Sales Training Manager

Position Summary:

Key Responsibilities:

• Manage and lead a team of sales trainers.
• Mentor, guide, and motivate the training team to ensure consistent performance.
• Create and maintain a positive and collaborative work environment.
• Design and implement monthly training calendars.
• Coordinate training schedules with sales leadership and operational heads.
• Develop sales training materials, modules, and programs customized to business needs.
• Conduct training sessions including foundational and advanced sales techniques.
• Continuously update training materials in alignment with market trends and business changes.
• Monitor and evaluate the effectiveness of training programs through assessments and feedback.
• Track trainer and trainee performance and maintain dashboards for leadership reporting.
• Ensure all training sessions adhere to company training hygiene standards.
• Maintain accurate documentation, attendance records, and compliance metrics.
• Collaborate with sales managers to identify training needs.
• Communicate and align training objectives with business strategies.
• Explore and implement new training tools, e-learning platforms, and gamified training approaches.
• Benchmark industry best practices and integrate into internal training systems.
• Conduct train-the-trainer sessions to upskill internal trainers.
• Deliver specialized sessions on advanced sales strategies, negotiation, and customer engagement.

Qualifications & Skills:

• Strong understanding of sales processes, KPIs, and customer behavior.
• Excellent presentation, communication, and interpersonal skills.
• Proficient in MS Office Suite and learning management systems (LMS).
• Ability to work cross-functionally and manage multiple projects.

Key Competencies: