Sales Trainer

Location:

Role Overview:

Sales Trainer

Key Responsibilities:

• Design and deliver structured

  sales training modules

  (product, pitch, objection handling, closing techniques).
• Facilitate

  onboarding and induction training

  for new joiners across sales roles.
• Conduct

  refresher training, TNI-based sessions,

  and

  skill enhancement workshops.

• Lead

  mock calls, roleplays, and call audits

  to reinforce learning and evaluate performance.
• Work closely with Sales Managers, QA, and HR teams to

  identify training needs

  and

  drive capability building

  .
• Track

  training effectiveness

  through pre/post assessments, audit scores, and business KPIs (conversion %, lead follow-up quality, etc.).
• Drive CRM tools (LeadSquared/Salesforce) and soft skills training for effective lead management.
  
• Maintain detailed

  training MIS, attendance, feedback reports

  , and improvement plans.

Key Requirements:

• 4–5 years of

  sales training experience

  in EdTech or fast-paced inside sales environments.
• Strong understanding of the

  EdTech sales funnel

  , student journey, and B2C sales approach.
• Hands-on experience in handling

  TNI, audits, call calibrations,

  and

  feedback loops

  .
• Excellent communication, facilitation, and stakeholder management skills.
  
• Familiarity with CRM tools, Google Workspace, Excel dashboards, and virtual training platforms (Zoom, Meet, etc.).
  

Preferred Attributes:

• Energetic, engaging, and able to

  influence non-performers

  to improve.
• Ability to manage multiple training sessions across locations or departments.
  
• Exposure to

  K12/NEET/JEE/B2C sales models

  is a strong plus.

Selection Process

1. HR Screening

   – Telephonic or virtual interaction to assess fit and alignment.

2. 1st Round Interview

   – Interview with the Non-Academic Quality team.

3. Task Round

   – Practical task involving interaction audit or quality assessment.

4. Evaluation Round

   – Task discussion and deep-dive interview with senior QA stakeholders.

Final Interview