277 Salesforce Administration Jobs - Page 10

Skill required: Order Management - Order Management Designation: Sales Operations Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Assess, design, build and Implement best practices on process, organization, and technology for Order Management from Order Creation to Order Fulfillment, financial settlement including order prioritization, purchase order receipt, invoice matching, inventory availability and promise, accuracy and fulfillment, provisioning of services and activation of billing. Includes Distributed Order Management for both on-line and physical network management. What are we looking for "- Domain experience in sales operations, sales enablement, sales excellence, or a similar role within a fast-paced, dynamic environment.- Strong understanding of sales principles and methodologies- Expertise in managing sales operations back office processes with knowledge of operations processes, tools and technology.- Strong understanding of Order management activities like Order booking, billing, adjustments, allocation, fullfilment- Excellent analytical skills to interpret data and identify trends- Proven experience in customer service and complaint resolution- Technical knowledge of products and systems within the company s product line- Proficiency in Microsoft Office Suite and CRM systems- Leadership and team management abilities- Excellent communication and interpersonal skills""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Agility for quick learning- Negotiation skills- Process-orientation- Collaboration and interpersonal skills"Varisense, Anaplan, Calidus Roles and Responsibilities: "A Order Management Team Lead is responsible for overseeing the day-to-day operations of a team processing Order management activities, ensuring efficient claim evaluation, accurate data management, and timely resolution of customer Requests, all while adhering to company Order management policies and procedures; they lead the team in analyzing warranty data to identify trends, communicate with internal stakeholders, and implement process improvements to minimize warranty costs. Key Responsibilities:Team Management:Lead and motivate a team of specialists, assigning tasks, monitoring performance, and providing coaching and development opportunities. Conduct regular team meetings to discuss performance metrics, identify challenges, and share best practices. Ensure team adherence to established guidelines and procedures. Order management activities:Order booking for the requests received and validated.Billing for recurring orders and invoicing.Booking adjustments and credit/rebill activities.Booking allocation basis the demand and fullfilment of the orders. Data Analysis and Reporting:Track and analyze warranty data to identify trends, recurring issues, and potential areas for product improvement. Generate regular reports on warranty claim volume, cost, and resolution times for management review. Collaborate with product development and quality assurance teams to address identified warranty concerns. Customer Service:Act as the primary point of contact for customer inquiries, providing clear and timely information. Process Improvement:Identify opportunities to streamline order management processing and improve operational efficiency. Develop and implement new procedures to optimize warranty claim handling and minimize costs." Qualification Any Graduation

Skill required: Partner Onboarding & Enablement - Oral Communications Designation: Sales Operations Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Ability to verbally engage in a concise manner with stakeholders to share opinions or information to convey meaning, construct shared understanding, or promote action. What are we looking for "- Domain experience in sales operations, sales enablement, sales excellence, or a similar role within a fast-paced, dynamic environment.- Strong understanding of sales principles and methodologies- Expertise in managing sales operations back office processes with knowledge of operations processes, tools and technology- Strong understanding of Regulatory policies and procedures, including data protection regulations, GDPR, industry specific compliance requirements- High level of analytical thinking, enabled to assess risks, identify gaps in compliance, and develop effective policies and procedures- Ability to exercise sound ethical judgement crucial in identifying and reporting legal and ethical considerations- Intermediate project management skills- Proficiency in Microsoft Office Suite and CRM systems- Leadership and team management abilities- Excellent communication and interpersonal skills ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Agility for quick learning- Negotiation skills- Process-orientation- Collaboration and interpersonal skills" Roles and Responsibilities: "The Business Process Compliance Specialist will ensure that business processes adhere to internal policies, industry standards, and regulatory requirements, by developing risk management systems, maintaining compliance manuals, and training employees. Key Responsibilities:Compliance Assurance:Monitor and audit business processes to ensure compliance with relevant laws, regulations, and internal policies as communicated by the client. Identify potential compliance risks and vulnerabilities. Develop and implement corrective action plans to address identified issues. Process Improvement:Analyze existing business processes to identify areas for improvement and optimization. Propose and implement solutions to enhance efficiency and reduce risks. Develop and maintain process documentation and procedures. Risk Management:Develop and maintain risk management systems and procedures. Conduct risk assessments and identify potential areas of concern. Communicate compliance risks to management and stakeholders. Training and Communication:Develop and deliver training programs to educate employees on compliance requirements and procedures. Stay informed about changes in regulations and industry standards. Communicate compliance information to relevant stakeholders. Auditing and Reporting:Conduct internal compliance audits and prepare reports on findings. Coordinate with external auditors and regulatory agencies as defined by the client. Maintain detailed records of compliance activities and audits. " Qualification Any Graduation

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Salesforce Administration Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing application features, and ensuring that the solutions align with business objectives. You will also engage in testing and troubleshooting to enhance application performance and user experience, while continuously seeking opportunities for improvement and innovation in application development. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application processes and workflows.- Engage in user training and support to ensure effective application usage. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Administration.- Should have good analytical skills - Should have knowledge on Salesforce configuration like creating Profiles, Permission sets, Roles, Page layouts, Record types, Validation rules, Sharing settings, Reports & Dashboards, Salesforce Outlook Integration, Email Templates, Email alerts etc- Should have good understanding of Flow logics- Should have knowledge of Data load and mappings- Having a knowledge on Document update and project specific cloud(Like Sales cloud, Service cloud, marketing, Experience) will be an added advantage - Strong understanding of application design principles and methodologies.- Experience with user interface design and user experience best practices.- Ability to troubleshoot and resolve application issues efficiently.- Familiarity with integration techniques and tools for Salesforce. Additional Information:- The candidate should have minimum 3 years of experience in Salesforce Administration.- This position is based at our Mumbai office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Salesforce CG Cloud Trade Promotion Management Development, Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Experience Cloud Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the development process, coordinating with team members, and ensuring project success. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the application development process- Coordinate with team members to ensure project success Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce CG Cloud Trade Promotion Management Development, Salesforce Sales Cloud, Salesforce Experience Cloud, Salesforce Service Cloud- Strong understanding of Salesforce architecture and customization- Experience in Salesforce integration and data migration- Hands-on experience in Salesforce configuration and development- Knowledge of Salesforce best practices and design patterns Additional Information:- The candidate should have a minimum of 5 years of experience in Salesforce CG Cloud Trade Promotion Management Development.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : DevOps Engineer Project Role Description : Responsible for building and setting up new development tools and infrastructure utilizing knowledge in continuous integration, delivery, and deployment (CI/CD), Cloud technologies, Container Orchestration and Security. Build and test end-to-end CI/CD pipelines, ensuring that systems are safe against security threats. Must have skills : Salesforce DevOps, Salesforce Administration, DevOps Architecture, Docker Kubernetes Architecture and Design Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a DevOps Engineer, you will be responsible for building and setting up new development tools and infrastructure utilizing knowledge in continuous integration, delivery, and deployment (CI/CD), Cloud technologies, Container Orchestration and Security. Build and test end-to-end CI/CD pipelines, ensuring that systems are safe against security threats. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Implement and maintain CI/CD pipelines- Ensure security measures are in place for systems- Optimize infrastructure for performance Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce DevOps, Salesforce Administration, Jenkins, Docker Kubernetes Architecture, Copado and Design, DevOps Architecture- Strong understanding of cloud technologies- Experience with container orchestration tools- Knowledge of security best practices in CI/CD pipelines- Familiarity with infrastructure as code- Copado Implementation Management:- Implement and manage Copado DevOps solutions for Salesforce, including release management, version control, and automated deployments.- Create and maintain deployment pipelines and release plans using Copado.- Troubleshoot and resolve issues related to Copado and Salesforce deployments.- CI/CD Pipeline Development:- Develop and maintain continuous integration and continuous deployment (CI/CD) pipelines to automate and streamline the Salesforce development and release process.- Monitor and optimize pipeline performance and reliability.- Collaboration Communication:- Collaborate with Salesforce developers, administrators, and other stakeholders to understand requirements and deliver effective solutions.- Facilitate communication between development teams and operations to ensure alignment and smooth deployments.- Monitoring Performance Optimization:- Implement and manage monitoring tools to ensure the health and performance of Salesforce applications and deployments.- Analyze system performance and implement improvements to enhance efficiency and scalability.- Documentation Training:- Create and maintain documentation for DevOps processes, configurations, and best practices.- Provide training and support to team members on Copado and Salesforce DevOps practices.-Proficiency with version control systems, such as Bitbucket.-Familiarity with scripting languages (e.g., Bash, Python) for automation tasks.-Experience with cloud platforms and containerization (e.g., AWS, Docker) is a plus.-Experience with Jira and Jenkins.-Certifications:-Relevant Copado certifications, such as Copado fundamental-I, Copado fundamental-II, Salesforce Certified Deployment Specialist and Salesforce Certified Admin, are highly desirable and demonstrate a strong foundation in Salesforce technologies and best practices. Additional Information:- The candidate should have a minimum of 7.5 years of experience in Salesforce DevOps- This position is based at our Bengaluru office- A 15 years full time education is required Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Salesforce Conga CPQ Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process, collaborating with teams, and making key decisions to ensure project success. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the application design and development process- Ensure timely delivery of projects- Provide technical guidance and mentorship to team members Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Conga CPQ- Strong understanding of Salesforce platform capabilities- Experience in designing and implementing Salesforce solutions- Knowledge of Salesforce best practices- Hands-on experience in Salesforce configuration and customization Additional Information:- The candidate should have a minimum of 5 years of experience in Salesforce Conga CPQ- This position is based at our Bengaluru office- A 15 years full-time education is required Qualification 15 years full time education

Project Role : DevOps Engineer Project Role Description : Responsible for building and setting up new development tools and infrastructure utilizing knowledge in continuous integration, delivery, and deployment (CI/CD), Cloud technologies, Container Orchestration and Security. Build and test end-to-end CI/CD pipelines, ensuring that systems are safe against security threats. Must have skills : Salesforce DevOps, Salesforce Administration, DevOps Architecture, Docker Kubernetes Architecture and Design Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a DevOps Engineer, you will be responsible for building and setting up new development tools and infrastructure. A typical day involves utilizing your knowledge in continuous integration, delivery, and deployment, as well as cloud technologies and container orchestration. You will also focus on ensuring the security of systems while building and testing end-to-end CI/CD pipelines, contributing to a seamless development process. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with cross-functional teams to enhance the development process and ensure alignment with project goals.- Monitor and optimize the performance of CI/CD pipelines to improve efficiency and reduce deployment times. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce DevOps, Docker Kubernetes Architecture and Design, DevOps Architecture, Salesforce Administration.- Strong understanding of cloud technologies and their integration into development workflows.- Experience with container orchestration tools and their application in a DevOps environment.- Familiarity with security best practices in CI/CD processes.- Ability to troubleshoot and resolve issues in development and production environments. Additional Information:- The candidate should have minimum 3 years of experience in Salesforce DevOps.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : DevOps Engineer Project Role Description : Responsible for building and setting up new development tools and infrastructure utilizing knowledge in continuous integration, delivery, and deployment (CI/CD), Cloud technologies, Container Orchestration and Security. Build and test end-to-end CI/CD pipelines, ensuring that systems are safe against security threats. Must have skills : Salesforce DevOps, Salesforce Administration, DevOps Architecture, Docker Kubernetes Architecture and Design Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a DevOps Engineer, you will be responsible for building and setting up new development tools and infrastructure. A typical day involves utilizing your knowledge in continuous integration, delivery, and deployment, as well as cloud technologies and container orchestration. You will work on building and testing end-to-end CI/CD pipelines, ensuring that systems are secure against potential threats while collaborating with various teams to enhance the development process and improve overall efficiency. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team skills and capabilities.- Monitor and optimize the performance of CI/CD pipelines to ensure efficiency. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce DevOps, DevOps Architecture, Docker Kubernetes Architecture and Design, Salesforce Administration.- Good To Have Skills: Experience with cloud service providers such as AWS or Azure.- Strong understanding of CI/CD methodologies and best practices.- Experience with containerization technologies and orchestration tools.- Familiarity with security best practices in DevOps. Additional Information:- The candidate should have minimum 5 years of experience in Salesforce DevOps.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Salesforce Conga CPQ Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process, collaborating with teams, and making key decisions to ensure project success. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the application development process effectively- Ensure timely delivery of projects- Provide guidance and mentorship to team members Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Conga CPQ- Strong understanding of Salesforce platform capabilities- Experience in designing and implementing Salesforce solutions- Knowledge of Salesforce best practices- Hands-on experience in Salesforce configuration and customization Additional Information:- The candidate should have a minimum of 7.5 years of experience in Salesforce Conga CPQ- This position is based at our Bengaluru office- A 15 years full-time education is required Qualification 15 years full time education

We are looking for a passionate Trailblazer (aka Salesforce Developer) to join our Technology team supporting Cigna Global Individual Health. The Salesforce Developer will work on an Agile scrum team and will be responsible for managing assigned work requests throughout the SDLC, building customized solutions using Salesforce declarative tools, custom code, and AppExchange products. The candidate will require to gain understanding of business requirements and work to develop them accordingly. About You You’re the type of person that is always looking to learn and embrace existing and emerging integration capabilities/approaches. You’re passionate about all things technology and keep up to date with the latest industry trends and products. You’re the type of person that loves the challenge of solving complex technical problems by thinking outside the box. A normal day looks like: Development Analysing requirements to ensure information is complete and determine complexity. Applying your knowledge of “out of the box” functionality to determine what different design options exist and highlight any compromises. Developing and documenting customised solutions within the Salesforce platform including enhancing and creating flows, functions and configurations and maintaining balance between point and click and coding solutions Develop system integrations involving Salesforce.com web services (JSON, SOAP) and Metadata API Ensuring developed solutions are written to be maintainable, scalable, testable and deployable. Ensuring that solutions adhere to Salesforce best practices and leverage standard CRM functionality where possible. Support for bug fixing Maintaining system security and integrity Deployment/Release of the change through sandboxes to production Leadership and Collaboration Participating in peer review sessions with other Salesforce developers and admins within your team or Cignas Salesforce community Collaborating with other technology teams to facilitate interfaces between Salesforce and other systems Collaborate with Cignas Architecture team in regards to the project and related Salesforce effort estimates Participating in Agile team activities, such as estimation, collaboration in requirements definition, code reviews, and feedback contribution during retrospectives Ideally you will have experience with or have: Bachelor’s degree in Computer Science or a related discipline 4+ years in Salesforce administration and development 2+ years as a Salesforce Developer with Apex, triggers, trigger frameworks and Visualforce 1+ years experience working with Lightning Web Components Hands on Salesforce experience either on Service Cloud or Sales Cloud Experience with code refactoring Hands on Salesforce experience with Salesforce Experience Cloud advantageous Knowledge of Salesforce REST, SOAP and Metadata API and integration experience with calling external REST/SOAP APIs and web services from Salesforce Knowledge of agile processes, software development lifecycle and supporting tools General understanding of common IT applications Exceptional English verbal, written and interpersonal skills Salesforce Platform Developer I certified It would be great if you have: 1+ years as a Salesforce Administrator with declarative development – Validations, Flow, Object Model, Security Certified Salesforce Administrator, Platform App Builder, Platform Developer II Certified Copado Fundamentals I and II Experience with Salesforce DevOps tools such as Copado, Git, SFDX About The Cigna Group Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Salesforce Administrator Remote (Pune-Based Candidates Only) Key Requirements: Salesforce Admin Certification (or equivalent) 5+ years overall Salesforce experience 3+ years as a dedicated Salesforce Administrator Hands-on experience with: Salesforce Sales & Service Cloud Salesforce Analytics & Flows Apex (Desirable) Familiarity with enterprise integrations (e.g., SAP) Exposure to JIRA Projects / Service Management (a plus) Work Mode: Remote Eligibility: Must be Pune-based Skills Assessed On: Salesforce Admin Salesforce Service Cloud Apex Development Salesforce Analytics Service Management Tools

Job Title: Salesforce Business Analyst Location: Trichy, Tamil Nadu Experience: 3 - 5 Years Employment Type: Full-time Notice: 15 days/ Immediate Job Summary: We are seeking a detail-oriented and experienced Salesforce Business Analyst with 3-5 years of hands-on experience to join our dynamic team. The ideal candidate will play a pivotal role in analyzing business processes, gathering requirements, and driving the successful implementation and enhancement of Salesforce solutions to meet strategic business goals. Key Responsibilities: Collaborate with business stakeholders to understand their needs, processes, and objectives. Elicit, analyze, and document detailed business and functional requirements for Salesforce-based solutions. Translate business requirements into technical specifications and user stories. Serve as the liaison between business users and technical teams. Support configuration, testing, deployment, and post-deployment activities. Conduct UAT (User Acceptance Testing) and support training for end-users. Maintain comprehensive documentation of all changes and enhancements. Identify opportunities for process improvement and automation within the Salesforce platform. Stay up-to-date with Salesforce releases, best practices, and industry trends. Work closely with Salesforce Admins and Developers to ensure solutions are scalable and aligned with business needs. Required Qualifications: Bachelor's degree in Business, Information Systems, or related field. 3 - 5 years of experience as a Salesforce Business Analyst. Strong understanding of Salesforce Sales Cloud, Service Cloud, and related features. Experience in creating workflows, process maps, user stories, and test cases. Solid knowledge of Agile/Scrum methodologies. Excellent verbal and written communication skills. Salesforce Administrator Certification is preferred; additional certifications like Salesforce Business Analyst or Platform App Builder are a plus.

Contract duration: 6 months Key Responsibilities: - Solid grasp of Salesforce core functionalities, including Sales Cloud, Service Cloud, and other relevant clouds. - Familiarity with Salesforce configurations, customizations, and data models and administration concepts. - Ability to perform various testing types, including functional, integration, regression, and performance testing. - Familiarity with testing tools like Selenium or other Salesforce testing tools with experience in GIT and Jira. - Excellent communication skills to report defects and collaborate with developers and other stakeholders. - Ability to analyze requirements and translate them into testable scenarios. Job Description: - 5+ year experience in Salesforce testing and creating regression scripts on regular basis. - Conduct manual and automated testing of Salesforce applications to ensure high-quality deliverables. - Collaborate with development and product teams to understand requirements and define test strategies. - Perform API testing to validate integrations and data flow between Salesforce and external systems. - Write and execute SQL queries to analyze data, ensuring data integrity and accuracy. - Use tools like Salesforce Inspector, Workbench or Dev console for daily testing needs. - Identify, document, and troubleshoot defects, working closely with development teams to resolve issues. - Develop and maintain automated test scripts using tools such as Selenium or similar frameworks. - Participate in code reviews and provide feedback to improve testability and quality. - Stay updated with Salesforce releases and best practices to enhance testing processes. - Proven experience in Salesforce administration, SQL, data analysis and QA testing. - Strong understanding of API testing concepts and tools (e.g., Postman, SoapUI). - Experience with automation testing frameworks and tools. - Excellent analytical and problem-solving skills with strong communication and collaboration abilities. - Salesforce certification (e.g., Salesforce Administrator or any QA related certification

As a Salesforce Consultant you will serve as a client-facing practitioner who sells, leads and implements expert services utilizing the breadth of IBM's offerings and technologies. A successful Consultant is regarded by clients as a trusted business advisor who collaborates to provide innovative solutions used to solve the most challenging business problems. You will work on projects that help clients integrate strategy, process, technology, and information to increase effectiveness, reduce costs and improve profit and shareholder value. You can take advantage of opportunities to master new skills, work across different disciplines, move into new challenges and develop a robust understanding of different industries. Your primary responsibilities include: Innovative Salesforce CRM Solutions: Collaborate with clients and development team to design and implement creative solutions with Salesforce CRM Applications. Strategic Consulting and Functional Leadership: Use your consulting skills and business knowledge to lead functional discussions to understand client's business challenges and address them with solution architecture. Architectural Best Practices Advocacy: Establish and promote with internal teams the design and architecture guidelines and best practice standards. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 5+ years of hands-on experience in Salesforce development, including LWC and Apex. Strong proficiency in Lightning Web Components (LWC), JavaScript, and HTML/CSS. Expertise in Apex programming, including classes, triggers, and batch processing. Experience working with Salesforce APIs (REST/SOAP) and integrations. Familiarity with Salesforce security model, including profiles, roles, sharing settings, and permission sets Preferred technical and professional experience Experience with Aura Components (though primary focus is LWC). Knowledge of Salesforce Experience Cloud (Communities) . Experience with Salesforce Flows, Process Builder, and declarative automation

About the Role We are seeking an experienced Salesforce Administrator and Developer to help drive our Go-to-Market (GTM) systems. The ideal candidate will be a technical expert with deep Salesforce expertise and a passion for creating efficient, scalable solutions that empower our sales and business teams. Primary Responsibilities Design, develop, and maintain complex Salesforce solutions using advanced technologies including: Apex programming Lightning Web Components (LWC) Visualforce development Create and optimize custom Salesforce configurations, including: Custom objects and fields Workflows Process builders Flow automation Develop high-quality, well-documented code adhering to industry best practices and internal coding standards Manage and enhance integrations between Salesforce and external systems using: REST and SOAP APIs Workato integration platform Manage 3rd party tools, including: LinkedIn Sales Navigator Outreach Clay Other relevant third-party sales technologies Required Qualifications 3+ years of Salesforce administration and development experience Expert-level knowledge of Salesforce platform capabilities Strong proficiency in Apex, LWC, and Visualforce Experience with Salesforce integration strategies Proven track record of designing complex CRM solutions Advanced understanding of Salesforce security models and compliance requirements Preferred Qualifications Salesforce Certified Platform Developer certification Experience with CPQ implementation Background in implementing enterprise-level CRM solutions Familiarity with Workato and advanced integration techniques Technical Skills Salesforce Lightning Apex Programming REST/SOAP APIs Process Builder Flow Builder JavaScript Integration Design SOX Compliance Frameworks Soft Skills Strong analytical and problem-solving abilities Excellent communication skills Ability to translate business requirements into technical solutions Collaborative team player Detail-oriented approach to system design and implementation

Senior CPQ Developer. Job Type :Full-time. Location :India Remote. Work Timings :4 pm to 11 pm IST. Notice Period :( Immediate 15 Days ). About The Role :. Responsibilities :. Configure and customize Salesforce CPQ to meet business requirements. Configure Salesforce CPQ to automate pricing, discounting, and quoting processes. Troubleshoot and resolve CPQ-related issues and provide ongoing support. Integrate Salesforce CPQ with other business systems and third-party applications. Work closely with stakeholders to gather requirements and translate them into technical specifications. The position should have the ability to work on individual pieces of work and solve problems including the design of the program flow of individual pieces of code, effective coding, and unit testing. Taking ownership of CPQ Implementations. Qualifications. 4+ years of Salesforce development experience,. 2+ years in Salesforce CPQ administration and development. Technical Skills. Proficiency in Salesforce CPQ configuration and customization. Strong understanding of pricing strategies and discount structures. Experience with product catalogue setup, including bundling and configuration. Previous experience working with a global, enterprise Salesforce implementation. Familiarity with Salesforce integration tools and techniques (REST/SOAP APIs, etc. Participation in refactoring existing development to improve underlying foundation. Ability to map business and functional requirements to Salesforce out of box features and functionality. High Experience in Salesforce Administration, Security Management and data migration. Strong Hands-on Experience with Salesforce Lightning flows. Knowledge of Salesforce development including triggers, Apex, SOQL, Lightning with Aura and Lightning with web components. Strong knowledge of data sharing rules and functionality. Familiarity with Clear knowledge in CPQ deployment process. Strong knowledge in industry best practices in development. Good oral and written communications skills. Certifications. Salesforce Certified CPQ Specialist. Salesforce Certified Platform Developer I or II (preferred).

Job Title: Lead / Senior Salesforce Developer Experience Range: 6-8 years in Salesforce (10+ years overall in IT) Hiring Location: Bangalore, Chennai, Trivandrum, Kochi, Pune & Hyderabad Must Have Skills 6-8 years hands-on Salesforce.com development experience (Apex, Visualforce, Lightning) Strong experience in Salesforce Lightning (Aura framework), creating Lightning Components Hands-on with Apex, Visualforce, Triggers, SOQL, JavaScript, and Salesforce DX tools Proven experience on at least 3 Salesforce Lightning projects Expertise in Salesforce administration, configuration, and customization Implementation experience with workflow rules, validation rules, approval processes, reports, and dashboards Experience integrating Salesforce with external systems using REST/SOAP APIs Hands-on experience with Sales, Service, and Community Clouds Production deployment using change sets, Eclipse/ANT migration tools Proficiency in Apex Data Loader and ETL tools (e.g., Informatica, Mulesoft, Boomi, Cast Iron) Experience with SQL/PL-SQL and database development Strong understanding of coding best practices and governor limits Excellent communication skills and ability to work with US-based stakeholders Knowledge of Salesforce admin activities - user/role/profile setup, security configuration Good to Have Skills Experience in the healthcare domain Experience with Salesforce1/Mobile, Heroku, Radian6, Einstein Analytics Familiarity with HTML5, CSS, AJAX, XML, JQuery, or other JS frameworks Prior development experience in Java or .NET Exposure to Google APIs and other third-party integrations Salesforce Certifications Must Have: Platform Developer I App Builder Desirable: Platform Developer II (or DEV 501 - all 3 parts completed) Good to Have: Advanced Administrator (ADM 301) Consultant Certifications (Sales Cloud / Service Cloud) Service Cloud Certification Required Skills Salesforce,apex,visual force

- Manage large amounts of incoming phone calls. - Identify and assess customers' needs to achieve satisfaction. - Build sustainable relationships and trust with customer accounts through open and interactive communication. - Provide accurate, valid and complete information by using the right methods/tools. - Meet personal/customer service team sales targets and call handling quotas. - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Keep records of customer interactions, process customer accounts and file documents - Follow communication procedures, guidelines and policies. - Take the extra mile to engage customers. Requirements and skills : - Proven customer support experience or experience as a Client Service Representative - Track record of over-achieving quota - Strong phone contact handling skills and active listening - Familiarity with CRM systems and practices - Customer orientation and ability to adapt/respond to different types of characters. - Excellent communication and presentation skills - Ability to multi-task, prioritize, and manage time effectively. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Roles and Responsibilities of a Telecaller : Here are some typical responsibilities you can incorporate into a comprehensive job description for a telecaller. - Initiate outbound calls to potential customers to introduce and promote products/services. - Conduct follow-up calls to nurture leads. - Build rapport with potential customers. - Identify potential leads through effective questioning and conversation. - Meet and exceed daily, weekly, and monthly sales targets. - Efficiently manage call time to maximize productivity and achieve sales goals. - Stay updated on industry trends, product knowledge, and sales techniques. - Follow predefined scripts while adapting to customer responses to maintain consistency. - Collaborate with team members. Qualifications and Skills of a Telecaller : - Here are some skills and qualifications that you can incorporate into your job description for hiring a telecaller. - Bachelor's degree or higher in any field. - Effective verbal communication skills. - Active listening and attention to detail abilities. - Flexibility to adapt to changing scripts and strategies. - Good understanding of the product or service they are selling. - Effective time management skills. - Basic proficiency in using computer applications and CRM systems. - An optimistic and result-driven mindset. - Spontaneous thinking abilities to resolve customer issues. - Ability to multitask. - Ability to work independently and take the initiative when necessary. - Capable of representing the company professionally. Salary : When hiring a telecaller, it is important to consider the financial aspect. As per industry standards, the average salary of a fresher telecaller is - 3.5 LPA - 6 LPA. However, the salary range for an experienced telecaller can vary from - 5 LPA to - 11 LPA, based on factors, such as location, company, experience, and skills. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Work Type: Hybrid Job Type: Full Time Job Description: Experience in designing, developing, and implementing AI-powered conversational experiences within the Salesforce platform, using Agentforce capabilities to create automated customer interactions across various channels, often requiring strong technical skills in Salesforce development and natural language processing (NLP) to build effective virtual agents. Core Responsibilities: Architecting and building data integration solutions using Salesforce Data Cloud to unify customer data from diverse sources. Implementing data cleansing, matching, and enrichment processes to improve data quality. Designing and managing data pipelines for efficient data ingestion, transformation, and loading. Collaborating with cross-functional teams to understand business requirements and translate them into data solutions Monitoring data quality, identifying discrepancies, and taking corrective actions Establishing and enforcing data governance policies to maintain data consistency and compliance Minimum Skills Required: Technical Skills: Expertise in Salesforce Data Cloud features like data matching, data cleansing, data enrichment, and data quality rules Understanding of data modeling concepts and ability to design data models within Salesforce Data Cloud Proficiency in using Salesforce Data Cloud APIs and tools to integrate data from various sources Knowledge of data warehousing concepts and data pipeline development Relevant Experience: Implementing Salesforce Data Cloud for customer 360 initiatives, creating a unified customer view across channels Designing and developing data integration solutions to connect disparate data sources Managing data quality issues, identifying and resolving data inconsistencies Collaborating with business stakeholders to define data requirements and KPIs Agentforce Design and Development: Building and customizing Agentforce conversational flows, defining dialogue trees, and creating intent-based interactions to handle customer inquiries effectively. NLP Integration: Training and refining natural language processing models to ensure accurate understanding of customer queries and provide relevant responses. Data Analysis and Optimization: Monitoring Agentforce performance, analyzing customer interaction data to identify areas for improvement and refine bot responses. Salesforce Integration: Seamlessly integrating Agentforce with other Salesforce components like CRM data, sales pipelines, and customer support systems to provide a unified customer experience. Testing and Deployment: Thoroughly testing Agentforce interactions to ensure quality and functionality before deployment across various channels (webchat, SMS, etc.). Skills to highlight on your resume: Salesforce Platform: Expertise in Salesforce administration, development (Apex, Visualforce), and understanding of Salesforce architecture. Agentforce Specifics: Deep knowledge of Agentforce features, capabilities, and configuration options. NLP Techniques: Familiarity with natural language processing concepts like intent classification, entity extraction, and dialogue management. Conversational Design: Proven ability to design engaging and effective conversational flows for virtual agents. Data Analysis: Skills in analyzing customer interaction data to identify patterns and optimize Agentforce performance. Design, develop, and deploy solutions on Salesforce Data Cloud platform. Collaborate with stakeholders to gather requirements and translate them into technical specifications. Build custom applications, integrations, and data pipelines using Salesforce Data Cloud tools and technologies. Develop and optimize data models to support business processes and reporting needs. Implement data governance and security best practices to ensure data integrity and compliance. Perform troubleshooting, debugging, and performance tuning

Job Type: Full Time Job Description: Key Responsibilities: Design, develop, and configure Salesforce CPQ solutions to meet business requirements.Collaborate with business stakeholders to gather requirements and translate them into technical specifications. Build and maintain custom configurations, visualforce pages, and Apex code. Develop and execute test plans to ensure quality deliverables. Provide technical support and troubleshooting for Salesforce CPQ functionality. Keep up-to-date with Salesforce updates and advancements to ensure effective implementation. Ensure data integrity and migration of data across Salesforce instances. Qualifications Bachelors degree in Computer Science, Information Technology, or a related field. Salesforce Certified CPQ Specialist is preferred. 3+ years of experience as a Salesforce Developer. Proven experience in implementing and customizing Salesforce CPQ solutions. Strong understanding of Salesforce best practices, coding standards, and security requirements. Excellent problem-solving skills with a keen attention to detail. Strong communication skills to interact with stakeholders. Skills Salesforce CPQ Apex Visualforce SOQL REST/SOAP APIs JavaScript Salesforce Lightning Data Migration Location - Chandigarh,Dadra & Nagar Haveli,Daman,Diu,Goa,Haveli,Jammu,Lakshadweep,Nagar,New Delhi,Puducherry,Sikkim

We are looking for a detail-oriented and proactive Salesforce Administrator with hands-on DevOps experience and proficiency in AutoRABIT (Autora). This role will focus on administering the Salesforce platform, managing release processes, and optimizing DevOps automation to ensure secure, efficient, and high-quality deployments. Responsibilities: Perform day-to-day Salesforce administration tasks, including user management, security controls, reports, dashboards, and configuration using Flows and Process Builder. Manage sandbox environments, data migrations, and metadata deployments using AutoRABIT or similar tools (Gearset, Copado). Monitor and maintain DevOps pipelines for Salesforce, ensuring smooth CI/CD processes and version control using Git. Work closely with developers, QA, and release managers to coordinate releases and manage deployment schedules. Create and maintain documentation for administrative processes, release runbooks, and DevOps workflows. Ensure compliance with security policies and governance frameworks across all Salesforce environments. Assist in auditing, troubleshooting, and resolving issues with deployments and configuration changes. Keep abreast of new Salesforce features and functionality andprovidingrecommendations for process improvements Required Qualifications: 35 years of experience as a Salesforce Administrator with strong understanding of Salesforce best practices. Hands-on experience with DevOps tools for Salesforce, especially AutoRABIT (Autora). Proficiency in managing deployment processes, metadata migration, and change tracking. Experience working with Git repositories and version control in a Salesforce context. Strong knowledge of Salesforce platform capabilities, including Flows, permission sets, roles, profiles, and data models. Salesforce Administrator Certification required (Advanced Admin is a plus). Familiarity with agile methodologies and tools like Jira, Confluence, and Slack. Preferred Skills: Knowledge of Apex, LWC, or SOQL (basic development understanding is a plus). Experience with other CI/CD tools like Copado, Gearset, Jenkins, or Azure DevOps. Understanding of Salesforce deployment risk mitigation strategies (backups, static code analysis, impact analysis). Strong communication and documentation skills. Location - Chandigarh,Dadra & Nagar Haveli,Daman,Diu,Goa,Haveli,Jammu,Lakshadweep,Nagar,New Delhi,Puducherry,Sikkim

As the Senior Salesforce QC Administrator, you will be instrumental in driving operational efficiency and data integrity by managing Salesforce configurations, integrations, and change management processes. You will collaborate closely with various departments to understand their business needs and translate them into effective Salesforce solutions. You will serve as a subject matter expert to support individual departments. Responsibilities: Salesforce Administration: Partner with sales, service, and operations teams to understand their needs and configure Salesforce accordingly. Manage the Salesforce instance, security, permissions, and data governance. Design and implement automations and workflows to streamline business processes. Configure and maintain custom objects, fields, layouts, and reports & dashboards. Integrate Salesforce with other enterprise applications (e.g., CRM, ERP). Develop and maintain Salesforce documentation and user training materials. Analyze Salesforce data to identify trends and opportunities for improvement. Stay up to date on the latest Salesforce features and best practices. Implement effective change control procedures and documentation. Quality Control & Testing: Establish testing protocols to validate Salesforce updates before deployment. Develop automated testing scripts and manual validation processes to ensure system integrity. Conduct thorough sandbox testing and user acceptance testing (UAT) in collaboration with stakeholders. Maintain strict version control and change logs to document testing results and system modifications. Deployment & Change Management: Lead deployment efforts, ensuring that Salesforce changes move from sandbox to production with minimal disruption. Manage release cycles, including hotfixes, major updates, and system enhancements. Implement structured rollback plans to mitigate deployment risks. Maintain documentation in Azure DevOps, tracking all system changes and deployment statuses. Oversee the intake of change requests, ensuring clear documentation, prioritization, and implementation guidelines. Ensure all deployments meet compliance and security standards, adhering to best practices for data governance. Qualifications Minimum of 7 years managing complex projects in an English-based environment. Ability to work independently and manage multiple priorities. Minimum 3 years of experience as a Salesforce Administrator. Excellent analytical and problem-solving skills. Proven experience in Salesforce configuration, customization, and automation. Strong understanding of Salesforce Sandbox Environments and deployment tools Experience with Salesforce integrations. Experience with Azure DevOps or similar version control systems. Strong understanding of change management principles and methodologies.

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: Salesforce Administration. Experience3-5 Years.

Job Title:Salesforce Developer Experience5-10 Years Location:Chennai - Hybrid : Job Mode/Contract SkillsetApex, LWC, Integration & deployment Budgetupto 35 LPA (including Var Pay)