Job
Description
Job Title: Salesforce Developer (Senior Engineer – IT) – Digital Products & CX
Location: Hyderabad
Employee Type: Full-time
About the Role
Seeking a Salesforce Developer to deliver customized solutions, applications, and integrations that optimize business processes. This role will focus on designing, developing, and implementing Salesforce-based digital solutions that enhance customer relationship management, streamline operations, and support sales and leasing teams.
With a platform-wide focus, the Salesforce Developer will assess and implement scalable Salesforce architecture to support business strategy while working closely with Salesforce Managers, Salesforce Consultants, Techno-functional teams, and QA/QC teams.
This person must have a customer-first mindset, strong expertise in Salesforce development, and the ability to integrate Salesforce with third-party applications. Collaboration and technical proficiency are key, along with the ability to provide technical guidance to the broader technology team.
Objectives of this Role
Coordinate closely with Salesforce Managers, Salesforce Consultants, Techno-functional teams, and QA/QC team to execute Salesforce-driven technical solutions.
Design and develop application architecture within Salesforce, ensuring optimal performance and scalability.
Maintain Salesforce Sales & Service Cloud primarily, with scalability to other clouds such as Marketing, Commerce, and Field Services as required.
Develop technical solution designs, functional specifications, and documentation to support business processes.
Validate and authenticate API integrations between Salesforce and integrated platforms.
Ensure data integrity, security, and governance within Salesforce by adhering to structured access controls and permissions.
Deliver development in a timely and governed manner.
Contribute to the technology team, ensuring seamless integration across marketing, CRM, community management, and development functions.
Work closely with Managers, Solutions Architects, and Consultants to ensure compliance with software integrity, reusability, and security standards.
Monitor and optimize the performance of Salesforce applications, ensuring high efficiency and seamless business operations.
Responsibilities
Develop and customize Salesforce solutions using Apex, Visualforce, and Lightning Web Components (LWC).
Integrate Salesforce with third-party applications.
Implement automated workflows, reports, and dashboards to enhance business efficiency.
Provide technical training and documentation for Salesforce users and stakeholders.
Stay updated with Salesforce best practices, new features, and industry trends.
Requirements
Minimum 6+ years of experience as a Salesforce Developer, preferably involved in large-scale projects.
Proficiency in Apex, Visualforce, SOQL, SOSL, and Lightning Web Components.
Experience in integrating Salesforce with APIs and middleware solutions.
Strong analytical and problem-solving skills.
Salesforce certifications (e.g., Salesforce Platform Developer, etc.).
Bachelor’s degree in Computer Science, Information Technology, or related field.
Experience with marketing automation tools.
Understanding of transaction workflows, contract lifecycle management, and lease management.
Knowledge of data analytics, CRM enhancements, and customer experience optimization.
Experience with mobile-friendly Salesforce solutions.