Salesforce Health Cloud Consultant

Ideal resource must have minimum 3 years' of experience in Salesforce Health Cloud. Overall must have 5+ Years' of relevant experience in Salesforce Development.

Health Cloud Functional & Platform Responsibilities

• Design and implement Salesforce Health Cloud solutions including Patient/Member 360, Care Plans, Care Teams, and Care Coordination workflows
• Configure and manage Health Cloud data models and healthcare-specific objects
• Support patient/member engagement journeys across Salesforce platforms

Integration & Data Management

• Work with integration teams to connect Health Cloud with EHR, scheduling, billing, and external healthcare platforms
• Understand and support API-based and event-driven integrations
• Participate in data ingestion, transformation, and validation processes

Service & Engagement Enablement

• Enable care coordination and service workflows using Service Cloud, Omni-Channel, and Experience Cloud
• Support appointment management, reminders, and care-related communications

Compliance, Security & Governance

• Ensure solutions align with healthcare compliance and data privacy standards
• Implement role-based access controls and Salesforce security best practices
• Support consent and audit requirements

Collaboration & Delivery

• Work closely with architects, onshore/offshore teams, and business stakeholders
• Participate in requirement discussions, solution walkthroughs, and design reviews
• Support UAT, production releases, and post-go-live stabilization

Required Skills & Competencies

• Strong hands-on expertise in Salesforce Health Cloud
• Solid understanding of Patient 360 and Care Management concepts
• Experience with Service Cloud and healthcare service workflows
• Good understanding of Salesforce configuration, Flows, and security model
• Familiarity with integration patterns and REST APIs
• Understanding of healthcare delivery workflows

Candidate must be comfortable working in Australian shifts (7AM IST- 3PM IST)

Location: Noida, Bengaluru