. Managing strategically full lead process from lead through to closing the new business opportunities. You will collaborate with the team to use the company website and Salesforce ecosystem to generate new lead for business opportunities. Attention to detail A can-do attitude - everything else can be taught! About us Application House is a Salesforce consulting agency that operates three different business models – on one hand, we place expert Salesforce staff into existing businesses to help them with their Salesforce needs, on the other, we take on Salesforce projects and deliver solutions for our clients. Third, truly reflecting the name House of the Application. We are developing a very advanced Application/Product that includes an Artificial Intelligence App including LLM hosted services, products like Uber, Zomato, Swiggy, Phonepe, Paytm, SMS/WhatsApp Messaging App, Fundraising & Payment App, etc. Are you excited to join a brilliant, intelligent team? Then why wait? Go ahead and apply the role.

Sr. Team Member - Regulatory Advertisement Compliance: Asa Regulatory Compliance Specialist , you'll be instrumental insafeguarding our adherence to regulatory standards across various functions.This role requires a proactive individual who can effectively manage complianceprocesses, communicate regulatory changes, and support governance initiatives. Keyresponsibilities include: Advertising Compliance: Vetting and approving insurance advertisements, maintaining a comprehensive advertisement register & approves specimen, and functioning of the advertisement committee. Regulatory Adherence: Ensuring overall compliance with diverse advertisement regulations and industry guidelines. Regulatory Change Management: Disseminating information on new or updated IRDAI/ PFRDA/ TRAI/ IFSCA regulations, identifying actionable items, and collaborating with internal departments to ensure timely and effective implementation. Updating and maintaining compliance checklists to facilitate robust regulatory change management. Governance Support: Managing various governance activities, including preparing and submitting board and committee agendas of the dept. Reporting & Analysis: Preparing essential dashboards and presentations related to compliance and change management initiatives. Audit Management: Conducting compliance audits for different operational areas.

Salesforce Technical Lead- Commerce Cloud Mode: Remote Timing: 1pm - 10 pm Experience: 8+ years Duration: Contractual role for 6 months (might be extended) We are seeking a highly skilled Technical Lead with a architectural & functional background in Salesforce Commerce Cloud for B2B to design, develop, and manage Salesforce-based systems and applications. The Technical Lead will be responsible for gathering project requirements, creating scalable solutions (collaborating with the technical architect), providing data-driven analysis, and guiding the development team throughout the project. Key Responsibilities: Solution Design: Translate business requirements into well-architected solutions that leverage Salesforce Service Cloud. Must work with the CAE technical Architect and technical leads. Development: Lead the technical delivery of Salesforce implementations, including development of custom solutions and interfaces. Documentation: Create and maintain comprehensive technical documentation including design specifications, deployment

What You’ll Do (Key Responsibilities) · CRM Management · Update and maintain client and prospect records in Redtail and Salesforce. · Ensure data hygiene, proper tagging, and timely follow-ups. · Generate weekly reports on leads, outreach, and engagement. · Lead Generation & Prospecting · Use LinkedIn Sales Navigator and the CEO’s LinkedIn network to identify and qualify new leads. · Extract warm leads from current contacts and referral networks. · Track referral opportunities and maintain a structured lead funnel. · Business Development Support · Research prospective clients and prepare briefing notes for senior advisors. · Assist in managing outreach campaigns and client follow-ups. · Coordinate with the US team to align on target prospects and lead quality. · Compliance & Professional Standards · Handle all data with strict confidentiality. · Follow US wealth management standards and processes in client communication and reporting. What We’re Looking For (Requirements) · Education: Bachelor’s degree in Business Administration, Finance, Marketing, or related field. · Experience: 1–3 years in CRM operations, business development support, or lead generation (financial services preferred). · Tools You’ll Work With: CRM platforms (Redtail, Salesforce), LinkedIn Sales Navigator, ZoomInfo (added advantage), Excel/Google Sheets, MS Office, Slack/Teams. · Skills: Strong organizational and analytical skills, excellent written and spoken English, attention to detail, ability to handle sensitive client data. Nice to Have (Preferred but Not Mandatory) · Knowledge of US financial services or wealth management industry. · Experience in referral tracking or pipeline reporting. · Exposure to digital marketing/outreach tools. What We Offer · Opportunity to work with a US-based wealth management firm while being part of a Trivandrum-based team. · Exposure to global standards in CRM, lead generation, and financial services operations. · A collaborative, growth-oriented workplace. · Competitive compensation with performance-based growth. Job Types: Full-time, Permanent Pay: ₹200,000.00 - ₹700,000.00 per year Benefits: Health insurance Leave encashment Work from home Application Question(s): Experience with CRM software and project management tools. Previous experience in using LinkedIn Sales Navigator or similar Education: Bachelor's (Required) Experience: total work: 2 years (Required) Language: High proficiency in verbal communication - US Accent (Required) Shift availability: Day Shift (Preferred) Work Location: In person

34390 Position Description: Ford Credit IT is looking for a proficient technical anchor who is having excellent hands-on in Salesforce Service Cloud Interaction studio,Omni Studio,Velocity and Mobile Studio, AmpScript,JSON/Apex, JavaScript, Lightning components, Aura Component and Lighting Web Component with software engineering practices. Employee will build the scalable and fully available technical solutions in Digital space with team of software engineers based out of India and will be responsible to support NA markets. Technical anchor will collaborate directly and continuously with Software Engineers, Product Managers, Designers, Architects, Engineering Manager and Product Owners of Salesforce team. • Employee will join a team that supports to develop enterprise scale applications/building SaaS products in the Salesforce Service Cloud/ Auto Cloud. • Work on a balanced product team to define, design, develop and deploy Salesforce Service Cloud/ Auto Cloud in developing Form Data Models, Customer Data Platforms (CDP)/Interaction Studio/Journey builder/Automation Studio/Email and Mobile studio, contact builder,data extension, data sync,Sitemap,content block. • Ability to Productize (Build/Author) a document generation product as a SaaS (Software as a Service) products hosted on Mulesoft and Google Cloud Platform (GCP). • Build and maintain digital expertise by researching latest industry trends and standards, driving innovation through PoCs and experiments. • Develop Salesforce Service Cloud/ Auto Cloud applications . • Evaluate potential solutions using both technical and commercial criteria that support the established cost and service requirements with continuous improvement and innovative mindset. • Develop and automate unit and integration test scripts. • Integrated with MuleSoft applications for integrations around Sales/ Service clouds with Ford Credit Systems. • Act as a mentor for less experienced developers through both your technical knowledge and ability to inspire a team to build extraordinary impact together. • Understand the depth of the User Stories and provide accurate estimates. • Automate performance monitoring and notification in the event of failures using best practices and tools. • Research new technologies, influences and implements enterprise technology shifts and new trends impacting Ford application delivery. • Do code deployments using CICD Salesforce Salescloud and Mulesoft pipeline with Service cloud Copado Salesforce deployment. o Participate in highly collaborative environment. o DevOps o Continuous Integration and Continuous Deployment (CI/CD) o Security (SAST/DAST) o Monitoring/logging/tracing/ tools (SPLUNK etc) • Experience deployment using source control using Visualsourcecode/Github repo/Copado. • Strong sense of code with ability to review code using SonarQube, Checkmarx, rework and deliver Quality code. • Build a reusable component using LWC component, AmpScript, Service Side Java Script (SSJS), and SQL. Integrating salesforce Marketing cloud with external system using SFMC APIs • Follow enterprise architecture processes and advise teams on cloud design, development, and architecture, service blueprints. Engage in Agile practices including but not limited to Stand-ups, backlog grooming, sprint demos and journey mapping. Skills Required: Salesforce, Salesforce Service Cloud Skills Preferred: Salesforce Experience Required: Engineer 2 Exp.: Practitioner: Salesforce 1 coding language or framework. 4+ years in IT; 3+ years in development Experience Preferred: Salesforce Service Cloud Interaction studio,Omni Studio,Velocity and Mobile Studio, AmpScript,JSON/Apex, JavaScript, Lightning components, Aura Component and Lighting Web Component with software engineering practices. Education Required: Bachelor's Degree Additional Information : Responsibilities for Internal Candidates • 4+ years of experience in architecting and implementing fault tolerant, highly available Service/Auto cloud API/REST/SOAP,Platform Event(Pub/Sub). • Salesforce Service/Auto Cloud Developer/Consultant/Salesforce Application Architect certifications will be an added advantage. • Should have SQL knowledge and have the experience writing database scripts using DDL or queries using DML. • Experience in SRE in Copado and ability to architect the services considering observability, traceability and monitoring aspects. • At least 4 years of experience in Agile scrum software development process. • Ability to work in team in diverse/ multiple stakeholder environment. • Experience and desire to work in a Global delivery environment. • Excellent communication skills with the ability to adapt your communication style to the audience. • Demonstrated ability to drive development of highly technical technology services and capabilities. Experience deployment using source control using change sets and CICD pipelines.

Job Summary: The Sales Team Leader is responsible for overseeing a team of sales representatives to achieve sales targets and deliver excellent customer service. This role involves coaching, training, performance monitoring, and strategic planning to drive sales growth. The Sales Team Leader acts as a liaison between the sales team and senior management, ensuring alignment with company goals and customer needs. Key Responsibilities: Lead, motivate, and manage a team of sales representatives. Set daily, weekly, and monthly sales targets for the team. Monitor team performance and report on metrics to senior management. Conduct regular coaching, training, and development sessions. Assist in the recruitment and onboarding of new sales staff. Develop and implement sales strategies to increase revenue and market share. Handle customer complaints and resolve escalated issues. Ensure high levels of customer satisfaction through excellent service. Maintain up-to-date knowledge of products, services, and market trends. Collaborate with marketing and product teams to support sales initiatives. Qualifications: Bachelor's degree in Business, Marketing, or a related field (preferred). Proven experience in a sales or supervisory role (2–3 years). Strong leadership and team management skills. Excellent communication, interpersonal, and negotiation skills. Ability to analyze sales metrics and data. Proficiency in CRM software (e.g., Salesforce, ). Goal-oriented with a track record of meeting or exceeding targets. Key Competencies: Leadership and motivation Strategic thinking Problem-solving Time management Adaptability Customer focus Decision-making Collaboration Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹37,654.14 per month Benefits: Cell phone reimbursement Paid sick time Education: Bachelor's (Required) Experience: ED TECH: 1 year (Required) SALES: 1 year (Required) LEADERSHIP: 1 year (Required) Location: Ernakulam, Kerala (Required) Work Location: In person Speak with the employer +91 9539095050

Job Title: Application Manager (AppManager) Department: IT Reports To: CENTRE HEAD OR DIRECTORS OR DPT HEADS OR HR Employment Type: Full-Time Job Summary: We are seeking a detail-oriented and strategic Application Manager (AppManager) to oversee the management, optimization, and performance of business-critical software applications. The AppManager will coordinate with cross-functional teams to ensure applications are stable, secure, and aligned with organizational goals. Key Responsibilities: Application Management: Oversee the lifecycle of enterprise applications from selection and deployment to upgrades and retirement. Maintenance & Optimization: Monitor application performance, apply patches and updates, and ensure maximum uptime and reliability. Vendor Coordination: Manage relationships with third-party application vendors and service providers; handle licensing and contracts. Provide technical support to users, resolve application-related issues, and coordinate end-user training sessions. Ensure applications meet compliance standards (e.g., GDPR, HIPAA) and follow cybersecurity best practices. Lead and coordinate application-related projects including integrations, migrations, or customizations. Maintain technical documentation, user guides, and change logs for supported applications. Act as a liaison between IT, vendors, and business units to align application functionality with business needs. Qualifications: User Support & Training: Compliance & Security: Project Management: Documentation: Stakeholder Communication: Bachelor’s degree in Information Technology, Computer Science, or a related field (Master’s preferred). 3–7 years of experience in application management, IT operations, or related roles. Strong understanding of software development lifecycle (SDLC), ITIL framework, and project management principles. Experience with enterprise platforms (e.g., SAP, Salesforce, Microsoft Dynamics, ServiceNow, etc.). Excellent problem-solving, communication, and leadership skills. Preferred Skills: Project Management Certification (PMP, PRINCE2) Experience with cloud-based applications (e.g., SaaS, PaaS) Knowledge of API integration, databases, and basic scripting (e.g., SQL, Python) Familiarity with agile methodologies and tools (e.g., JIRA, Confluence) Benefits: Competitive salary and performance-based bonused Professional development and training opportunities Job Type: Permanent Pay: ₹11,664.93 - ₹43,468.04 per month Benefits: Cell phone reimbursement Paid sick time Experience: SOFTWARE: 1 year (Required) Location: Manjeri, Kerala (Required) Work Location: In person Application Deadline: 24/08/2025 Expected Start Date: 30/08/2025

Software: fuel for mobility We bring bold digital visions to life. So we’re on the lookout for more curious and creative engineers who want to create change – one line of high-quality code at a time. Our transformation isn't for everyone, but if you're excited about solving the leading-edge technological challenges facing the auto industry, then let’s talk about your next move. Let's introduce ourselves At Volvo Cars, we foster a culture of curiosity, collaboration, and continuous learning. Join our mission to create sustainable transportation solutions that protect what matters most – people, communities, and our planet. Drive digital innovation as a Salesforce Developer, where you'll spearhead critical technology initiatives alongside global teams. You'll architect and implement solutions that directly impact millions of customers worldwide while advancing Volvo's vision for autonomous, electric, and connected vehicles. What You'll Do Technical Leadership & Development Lead development and implementation using APEX Debugging and Logging, APEX Optimization and Best Practices, Salesforce Apex Development, Salesforce Community Cloud (Experience Cloud), Salesforce DevOps (Gearset Copado), Salesforce Flows and Process Builder, Salesforce LWC Framework, and Salesforce Platform Administration. Design, build, and maintain scalable solutions that support global operations. Collaborate closely with USA stakeholders across product management and engineering teams. Drive technical excellence through code reviews, architecture decisions, and best practices. Cross-Functional Collaboration Partner with international teams using Microsoft Teams, Slack, SharePoint, and Azure DevOps. Participate in Agile development processes and sprint planning activities. Facilitate knowledge transfer and technical documentation across regions. Support 24/7 operations through on-call rotations and incident response. Innovation & Continuous Improvement Research and evaluate emerging technologies to enhance platform capabilities. Contribute to technical roadmap planning and architectural decisions. Mentor junior team members and promote knowledge sharing. Comfortable working with Lightning Web Components, Aura Components, Aura to LWC, Sales Cloud, and Service Cloud. Automotive experience is a plus. Salesforce Dev 501 certification is great to have. What You'll Bring Professional Experience 2 to 4 years of hands-on experience in software development, system administration, or related technical domains. Deep expertise in Salesforce technologies with proven track record of successful implementations. Global collaboration experience working with distributed teams across multiple time zones. Industry knowledge in automotive, manufacturing, or enterprise software environments preferred. Technical Proficiency Advanced proficiency in core technologies: APEX Debugging and Logging, APEX Optimization and Best Practices, Salesforce Apex Development, Salesforce Community Cloud (Experience Cloud), Salesforce DevOps (Gearset Copado), Salesforce Flows and Process Builder, Salesforce LWC Framework, Salesforce Platform Administration. Strong understanding of cloud platforms, DevOps practices, and CI/CD pipelines. Experience with enterprise integration patterns and microservices architecture. Database design and optimization skills with both SQL and NoSQL technologies. Essential Soft Skills Analytical Thinking, Clear and Concise Writing, Communication Skills, Critical Thinking, Documentation Best Practices, Email etiquette, Presentation Skills, Problem Solving, Teamwork. Communication Excellence: Articulate complex technical concepts to diverse audiences. Cultural Adaptability: Thrive in multicultural, globally distributed team environments. Problem-Solving: Analytical thinking with the ability to troubleshoot complex technical issues. Additional Qualifications Language: Business-level English proficiency (spoken and written). Availability: Flexibility to collaborate across USA time zones as needed. Certifications: Salesforce Dev 501 certification is great to have. Volvo Cars – driving change together Volvo Cars’ success is the result of a collaborative, diverse and inclusive working environment. Today, we’re one of the most well-known and respected car brands, with around 43,000 employees across the globe. At Volvo Cars, your career is designed around your skills and aspirations, so you can reach your fullest potential. And it’s so exciting – we’re well on our way on our journey towards full electrification. We have five fully electric cars already on the market, and five more on the way. Our fully-electric and plug-in hybrid cars combined make up almost 50 per cent of our sales. So come and join us in shaping the future of mobility. There’s never been a more rewarding time to play your part in our inspiring and creative teams!