Sales Team Lead

Job Description

Key Responsibilities: Lead and manage a team of inside sales executives to achieve daily, weekly, and monthly sales targets Monitor team performance and provide regular feedback and coaching Conduct daily team huddles, sales training, and motivational sessions Handle escalated customer queries and ensure high customer satisfaction Track and analyze sales metrics to identify areas of improvement Prepare and present regular reports to the management on team performance Collaborate with marketing and product teams to align on lead generation strategies Ensure adherence to company sales processes, policies, and compliance guidelines Maintain a strong pipeline of prospects and manage CRM tools efficiently Requirements: Graduate in any stream (MBA/PGDM preferred) Minimum 5 years of inside sales experience, with at least 2 year in a team lead/supervisory role Proven track record of achieving sales targets Excellent communication, interpersonal, and leadership skills Strong analytical and problem-solving abilities Familiarity with CRM software and MS Office tools Ability to work in a fast-paced and target-driven environment What We Offer: Competitive salary with performance-based incentives Opportunity to grow within a leading call center Supportive work environment with regular training and development Recognition and rewards for top performers Show more Show less