Salesforce Business Analyst - Contract Hiring - GO/JC/1908/2025

Job Title: Salesforce Business Analyst

Location:

PAN India

Experience:

+ years5-days WFO mandatory.

Key Responsibilities

• Work closely with business to translate business requirements into working solutions using a combination of Marketing Cloud configuration and working with Salesforce Admins as needed.
• Drive efficiency and effectiveness in business processes through effective communication, leadership, oversight and execution.
• Analyze business solution needs, gather requirements, execute to ensure on-time delivery of project deliverables.
• Be a liaison between business, IT and other data management support teams.
• Develop and implement strategies for Marketing Cloud adoption within business.
• Work closely with vendor resources to rely requirements, build, test, and launch.
• Ensure team is leveraging new features and functionality as they are developed and released.
• Organize, document and lead release management efforts across the platforms.
• Work with Salesforce Admins to facilitate changes in the Salesforce platform to assist with marketing strategies.
• Implement solutions to ensure and monitor data quality within Salesforce.
  

Required Skills & Qualifications

• Bachelor's degree and 5
• years of progressive business experience.
• Understanding of Integration scenarios and design: Data Architecture.
• Strong documentation and training skills.
• Proficiency with Microsoft Office Products.
• Proficiency with JIRA and JIRA Align
• Excellent Presentation, Written and Oral Communication Skills.
• Experience in a business analysis capacity.
• Experience with or understanding of Agile Project Management.
• Strong understanding of financial card services business processes.
  

Desired Skills/Qualifications

• Experience with both Sales Cloud and Marketing Cloud.
• Salesforce Marketing Cloud Email Specialist Certification
• Experience leading salesforce integration projects
• Experience leading optimization projects and standard release management
  

Skills Required

• BUSINESS ANALYST
• CRM
• SALESFORCE MARKETING CLOUD