Salesforce Architect

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Job Summary

We are seeking a highly experienced Salesforce Architect to design, lead, and optimize enterprise-grade CRM, integration, and AI-driven solutions across Sales, Service, Experience Cloud, and Platform. The role requires a deep understanding of Salesforce architecture, extensive hands-on technical expertise, and the ability to integrate advanced AI/ML capabilities—including Einstein GPT, LLM-based RAG pipelines, and external cloud-based AI services.

You will collaborate with cross-functional teams, drive architecture governance, ensure platform security, and guide development teams in delivering scalable, secure, and high-performing solutions.

Key Responsibilities

Salesforce Architecture & Design

• Define and lead the end-to-end Salesforce architecture strategy aligned with enterprise goals.
• Design scalable and secure solutions across Sales, Service, Experience Cloud, and Platform.
• Create high-level and low-level architectural documentation, integration diagrams, and data models.

Integrations & API Architecture

• Architect complex integrations using

  REST/SOAP APIs

  ,

  MuleSoft

  , and middleware connectors.
• Ensure secure and optimized data flow across enterprise systems.
• Implement OAuth-based authentication and manage API governance.

AI & Advanced Capabilities

• Design AI-enhanced features leveraging

  Einstein

  ,

  Einstein GPT

  , and predictive AI models.
• Build and integrate AI/ML solutions using

  Python + Azure/AWS

  for intelligent case routing, sentiment analysis, and text generation.
• Implement

  LLM-based Retrieval-Augmented Generation (RAG)

  pipelines.

Development Governance

• Create best practices for

  Apex

  ,

  LWC

  ,

  Visualforce

  , and

  Flow

  .
• Guide the dev team through code reviews, performance optimization, and architectural decisions.
• Ensure compliance with governance, data privacy, and platform security.

DevOps & CI/CD

• Oversee CI/CD using

  Copado, Gearset, AutoRABIT

  , and Git workflows.
• Reduce deployment risks through automated testing and metadata governance.

Stakeholder Collaboration

• Work closely with Product Owners, Business, and Engineering teams to translate requirements into scalable technical solutions.
• Communicate architecture roadmaps and strategies to leadership.

Must-Have Skills

• 9–11 years of Salesforce development & architecture experience.
• 2+ years specifically in an Architect role.
• Salesforce certifications:

  Application Architect / Technical Architect

  ,

  Platform App Builder II

  .
• Deep expertise in

  Sales, Service, and Experience Cloud

  .
• Strong command of

  Apex, LWC, Visualforce, SOQL

  , Flows, and declarative tools.
• Expertise in integrations (REST/SOAP APIs, MuleSoft).
• Salesforce DevOps expertise with Git, Copado, Gearset, AutoRABIT.
• Strong security architecture knowledge (OAuth, FLS, Sharing Rules).

Nice-to-Have

• U.S. Healthcare domain experience (HIPAA, PHI guidelines).
• Experience with Hyperforce, Enterprise-scale migration strategies.