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Job Type

Full Time

Job Description

Salesforce Architect – Utilities Domain

Location:

Full-Time

Salesforce Architect

Key Responsibilities

  • Lead end-to-end Salesforce architecture and solution design.
  • Work closely with business teams in Utilities (Electric, Gas, Water) for requirements and solution mapping.
  • Define integration patterns across Salesforce and enterprise systems.
  • Provide technical leadership across configuration, customization, and development.
  • Ensure governance, scalability, and best practices across all Salesforce implementations.
  • Support functional and technical teams during build, testing, and deployment phases.

Required Skills

  • 10+ years of IT experience, with 6+ years in Salesforce architecture roles.
  • Strong expertise in Salesforce Sales Cloud, Service Cloud, Experience Cloud.
  • Domain experience in Utilities (must-have)—Customer Service, Billing, Field Services, Meter-to-Cash, etc.
  • Hands-on experience with Apex, LWC, Integrations (REST/SOAP APIs), Flows, Data Modeling.
  • Experience with Salesforce OmniStudio / Vlocity (preferred).
  • Strong communication and stakeholder management skills.
  • Salesforce Architect or Consultant certifications highly desirable.

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