Salesforce Architect

Salesforce Architect – Noida | Protiviti India

About Protiviti

Protiviti India is a global business consulting firm that helps leaders confidently face the future. With a presence in over 25 countries and 11,000+ professionals worldwide, we bring deep expertise across Technology & Digital, Risk Consulting, ESG, Internal Audit and Business Performance Improvement. Within our Technology & Digital solution line, our Enterprise Application Services (EAS) team delivers large-scale Salesforce, SAP and Cloud transformation programs for leading enterprises in India and around the world.

Role Overview

Salesforce Architect

Key Responsibilities

• Lead end-to-end architecture and solution design for

  Sales Cloud

  ,

  Service Cloud

  and

  Experience Cloud

  implementations.
• Translate complex business requirements into scalable, secure and high-performing Salesforce solutions.
• Engage with client business / IT stakeholders, BAs and delivery teams to define architecture and technical roadmap.
• Design

  data models

  , integration patterns (REST/SOAP APIs, middleware) and security frameworks aligned to

  BFSI

  and

  Manufacturing

  industry standards.
• Provide technical leadership during presales, discovery workshops and delivery.
• Ensure adherence to Salesforce best-practices, governance, code quality and platform limits.
• Guide development teams during build & deployment phases and conduct design/code reviews and performance tuning.
• Stay updated on Salesforce platform releases, new features and product roadmaps.

Criteria / Required Experience

• 8–12 years of overall Salesforce experience with

  deep expertise in Sales, Service and Experience Cloud

  .
• Minimum

  3 full-cycle implementations

  in BFSI or Manufacturing domains (preferably enterprise scale).
• Strong hands-on skills in

  Apex, LWC, SOQL, Flows, Process Builder, Experience Builder

  .
• Experience integrating Salesforce with

  ERP / Core Banking / Insurance / MES

  via MuleSoft or other middleware.
• Solid understanding of

  Security & Compliance frameworks

  (RBI, ISO, Data Residency etc.).
• Salesforce

  Platform Developer I

  and

  Administrator

  certification (mandatory);

  Application/System Architect

  certifications (preferred).
• Experience working in

  Agile/Scrum

  and onsite-offshore delivery models.

Nice to Have

• Salesforce

  CTA

  (highly desirable)
• Exposure to

  Vlocity / Salesforce Industries

  ,

  Gearset / Copado

  , and

  Data Migration tools (ETL, Dataloader)

• Experience working with

  Indian enterprise customers (Tier-1 cities / regulated environments)

Soft Skills

• Excellent communication and stakeholder management
• Proven ability to lead cross-functional delivery teams
• Strong problem-solving and customer-centric mindset