Job
Description
Role Overview: As a Tech Sales Trainer for the International Campaign, your main role will involve conducting training sessions for new hires and existing employees on sales techniques, processes, and product knowledge. You will be responsible for designing, developing, and updating training content that is aligned with business needs. Monitoring, evaluating, and reporting on the effectiveness of training programs will also be a crucial part of your responsibilities. Additionally, providing on-the-floor coaching and mentoring to enhance sales performance and collaborating with operations and quality teams to identify and address training gaps will be essential for success in this role. Key Responsibilities: - Conduct training sessions on sales techniques, processes, and product knowledge - Design, develop, and update training content according to business needs - Monitor, evaluate, and report on the effectiveness of training programs - Provide on-the-floor coaching and mentoring to improve sales performance - Collaborate with operations and quality teams to identify and address training gaps through structured initiatives Qualifications Required: - Graduate in any stream - 2+ years of experience as a Sales Trainer (BPO/International campaign experience preferred) - Excellent communication, presentation, and interpersonal skills - Strong knowledge of sales methodologies and customer handling - Ability to engage, motivate, and influence large groups In addition, the company offers a competitive salary and benefits, the opportunity to work with global clients, and career growth and learning opportunities within Teleperformance. Role Overview: As a Tech Sales Trainer for the International Campaign, your main role will involve conducting training sessions for new hires and existing employees on sales techniques, processes, and product knowledge. You will be responsible for designing, developing, and updating training content that is aligned with business needs. Monitoring, evaluating, and reporting on the effectiveness of training programs will also be a crucial part of your responsibilities. Additionally, providing on-the-floor coaching and mentoring to enhance sales performance and collaborating with operations and quality teams to identify and address training gaps will be essential for success in this role. Key Responsibilities: - Conduct training sessions on sales techniques, processes, and product knowledge - Design, develop, and update training content according to business needs - Monitor, evaluate, and report on the effectiveness of training programs - Provide on-the-floor coaching and mentoring to improve sales performance - Collaborate with operations and quality teams to identify and address training gaps through structured initiatives Qualifications Required: - Graduate in any stream - 2+ years of experience as a Sales Trainer (BPO/International campaign experience preferred) - Excellent communication, presentation, and interpersonal skills - Strong knowledge of sales methodologies and customer handling - Ability to engage, motivate, and influence large groups In addition, the company offers a competitive salary and benefits, the opportunity to work with global clients, and career growth and learning opportunities within Teleperformance.
