Salesforce Business Analyst

Job Title: Business Analyst (Salesforce Process Builder and Flow Migration). Job Description: Responsibilities: 8+ years IT experience, analyze existing Salesforce process builders and workflows to understand current logic and business requirements. Collaborate with stakeholders to gather and document detailed requirements for migrating process builders and workflows to Salesforce Flows. Define user stories and acceptance criteria for the migration project in Jira, ensuring alignment with business goals and technical feasibility. Work closely with Salesforce developers and administrators to design and implement efficient and scalable Flows.Conduct impact analysis and identify potential risks associated with the migration. Develop and execute test plans to ensure the accuracy and functionality of migrated Flows. Qualifications: Proven experience as a Business Analyst, preferably with a focus on Salesforce. Strong understanding of Salesforce process builders, workflows, and Flows. Excellent analytical and problem-solving skills. Ability to translate complex business requirements into technical specifications. Experience with Agile methodologies and creating user stories. Strong communication and interpersonal skills. Experience in working in health care domain. Salesforce certifications (e.g., Salesforce Administrator, Salesforce Advanced Administrator) are a plus. About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.