35090 Salesforce Jobs - Page 8

Global Sales Strategy & Operations (GSSO) is the team that helps shape Gartner's mission-critical sales priorities and works with sales leaders to drive tactical and analytical insights. As an associate on the GSSO team, you'll be at the forefront of the ongoing transformation of Gartner's sales force, which delivers approximately $4.9B in annual revenue and working to drive sustained double-digit growth. You will partner with business leaders across Gartner to support a global sales force comprised of more than 5,000 associates who sell to every major function, industry and market sector around the world. About the Role: The role is a part of the Global Marketing team in GSSO. The Global Marketing team is focused on driving topline revenue and increasing seller productivity. The Marketing Specialist will operationally support the program by helping partners in sales drive the right audience into these programs. The ideal candidate is process oriented, an excellent communicator, highly collaborative, data driven and can work in a fast-paced environment. This role will report to the Senior Manager of Marketing who is responsible for leading this team in India. What you will do: Operations Drive higher new business and win rates by collaborating with and empowering Sales through invitational programs. Drive execution to ensure that requests for audience participation in marketing programs meet qualification criteria. Work with cross functional partners in sales, program strategy/ execution and events to ensure an integrated approach to the way we support our teams throughout the nomination and approvals process. Brainstorm new ways to improve processes to maximize operational efficiency. Drive automation and process efficiency programs to improve overall process Reporting and Tracking Track weekly progress around nominations and registrations goals and communicate to internal and external stakeholders. Drive quantitative data analysis using common tools such as Excel to deep dive into data trends and insights Collaboration and Stakeholder Management Building strong partnerships with sales, conference and program partners Own stakeholder management, relationship building with cross-functional units What You Will Need: Bachelor’s degree in marketing, business, or related field with strong written and verbal communication. 2-3 years of marketing operations, and/or automation related experience. Proficiency in Salesforce CRM to manage the cases, reports, dashboards and workflow optimization. Excellent oral and written communication skills Experienced user of Advanced Excel and Powerpoint. Comfortable analyzing data sets to extract insights. High level of accuracy and attention to detail, with excellent organizational skills Strong team player/collaborator Ability to work in a fast-paced environment Strong project management skills, able manage multiple projects simultaneously Demonstrated ability to analyze complex issues and design appropriate solutions A self-starter who is able to work independently What you will get : Competitive salary, generous paid time off policy, charity match program, Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP) and more! Collaborative, team-oriented culture that embraces diversity Professional development and unlimited growth opportunities Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we’ve grown to more than 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work . What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com . Job Requisition ID:102637 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.

· Delivering end-to-end contact center digital transformation projects for global clients· Managing consulting engagements and being accountable for committed Client outcomes· Building curated transformation solutions for prospective and existing clients· Market research across best-in class practices, contact center demands, evolving trends etc.· Participate in pre-sales activities for digital transformation– identify opportunity, pitch the right digital solution, solution building, business case creation etc.· Developing and creating collateral, new capabilities working closely with cross-function teams (internal and external)· Understand client digital transformation needs & consult/provide customized solutions, develop business case· Well versed with process diagnostics, due-diligence, blueprinting activities etc. and savvy with PowerPoint and Excel· Understand, propose and pitch the key levers/differentiators to new/existing customers for transformation journey· Participation in special / strategic digital transformation projects from time to time· Excel in developing strong client dialogue, at CXO levels- Experience in design thinking and re-imagining customer journeys, future operating model, best in-class practices- Experience in CX transformation opportunity identification, solutioning, comparative studies keeping in mind customer effort reduction, improve straight through processing- Exposure to contact center economics through improved channel containment, right channeling methodology etc Qualifications – AI and Tech consulting and implementation background, experience in Chatbots, AI components understanding and implementation experience, tech consulting experience, good to have Salesforce exposure, conducting client workshops and managing client, partner relationships + regular DT profile. Job Location

Lead Generation Expert– Infosec Ventures Location: Gurugram Mode: 5 days a week from office Experience: 1+ Years in B2B Sales Who Are We? At Infosec Ventures, we don’t just incubate ideas—we build cybersecurity ventures that tackle the world's biggest security challenges. Our portfolio includes cutting-edge products like HumanFirewall.io, EmailAuth.io, BugsBounty.com, and SecurityRating.com, each focused on solving real-world security inefficiencies with powerful, ROI-driven solutions. About The Role We’re looking for multiple highly driven B2B Lead Gen Experts with a passion for cybersecurity to join our Sales Development team. In this role, you’ll be focused on identifying, engaging, and converting potential clients into loyal customers. You’ll be a key contributor in driving the adoption of our security solutions across the SMB and mid-market landscape. What You'll Be Doing Prospect and connect with cybersecurity companies worldwide. Build a strong pipeline by identifying key decision-makers through calls, WhatsApp, email, and LinkedIn. Set up a compelling product demo calls that convert leads into active deals. Take a consultative approach to help clients understand how our products enhance their security infrastructure. Maintain detailed records of your pipeline, prospects, follow-ups, and demos. Stay informed about competitors and market dynamics to deliver relevant insights and sharp pitches. Drive every step of the account closure process, from engagement to signed purchase orders. What We're Looking For 1+ years of B2B sales experience. Strong grasp of cybersecurity product landscape and client needs. Exceptional communication, negotiation, and interpersonal skills. Hands-on experience in end-to-end sales cycles and enterprise client engagement. Independent, self-motivated, and passionate about closing deals. Proficiency in tools like Salesforce or similar CRMs is a plus. Job Type: Full-time Pay: ₹35,000.00 - ₹55,000.00 per month Benefits: Provident Fund Application Question(s): Where are you currently residing? What's your current monthly in-hand salary? This job requires 5 days working from office-are you comfortable with the same? Work Location: In person

Job Title: Customer Relationship Manager (CRM) Location: Gurgaon Department: Sales / Customer Service Reports To: Showroom Manager / Sales Manager Employment Type: Full-Time Job Summary: We are seeking a proactive and customer-focused Customer Relationship Manager (CRM) to oversee customer engagement and retention at our furniture showroom. The ideal candidate will manage customer inquiries, ensure a seamless post-sales experience, build long-term relationships, and contribute to sales growth by maintaining high levels of customer satisfaction. Key Responsibilities: Customer Engagement: Greet and interact with showroom visitors to enhance their shopping experience. Build strong relationships with existing and potential customers. Provide personalized recommendations and support during the customer journey. CRM System Management: Maintain and update customer data in the CRM software. Track customer interactions, feedback, and service history. Sales Support & Follow-Up: Assist the sales team with lead follow-ups, quotations, and post-sale support. Coordinate delivery schedules and ensure customer satisfaction after product delivery. Customer Retention: Develop loyalty programs and initiatives to encourage repeat business. Handle customer complaints and resolve issues efficiently and professionally. Reporting & Analysis: Generate reports on customer behavior, satisfaction levels, and trends. Provide insights to improve products, services, and customer experiences. Collaboration: Work closely with showroom staff, sales executives, and delivery teams. Communicate customer feedback to management for continuous improvement. Qualifications: Bachelor’s degree in Business Administration, Marketing, or related field (preferred) 1–3 years of experience in customer service, sales support, or CRM (experience in the furniture or retail industry is a plus) Strong communication and interpersonal skills Proficiency in CRM software and Microsoft Office Suite Ability to multitask, prioritize, and manage time effectively Problem-solving mindset with a customer-first attitude Preferred Skills: Knowledge of furniture product lines and interior design trends Experience using retail POS and CRM platforms (e.g., Zoho, Salesforce, etc.) Multilingual ability (depending on showroom location and clientele) Working Conditions: Showroom environment, including weekends and public holidays as required Interaction with customers and staff across various departments Salary & Benefits: Competitive salary based on experience Incentives/commissions for customer satisfaction and repeat business Employee discounts on furniture and decor Training and professional development opportunities Job Type: Full-time Experience: Customer service: 2 years (Required) Furniture sales: 1 year (Required) Work Location: In person

Job Summary: The Sales & Operations Executive is responsible for supporting the sales process and managing daily operational tasks to ensure smooth business operations. This role bridges the gap between sales, customer service, logistics, and internal departments to deliver excellent service and drive business growth. Key Responsibilities:Sales Responsibilities: Assist in developing and executing sales strategies to meet or exceed sales targets. Maintain relationships with existing clients and identify opportunities to upsell. Respond to customer inquiries and prepare quotations and proposals. Coordinate with marketing teams to implement promotional campaigns. Maintain accurate records of sales leads, customer accounts, and sales activity in the CRM system. Operational Responsibilities: Coordinate with logistics and supply chain teams to ensure timely order fulfillment. Monitor inventory levels and ensure stock availability for orders. Prepare regular sales and operations reports for management review. Assist with demand forecasting, production planning, and resource allocation. Ensure adherence to company policies and compliance regulations. Qualifications: Bachelor's degree in Business Administration, Sales, Operations, or a related field. 2–4 years of experience in sales and/or operations roles. Proficiency in Microsoft Office and CRM/ERP systems. Excellent communication and negotiation skills. Strong analytical and problem-solving abilities. Ability to manage multiple priorities in a fast-paced environment. Preferred Skills: Experience in [insert industry, e.g., FMCG, logistics, manufacturing]. Knowledge of supply chain and inventory management. Familiarity with tools like SAP, Salesforce, or Zoho CRM. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Work Location: In person

Experience : 4.00 + years Salary : INR 1500000-1800000 / year (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full time Permanent Position (*Note: This is a requirement for Uplers) What do you need for this opportunity? Must have skills required: CRM, Marketing Automation, Data Analytics, Campaign Management, Campaign Strategist, Salesforce, Hubspot, Marketo, EmailMarketing Uplers is Looking for: Job Description: We are seeking a dynamic and experienced Subject Matter Expert (SME) / CRM Strategist in CRM and Marketing Automation to join our team. This role is pivotal in leveraging platform-specific expertise to drive client success, operational excellence, and sustained revenue growth. As a Platform and Domain Champion (Should be expert / champion in one of the following Marketing Automation Platform - SFMC / Braze / Klaviyo / BloomReach / Iterable / HubSpot / Sailthru), you will lead strategic initiatives to optimize CRM and marketing automation efforts for individual clients, delivering Excellent ROI / Performance for Marketing Channels Platform/Domain Expertise: Serve as the go-to authority for CRM and marketing automation platforms, continuously staying informed about the latest industry trends, platform updates, and best practices. Provide expert advice to internal teams (Campaign Managers / Executives) and clients, ensuring that the platform's potential is fully realized to meet business goals and KPIs. Channel-Specific Strategy Development: Design and implement channel-specific CRM and marketing automation strategies that align with business goals, drive customer engagement, and boost ROI. Identify growth opportunities within CRM and marketing automation platforms to increase client engagement, lead generation, and revenue streams for the end client. Leverage data analytics to assess campaign performance and continuously refine strategies to maximize client outcomes. Revenue Retention & Client Success: Develop long-term strategies to ensure client satisfaction and foster loyalty, resulting in high retention rates and consistent revenue streams. Proactively engage with clients, addressing their challenges and offering customized solutions that meet evolving business requirements. Partner with client success teams to deliver value-driven outcomes that meet or exceed client expectations, promoting cross-functional collaboration Operational Efficiency & Process Optimization: Work Closely with Campaign Managers / Executives to deliver Multi channel campaign for clients within the SLAs with error-free execution. Work closely with other SMEs and Campaign Managers to collaborate on Digital Strategies to deliver Better ROI across multiple Channels. Ensure that initiatives are delivered on time and within scope, meeting both client and business objectives. Skills Required/Educational Qualifications: 4+ Years of experience in CRM / Marketing Automation. Should possess MBA or similar Master's Degree in Marketing. Proven expertise in CRM and Marketing Automation platforms (e.g., Salesforce, HubSpot, Marketo, or similar). Strong strategic thinking skills with the ability to translate business objectives into actionable CRM and marketing automation strategies. Experience in data-driven decision-making, with proficiency in analytics tools to assess campaign performance and ROI Strong leadership skills with experience managing and developing high-performing teams. Exceptional communication and presentation skills, capable of influencing internal stakeholders and clients Exceptional communication and collaboration skills, able to align cross-functional teams around shared goals Ability to work in a fast-paced, dynamic environment with a focus on delivering results and driving continuous improvement Note: This opening is for Internal Hiring How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!

Experience : 4.00 + years Salary : INR 1500000-1800000 / year (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full time Permanent Position (*Note: This is a requirement for Uplers) What do you need for this opportunity? Must have skills required: CRM, Marketing Automation, Data Analytics, Campaign Management, Campaign Strategist, Salesforce, Hubspot, Marketo, EmailMarketing Uplers is Looking for: Job Description: We are seeking a dynamic and experienced Subject Matter Expert (SME) / CRM Strategist in CRM and Marketing Automation to join our team. This role is pivotal in leveraging platform-specific expertise to drive client success, operational excellence, and sustained revenue growth. As a Platform and Domain Champion (Should be expert / champion in one of the following Marketing Automation Platform - SFMC / Braze / Klaviyo / BloomReach / Iterable / HubSpot / Sailthru), you will lead strategic initiatives to optimize CRM and marketing automation efforts for individual clients, delivering Excellent ROI / Performance for Marketing Channels Platform/Domain Expertise: Serve as the go-to authority for CRM and marketing automation platforms, continuously staying informed about the latest industry trends, platform updates, and best practices. Provide expert advice to internal teams (Campaign Managers / Executives) and clients, ensuring that the platform's potential is fully realized to meet business goals and KPIs. Channel-Specific Strategy Development: Design and implement channel-specific CRM and marketing automation strategies that align with business goals, drive customer engagement, and boost ROI. Identify growth opportunities within CRM and marketing automation platforms to increase client engagement, lead generation, and revenue streams for the end client. Leverage data analytics to assess campaign performance and continuously refine strategies to maximize client outcomes. Revenue Retention & Client Success: Develop long-term strategies to ensure client satisfaction and foster loyalty, resulting in high retention rates and consistent revenue streams. Proactively engage with clients, addressing their challenges and offering customized solutions that meet evolving business requirements. Partner with client success teams to deliver value-driven outcomes that meet or exceed client expectations, promoting cross-functional collaboration Operational Efficiency & Process Optimization: Work Closely with Campaign Managers / Executives to deliver Multi channel campaign for clients within the SLAs with error-free execution. Work closely with other SMEs and Campaign Managers to collaborate on Digital Strategies to deliver Better ROI across multiple Channels. Ensure that initiatives are delivered on time and within scope, meeting both client and business objectives. Skills Required/Educational Qualifications: 4+ Years of experience in CRM / Marketing Automation. Should possess MBA or similar Master's Degree in Marketing. Proven expertise in CRM and Marketing Automation platforms (e.g., Salesforce, HubSpot, Marketo, or similar). Strong strategic thinking skills with the ability to translate business objectives into actionable CRM and marketing automation strategies. Experience in data-driven decision-making, with proficiency in analytics tools to assess campaign performance and ROI Strong leadership skills with experience managing and developing high-performing teams. Exceptional communication and presentation skills, capable of influencing internal stakeholders and clients Exceptional communication and collaboration skills, able to align cross-functional teams around shared goals Ability to work in a fast-paced, dynamic environment with a focus on delivering results and driving continuous improvement Note: This opening is for Internal Hiring How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!

Custody Operations Specialist WHO ARE WE LOOKING FOR? We are looking for a Custody Operations Specialist! This role plays an integral part in supporting various processes that facilitate conversion plans that onboard to our client's platform. In this role, you will collaborate cross-functionally with internal stakeholders to enhance the onboarding experience, and provide exceptional service to plan sponsors. WHAT WILL YOU BE DOING? Review and record cash and in-kind asset transfers in the trust accounting system Work with sub-custodians to settle trades from the point of booking, through settlement for mutual funds, stable value funds, and ETFs Perform reconciliations of invested assets and cash activity between the trust accounting system and sub-custodian by specified deadlines Coordinate with Implementation Managers and Investment teams, to successfully transition new and conversion qualified plans onto the client's platform Coordinate with receiving record keepers, to liquidate and transfer plan assets from the client's platform Update, maintain, and review client data within CRM systems Ensure collaboration with all internal teams to meet expected timelines Support the creation and maintenance of written operating procedures related to assigned functions REQUIREMENTS The Necessities You're optimistic, flexible, creative, team-oriented, results-driven, and have the ability to effectively collaborate with both internal and external stakeholders Possess a good understanding of how mutual funds, stable value funds, and ETFs trade and settle Possess a strong aptitude for numbers, and understanding of cash and traditional securities reconciliations Demonstrate an affinity for learning, creating, and iterating rapidly Proactive and analytical, able to problem-solve and propose solutions Demonstrate a high degree of organization and dependability Ability to prioritize tasks and manage client expectations The Extras Experience with collaboration, project management, and CRM tools such as Google Workspace, Slack, Salesforce, Zendesk, and Jira General knowledge of ERISA rules and requirements, and experience with one or more compliance / record-keeping systems (e.g. SunGard Relius, ASC, FIS) US Eastern Time (7:30am - 4:30pm) $5 per Hour

Experience : 4.00 + years Salary : INR 1500000-1800000 / year (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full time Permanent Position (*Note: This is a requirement for Uplers) What do you need for this opportunity? Must have skills required: CRM, Marketing Automation, Data Analytics, Campaign Management, Campaign Strategist, Salesforce, Hubspot, Marketo, EmailMarketing Uplers is Looking for: Job Description: We are seeking a dynamic and experienced Subject Matter Expert (SME) / CRM Strategist in CRM and Marketing Automation to join our team. This role is pivotal in leveraging platform-specific expertise to drive client success, operational excellence, and sustained revenue growth. As a Platform and Domain Champion (Should be expert / champion in one of the following Marketing Automation Platform - SFMC / Braze / Klaviyo / BloomReach / Iterable / HubSpot / Sailthru), you will lead strategic initiatives to optimize CRM and marketing automation efforts for individual clients, delivering Excellent ROI / Performance for Marketing Channels Platform/Domain Expertise: Serve as the go-to authority for CRM and marketing automation platforms, continuously staying informed about the latest industry trends, platform updates, and best practices. Provide expert advice to internal teams (Campaign Managers / Executives) and clients, ensuring that the platform's potential is fully realized to meet business goals and KPIs. Channel-Specific Strategy Development: Design and implement channel-specific CRM and marketing automation strategies that align with business goals, drive customer engagement, and boost ROI. Identify growth opportunities within CRM and marketing automation platforms to increase client engagement, lead generation, and revenue streams for the end client. Leverage data analytics to assess campaign performance and continuously refine strategies to maximize client outcomes. Revenue Retention & Client Success: Develop long-term strategies to ensure client satisfaction and foster loyalty, resulting in high retention rates and consistent revenue streams. Proactively engage with clients, addressing their challenges and offering customized solutions that meet evolving business requirements. Partner with client success teams to deliver value-driven outcomes that meet or exceed client expectations, promoting cross-functional collaboration Operational Efficiency & Process Optimization: Work Closely with Campaign Managers / Executives to deliver Multi channel campaign for clients within the SLAs with error-free execution. Work closely with other SMEs and Campaign Managers to collaborate on Digital Strategies to deliver Better ROI across multiple Channels. Ensure that initiatives are delivered on time and within scope, meeting both client and business objectives. Skills Required/Educational Qualifications: 4+ Years of experience in CRM / Marketing Automation. Should possess MBA or similar Master's Degree in Marketing. Proven expertise in CRM and Marketing Automation platforms (e.g., Salesforce, HubSpot, Marketo, or similar). Strong strategic thinking skills with the ability to translate business objectives into actionable CRM and marketing automation strategies. Experience in data-driven decision-making, with proficiency in analytics tools to assess campaign performance and ROI Strong leadership skills with experience managing and developing high-performing teams. Exceptional communication and presentation skills, capable of influencing internal stakeholders and clients Exceptional communication and collaboration skills, able to align cross-functional teams around shared goals Ability to work in a fast-paced, dynamic environment with a focus on delivering results and driving continuous improvement Note: This opening is for Internal Hiring How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!

Why NeuraFlash: At NeuraFlash, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash was selected as the only partner for the private beta prior to launch. Post-launch, we've earned the distinction of being Salesforce's #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space. Be part of the NeuraFlash journey and help shape the next wave of AI-powered transformation. Here, you'll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you're ready to make your mark in the AI space, NeuraFlash is the place for you. AS A SR. MANAGER, PRODUCT DEVELOPMENT YOU WILL HAVE THE OPPORTUNITY TO: Lead an agile development team to architect, design, develop, and package unique products that augment and extend Salesforce products Leverage the latest Salesforce and AWS technologies in AI to solve real market needs and deliver business results to our customers through our products. We have existing products around Service Cloud, Service Cloud Voice, Agentforce, Messaging, and Bots Collaborate hand-in-hand with developers, product managers, sales and marketing team, and other members of the Salesforce consulting practice to define, deliver and support the Neuraflash Salesforce product roadmap and existing product portfolio Contribute to the full software development lifecycle, from ideation to requirements gathering to design, deployment, and post-release support Guide the team in iterative improvements in agile development best practices, code reviews, testing, architecture, and technical design/specifications Stay up-to-date with the latest Salesforce feature updates, releases, and announcements QUALIFICATIONS: Strong understanding of object-oriented programming concepts and design patterns Bachelor's degree in Computer Science, Software Engineering, or related field Hands-on experience with Salesforce, understanding of key SFDC design and architectural concepts, and in-depth knowledge of the capabilities and constraints of the Salesforce platform Development management experience in a fast-moving, agile environment Strong experience in Apex and LWC development Experience with Salesforce packaging and partner tools Strong analytical skills with the ability to formulate a problem/solution in both business & technical terms Experience with integrations between Salesforce and other systems Excellent communication skills and ability to work in a collaborative environment Nice to have: Experience with front-end technologies such as HTML, CSS, and JavaScript Experience with Responsive Web Designs Experience with Salesforce Agentforce, Service Cloud, Service Cloud Voice Experience with Amazon Web Services and integration What's it like to be a part of NeuraFlash? Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash Family who work remotely, we're focused on keeping everyone connected and unified as one team. Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients. Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn't possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done Collaboration: You have a voice here! If you work with a team of smart people like we do, it's a no-brainer to take suggestions and feedback on how to keep NeuraFlash thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small. Celebrate Often: We take our work seriously, but we don't take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don't forget to slow down and celebrate the big things and the small things together. Location: NeuraFlash strives to provide you with the flexibility to work in the location that makes the most sense for your lifestyle. For those that prefer an office setting, this role may be based in any of our hub locations within the United States. If you prefer to work from home, we can accommodate remote locations for our employees based in the United States, anywhere within Alberta, British Columbia, or Ontario for our Canada-based employees, anywhere in India for our India-based employees, and anywhere within Colombia for our Colombia-based employees!

Experience : 4.00 + years Salary : INR 1500000-1800000 / year (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full time Permanent Position (*Note: This is a requirement for Uplers) What do you need for this opportunity? Must have skills required: CRM, Marketing Automation, Data Analytics, Campaign Management, Campaign Strategist, Salesforce, Hubspot, Marketo, EmailMarketing Uplers is Looking for: Job Description: We are seeking a dynamic and experienced Subject Matter Expert (SME) / CRM Strategist in CRM and Marketing Automation to join our team. This role is pivotal in leveraging platform-specific expertise to drive client success, operational excellence, and sustained revenue growth. As a Platform and Domain Champion (Should be expert / champion in one of the following Marketing Automation Platform - SFMC / Braze / Klaviyo / BloomReach / Iterable / HubSpot / Sailthru), you will lead strategic initiatives to optimize CRM and marketing automation efforts for individual clients, delivering Excellent ROI / Performance for Marketing Channels Platform/Domain Expertise: Serve as the go-to authority for CRM and marketing automation platforms, continuously staying informed about the latest industry trends, platform updates, and best practices. Provide expert advice to internal teams (Campaign Managers / Executives) and clients, ensuring that the platform's potential is fully realized to meet business goals and KPIs. Channel-Specific Strategy Development: Design and implement channel-specific CRM and marketing automation strategies that align with business goals, drive customer engagement, and boost ROI. Identify growth opportunities within CRM and marketing automation platforms to increase client engagement, lead generation, and revenue streams for the end client. Leverage data analytics to assess campaign performance and continuously refine strategies to maximize client outcomes. Revenue Retention & Client Success: Develop long-term strategies to ensure client satisfaction and foster loyalty, resulting in high retention rates and consistent revenue streams. Proactively engage with clients, addressing their challenges and offering customized solutions that meet evolving business requirements. Partner with client success teams to deliver value-driven outcomes that meet or exceed client expectations, promoting cross-functional collaboration Operational Efficiency & Process Optimization: Work Closely with Campaign Managers / Executives to deliver Multi channel campaign for clients within the SLAs with error-free execution. Work closely with other SMEs and Campaign Managers to collaborate on Digital Strategies to deliver Better ROI across multiple Channels. Ensure that initiatives are delivered on time and within scope, meeting both client and business objectives. Skills Required/Educational Qualifications: 4+ Years of experience in CRM / Marketing Automation. Should possess MBA or similar Master's Degree in Marketing. Proven expertise in CRM and Marketing Automation platforms (e.g., Salesforce, HubSpot, Marketo, or similar). Strong strategic thinking skills with the ability to translate business objectives into actionable CRM and marketing automation strategies. Experience in data-driven decision-making, with proficiency in analytics tools to assess campaign performance and ROI Strong leadership skills with experience managing and developing high-performing teams. Exceptional communication and presentation skills, capable of influencing internal stakeholders and clients Exceptional communication and collaboration skills, able to align cross-functional teams around shared goals Ability to work in a fast-paced, dynamic environment with a focus on delivering results and driving continuous improvement Note: This opening is for Internal Hiring How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!

Experience : 4.00 + years Salary : INR 1500000-1800000 / year (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full time Permanent Position (*Note: This is a requirement for Uplers) What do you need for this opportunity? Must have skills required: CRM, Marketing Automation, Data Analytics, Campaign Management, Campaign Strategist, Salesforce, Hubspot, Marketo, EmailMarketing Uplers is Looking for: Job Description: We are seeking a dynamic and experienced Subject Matter Expert (SME) / CRM Strategist in CRM and Marketing Automation to join our team. This role is pivotal in leveraging platform-specific expertise to drive client success, operational excellence, and sustained revenue growth. As a Platform and Domain Champion (Should be expert / champion in one of the following Marketing Automation Platform - SFMC / Braze / Klaviyo / BloomReach / Iterable / HubSpot / Sailthru), you will lead strategic initiatives to optimize CRM and marketing automation efforts for individual clients, delivering Excellent ROI / Performance for Marketing Channels Platform/Domain Expertise: Serve as the go-to authority for CRM and marketing automation platforms, continuously staying informed about the latest industry trends, platform updates, and best practices. Provide expert advice to internal teams (Campaign Managers / Executives) and clients, ensuring that the platform's potential is fully realized to meet business goals and KPIs. Channel-Specific Strategy Development: Design and implement channel-specific CRM and marketing automation strategies that align with business goals, drive customer engagement, and boost ROI. Identify growth opportunities within CRM and marketing automation platforms to increase client engagement, lead generation, and revenue streams for the end client. Leverage data analytics to assess campaign performance and continuously refine strategies to maximize client outcomes. Revenue Retention & Client Success: Develop long-term strategies to ensure client satisfaction and foster loyalty, resulting in high retention rates and consistent revenue streams. Proactively engage with clients, addressing their challenges and offering customized solutions that meet evolving business requirements. Partner with client success teams to deliver value-driven outcomes that meet or exceed client expectations, promoting cross-functional collaboration Operational Efficiency & Process Optimization: Work Closely with Campaign Managers / Executives to deliver Multi channel campaign for clients within the SLAs with error-free execution. Work closely with other SMEs and Campaign Managers to collaborate on Digital Strategies to deliver Better ROI across multiple Channels. Ensure that initiatives are delivered on time and within scope, meeting both client and business objectives. Skills Required/Educational Qualifications: 4+ Years of experience in CRM / Marketing Automation. Should possess MBA or similar Master's Degree in Marketing. Proven expertise in CRM and Marketing Automation platforms (e.g., Salesforce, HubSpot, Marketo, or similar). Strong strategic thinking skills with the ability to translate business objectives into actionable CRM and marketing automation strategies. Experience in data-driven decision-making, with proficiency in analytics tools to assess campaign performance and ROI Strong leadership skills with experience managing and developing high-performing teams. Exceptional communication and presentation skills, capable of influencing internal stakeholders and clients Exceptional communication and collaboration skills, able to align cross-functional teams around shared goals Ability to work in a fast-paced, dynamic environment with a focus on delivering results and driving continuous improvement Note: This opening is for Internal Hiring How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!

Who We Are BowerGroupAsia (BGA) is the premier government affairs and public policy advisory firm supporting multinational companies in the Indo-Pacific region and Africa. With a presence in over 30 countries, BGA staff provide bespoke services to clients across the region. We are a fast-growing company and seek a talented, highly motivated Analyst to join our team in Dehli, India. The candidate should be motivated to help the world’s premier companies understand India, find alignment with customers, communities, and key stakeholders, and help India evolve by considering the ideas and capabilities of top-tier companies who want to invest in India. Position Responsibilities Manage a portfolio of clients with a focus on the Indian market by doing the following: Research, Writing and Editing: Analyze and interpret the business, investment and political implications of India-specific government regulations, policies and laws. Keep abreast of news relevant to clients and provide top-line analysis of current events and how developments affect clients’ business operations. Cooperate across BGA teams at the working level to develop client deliverables in line with client expectations. Ensure the high-quality, actionable and timely presentation of deliverables that meet the demanding needs of BGA clients, including in-person and virtual briefings, written memos and reports, presentations, stakeholder maps and others. Conduct desk research on assigned clients and relevant market developments in order to inform client and business development conversations. Draft briefing materials and talking points for BGA leadership as read-aheads for client and non-client stakeholder calls/meetings. Contribute content and editing to research products, including India news updates, client memos, the Asia-Pacific Forecast and others, as requested by BGA leadership. Assist in the drafting and review of products and client deliverables to ensure on-time delivery. Provide editing on client products, including monthly monitoring matrices, stakeholder maps, engagement strategies, etc., working in close coordination with the relevant account leads. Manage, update and expand the Salesforce accounts for assigned clients and non-client stakeholders in a timely manner. Flag important developments and drive awareness for the relevant BGA leadership. Client Engagement: Build and nurture networks with clients and corporate executives, government officials, media and civil society experts in India, and represent BGA before those constituencies as needed. Map and engage public and private-sector stakeholders, civil society, the media, and other influencers to help clients formulate engagement strategies. Represent BGA at client meetings, as requested by and under the guidance of BGA leadership, and other forums such as business councils and think tanks. Track interaction with clients and non-client stakeholders in Salesforce, ensuring that contacts are updated, engagement is logged and follow-ups and to-dos are moved through the various BGA offices. Assist in scheduling and joining client, business development, and non-client stakeholder meetings and conference calls. Develop agendas and talking points for client update calls in coordination with the relevant BGA account leads. Proactively research developments in India’s sectors of interest to clients and inform relevant BGA colleagues, under the guidance of the relevant team leads. Job Requirements This position combines keen research skills with the skills and responsibilities required for building relationships with key interlocutors in the market. The ability to interact effectively both inside the company and externally, while remaining flexible, proactive, and efficient is crucial to this role. The ideal candidate will be the exceptionally collegial, eager, highly motivated professional who can work independently, anticipate client and company needs, and be part of a high-performing global team. Qualifications include: A keen understanding of the geopolitical and regulatory environment in India and how to navigate it on behalf of clients is required. Education: A Bachelor’s degree is required with a proven and consistent track record. Master’s degree is a plus. Work Experience: Three to five years of relevant experience working in government, a multinational corporation, journalism, and/or consulting relevant to India is strongly preferred. Strong research, editing, and written and verbal communication skills in English are required. Knowledge of one or more Asia-Pacific language(s) is a plus. Demonstrated experience in or passion for one or more of the following industries: financial services, financial technology (fintech), information and communications technology (ICT), and/or healthcare and pharmaceuticals. Aptitude for engaging confidently and thoughtfully with corporate representatives, government officials of various nationalities and levels, civil society and the media. Ability to manage a flexible work schedule, including occasional evenings and weekends as needed. Proficiency in Microsoft Office software and ability to learn and adopt new technologies. Previous experience using Salesforce and MS365 is a plus. Applicants should send a cover letter explaining their suitability for the position and CV to Vaman Desai ( vdesai@bowergroupasia.com ) . NOTE: When you apply for a position through our website, you consent to provide personal information to BowerGroupAsia to process such information in order to properly evaluate your potential employment. Such personal information may include, but is not limited to, your name, email address, date of birth, qualifications, experience, employment history and skills. The security of your personal information is important to us, but please remember that no method of transmission over the internet or method of electronic storage is 100 percent secure. While BowerGroupAsia strives to use acceptable means to protect your personal information, we cannot guarantee its absolute security. BowerGroupAsia takes all appropriate measures consistent with applicable privacy and data security laws and regulations to protect personal information. By submitting your information for a position with BowerGroupAsia, you consent for BGA to share your personal information with limited third parties, including hiring personnel with authorized access, and third-party service providers appointed by and acting on behalf of BowerGroupAsia. This includes personal information that will be available to third party companies that provide BowerGroupAsia with employee applicant selection services.

Job Type: Full-Time Experience Level: 1–3 years preferred (open to strong freshers with demonstrable skills) About the Role: We are seeking a Database Executive with strong skills in web scraping, data extraction, and data organization to support our data acquisition efforts. This role involves identifying data sources , automating data collection , and organizing data into structured formats that support business insights, lead generation, or content operations. You will work closely with internal teams (marketing, sales, analytics, etc.) to build robust datasets from public and semi-structured online sources, ensuring accuracy, relevance, and compliance with data practices. Key Responsibilities: Data Acquisition & Scraping: Identify relevant websites, directories, and platforms to scrape or extract data from. Develop web scraping scripts using tools such as Python (BeautifulSoup, Scrapy, Selenium) or other automated extraction tools. Monitor websites for structural changes or anti-scraping measures and adapt scripts accordingly. Work with APIs when available to pull data more efficiently and reliably. Data Cleaning & Structuring: Clean and normalize raw data to ensure it is free from duplicates, errors, and inconsistencies. Convert scraped data into structured formats (CSV, Excel, JSON, SQL) for easy integration into databases or CRM systems. Tag, categorize, and format data to align with internal taxonomy or business use cases. Database Management: Create and manage databases using platforms like MySQL, PostgreSQL, MongoDB , or Google Sheets/Excel for lighter use cases. Ensure data is stored in a secure, scalable, and searchable format. Regularly update and maintain datasets to reflect new additions, changes, or deletions. Collaboration & Reporting: Work with the sales, marketing, or analytics teams to understand data requirements and deliver relevant datasets. Document scraping logic, data sources, and scripts for reusability and transparency. Provide timely reports on data coverage, quality, and update frequency. Required Skills & Qualifications: Proficiency in Python for scripting and automation (Beautiful Soup, Scrapy, Requests, Selenium, Pandas, etc.) Solid understanding of HTML, CSS, XPath, JSON, and Regex for data parsing. Experience with SQL and managing relational databases. Familiarity with tools like Excel, Google Sheets , and data handling libraries. Understanding ethical web scraping practices, bot detection, CAPTCHA, and rate-limiting. Ability to work independently, manage deadlines, and prioritize tasks across multiple projects. Attention to detail in maintaining clean, accurate, and well-structured datasets. Preferred Qualifications: Experience using APIs (REST, GraphQL) for data extraction. Knowledge of cloud databases or data warehouses (e.g., AWS RDS, Google Big Query). Exposure to CRM platforms (e.g., HubSpot, Salesforce) for lead or contact data syncing. Ability to visualize data using BI tools (Tableau, Google Data Studio, etc.) is a plus. Prior experience in domains like real estate, e-commerce, market research, or lead generation . Tools You Might Use: Python: Beautiful Soup, Scrapy, Selenium SQL: MySQL, PostgreSQL Data Tools: Excel, Google Sheets, Pandas APIs: REST, GraphQL Others: Postman, Zapier, Airflow (for automation)

Experience : 4.00 + years Salary : INR 1500000-1800000 / year (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full time Permanent Position (*Note: This is a requirement for Uplers) What do you need for this opportunity? Must have skills required: CRM, Marketing Automation, Data Analytics, Campaign Management, Campaign Strategist, Salesforce, Hubspot, Marketo, EmailMarketing Uplers is Looking for: Job Description: We are seeking a dynamic and experienced Subject Matter Expert (SME) / CRM Strategist in CRM and Marketing Automation to join our team. This role is pivotal in leveraging platform-specific expertise to drive client success, operational excellence, and sustained revenue growth. As a Platform and Domain Champion (Should be expert / champion in one of the following Marketing Automation Platform - SFMC / Braze / Klaviyo / BloomReach / Iterable / HubSpot / Sailthru), you will lead strategic initiatives to optimize CRM and marketing automation efforts for individual clients, delivering Excellent ROI / Performance for Marketing Channels Platform/Domain Expertise: Serve as the go-to authority for CRM and marketing automation platforms, continuously staying informed about the latest industry trends, platform updates, and best practices. Provide expert advice to internal teams (Campaign Managers / Executives) and clients, ensuring that the platform's potential is fully realized to meet business goals and KPIs. Channel-Specific Strategy Development: Design and implement channel-specific CRM and marketing automation strategies that align with business goals, drive customer engagement, and boost ROI. Identify growth opportunities within CRM and marketing automation platforms to increase client engagement, lead generation, and revenue streams for the end client. Leverage data analytics to assess campaign performance and continuously refine strategies to maximize client outcomes. Revenue Retention & Client Success: Develop long-term strategies to ensure client satisfaction and foster loyalty, resulting in high retention rates and consistent revenue streams. Proactively engage with clients, addressing their challenges and offering customized solutions that meet evolving business requirements. Partner with client success teams to deliver value-driven outcomes that meet or exceed client expectations, promoting cross-functional collaboration Operational Efficiency & Process Optimization: Work Closely with Campaign Managers / Executives to deliver Multi channel campaign for clients within the SLAs with error-free execution. Work closely with other SMEs and Campaign Managers to collaborate on Digital Strategies to deliver Better ROI across multiple Channels. Ensure that initiatives are delivered on time and within scope, meeting both client and business objectives. Skills Required/Educational Qualifications: 4+ Years of experience in CRM / Marketing Automation. Should possess MBA or similar Master's Degree in Marketing. Proven expertise in CRM and Marketing Automation platforms (e.g., Salesforce, HubSpot, Marketo, or similar). Strong strategic thinking skills with the ability to translate business objectives into actionable CRM and marketing automation strategies. Experience in data-driven decision-making, with proficiency in analytics tools to assess campaign performance and ROI Strong leadership skills with experience managing and developing high-performing teams. Exceptional communication and presentation skills, capable of influencing internal stakeholders and clients Exceptional communication and collaboration skills, able to align cross-functional teams around shared goals Ability to work in a fast-paced, dynamic environment with a focus on delivering results and driving continuous improvement Note: This opening is for Internal Hiring How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!

Experience : 4.00 + years Salary : INR 1500000-1800000 / year (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full time Permanent Position (*Note: This is a requirement for Uplers) What do you need for this opportunity? Must have skills required: CRM, Marketing Automation, Data Analytics, Campaign Management, Campaign Strategist, Salesforce, Hubspot, Marketo, EmailMarketing Uplers is Looking for: Job Description: We are seeking a dynamic and experienced Subject Matter Expert (SME) / CRM Strategist in CRM and Marketing Automation to join our team. This role is pivotal in leveraging platform-specific expertise to drive client success, operational excellence, and sustained revenue growth. As a Platform and Domain Champion (Should be expert / champion in one of the following Marketing Automation Platform - SFMC / Braze / Klaviyo / BloomReach / Iterable / HubSpot / Sailthru), you will lead strategic initiatives to optimize CRM and marketing automation efforts for individual clients, delivering Excellent ROI / Performance for Marketing Channels Platform/Domain Expertise: Serve as the go-to authority for CRM and marketing automation platforms, continuously staying informed about the latest industry trends, platform updates, and best practices. Provide expert advice to internal teams (Campaign Managers / Executives) and clients, ensuring that the platform's potential is fully realized to meet business goals and KPIs. Channel-Specific Strategy Development: Design and implement channel-specific CRM and marketing automation strategies that align with business goals, drive customer engagement, and boost ROI. Identify growth opportunities within CRM and marketing automation platforms to increase client engagement, lead generation, and revenue streams for the end client. Leverage data analytics to assess campaign performance and continuously refine strategies to maximize client outcomes. Revenue Retention & Client Success: Develop long-term strategies to ensure client satisfaction and foster loyalty, resulting in high retention rates and consistent revenue streams. Proactively engage with clients, addressing their challenges and offering customized solutions that meet evolving business requirements. Partner with client success teams to deliver value-driven outcomes that meet or exceed client expectations, promoting cross-functional collaboration Operational Efficiency & Process Optimization: Work Closely with Campaign Managers / Executives to deliver Multi channel campaign for clients within the SLAs with error-free execution. Work closely with other SMEs and Campaign Managers to collaborate on Digital Strategies to deliver Better ROI across multiple Channels. Ensure that initiatives are delivered on time and within scope, meeting both client and business objectives. Skills Required/Educational Qualifications: 4+ Years of experience in CRM / Marketing Automation. Should possess MBA or similar Master's Degree in Marketing. Proven expertise in CRM and Marketing Automation platforms (e.g., Salesforce, HubSpot, Marketo, or similar). Strong strategic thinking skills with the ability to translate business objectives into actionable CRM and marketing automation strategies. Experience in data-driven decision-making, with proficiency in analytics tools to assess campaign performance and ROI Strong leadership skills with experience managing and developing high-performing teams. Exceptional communication and presentation skills, capable of influencing internal stakeholders and clients Exceptional communication and collaboration skills, able to align cross-functional teams around shared goals Ability to work in a fast-paced, dynamic environment with a focus on delivering results and driving continuous improvement Note: This opening is for Internal Hiring How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!

Experience : 4.00 + years Salary : INR 1500000-1800000 / year (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full time Permanent Position (*Note: This is a requirement for Uplers) What do you need for this opportunity? Must have skills required: CRM, Marketing Automation, Data Analytics, Campaign Management, Campaign Strategist, Salesforce, Hubspot, Marketo, EmailMarketing Uplers is Looking for: Job Description: We are seeking a dynamic and experienced Subject Matter Expert (SME) / CRM Strategist in CRM and Marketing Automation to join our team. This role is pivotal in leveraging platform-specific expertise to drive client success, operational excellence, and sustained revenue growth. As a Platform and Domain Champion (Should be expert / champion in one of the following Marketing Automation Platform - SFMC / Braze / Klaviyo / BloomReach / Iterable / HubSpot / Sailthru), you will lead strategic initiatives to optimize CRM and marketing automation efforts for individual clients, delivering Excellent ROI / Performance for Marketing Channels Platform/Domain Expertise: Serve as the go-to authority for CRM and marketing automation platforms, continuously staying informed about the latest industry trends, platform updates, and best practices. Provide expert advice to internal teams (Campaign Managers / Executives) and clients, ensuring that the platform's potential is fully realized to meet business goals and KPIs. Channel-Specific Strategy Development: Design and implement channel-specific CRM and marketing automation strategies that align with business goals, drive customer engagement, and boost ROI. Identify growth opportunities within CRM and marketing automation platforms to increase client engagement, lead generation, and revenue streams for the end client. Leverage data analytics to assess campaign performance and continuously refine strategies to maximize client outcomes. Revenue Retention & Client Success: Develop long-term strategies to ensure client satisfaction and foster loyalty, resulting in high retention rates and consistent revenue streams. Proactively engage with clients, addressing their challenges and offering customized solutions that meet evolving business requirements. Partner with client success teams to deliver value-driven outcomes that meet or exceed client expectations, promoting cross-functional collaboration Operational Efficiency & Process Optimization: Work Closely with Campaign Managers / Executives to deliver Multi channel campaign for clients within the SLAs with error-free execution. Work closely with other SMEs and Campaign Managers to collaborate on Digital Strategies to deliver Better ROI across multiple Channels. Ensure that initiatives are delivered on time and within scope, meeting both client and business objectives. Skills Required/Educational Qualifications: 4+ Years of experience in CRM / Marketing Automation. Should possess MBA or similar Master's Degree in Marketing. Proven expertise in CRM and Marketing Automation platforms (e.g., Salesforce, HubSpot, Marketo, or similar). Strong strategic thinking skills with the ability to translate business objectives into actionable CRM and marketing automation strategies. Experience in data-driven decision-making, with proficiency in analytics tools to assess campaign performance and ROI Strong leadership skills with experience managing and developing high-performing teams. Exceptional communication and presentation skills, capable of influencing internal stakeholders and clients Exceptional communication and collaboration skills, able to align cross-functional teams around shared goals Ability to work in a fast-paced, dynamic environment with a focus on delivering results and driving continuous improvement Note: This opening is for Internal Hiring How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!

We are seeking a proactive and results-driven Lead Generation professional to identify, qualify, and nurture potential business opportunities. You will play a key role in fueling the sales pipeline by researching target markets, creating outreach strategies, and initiating contact with potential clients. ⸻ Key Responsibilities: Research and identify potential leads through various channels (LinkedIn, databases, cold outreach, etc.). Develop and execute outbound lead generation strategies via email, phone, linkedin Qualify prospects based on predefined criteria before passing them to sales Maintain and update CRM with accurate lead data, interactions, and pipeline status. Work closely with the marketing and sales teams to align messaging and targeting. A/B test messaging and campaigns to optimize lead conversion rates. Report regularly on lead metrics (volume, quality, conversion) and campaign performance. ⸻ Requirements: Proven experience in lead generation, demand generation, or business development. Strong knowledge of CRM and lead management tools (e.g., HubSpot, Salesforce, Apollo, ZoomInfo). Excellent written and verbal communication skills. Data-driven and highly organized. Ability to manage multiple campaigns and priorities simultaneously. ⸻ Preferred: Experience in B2B SaaS / IT / Services industry. Familiarity with tools like LinkedIn Sales Navigator, Outreach.io, or Lusha. Understanding of account-based marketing (ABM) principles. Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Work Location: In person

Essential Functions : Manage and nurture overall relationships with top key hospital accounts to ensure value selling and sustainable growth. Drive and expand business within identified key accounts by monitoring competitor activity, anticipating barriers, and ensuring product access. Achieve monthly, quarterly, and annual sales targets for the assigned territory. Engage, develop, and maintain relationships with Key Opinion Leaders (KOLs) and Key Business Leaders (KBLs). Drive new conversions in large corporate accounts and develop a sales pipeline and conversion plan. Conduct regular reviews of key account performance and take corrective actions to meet targets. Build and maintain accurate sales forecasts (state-wise) to align with budget goals. Identify and manage relationships with internal and external stakeholders across key accounts. Ensure customer satisfaction through surveys, addressing concerns, and updating uncovered doctors in CRM (Must-See List). Promote Amneal’s brand differentiators to enhance recall among doctors. Build deep relationships with decision-makers and influencers in key accounts, adhering strictly to compliance guidelines. Execute account strategies with measurable KPIs to ensure effectiveness and efficiency. Provide channel performance reporting and execution analytics to support management reviews. Additional Responsibilities Support business development initiatives to enter new hospitals and expand account coverage. Collaborate with the Commercial Excellence team to design performance dashboards. Maintain sales reporting accuracy using Salesforce or other automation tools. Participate in strategic planning and contribute to market insights for product positioning. Adapt to changing priorities and competitive environments with agility and problem-solving mindset. Qualifications Education : Bachelor’s Degree in Science or equivalent; MBA preferred. Industry Knowledge : Hospital sales and account management experience within the pharma or medical industry. Technical Skills : Proficiency in Salesforce automation, CRM tools, and sales reporting platforms. Experience 6–9+ years of successful hospital sales and key account management. Proven track record in handling large hospital accounts and driving sales growth. Experience in cross-functional collaboration and project execution. Demonstrated success in managing high-value client relationships. Skills Strong critical thinking, analytical, and problem-solving abilities. Excellent verbal and written communication skills. Strategic account planning and execution excellence. Ability to work independently with high self-accountability and entrepreneurial mindset. Relationship-building skills with decision-makers and influencers. Resilience in managing shifting priorities and competitive demands.

About the Role: Grade Level (for internal use): 09 The Team: You will join a very collegial and professional global marketing operations team that optimizes processes, technology, data and analytics to power a high-performing marketing organization and drive alignment across the funnel by managing critical, high-visibility projects, leveraging a wide variety of platforms. The Impact: Your position on the Global marketing operations team is critical to driving alignment and focus on campaign creation and launch via both marketing automation and content experience platforms, as well as in managing the day-to-day execution and fulfilment of marketing campaigns; responsibilities also include aligning campaigns with Marketo programs and related assets, performing assigned tasks in a workflow management tool for managing daily projects. The Senior Specialist plays an integral role in driving and refining critical elements of our marketing projects, with respect to overall process improvement, data quality and key operational excellence performance metrics. What’s in it for you: Our marketing team is responsible for capturing the attention of target audience, promoting the strong SPGMI brand and facilitating our clients’ decision-making processes. If you are a meticulous person, have a technical mindset and love to think outside the box, we want to talk to you! The ideal candidate will partner with SPGMI Marketing Managers on executing promotional campaigns, running and analyzing reports and driving in the campaign design process. Senior Specialist – Marketing Operations Responsibilities Plan, manage, and execute marketing campaigns using an integrated marketing automation platform (Marketo) and CRM system (Salesforce) to drive pipeline growth. Design and manage lead nurturing programs to move prospects efficiently through the sales funnel. Implement and optimize lead scoring and grading models to help Sales prioritize the highest-quality leads. Monitor and analyze campaign performance; deliver actionable insights and recommendations for continuous improvement. Ensure all campaigns align with overall marketing goals, brand guidelines, and messaging standards. Own and support process development, implementation, and continuous improvement initiatives for assigned marketing teams, including rollouts and change management to enhance workflows and efficiency. Collaborate closely with marketing stakeholders and the events, website, and social media teams to integrate marketing automation, email marketing, and other digital tactics into campaign execution. Manage daily tasks, deadlines, and requests using the Monday.com workflow management tool to ensure timely delivery of marketing projects. Oversee calendars, processes, and program documentation to enable smooth execution and on-time delivery of campaigns and initiatives. Develop and maintain a strong understanding of universe list creation methodologies, providing guidance and recommending optimizations for audience targeting and list builds. Compile, analyze, and present data through reports and dashboards to support marketing strategy and performance measurement. Proactively identify gaps and opportunities in workflows and processes, and recommend solutions for continuous improvement. Stay current on industry trends, best practices, and new technologies in marketing automation, CRM, and digital marketing operations. ________________________________________ What We’re Looking For Basic Qualifications MBA or Bachelor’s degree in Marketing, Business, or a related field — or equivalent experience. Minimum 2 years of experience in marketing operations or a similar role, ideally within the financial services sector. Marketo Certified Expert preferred At least 2 years of hands-on experience with a Marketing Automation Platform (e.g., Marketo, Eloqua, Pardot) or an Email Service Provider (ESP). Excellent oral and written communication skills; strong command of Microsoft Office tools, especially intermediate-to-advanced Excel skills. Strong organizational skills with the ability to manage multiple priorities and projects simultaneously while meeting tight deadlines. Self-starter with a proven track record of taking initiative and driving results. Ability to work independently and collaboratively in a fast-paced, team-oriented environment. Strong analytical and problem-solving skills with high attention to detail. Experience with database management or report building tools is a plus. Willingness to work rotational shifts based on business needs. Preferred Qualifications Prior experience with marketing automation tools (e.g., Marketo, Eloqua, Pardot, MailChimp, Constant Contact), CRM tools (Salesforce.com or equivalent), and/or webinar hosting platforms (ON24, Webex, Adobe Connect, etc.). Basic understanding of AI Automation concepts or tools. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence . What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), OPRTON202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 318210 Posted On: 2025-08-20 Location: Ahmedabad, Gujarat, India

Job Title: QA Automation Engineer / Test Automation Architect Location: Bangalore (Hybrid – 3 days at client site) Experience: 4 to 10+ Years About the Role We are hiring multiple QA Automation Engineers to work on functional automation , API testing , Salesforce testing , and data-driven testing projects. The role involves designing and implementing robust test automation frameworks, ensuring CI/CD integration, and delivering high-quality solutions. Key Responsibilities Develop and maintain automation frameworks using Selenium (C#/Python) , Playwright , and BDD frameworks (SpecFlow, Python Behave) Perform UI, API, and Data Testing for complex systems Design and implement end-to-end automation strategies for web, API, and data pipelines Work on ETL and Big Data testing using SQL, PySpark, and Spark-SQL Implement CI/CD pipelines using Azure DevOps, Jenkins, GitHub Collaborate with developers, DevOps engineers, and product teams for continuous quality improvement Must-Have Skills (Role-Based): For UI & API Automation Roles: Selenium (C#/Python), Playwright, Appium BDD Frameworks: SpecFlow, Python Behave API Testing (REST APIs, Postman) For Data & ETL Testing Roles: SQL, Spark-SQL, PySpark, ETL Testing Azure Databricks & Data Validation For Test Automation Architect Roles: Framework Design (Selenium/Appium) CI/CD Tools (Azure DevOps, GitHub, Jenkins) Strong understanding of automation architecture For Salesforce Testing Roles: Functional and UI Testing for Salesforce applications Nice to Have Skills: Cloud Platforms: Azure, Databricks Version Control: Git, VSTS ALM Exposure to Data Visualization Tools (PowerBI, QlikSense) Apply now : https://linearloop.keka.com/careers/jobdetails/54899 Feel free to share with your network! Job Type: Contractual / Temporary Contract length: 12 months Pay: ₹50,000.00 - ₹80,000.00 per month Work Location: In person Speak with the employer +91 7016799899

Job Title: Senior Business Developer Experience: 4 – 10 Years Location: Ahmedabad Salary: Upto 70,000 About the Role We are looking for a highly driven Senior Business Developer with proven expertise in handling outbound sales for international markets (US, UK, Europe, APAC). The ideal candidate must excel at identifying potential clients, generating qualified leads through outbound channels, and owning the entire sales cycle from prospecting to deal closure. This role requires a proactive, result-oriented professional with excellent communication and strategic sales skills. Key Responsibilities · Develop and execute targeted outbound sales campaigns to penetrate international markets (US, UK, Europe, APAC). · Use cold emailing, cold calling, LinkedIn outreach, and other lead-generation techniques to create a high-quality sales funnel. · Identify decision-makers (CXOs, VP-level) and build meaningful, long-term relationships. · Deliver compelling pitches and presentations customized to client needs. · Manage and own the complete sales pipeline – from lead generation to negotiation and closure. · Collaborate with marketing to align outbound strategies with campaigns and content. · Track, measure, and report on outbound campaign performance and sales metrics. · Consistently meet and exceed sales targets and revenue goals. Required Skills & Experience · 5–7 years of experience in outbound business development for international markets in IT services or SaaS. · Strong expertise in generating leads via cold emails, cold calls, LinkedIn Sales Navigator, and other outbound channels. · Excellent understanding of international business culture and communication styles (US, UK, Europe, APAC). · Proven track record of successfully closing high-value deals in overseas markets. · Proficiency in using CRM systems (HubSpot, Salesforce, Zoho, etc.) and sales automation tools. · Strong communication, negotiation, and consultative selling skills. · Ability to strategize and execute multi-channel outbound campaigns. · Leadership skills to mentor junior BD team members. Preferred Qualifications · Experience in selling IT outsourcing services (web development, mobile apps, digital transformation, etc.). · Familiarity with B2B SaaS or IT service delivery models. · Leadership skills to mentor junior BD team members if required. Job Type: Full-time Pay: ₹40,000.00 - ₹60,000.00 per month Work Location: In person

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Job Title: Business Analyst Location: New Delhi About Us Everest Group, part of Ingersoll Rand (150 years old group), specialise in compressed air, low pressure and vacuum systems and solutions, looking after everything from air demand in different industry processes to air supply, maintaining a compatible and performing solution. We strong believe in our Motto “LEAN ON US (To help you make Life Better)” with our core values. We Think & Act Like Owners We are committed to making our Customers Successful. We foster Inspired Teams. We are bold in our aspirations while moving forward with Humility & Integrity. Job Summary We are looking for a dynamic and results driven business analyst to turn raw data into actionable insights. A person who can help in transforming spreadsheets into strategies, unlocking the potential of data driven decisions. The person needs to work in tandem with different departments and collect data from all aspects including financial, Procurement, Engineering, Quality, Service, competition analysis, online published reports and web. Key Responsibilities Data Collection, Analysis & Processing: Gather, clean, and organize data from various sources. Identify trends, patterns, and insights using statistical tools. Create dashboards, charts, and presentations to communicate findings. Ensure accuracy, consistency, and reliability of data. Product Analysis: Analyze product usage data to uncover trends, patterns, and insights. Work with sales team to Analyze customer usage patterns, industry trends, and competitor data to support business strategies. Develop deep product knowledge over the time and expertise in product catalogue, including features, benefits and use cases. Product Price list Management: Support in creating and continuous optimization of pricing lists. Oversee open order booking coverage. Maintain and govern master data for materials, customers, and suppliers, ensuring data integrity, compliance, and seamless cross-functional processes. Program Planning and Execution: Oversees the planning, execution, and delivery of strategic programs by aligning cross-functional teams, managing resources, and ensuring business objectives are met on time and within budget. Provide data driven recommendations to improve efficiency and performance. Basic Qualifications Bachelor's degree in engineering or bachelor’s in business administration or commerce. MBA is a plus. Professional Certificate in data analytics. 4-5 years of experience in data analyst, commercial operations, preferably in engineered products or capital equipment. Travel & Work Arrangements/Requirements Mostly site based (10% travel) Key Competencies Prior experience analytical thinking and cross-functional projects. Strong knowledge of CRM systems (Salesforce preferred), SAP platforms, Q-Lick and Excel-based analytics. Excellent verbal and written communication and presentation skills. Ability to handle complexity, multitask, and thrive in a deadline-driven environment. What We Offer We are all owners of the company! Stock options (Employee Ownership Program) that align your interests with the company's success. Yearly performance-based bonus, rewarding your hard work and dedication. Leave Encashments Maternity/Paternity Leaves Employee Health covered under Medical, Group Term Life & Accident Insurance Employee Assistance Program Employee development with LinkedIn Learning Employee recognition via Awardco Collaborative, multicultural work environment with a team of dedicated professionals, fostering innovation and teamwork. Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.

Who We Are: Saks Global is a combination of world-class luxury retailers, including Neiman Marcus, Bergdorf Goodman, Saks Fifth Avenue and Saks OFF 5TH, as well as a portfolio of prime U.S. real estate holdings and investments. Saks Global is deeply committed to helping luxury consumers discover the most sought-after established and emerging brands from around the world. Powered by data-driven technology and centered on the customer, Saks Global is on a mission to redefine the luxury shopping experience through highly personalized service, with greater opportunities for product discovery across all channels. Role Summary: As the Vendor Operations Manager at Saks Global, you will lead the performance management of our Business Process Outsourcing (BPO) partners, ensuring they meet and exceed contracted service and operational standards. This includes monitoring daily metrics, real-time adherence to goals, and compliance with Quality, Training, and Workforce Management requirements. You will collaborate closely with BPO operational teams to uphold service processes, procedures, and key performance indicators (KPIs). Success in this role requires a deep understanding of outsourced vendor management operations, a results-driven mindset rooted in data, and the ability to respectfully hold partners accountable for achieving daily, monthly, and annual performance targets. Key Qualifications: 5+ years’ customer service experience. 3+ years contact center operations experience Proficiency in data analytics and using customer service and analysis system applications with the ability to do real time analysis of agent productivity and the ability to communicate and report areas of improvement. 3+ years of experience in vendor management role (in a call center organization preferred). Strong knowledge of the call center vendor relationship. Experience driving means measurable improvements in quality, efficiency, and costs. Proven experience managing outsourced BPO operations, including SLA management, and vendor relationship management. Strong dispute resolution, and collaboration skills with the ability to have difficult conversations. Deep understanding of industry best practices, regulatory requirements, and emerging trends in call center operations and outsourcing. Exceptional communication and interpersonal skills, with the ability to influence and collaborate effectively with cross-functional teams and external partners, including the ability to convey information clearly and concisely. Ability to embrace change and ensure vendor adoption of new processes. Working knowledge of Google Suite, AWS, Salesforce with a high level of proficiency. Able to quickly learn a thorough knowledge of functional area and departmental processes. Excellent organization skills to efficiently manage tasks and prioritize workload to meet requirements. Travel Time: The percentage of time required for travel in this role is up to 20%. Potential destinations this role may be required to travel are BPO’s near shore and far shore Preferred Qualifications (nice to have): Bachelor’s degree in education, business administration, communications, psychology, instructional design, training management, or a related field. Experience in learning data analysis is desired. Basic project management skills are desired. Role Description: Operational Management Manage the daily operations of contact centers, ensuring processes are streamlined, effective, and aligned with the organization's business objectives. Support the development and execution of strategic plans for the call center, ensuring quality and operational goals are consistent with the company’s broader objectives. Lead and facilitate Weekly Business Reviews (WBRs) and Monthly Business Reviews (MBRs) to address vendor performance gaps and implement corrective action plans. Oversee the performance of outsourced BPO partners, ensuring they consistently meet or exceed established service levels, quality benchmarks, and operational metrics. Build and maintain strong partnerships with BPO vendors, conducting regular performance evaluations, audits, and calibration sessions to ensure alignment with company goals. Track and assess vendor performance against Service Level Agreements (SLAs), taking prompt corrective action to resolve any deficiencies and maximize value delivery to the organization. Collaborate effectively with individuals from diverse backgrounds, cultures, and locations to foster inclusivity and build strong professional relationships. Ensure all operations adhere to regulatory standards and internal company policies Strategic Planning and Execution: Contribute to the development and execution of the call center’s strategic plan, ensuring that quality and operational objectives align with the company’s overall goals. Partner with Operations teams to understand their roles and how they interact with BPO partners. Engage regularly with BPO managers to address ongoing challenges, maintain alignment with customer experience (CX) goals, and drive continuous improvement. Stay informed about industry trends, emerging technologies, and best practices to drive innovation and maintain a competitive edge. Coordinate across cross-functional teams and communicate with internal and external stakeholders, all while meeting tight deadlines. Your Life and Career at Saks: Exposure to rewarding career advancement opportunities A culture that promotes a healthy, fulfilling work/life balance Benefits package for all eligible full-time employees (including medical, vision and dental)

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills & Competencies Deep expertise in Salesforce administration, including configuration, automation tools (Flows, Process Builder), security models, and data management. Strong analytical and problem-solving skills with a keen attention to detail and the ability to translate data into actionable insights. Excellent communication and interpersonal skills, with a proven ability to collaborate with stakeholders and provide effective user support and training. Qualifications Bachelor’s degree or equivalent experience with 3+ years in a hands-on Salesforce Administrator role. Salesforce certifications are a strong plus. Role & Responsibilities Administer and configure the Salesforce platform (Classic & Lightning), implementing workflows, process automation, and security models to meet business requirements. Manage data integrity through cleansing, migration (Data Loader/Workbench), and the development of insightful reports and dashboards to support business decisions. Serve as the primary technical support contact for all Salesforce users, providing troubleshooting, training, and documentation to drive user adoption and proficiency. Collaborate with stakeholders to analyze business processes, identify opportunities for improvement, and implement automation to enhance system efficiency. Stay current with Salesforce releases and new features, evaluating and implementing them to continuously improve the platform. Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.